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Bickford of Urbandale is an assisted living with memory care community, located in Urbandale, IA. It can be found east of Brookview Park, and below Beaver Creek. This senior living community prides itself with their Higher Path approach to caring for their residents. This approach aims to help seniors live healthier, happier, and longer, and they do this by providing services such as; 24/7 access to primary care, daily activity assistance from certified caregivers, medication management, wander management, security, and intelligent fall detection among other things. The rooms, whether studio or one bedroom units, are also equipped with strategically located pull cords, for assistance requests any time it’s needed.
At Bickford of Urbandale, assisted living costs wouldn’t be something to worry abouts as they also offer assistance for choosing Medicare Health Plans for their residents. This helps ensure that residents receive the proper care they need, while living a high quality of life, without breaking their banks.
Lower than the Iowa average: 75.4%Bickford of Urbandale is administrated by Jaleesa Vopava.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 27 | This facility has total deficiencies in line with the Iowa average (27 vs. IA avg 27).— At avg |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 4.5 | 4.5 | This facility has deficiencies per year in line with the Iowa average (4.5 vs. IA avg 4.5).— At avg |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 1.8 | This facility has 50% more deficiencies per inspection than a typical Iowa assisted living residence (2.7 vs. IA avg 1.8).↑ 50% worse |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
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Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 15 | This facility has 33% fewer total inspections than a typical Iowa assisted living residence (10 vs. IA avg 15).↓ 33% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 16, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies related primarily to tenant care, including failure to discharge tenants who required maximal assistance or were bed bound, and issues with medication administration and documentation. Prior reports also cited staffing and training deficiencies, as well as incomplete service plans and inconsistent adherence to policies such as incident reporting and door alarm response. Complaint investigations were mostly unsubstantiated, with substantiated findings tied to tenant retention criteria and care documentation. The trend suggests some improvement over time, as recent investigations have not identified new deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Jaleesa Vopava serves as the Executive Director at Bickford of Urbandale, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She is a key part of the leadership team focused on ensuring a warm and supportive environment for seniors and their families.
6.5 miles from city center
Estimated distance in miles from Urbandale's city center to Bickford of Urbandale's address, calculated via Google Maps.
— 2.55 miles to nearest hospital (Iowa Psychiatric Society)
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Bickford of Urbandale is located in Urbandale, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Edencrest at Timberline |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale | 120 | No | 0 | - | - | 54.2% | 1 | - | - |
| Senior Suites of Urbandale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale | 100 | No | 43 | - | 25 | 17.0% | 14 | 5 | - |
| Bickford of Urbandale |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Urbandale (Sutton Place) | 73 | Yes | 28 | - | 26 | 53.4% | 10 | 7 | 1 |
| Edencrest at Timberline |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Urbandale | 40 | Yes | 2 | Studio / 1 Bed / 2 Bed | 3 | 27.5% | 3 | 1 | - |
Bickford of Urbandale is in the Sutton Place neighborhood of Urbandale.
Bickford of Urbandale has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IA state health department records, Bickford of Urbandale's license number is S0042.
According to IA state health department records, Bickford of Urbandale's license expires on September 29, 2026.
Bickford of Urbandale's occupancy is 53%.
The team at Bickford of Urbandale can be reached at [email protected].
Jaleesa Vopava is the administrator of Bickford of Urbandale.
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