Benedictine Manor of Lacrosse
Nursing Home, Assisted Living, Respite Care & Skilled Nursing · La Crosse, WI
ALM Inspection Grade D+ Info ALM's inspection grade is 67 / 100, a D+ — 14 points below the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Benedictine Manor of Lacrosse

Nursing Home, Assisted Living, Respite Care & Skilled Nursing · La Crosse, WI
ALM Inspection Grade D+ Info ALM's inspection grade is 67 / 100, a D+ — 14 points below the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Benedictine Manor of Lacrosse accepts Medicare, Medicaid, and private pay.
Benedictine Manor of Lacrosse accepts Medicare, Medicaid, and private pay.

Overview of Benedictine Manor of Lacrosse

Benedictine Manor of La Crosse is a nursing home, assisted living, respite care, and skilled nursing community in La Crosse, WI. Nursing home and skilled nursing care provide licensed nursing care on site around the clock, while assisted living helps residents with daily tasks such as dressing, bathing, and medication while they keep their own apartment. Respite care offers a short stay for someone whose usual caregiver needs to travel or recover. Having several care levels in one community may suit a resident whose needs grow over time.

The community has 80 beds, with 76% occupancy, meaning about three quarters of those beds are occupied. Total nurse staffing is 4h 4m per resident per day, representing the daily hands-on nursing time assigned to each resident. Rehabilitation services are available on site, so residents can receive therapy without arranging transportation elsewhere. The Faith & Life Center provides a space for worship, while the on-site beauty salon and barbershop handle hair and grooming within the community.

Pets are allowed, so residents with pets can keep them with them. Payment options are Medicare, Medicaid, and private pay. Medicare can cover short-term skilled care after a hospital stay, Medicaid can help when savings may not cover a long stay, and private pay means paying directly for care. Leslie Ellefsen serves as the administrator, and Catholic Residential Services operates the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 67.7% Below WI avg. ▼ 67.7% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 65.1% Below WI avg. ▼ 65.1% Below WI avg.WI average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 8.0% Above WI avg. ▲ 8.0% Above WI avg.WI average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 6.0% Below WI avg. ▼ 6.0% Below WI avg.WI average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).

Total nursing care per resident / day Info This nursing home is ranked 83rd out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 7% · WI 4h 22mThis facility: 4h 4m per resident per day, 7% below the Wisconsin average of 4h 22m (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #83 / 164Nurse hours — State benchmarked This nursing home is ranked 83rd out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
4h 4m

Standout metric: RN, weekends is +29% above Wisconsin average

3 of 6 metrics below Wisconsin average

Staff by category

Q2 2026 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2026.
Certified Nursing Assistant8308312,05991100%6.9
Registered Nurse240244,83791100%7.4
Licensed Practical Nurse131142,09091100%7.4
Dietitian120121,5918593%7.3
Dental Services Staff1014976066%8.3
Mental Health Service Worker1014806066%8
Physical Therapy Assistant2024696268%7.4
Physical Therapy Aide4044636875%6.1
Nurse Practitioner1014576066%7.6
Clinical Nurse Specialist1014365864%7.5
Speech Language Pathologist4044196571%6.1
Respiratory Therapy Technician1013816268%6.1
Medication Aide/Technician3032703134%8.2
Occupational Therapy Aide1011453235%4.5
Administrator0111011516%6.8
Other Dietary Services Staff10156910%6.2
Qualified Social Worker101422527%1.7
Occupational Therapy Assistant0111833%6
Medical Director011131314%1
83 Certified Nursing Assistant
Coverage 100%
24 Registered Nurse
Coverage 100%
14 Licensed Practical Nurse
Coverage 100%
12 Dietitian
Coverage 93%
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 80 Rank #91 / 197Bed count — State benchmarked This nursing home is ranked 91st out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #92 / 167Occupancy rate — State benchmarked This nursing home is ranked 92nd out of 167 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 167. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
73.1% This home usually has availability
Similar to the Wisconsin average: 72.1%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
101 days

About This Community

License Details

Facility TypeSkilled Care
CountyLa Crosse
CMS Certification Number525438
Certification TypeTitle 18 SNF Title 19 NF

Awards

Best Nursing Homes | U.S. News & World Report | Long-Term Care 2026

Ownership & Operating Entity

Benedictine Manor of Lacrosse is administered by Leslie Ellefsen.

