Bettendorf Health Care Center

Nursing Home, Assisted Living & Skilled Nursing · Bettendorf, IA

CMS overall rating

2730 Crow Creek Road, Bettendorf, Ia 527222066 View map

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Bettendorf Health Care Center accepts Medicare, Medicaid, and private pay.

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Bettendorf Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Bettendorf Health Care Center

Located in Bettendorf, Iowa, Bettendorf Health Care Center is a nursing home owned by MLS Resources. The 86-bed facility accepts Medicare, Medicaid, and private pay, giving families several options to access short-term rehabilitation and longer-term skilled nursing care. The community has an occupancy rate of 73%, which houses 63 residents. Residents stay an average of 142 days, which includes post-acute patients and those receiving ongoing nursing support.

Residents receive about 2 hours and 50 minutes of nursing care each day. Registered nurses and nurse aides are part of the team that provides daily hands-on support. It’s an important part of care for residents with rehabilitation needs and those requiring continued nursing services.

The facility has a Walk Score of 51. Some nearby errands and services are within walking distance, but most outings and visits require transportation.

Families considering Bettendorf Health Care Center should take time to visit the community and learn more about how it handles resident care and safety. State inspection reports are available for review, and they’re a useful source of information when comparing care options.

Facility Direct Line (563) 332-7463

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 50m per day

vs avg

4 of 6 metrics below state avg

Standout metric Weekend RN is +23% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	36m per day	▼ 18% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	37m per day	▲ 10% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 11m per day	▼ 14% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 58m per day	▼ 11% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 44% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	37m per day	▲ 23% State avg: 30m per day · National avg: 28m per day

Capacity and availability

142 days

86-bed community

A larger shared setting that may offer more common spaces and organized community services.

13 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

73%

Similar to the Iowa average: 75.4%

Occupied beds

63 / 86

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

ExpirationNovember 1, 2026

CountyScott

License Number820880

CMS Certification Number165280

Certification TypeFALSE

Bettendorf Health Care Center is administered by Jennifer Dunk.

Owner NameRegency Care Center(Free Standing Nf/Snf) | 910845

Staffing

Key information about the people who lead and staff this community.

ContactMs. Brandy Calvelage, Administrator (per BBB, record updated Jul 2026)

Email jdunk@bettendorfhc.com

Fax5633327464

Pets not allowed

Since 2020 · 6 years of data 183 deficiencies 33 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection December 10, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	183	27	This facility has 578% more total deficiencies than a typical Iowa assisted living residence (183 vs. IA avg 27).↑ 578% worse
Deficiencies per year Average deficiencies per year since 2020.	30.5	4.5	This facility has 578% more deficiencies per year than a typical Iowa assisted living residence (30.5 vs. IA avg 4.5).↑ 578% worse
Deficiencies per inspection Average deficiencies per inspection.	5.5	1.8	This facility has 206% more deficiencies per inspection than a typical Iowa assisted living residence (5.5 vs. IA avg 1.8).↑ 206% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	33	15	This facility has had 120% more total inspections than the Iowa average (33 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 120% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on December 10, 2025, certified the facility in compliance with no new deficiencies after acceptance of a credible allegation of substantial compliance.
The September 11, 2025 annual inspection found 9 deficiencies including verbal and mental abuse by staff, inadequate incontinence care, insufficient staffing, food safety violations, and incomplete abuse training.
The June 20, 2024 complaint investigation substantiated an immediate jeopardy medication error causing resident ICU admission and failure to provide ordered rehabilitation services.

Show Inspection Reports

Inspections since 2023

Total health inspections 10

State average N/A

Last Health inspection on Oct 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 70 citations resulted from standard inspections; 31 of 70 resulted from complaint investigations; and 19 of 70 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

1 critical citation State average: N/A

2 serious citations State average: N/A

65 moderate citations State average: N/A

2 minor citations State average: N/A

Citations history (last 3 years)

Resident Rights moderate citation Oct 15, 2025

Corrected

Abuse/Neglect moderate citation Sep 11, 2025

Corrected

Abuse/Neglect moderate citation Sep 11, 2025

Corrected

Administration minor citation Sep 11, 2025

Total staff 142

Employees 128

Contractors 14

Staff to resident ratio 2.15 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 32

