Benton House of Sugar Hill

Overview of Benton House of Sugar Hill

Benton House in Sugar Hill, Georgia, offers top-notch care tailored specifically for seniors. Their array of local and national awards speaks volumes about their commitment to providing exceptional assisted living and memory care services, ensuring both safety and a community filled with warmth and friendship. Here, seniors can enjoy a caring environment where every detail is thoughtfully designed to cater to their needs and preferences.

The lush outdoor spaces and homelike interior further enhance the sense of comfort and tranquility, creating a peaceful retreat for residents to relax and socialize. Moreover, the attention to detail extends to the culinary experience, with meals crafted not only to promote health but also to stimulate their senses and nourish the soul. In essence, Benton House offers seniors and their families a place they can truly call home, where they can feel supported and valued every step of the way.

(770) 904-0099 sugarhillinfo@bentonhouse.com

Types of Care at Benton House of Sugar Hill

Assisted Living Memory Care

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

9 years in operation

An established community with some operational experience and growing routines.

Walk Score: 8 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

AwardsBest Assisted Living, Best Memory Care from U.S. News and World Report, multiple Customer Experience awards from Pinnacle QI.

Facility TypeAssisted Living Community

StatusLicensed

IssuanceJanuary 2, 2017

CountyGwinnett

Benton House of Sugar Hill is administrated by Ms Julianne Custer.

Respite Care

Licensed Nurses/CNAs

Adult Day Program

Specific ProgramsHelp at Home

Food DescriptionBenton House seeks to recapture the fun and spirit of family dining every day, mindful of nutritional needs and resident choice.

Since 2017 · 9 years of data 8 deficiencies 17 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average

Overall vs. GA average

Latest Inspection March 30, 2025 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	8	21	This facility has 62% fewer total deficiencies than a typical Georgia assisted living residence (8 vs. GA avg 21).↓ 62% better
Deficiencies per year Average deficiencies per year since 2017.	0.9	2.3	This facility has 61% fewer deficiencies per year than a typical Georgia assisted living residence (0.9 vs. GA avg 2.3).↓ 61% better
Deficiencies per inspection Average deficiencies per inspection.	0.5	2.1	This facility has 76% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.5 vs. GA avg 2.1).↓ 76% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	GA Average	vs. GA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	17	10	This facility has 70% more total inspections than a typical Georgia assisted living residence (17 vs. GA avg 10).↑ 70% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 30, 2025, found no deficiencies. Earlier inspections showed a mixed record, with some complaint investigations citing issues related to staffing, resident care, and staff training, particularly involving delayed assistance to residents and inadequate supervision in certain units. Prior reports also noted deficiencies in safety device use and food handling, though these were mostly addressed in follow-up visits. Complaint investigations were often unsubstantiated, except for a few substantiated cases involving delayed resident assistance and insufficient staff training. The facility’s inspection history suggests improvement over time, with recent inspections showing no cited violations.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 330 / 400 / 378–504 / 552 sq. ft

Housing Options: Studio / 1 Bed

Building Type: Single-story

Transportation Services

Fitness and Recreation

Type of Rooms Available

1 / 4

Studio

330 - 504 sq. ft

1 Bed

552 sq. ft

Living Spaces & Floor Plans for Benton House of Sugar Hill

Benton House Of Sugar Hill Large Studio

Benton House Of Sugar Hill Studio 1

Benton House Of Sugar Hill Studio

Benton House Of Sugar Hill1 Bed

3.5 miles from city center Estimated distance in miles from Sugar Hill's city center to Benton House of Sugar Hill's address, calculated via Google Maps. — 5.35 miles to nearest hospital (Northside Hospital Forsyth)

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

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The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

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