Benedictine Manor of Lacrosse
Benedictine Manor of La Crosse is a nursing home, assisted living, respite care, and skilled nursing community in La Crosse, WI. Nursing home and skilled nursing care provide licensed nursing care on site around the clock, while assisted living helps residents with daily tasks such as dressing, bathing, and medication while they keep their own apartment. Respite care offers a short stay for someone whose usual caregiver needs to travel or recover. Having several care levels in one community may suit a resident whose needs grow over time.
The community has 80 beds, with 76% occupancy, meaning about three quarters of those beds are occupied. Total nurse staffing is 4h 4m per resident per day, representing the daily hands-on nursing time assigned to each resident. Rehabilitation services are available on site, so residents can receive therapy without arranging transportation elsewhere. The Faith & Life Center provides a space for worship, while the on-site beauty salon and barbershop handle hair and grooming within the community.
Pets are allowed, so residents with pets can keep them with them. Payment options are Medicare, Medicaid, and private pay. Medicare can cover short-term skilled care after a hospital stay, Medicaid can help when savings may not cover a long stay, and private pay means paying directly for care. Leslie Ellefsen serves as the administrator, and Catholic Residential Services operates the community.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Standout metric: RN, weekends is +29% above Wisconsin average
3 of 6 metrics below Wisconsin average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
99% of staff hours were worked by the facility's own employees
Wisconsin average: 88.4% · Contractors this quarter: Licensed Practical Nurse (1), Administrator (1), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
About This Community
Benedictine Manor of Lacrosse is administered by Leslie Ellefsen.
CMS Health Inspection History
ALM Inspection Grade
14 points below the Wisconsin average for CMS-certified facilities (81/100)
Category breakdown
Citations
Concern
162 severity-weighted points (25 deficiencies) · 2× higher than the typical CMS-certified WI facility (median: 76)
Enforcement
Concern
5 enforcement actions · above the typical CMS-certified WI facility (median: 0) · $90,784 in fines
Persistence
Typical
28 days to fix issues · slower than the typical CMS-certified WI facility (median: 27)
Citation severity
Latest inspection: Jun 18, 2026 · 9 citations, all corrected
Most cited category: Quality of Life & Care, 6 of 23 citations · 9 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 23 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 23 citations resulted from standard inspections; 3 of 23 resulted from complaint investigations; and 9 of 23 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
5 penalties in the past 3 years
Latest: Jan 21, 2026 · $12,438 civil money penalty
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Wisconsin and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
13 long-stay measures: 5 better, 6 worse, 2 near WI average
8 short-stay measures: 4 better, 1 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Benedictine Manor of Lacrosse’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Profitable on care
5.1% operating margin
+2.9 pts vs prior year
Positive margin in 4 of the last 8 reported years. Net income $0.5M after other income.
Does it invest in staff?
Spends more on payroll than most Wisconsin homes
66.5% payroll share of revenue
WI average 58.7%Rank #32 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 32nd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.8M while revenue rose $0.2M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Profitable on care
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $8.2M | +$0.2M | Trend 20182025 | WI median $8.3M | Rank in WI Rank #87 / 164Net patient revenue — State benchmarked This nursing home is ranked 87th out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 47% of homes | Below WI median Higher net patient revenue than 47% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $7.8M | −$0.0M | Trend 20182025 | WI median $8.4M | Rank in WI Rank #93 / 164Operating expenses — State benchmarked This nursing home is ranked 93rd out of 164 nursing homes we track in Wisconsin for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Wisconsin homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 44% of homes | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.4M | +$0.2M | Trend 20182025 | WI median −$0.1M | Rank in WI Rank #40 / 164Net patient income — State benchmarked This nursing home is ranked 40th out of 164 nursing homes we track in Wisconsin for net patient income. Shows net patient revenue minus operating expenses, compared with other Wisconsin homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 76% of homes | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 5.1% | +2.9 pts | Trend 20182025 | WI median −1.0% | Rank in WI Rank #39 / 164Operating margin — State benchmarked This nursing home is ranked 39th out of 164 nursing homes we track in Wisconsin for operating margin. Shows net patient income as a share of net patient revenue, compared with other Wisconsin homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 77% of homes | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | WI median $0.1M | Rank in WI Rank #75 / 162Other income — State benchmarked This nursing home is ranked 75th out of 162 nursing homes we track in Wisconsin for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Wisconsin homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 54% of homes | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.5M | +$0.0M | Trend — | WI median $0.2M | Rank in WI Rank #42 / 164Net income — State benchmarked This nursing home is ranked 42nd out of 164 nursing homes we track in Wisconsin for net income. Shows the bottom line after other income, compared with other Wisconsin homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 75% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Wisconsin homes
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $5.4M | +$0.8M | Trend 20182025 | WI median $4.4M | Rank in WI Rank #56 / 164Payroll costs — State benchmarked This nursing home is ranked 56th out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 66% of homes | Above WI median Higher payroll than 66% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 66.5% | +8.5 pts | Trend 20182025 | WI median 56.9% | Rank in WI Rank #32 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 32nd out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 81% of homes | 7.8 pts over WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2018–2025 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average
Year-by-year data, 2018–2025 every reported year · latest first, scroll sideways
| Metric | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $5.8M | $5.9M | $6.1M | $5.8M | $6.2M | $7.6M | $8.0M | $8.2M |
| Operating expenses | $6.1M | $5.8M | $5.8M | $5.8M | $6.3M | $8.0M | $7.8M | $7.8M |
| Net patient income | −$0.2M | $0.1M | $0.3M | −$0.0M | −$0.1M | −$0.4M | $0.2M | $0.4M |
| Operating margin | −4.1% | 1.4% | 5.5% | −0.6% | −1.8% | −5.1% | 2.2% | 5.1% |
| Net income | −$0.3M | $0.1M | $0.6M | $0.4M | $0.3M | $0.5M | $0.5M | $0.5M |
| Payroll costs | $4.1M | $4.1M | $4.0M | $4.0M | $4.1M | $3.9M | $4.6M | $5.4M |
| Payroll share of revenue | 70.1% | 68.8% | 65.0% | 68.7% | 65.6% | 51.8% | 58.0% | 66.5% |
| Beds | 80 | 80 | 80 | 80 | 80 | 80 | 80 | 80 |
| Gross revenue | $7.2M | $6.9M | $6.8M | $6.4M | $6.8M | $8.3M | $8.5M | $8.5M |
| Salaries | $3.4M | $3.4M | $3.3M | $3.3M | $3.4M | $3.3M | $3.9M | $4.6M |
| Wage-related costs | $0.7M | $0.7M | $0.6M | $0.7M | $0.6M | $0.7M | $0.7M | $0.9M |
| Contract labor | $0.1M | $0.0M | $0.0M | $0.0M | $0.4M | $1.9M | $0.9M | $0.0M |
| Other operating costs | $2.0M | $1.8M | $1.8M | $1.9M | $2.2M | $4.0M | $3.2M | $2.3M |
| Net patient revenue per day | $262 | $268 | $288 | $298 | $307 | $350 | $367 | $389 |
| Cost per day | $273 | $264 | $272 | $299 | $312 | $368 | $359 | $369 |
| Average length of stay | 71.3 days | 91.5 days | 108.3 days | 101.2 days | 86.9 days | 70.6 days | 100.1 days | 101.0 days |
Showing 2025–2023 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Benedictine Manor of Lacrosse
4.9 miles from city center
Estimated distance in miles from La Crosse's city center to Benedictine Manor of Lacrosse's address, calculated via Google Maps.
Calculate Travel Distance to Benedictine Manor of Lacrosse
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