Benton House of Douglasville

Q: What is the best email address for Benton House of Douglasville?

The team at Benton House of Douglasville can be reached at douglasvilledirector@bentonhouse.com.

Overview of Benton House of Douglasville

Backed by a stellar reputation both locally and across the country, Benton House of Douglasville provides retirees in the Douglasville, Georgia area with customized care programs that address the individual needs of each resident alongside a warm and welcoming community. Offering assisted living, memory care, and adult day care services, the professional and courteous staff are on-call 24 hours a day to assist with activities of daily living, personal care, and medical management, while residents kick-back and relax from the comfort of their private living spaces.

Understanding that the key to a fulfilling life is to be able to invest time and energy in the things that matter most to residents, a full spectrum of programs for physical, emotional, and spiritual wellness, alongside Benton House University lectures, volunteer opportunities, and recreational events make for a holistic senior experience.

(770) 942-9449 douglasvilleinfo@bentonhouse.com

Types of Care at Benton House of Douglasville

Assisted Living Memory Care

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

9 years in operation

An established community with some operational experience and growing routines.

Walk Score: 12 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

AwardsBest Assisted Living, Best Memory Care from U.S. News and World Report, Customer Experience Award™ winner for 2025, Douglas County Sentinel Readers’ Choice Winner for 2025.

Facility TypeAssisted Living Community

StatusLicensed

IssuanceJanuary 25, 2017

CountyDouglas

Benton House of Douglasville is administrated by Crystal A. Nox.

Respite Care

Email [email protected]

Food DescriptionBenton House seeks to recapture the fun and spirit of family dining every day, mindful of nutritional needs and resident choice.

Since 2017 · 9 years of data 4 deficiencies 19 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average

Overall vs. GA average

Latest Inspection September 16, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	21	This facility has 81% fewer total deficiencies than a typical Georgia assisted living residence (4 vs. GA avg 21).↓ 81% better
Deficiencies per year Average deficiencies per year since 2017.	0.4	2.3	This facility has 83% fewer deficiencies per year than a typical Georgia assisted living residence (0.4 vs. GA avg 2.3).↓ 83% better
Deficiencies per inspection Average deficiencies per inspection.	0.2	2.1	This facility has 90% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.2 vs. GA avg 2.1).↓ 90% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	GA Average	vs. GA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	10	This facility has 90% more total inspections than a typical Georgia assisted living residence (19 vs. GA avg 10).↑ 90% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 16, 2025, was a complaint investigation that found no rule violations. Earlier inspections similarly showed no deficiencies, with complaint investigations consistently resulting in no cited issues. Prior reports from 2019 and 2020 noted some deficiencies related to fire safety drills, care plan documentation, sprinkler system inspection, and timely injury reporting, but these issues have not recurred in more recent reviews. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The overall pattern suggests improvement over time, with the facility maintaining compliance in its latest inspections.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Room Sizes: 330 / 400 / 378-504 / 552 sq. ft

Housing Options: Studio / 1 Bed

Building Type: Single-story

Type of Rooms Available

1 / 4

Studio

1 Bed

Living Spaces & Floor Plans for Benton House of Douglasville

Benton House Of Douglasville Large

Benton House Of Douglasville Studio B

Benton House Of Douglasville Studio

Benton House Of Douglasville 1 Bed

2.3 miles from city center Estimated distance in miles from Douglasville's city center to Benton House of Douglasville's address, calculated via Google Maps. — 0.45 miles to nearest hospital (Wellstar Douglas Medical Center)

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

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