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 22,581

Nursing staff breakdown

9.5 hours

8.3 hours

7.5 hours

Contractor staffing

926 contractor hours this quarter

Respiratory Therapy Technician: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	67	0	67	11,055	92	100%	7.5
Registered Nurse	14	0	14	2,989	91	99%	9.5
Licensed Practical Nurse	19	0	19	2,443	92	100%	8.3
Medication Aide/Technician	12	0	12	1,551	83	90%	7.8
RN Director of Nursing	5	0	5	1,160	71	77%	7.8
Dietitian	4	0	4	909	67	73%	7.9
Administrator	2	0	2	504	63	68%	8
Physical Therapy Assistant	0	3	3	500	68	74%	6.3
Nurse Practitioner	2	0	2	472	59	64%	8
Other Dietary Services Staff	2	0	2	405	59	64%	6.9
Mental Health Service Worker	1	0	1	168	21	23%	8
Speech Language Pathologist	0	3	3	134	33	36%	3.8
Respiratory Therapy Technician	0	4	4	109	45	49%	2.2
Qualified Social Worker	0	1	1	85	38	41%	2.2
Occupational Therapy Aide	0	1	1	60	32	35%	1.9
Occupational Therapy Assistant	0	1	1	37	8	9%	4.6
Medical Director	0	1	1	2	2	2%	1

67 Certified Nursing Assistant

% of Days 100%

14 Registered Nurse

% of Days 99%

19 Licensed Practical Nurse

% of Days 100%

12 Medication Aide/Technician

% of Days 90%

5 RN Director of Nursing

% of Days 77%

4 Dietitian

% of Days 73%

2 Administrator

% of Days 68%

3 Physical Therapy Assistant

% of Days 74%

2 Nurse Practitioner

% of Days 64%

2 Other Dietary Services Staff

% of Days 64%

1 Mental Health Service Worker

% of Days 23%

3 Speech Language Pathologist

% of Days 36%

4 Respiratory Therapy Technician

% of Days 49%

1 Qualified Social Worker

% of Days 41%

1 Occupational Therapy Aide

% of Days 35%

1 Occupational Therapy Assistant

% of Days 9%

1 Medical Director

% of Days 2%

View All Staffing Data

Total fines amount $36K

26% lower than State average

State average: $48K

Number of fines 2

18% more fines than State average

State average: 1.7

Payment Denials 1

88% more payment denials than State average

State average: 0.5

Fines amount comparison

This facility $36K

State average $48K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Jun 20, 2024

$16K

Civil Money Penalty Oct 12, 2023

$20K

Payment Denial Oct 12, 2023

33 days

Last updated: Jan 2026

High-risk clinical events score 6.5

37% better than State average

State average: 10.2

Functional decline score 15.8

27% better than State average

State average: 21.6

Long-stay resident measures

Significantly above average State avg: 3.3

Need for Help with Daily Activities Increased 9.6%

49% better than State average

State average: 18.8%

Walking Ability Worsened 14.0%

29% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 23.7%

10% better than State average

State average: 26.2%

Falls with Major Injury 2.1%

42% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 4.2%

In line with State average

State average: 4.4%

Urinary Tract Infection 2.6%

In line with State average

State average: 2.5%

Lost Too Much Weight 2.6%

49% better than State average

State average: 5.0%

Depressive Symptoms 6.1%

56% worse than State average

State average: 3.9%

Antipsychotic Use 7.4%

61% better than State average

State average: 19.0%

Pneumococcal Vaccine 85.7%

9% worse than State average

State average: 94.4%

Influenza Vaccine 88.1%

8% worse than State average

State average: 95.3%

Hospitalizations per 1,000 days 1.42

In line with State average

State average: 1.48

ED visits per 1,000 days 4.35

108% worse than State average

State average: 2.09

Short-stay resident measures

Above average State avg: 2.6

Pneumococcal Vaccine 87.7%

In line with State average

State average: 85.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.8%

Influenza Vaccine 39.4%

46% worse than State average

State average: 73.3%

Re-hospitalized after SNF stay 14.6%

31% better than State average

State average: 21.3%

Emergency department visits 11.8%

10% better than State average

State average: 13.1%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

38% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Total residents 66

Medicare

4.5% of residents

Medicaid

81.8% of residents

Private pay or other

13.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Bettendorf Health Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 64.3% ↓ 0.5pp vs 2022

