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Nursing Home

Birch Pointe Health and Rehabilitation

Nursing Home

Birch Pointe Health and Rehabilitation

3705 S Jefferson Ave, Springfield, MO 65807 View map
Overview of Birch Pointe Health and Rehabilitation

Birch Pointe Health and Rehabilitation is an upscale memory care, short-term rehab, and long-term care that is delivered with quality care. The staff is encouraged to promote a comfortable atmosphere for the residents to build a mutual level of trust and respect among each other. Birch Pointe can guarantee a secure and safe community that enhances the quality of life for every one of its residents in a comfortable and caring environment.

Community features include dining areas, a bistro, spacious courtyards, and a full-service salon available. 

(417) 889-0773

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Missouri average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Missouri average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Missouri average: 2.2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Missouri average: 2.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 31m per day

This home provides 8% less nursing time per resident than the Missouri average.

Missouri average: 3h 49m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 29m per day 28m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 9m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 50m per day 3h 3m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 17m per day 20m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Missouri average
Occupancy rate 92.5%
Residents per day (avg) 105
Occupancy rate
92.5%
Residents per day (avg)
105

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

77% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$12.9M
Operating loss
-$45.3K
Privately-owned community Operated by a business corporation.
Home revenue
$12,904,218.00
Operating loss
$-45,275.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
34.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
Total costs $12.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
93%
In line with Missouri average
Occupied beds
111 / 120
Average residents 72 per day

License details

Facility type
Snf
County: GREENE

Additional licensing details

CMS Certification Number: 265865

Ownership & operating entity

Birch Pointe Health and Rehabilitation is legally operated by SENIOR LIVING MANAGEMENT GROUP, LLC, and administrated by LOWE.

Corporate entity: SENIOR LIVING MANAGEMENT GROUP, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. John Miller, Administrator

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

Private rooms
large communal dining space
dedicated activity area
therapy gym with state-of-the-art equipment
salon services
outdoor courtyard.

Programs & Activities

Activities
Daily opportunities for entertainment and socialization, with a diverse calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Respite Care, Memory Care, Additional Services

Dining & Nutrition

Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.

Types of Care at Birch Pointe Health and Rehabilitation

Nursing Home Memory Care
Contact Birch Pointe Health and Rehabilitation

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

6 visits/inspections

4 visits/inspections triggered by complaints

3 routine inspections

Results

6 with issues

0 without issues

Latest inspection

Date:February 13, 2025
Type:Routine

33 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 8

Missouri average 6.6


Last Health inspection on Feb 2025

Total health citations 32

Missouri average 36.5

Citations per inspection
4

Missouri average 5.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 32 citations resulted from standard inspections; 7 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Missouri average

Missouri average: 0.7


Serious Health citations More info 1
In line with Missouri average

Missouri average: 1

0 critical citations More info Missouri average: 0.7

1 serious citation More info Missouri average: 1

31 moderate citations More info Missouri average: 33.6

0 minor citations More info Missouri average: 1.2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 13, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 13, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 13, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 13, 2025
Corrected

Compare Nursing Homes around Springfield The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data · Updated Mar 2026

Springfield Rehabilitation & Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield
146
78.1%
+17%
3.68
+65%
-2%
0
34
0
117
-
29
Lacey, Troy
$13,7M
$5,1M
36.9%
265157
Sunterra Springs Springfield
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield
38
95.9%
+44%
3.64
+93%
-2%
13
21
1
37
-
29
Peterson, Jason
$6,9M
$2,6M
38.5%
265871
Birch Pointe Health and Rehabilitation
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield
120
84.0%
+26%
3.51
-20%
-6%
0
32
1
105
A+
46
Lowe, Clinton
$12,9M
$4,4M
34.3%
265865
Spring Valley Health and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield
234
65.2%
-2%
2.07
-31%
-45%
1
84
3
152
-
65
Anderson, Holly
$18,2M
$5,3M
29%
265188
Springfield Skilled Care Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield (Westside Community Betterment)
219
83.4%
+25%
2.56
+15%
-31%
1
91
3
98
A+
28
Or Acquisition Llc
$13,5M
$4,6M
34.2%
265477

Places of interest near Birch Pointe Health and Rehabilitation

Address 4.6 miles from city center — 0.67 miles to nearest hospital (Cox Medical Center South)

Address 3705 S Jefferson Ave, Springfield, MO 65807

Calculate Travel Distance to Birch Pointe Health and Rehabilitation

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 111
Employees 95
Contractors 16
Staff to resident ratio 0.99:1
42% worse than Missouri average

Missouri average ratio: 1.71:1

Avg staff/day 47
Average shift 8.5 hours
5% better than Missouri average

Missouri average: 8.1 hours

Total staff hours (quarter) 36,157
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

6.3%

2,272 contractor hours this quarter

Speech Language Pathologist: 6 Physical Therapy Aide: 4 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Physical Therapy Assistant: 1
Staff by category
Certified Nursing Assistant 43 0 43 14,746 91 100% 8.8
Licensed Practical Nurse 14 0 14 5,968 91 100% 9.3
Medication Aide/Technician 13 0 13 5,653 91 100% 9.2
Registered Nurse 7 0 7 1,739 82 90% 9.4
RN Director of Nursing 4 0 4 1,720 70 77% 7.9
Clinical Nurse Specialist 6 0 6 1,328 78 86% 7.4
Other Dietary Services Staff 2 0 2 939 71 78% 7.3
Dental Services Staff 3 0 3 897 66 73% 7.7
Speech Language Pathologist 0 6 6 654 65 71% 6.4
Physical Therapy Aide 0 4 4 652 69 76% 6.5
Administrator 1 0 1 520 65 71% 8
Nurse Practitioner 2 0 2 375 47 52% 8
Physical Therapy Assistant 0 1 1 363 67 74% 5.4
Qualified Social Worker 0 2 2 323 62 68% 5.1
Respiratory Therapy Technician 0 3 3 279 62 68% 4.5
43 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
7 Registered Nurse
% of Days 90%
4 RN Director of Nursing
% of Days 77%
6 Clinical Nurse Specialist
% of Days 86%
2 Other Dietary Services Staff
% of Days 78%
3 Dental Services Staff
% of Days 73%
6 Speech Language Pathologist
% of Days 71%
4 Physical Therapy Aide
% of Days 76%
1 Administrator
% of Days 71%
2 Nurse Practitioner
% of Days 52%
1 Physical Therapy Assistant
% of Days 74%
2 Qualified Social Worker
% of Days 68%
3 Respiratory Therapy Technician
% of Days 68%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
112 residents
Residents by payment source
Medicare
19 residents (17%)
Medicaid
75 residents (67%)
Private pay or other
18 residents (16.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.7
20% better than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.2
43% better than Missouri average

Missouri average: 19.5

Long-stay resident measures
Above average Missouri avg: 3.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.3%
48% better than Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.4%
45% better than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 11.8%
35% better than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 12.3%
204% worse than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
In line with Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.5%
19% better than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.9%
32% better than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
17% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.44
17% worse than Missouri average

Missouri average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.93
18% better than Missouri average

Missouri average: 2.35

Short-stay resident measures
Above average Missouri avg: 2.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
50% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
23% better than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 30.7%
52% worse than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.0%
25% better than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.1%
25% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 59.7%
11% better than Missouri average

Missouri average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 48.8%
In line with Missouri average

Missouri average: 50.6%

Guides for Better Senior Living

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Financial Aid for Missouri Seniors

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.