Owner NameCatholic Residential Services Inc
Profit StatusNonprofit

Safety & Compliance

Resident Council

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Short-Term Rehab

Additional Services

4 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Three Meals a Day Plus Snacks
Laundry & Linen
TransportationListed as: Transportation for medical appointments

Contact Information

Fax(608) 787-8889

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Wellness Center
Beauty Salon
Cable Tv

Faith & Spiritual Life

Faith & Life Center for Worship

Room Accommodations

Room Types
Private Room

Contact Benedictine Manor of Lacrosse

Inspections

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection Jun 2026

ALM Inspection Grade

67 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

14 points below the Wisconsin average for CMS-certified facilities (81/100)

Category breakdown

Citations Concern

162 severity-weighted points (25 deficiencies) · 2× higher than the typical CMS-certified WI facility (median: 76)

Enforcement Concern

5 enforcement actions · above the typical CMS-certified WI facility (median: 0) · $90,784 in fines

Persistence Typical

28 days to fix issues · slower than the typical CMS-certified WI facility (median: 27)

Inspection grade: 67 out of 100, letter grade D+.
Total health inspections
6 ↓ 3% · WI 6.2This facility: 6, 3% below the WI average of 6.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
23 Rank #94 / 168Health citations — State benchmarked This nursing home is ranked 94th out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 19% · WI 28.3This facility: 23, 19% below the WI average of 28.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.83 Rank #64 / 168Citations per inspection — State benchmarked This nursing home is ranked 64th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 10% · WI 4.24This facility: 3.83, 10% below the WI average of 4.24 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 23 of 23 citations corrected
Bar = mix of this home's 23 citations, not a state comparison

Lighter shade = corrected

Critical J–L
2 ↑ 122% · WI 0.9This facility: 2, 122% above the WI average of 0.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
5 ↑ 317% · WI 1.2This facility: 5, 317% above the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
16 ↓ 38% · WI 25.8This facility: 16, 38% below the WI average of 25.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · WI 0.5This facility: 0, 100% below the WI average of 0.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Jun 18, 2026 · 9 citations, all corrected

Most cited category: Quality of Life & Care, 6 of 23 citations · 9 categories in total

Citations history
Most recent first
Jun 18, 2026 9 citations
Quality of Care critical citation Corrected
Quality of Care serious citation Corrected
Nutrition moderate citation Corrected
Resident Rights moderate citation Corrected
Care Planning moderate citation Corrected
Nursing Services moderate citation Corrected
Pharmacy moderate citation Corrected
Administration moderate citation Corrected
Infection Control moderate citation Corrected
Jan 21, 2026 1 citation
Quality of Care serious citation Corrected
Mar 05, 2025 3 citations
Quality of Care serious citation Corrected
Resident Rights moderate citation Corrected
Infection Control moderate citation Corrected
Jun 11, 2024 1 citation
Quality of Care critical citation Corrected
Jan 11, 2024 8 citations
Abuse/Neglect serious citation Corrected
Infection Control moderate citation Corrected
Pharmacy moderate citation Corrected
Pharmacy moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Care Planning moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning moderate citation Corrected
Oct 25, 2023 1 citation
Pharmacy serious citation Corrected
Top deficiency categories
Share of 23 citations
Quality of Life & Care 6 deficiencies (26%)
Pharmacy Services 4 deficiencies (17%)
Infection Control 3 deficiencies (13%)
Resident Assessment & Care Planning 3 deficiencies (13%)
Resident Rights 2 deficiencies (9%)
Abuse, Neglect & Exploitation 2 deficiencies (9%)
Nutrition & Dietary 1 deficiency (4%)
Administration 1 deficiency (4%)
Nursing & Physician Services 1 deficiency (4%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 23 citations resulted from standard inspections; 3 of 23 resulted from complaint investigations; and 9 of 23 came from combined inspections (standard and complaint).