Net Patient Income -$1.0M ↑ ~$240.3K vs 2022

Payroll Costs $3.7M ↑ ~$424.8K vs 2022

Operating Margin -17.7% ↑ 6.2pp vs 2022

Metric	2011	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	74.0%	79.5%	81.0%	76.6%	69.2%	70.9%	67.7%	70.2%	58.8%	54.5%	64.8%	64.3%
Beds	101	86	86	86	86	86	86	86	86	86	86	86
Net Income	$559,991	$126,809	$1,381,114	$713,613	-$695,348	-$731,239	-$564,919	$4,375	-$590,907	-$3,972	-$1,237,854	-$977,249
Gross Revenue	$5,612,925	$6,384,539	$7,887,408	$7,207,467	$5,882,372	$6,239,967	$7,081,253	$7,440,019	$6,210,014	$6,078,390	$6,717,172	$6,953,470
Operating Expenses	$4,213,974	$4,939,344	$5,042,060	$5,110,563	$5,290,369	$5,546,617	$5,503,481	$5,006,855	$5,721,558	$5,452,471	$6,499,286	$6,736,053
Net Patient Income	$558,002	$201,160	$1,379,032	$713,522	-$695,539	-$732,947	-$881,879	$1,833	-$999,300	-$964,837	-$1,252,284	-$1,011,978
Net Patient Revenue	$4,771,976	$5,140,504	$6,421,092	$5,824,085	$4,594,830	$4,813,670	$4,621,602	$5,008,688	$4,722,258	$4,487,634	$5,247,002	$5,724,075
Payroll Costs	$2,341,058	$2,716,352	$2,546,527	$2,513,123	$2,551,158	$2,534,526	$2,508,283	$2,397,889	$2,584,636	$2,292,034	$3,259,480	$3,684,329
Operating Margin %	11.7%	3.9%	21.5%	12.3%	-15.1%	-15.2%	-19.1%	0.0%	-21.2%	-21.5%	-23.9%	-17.7%
Medicare %	7.8%	10.9%	12.3%	10.9%	8.8%	8.5%	7.9%	6.5%	7.3%	9.1%	9.1%	4.1%
Medicaid %	64.2%	60.9%	58.8%	59.2%	68.0%	78.1%	77.1%	86.1%	87.2%	80.1%	71.1%	74.8%
Private %	28.0%	28.3%	28.9%	29.9%	23.1%	13.4%	15.0%	7.4%	5.5%	10.8%	19.7%	21.1%
Net Patient Revenue/Day	$175	$206	$252	$242	$211	$216	$217	$227	$255	$262	$258	$284
Cost/Day	$154	$198	$198	$213	$243	$249	$259	$227	$309	$319	$319	$334
Avg Length of Stay	223.6 days	162.0 days	147.9 days	165.8 days	126.6 days	123.6 days	103.7 days	182.1 days	188.8 days	116.3 days	124.8 days	142.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$5.7M

Net patient income

-$1.0M

For-profit Corporation

Net patient revenue

$5.7M

Net patient income

-$1.0M

Other income

$34.7K

Payroll costs

$3.7M 64.4% of net patient revenue

Other operating costs

$3.1M

Total costs

$6.7M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (48% of admissions), and a typical Medicaid stay runs around 4 - 5 months.

Coverage residents most often arrive under.

Medicare 14%

Private pay 38%

Medicaid 48%

Coverage residents most often leave under.

Medicare 8%

Private pay 45%

Medicaid 46%

0.0 miles from city center Estimated distance in miles from Bettendorf's city center to Bettendorf Health Care Center's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
Bettendorf Health Care Center	NH AL SNF	Bettendorf	-	86	-	51	-

Nursing Home Explorer

Who is the owner of Bettendorf Health Care Center?

Bettendorf Health Care Center is legally operated by Regency Care Center(Free Standing NF/SNF) | 910845, and administered by Jennifer Dunk.

Is Bettendorf Health Care Center in a walkable area?

Bettendorf Health Care Center has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Bettendorf Health Care Center?

According to IA state health department records, Bettendorf Health Care Center's license number is 820880.

When does Bettendorf Health Care Center's license expire?

According to IA state health department records, Bettendorf Health Care Center's license expires on November 1, 2026.

What is the occupancy rate at Bettendorf Health Care Center?

Bettendorf Health Care Center's occupancy is 73%.

Are pets allowed at Bettendorf Health Care Center?

No, Bettendorf Health Care Center has a no-pet policy.

What is the best email address for Bettendorf Health Care Center?

The team at Bettendorf Health Care Center can be reached at jdunk@bettendorfhc.com.

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Bettendorf Health Care Center

Overview of Bettendorf Health Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Contact Information

Additional Policies & Features

Contact Bettendorf Health Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

67 Certified Nursing Assistant

14 Registered Nurse

19 Licensed Practical Nurse

12 Medication Aide/Technician

5 RN Director of Nursing

4 Dietitian

2 Administrator

3 Physical Therapy Assistant

2 Nurse Practitioner

2 Other Dietary Services Staff

1 Mental Health Service Worker

3 Speech Language Pathologist

4 Respiratory Therapy Technician

1 Qualified Social Worker

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

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