Memory Care Home

Bickford of Urbandale

Memory Care Home

Bickford of Urbandale

5915 Sutton Pl, Urbandale, IA 50322 View map
Overview of Bickford of Urbandale

Bickford of Urbandale is an assisted living with memory care community, located in Urbandale, IA. It can be found east of Brookview Park, and below Beaver Creek. This senior living community prides itself with their Higher Path approach to caring for their residents. This approach aims to help seniors live healthier, happier, and longer, and they do this by providing services such as; 24/7 access to primary care, daily activity assistance from certified caregivers, medication management, wander management, security, and intelligent fall detection among other things. The rooms, whether studio or one bedroom units, are also equipped with strategically located pull cords, for assistance requests any time it’s needed.

At Bickford of Urbandale, assisted living costs wouldn’t be something to worry abouts as they also offer assistance for choosing Medicare Health Plans for their residents. This helps ensure that residents receive the proper care they need, while living a high quality of life, without breaking their banks.

(515) 679-6450

Managed by Jaleesa Vopava

Executive Director

Jaleesa Vopava serves as the Executive Director at Bickford of Urbandale, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She is a key part of the leadership team focused on ensuring a warm and supportive environment for seniors and their families.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 73

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 53.4%
Residents per day 39
Occupancy rate
53.4%
Residents per day
39
Bed community size
73-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
53%
In line with Iowa average
Occupied beds
39 / 73
Average residents 51 per day

License details

Status Active
Issuance September 29, 2024
Expiration September 29, 2026
County: Polk

Additional licensing details

License number: S0042
Year opened: 09/30/1999

Ownership & operating entity

Bickford of Urbandale is administrated by Jaleesa Vopava.

Safety & Compliance

Care Services

Provides Memory Care
Memory Care
Independent Living
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Assisted Living
Montessori Memory Care

Contact Information

Fax: 5152701781

Additional Policies & Features

Amenities & Lifestyle

Homestyle dining
Activities program
Transportation services
Spiritual care
Pet friendly
Medication management

Programs & Activities

Specific Programs
Assisted Living, Montessori Memory Care, Transportation Services, Spiritual Care, Activities Program, Medication Management
Religious Services
Yes

Dining & Nutrition

Food Description
Residents enjoy healthy, homestyle food at every meal, made from scratch with high-quality ingredients.
Meals Included
Yes
Special Diets
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Bickford of Urbandale

Assisted Living Memory Care
Contact Bickford of Urbandale

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

10 visits/inspections

7 visits/inspections triggered by complaints

Breakdown by inspection type
  • 2 renewal/recertification inspections
  • 7 complaint investigations
  • 1 incident investigation

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:October 16, 2025

Inspection history

10/16/2025 Complaint, Incident
06/10/2025 Complaint
03/19/2025 Recertification, Complaint
10/14/2024 Incident
04/24/2024 Complaint
02/19/2024 Complaint, Incident, Other
12/08/2022 Recertification, Complaint
07/07/2021 Complaint
01/28/2021 Complaint, FIC
02/19/2020 Complaint

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Bickford of Urbandale

The most recent inspection on October 16, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies related primarily to tenant care, including failure to discharge tenants who required maximal assistance or were bed bound, and issues with medication administration and documentation. Prior reports also cited staffing and training deficiencies, as well as incomplete service plans and inconsistent adherence to policies such as incident reporting and door alarm response. Complaint investigations were mostly unsubstantiated, with substantiated findings tied to tenant retention criteria and care documentation. The trend suggests some improvement over time, as recent investigations have not identified new deficiencies.

Compare Assisted Living around Urbandale

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Edencrest at Timberline
AL

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IA 50323
120
No
-
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Senior Suites of Urbandale
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IA 503227352
100
No
-
-
Bickford of Urbandale
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Urbandale
73
Yes
28
-
Edencrest at Timberline
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Urbandale
40
Yes
2
Studio / 1 Bed / 2 Bed
Glen Oaks Alzheimer’s Special Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Urbandale
-
No
66
Private / Shared Suite

Places of interest near Bickford of Urbandale

Address 6.5 miles from city center — 2.55 miles to nearest hospital (Iowa Psychiatric Society)

Address 5915 Sutton Pl, Urbandale, IA 50322

Calculate Travel Distance to Bickford of Urbandale

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

More homes from the same owner

Operated by Bickford Senior Living Group, L.L.C.
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