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

5 penalties in the past 3 years

Latest: Jan 21, 2026 · $12,438 civil money penalty

5 fines
Jan 21, 2026 · $12,438 civil money penalty Mar 5, 2025 · $24,382 civil money penalty Jun 11, 2024 · $10,036 civil money penalty Jan 11, 2024 · $30,275 civil money penalty Oct 25, 2023 · $13,653 civil money penalty
Total fines
$90,784 ↓ 15% · WI $107KThis facility: $90,784, 15% below the Wisconsin average of $106,807. Average among the 146 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #136 / 168Federal fines — State benchmarked This nursing home is ranked 136th out of 168 nursing homes we track in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 168 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
5 ↑ 147% · WI 2.03This facility: 5, 147% above the Wisconsin average of 2.03. Average among the 146 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 WI avg 0.71Wisconsin average: 0.71. Average among the 146 Wisconsin facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.

Data as of Oct 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 2 / 5 Below average ↓ 34% · WI 3.0This facility: 2.0, 34% below the WI average of 3.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 3 / 5 Average ↑ 4% · WI 2.9This facility: 3.0, 4% above the WI average of 2.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 8.9 Score · lower is better ↓ 1% · WI 9.0This facility: 8.9, 1% below the WI average of 9.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 19.6 Score · lower is better ↑ 4% · WI 18.9This facility: 19.6, 4% above the WI average of 18.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 5 better, 6 worse, 2 near WI average

8 short-stay measures: 4 better, 1 worse, 3 compared with US only

Financials

Money and staffing.

Benedictine Manor of Lacrosse’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Jun 2025

Is it financially stable?

Profitable on care

5.1% operating margin

+2.9 pts vs prior year

Positive margin in 4 of the last 8 reported years. Net income $0.5M after other income.

Does it invest in staff?

Spends more on payroll than most Wisconsin homes

66.5% payroll share of revenue

WI average 58.7%Rank #32 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 32nd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $0.8M while revenue rose $0.2M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Resident snapshot
40 residents · Sep 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 11 · 28%
Medicaid 29 · 73%
Private pay & other 0 · 0%
Shows care patterns over time; not used to rate this facility.

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Typical stay

Medicare 20 days Medicaid 7 - 8 months Private pay & other 2 - 3 months

Places of interest near Benedictine Manor of Lacrosse

Address 4.9 miles from city center Info Estimated distance in miles from La Crosse's city center to Benedictine Manor of Lacrosse's address, calculated via Google Maps.

Calculate Travel Distance to Benedictine Manor of Lacrosse

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Frequently Asked Questions about Benedictine Manor of Lacrosse

Quick answers from public records and the community's own listing.
01 Who is the owner of Benedictine Manor of Lacrosse?
Benedictine Manor of Lacrosse is legally operated by Catholic Residential Services Inc, and administered by Leslie Ellefsen.
02 What is the occupancy rate at Benedictine Manor of Lacrosse?
Benedictine Manor of Lacrosse's occupancy is 73.1%.
03 Are pets allowed at Benedictine Manor of Lacrosse?
Yes, Benedictine Manor of Lacrosse allows residents to bring their pets.
04 Does Benedictine Manor of Lacrosse operate as a for-profit or non-profit?
Benedictine Manor of Lacrosse is registered as a non-profit in WI.
05 Who is the administrator of Benedictine Manor of Lacrosse?
Leslie Ellefsen is the administrator of Benedictine Manor of Lacrosse.
06 What is the overall rating for Benedictine Manor of Lacrosse?
Benedictine Manor of Lacrosse received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
07 How many beds does Benedictine Manor of Lacrosse have?
Benedictine Manor of Lacrosse has 80 beds.