Occupancy rate
55%
Lower than the Indiana average: 68.1%Bickford of Carmel
Memory Care & Assisted Living · Carmel
Bickford of Carmel
Memory Care & Assisted Living · Carmel
Overview of Bickford of Carmel
Bickford of Carmel is a vibrant senior living residence situated in the heart of Carmel, Indiana. With its bright and inviting color palette and classic American charm, it offers a picturesque backdrop for senior living, where the unique challenges of aging are met with understanding and compassion. This distinguished community provides a range of well-tailored options, including assisted living with memory care, catering to the needs of seniors.
The interiors of Bickford of Carmel are thoughtfully designed to create a warm and inviting atmosphere. It’s a place where residents can truly feel at home while receiving the care and support they require. This commitment to providing a welcoming environment and specialized care makes Bickford of Carmel a trusted choice for seniors seeking assisted living and memory care services in the Carmel area.
82-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Lower than the Indiana average: 68.1%Occupied beds
45 / 82
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
StatusActive
IssuanceJanuary 6, 2025
ExpirationMay 31, 2026
License Number25-013217-1
Bickford of Carmel is legally operated by Bickford Of Carmel Llc, and administrated by Jennifer Hodge.
Profit StatusProfit
Residential
82 units
Total beds
82 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingLANA MORRIS
24-Hour Staffing
Fax(317) 819-0294
Homestyle Dining
Transportation Services
Spiritual Care
Pet-Friendly Environment
Assistance With Activities Of Daily Living
ActivitiesDaily activities designed to engage residents, including exercise, outings, and themed events.
Specific ProgramsMontessori Memory Care
Religious ServicesYes
Food DescriptionResidents enjoy healthy, homestyle food at every meal, made from scratch with high-quality ingredients.
What does this home offer?
Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Bickford of Carmel
Assisted Living
Memory Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2023 · 3 years of data
22 deficiencies
6 complaints
15 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Indiana state average
Overall vs. IN average
5 Worse
Metrics worse than Indiana average:
• Inspections with deficiencies (14% above)
• Inspection deficiency rate (43% above)
• Total complaints (20% above)
• Complaints per year (18% above)
• Complaint visits (63% above) 1 At Avg Metrics at Indiana average:
• Inspections (at IN avg) 4 Better Metrics better than Indiana average:
• Total deficiencies (39% below)
• Deficiencies per year (39% below)
• Deficiencies per inspection (21% below)
• Total visits (21% below)
• Inspections with deficiencies (14% above)
• Inspection deficiency rate (43% above)
• Total complaints (20% above)
• Complaints per year (18% above)
• Complaint visits (63% above) 1 At Avg Metrics at Indiana average:
• Inspections (at IN avg) 4 Better Metrics better than Indiana average:
• Total deficiencies (39% below)
• Deficiencies per year (39% below)
• Deficiencies per inspection (21% below)
• Total visits (21% below)
Latest Inspection
May 29, 2025
Re Inspection
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 22 | 36 | This facility has 39% fewer total deficiencies than a typical Indiana assisted living residence (22 vs. IN avg 36).↓ 39% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 7.3 | 12 | This facility has 39% fewer deficiencies per year than a typical Indiana assisted living residence (7.3 vs. IN avg 12).↓ 39% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 1.9 | This facility has 21% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.5 vs. IN avg 1.9).↓ 21% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 15 | 19 | This facility has 21% fewer total visits than a typical Indiana assisted living residence (15 vs. IN avg 19).↓ 21% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 8 | 7 | This facility has 14% more inspections with deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 7).↑ 14% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 53% | 37% | This facility has 16 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (53% vs. IN avg 37%).↑ 16% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 13 | 13 | This facility has inspections in line with the Indiana average (13 vs. IN avg 13).— At avg |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 5 | This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse |
|
Complaints per year
Average complaints per year since 2023.
| 2 | 1.7 | This facility has 18% more complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 1.7).↑ 18% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 13 | 8 | This facility has 63% more complaint visits than a typical Indiana assisted living residence (13 vs. IN avg 8).↑ 63% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 29, 2025, found Bickford of Carmel in compliance with no deficiencies cited related to a prior complaint investigation. Earlier inspections showed a pattern of deficiencies primarily involving resident neglect and abuse, as well as issues with safety procedures, kitchen sanitation, and documentation. Notable substantiated complaints included failure to prevent physical abuse between residents, inadequate investigation and service plan updates, and neglect related to exit-seeking behaviors and fall safety. Complaint investigations were mixed, with several substantiated cases primarily concerning resident care and safety, while others were unsubstantiated or corrected upon follow-up. The facility appears to have addressed many prior deficiencies, as recent inspections show improvement and compliance with state regulations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Memory Care in Indiana
Bickford of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near Bickford of Carmel
4.3 miles from city center
Estimated distance in miles from Carmel's city center to Bickford of Carmel's address, calculated via Google Maps.
— 4.13 miles to nearest hospital (Indiana Spine Group)
Calculate Travel Distance to Bickford of Carmel
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Compare Memory Care around Carmel
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Majestic Care of Carmel Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 299 | Yes | 60 | - | 5 | 42.8% | A+ | John Seib | Pulaski Memorial Hospital | Jeffery Fish | 27 | 6 | 47 | 1.7 |
| Woodland Terrace of Carmel |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Pro-Med Lane) | 149 | Yes | 46 | Studio / 1 Bed / 2 Bed | 18 | 64.4% | A+ | Nicholas Halstead | Well Npsl Tenant, LLC | Tehesha Patterson | 8 | 2 | 3 | 0.4 |
| Brookdale Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Newark Village) | 100 | Yes | 82 | - | 48 | 48.0% | A+ | Evelyn Laws | Clare Bridge Of Carmel, LLC | Dana Hildebrandt | 14 | 5 | 9 | 0.6 |
| Bickford of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carmel | 82 | Yes | 11 | - | 1 | 54.9% | - | Jennifer Hodge | Bickford Of Carmel LLC | Lana Morris | 15 | 6 | 22 | 1.5 |
Guides for Better Senior Living
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Frequently Asked Questions about Bickford of Carmel
Who is the Director of Nursing at Bickford of Carmel?
Lana Morris is the Director of Nursing at Bickford of Carmel.
Is Bickford of Carmel in a walkable area?
Bickford of Carmel has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Bickford of Carmel?
According to IN state health department records, Bickford of Carmel's license number is 25-013217-1.
When does Bickford of Carmel's license expire?
According to IN state health department records, Bickford of Carmel's license expires on May 31, 2026.
What is the occupancy rate at Bickford of Carmel?
Bickford of Carmel's occupancy is 55%.
Who is the administrator of Bickford of Carmel?
Jennifer Hodge is the administrator of Bickford of Carmel.
How many beds does Bickford of Carmel have?
Bickford of Carmel has 82 beds.
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