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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Begin your healing journey with the outstanding senior living community of Springfield Skilled Care Center in West Grand, Springfield, MO, providing long-term care and short-term rehabilitation. The community features 120 cozy and warm accommodations for seniors to enjoy unparalleled comfort and convenience. A team of qualified and specially trained professionals cares for seniors’ special needs and aspirations.
The community accepts Medicare and Medicaid to ease financial constraints. Alzheimer’s care is also provided for individuals with memory-related needs. Experience the utmost care and support you deserve with a reliable community. Springfield Skilled Care Center is ideal for seniors aiming to make the most out of their best years with its exceptional services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 229th out of 251 homes in Missouri.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 19m per day | ▼ 32% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 37m per day | ▼ 10% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ▲ 6% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 31m per day | ▼ 17% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 40% State avg: 20m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
22% of new residents, usually for short-term rehab.
7% of new residents, often for short stays.
71% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #45 / 258Payroll — state benchmarkedThis home is ranked 45th out of 258 homes in Missouri.Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Missouri average: 66.6%Springfield Skilled Care Center is legally operated by Springfield Healthcare Management, Llc, and administrated by Kelly Shipley.
Key information about the people who lead and staff this community.
Accept Medicaid: Yes
Total Residents: 120
Building Type: Single-story
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicare services.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Missouri average: 35 deficiencies
The most recent inspection on April 10, 2025, identified a deficiency related to pharmaceutical services, noting a minimal level of harm or potential for harm affecting a few residents. Earlier inspections showed a pattern of deficiencies involving medication management, wound and pressure ulcer care, catheter care, infection control, call light system functionality, and resident dignity and staffing concerns. Several complaint investigations substantiated issues such as verbal abuse by staff, inadequate notification of discharges, and malfunctioning call light systems, though enforcement actions like fines or license suspensions were not listed in the available reports. The facility also experienced a medication diversion incident in late 2023 that was promptly addressed. While deficiencies have been consistent over time, the most recent inspection shows a narrower focus on pharmaceutical services, suggesting some areas may have improved though challenges remain.
Missouri average 6.6
Last Health inspection on Apr 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 91 citations resulted from standard inspections; 31 of 91 resulted from complaint investigations; and 18 of 91 came from combined inspections (standard and complaint).
43% worse than Missouri averageMissouri average: 0.7
2
100% worse than Missouri averageMissouri average: 1
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 10, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 13, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 13, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
| The Manor at Elfindale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Fassnight) | 100 | 88.7% | +33% | 5.08 | +51% | +36% | 0 | 3 | 3.0 | 0 | 93 | A+ | 51 | Vetter Senior Living | $13.3M | $6.1M | 45.4% | 265804 | ||||
| Brookhaven Nursing &Amp; Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 90 | 76.9% | +15% | 4.79 | -68% | +28% | 0 | 36 | 6.0 | 0 | 70 | A+ | - | Knapp, Adam | $5.6M | $2.4M | 44.1% | 265835 | ||||
| Birch Pointe Health and Rehabilitation |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springfield | 120 | 84.0% | +26% | 3.51 | -20% | -6% | 0 | 32 | 4.0 | 1 | 105 | A+ | 46 | Lowe, Clinton | $12.9M | $4.4M | 34.3% | 265865 | ||||
| Springfield Skilled Care Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springfield (Westside Community Betterment) | 120 | 83.4% | +25% | 2.56 | +15% | -31% | 1 | 91 | 5.7 | 3 | 98 | A+ | 28 | Or Acquisition Llc | $13.5M | $4.6M | 34.1% | 265477 | ||||
| Cedarhurst of Springfield | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 66 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Maple Wood Managem4Ent Mo, Llc | - | - | - | - |
2.3 miles from city center
Estimated distance in miles from Springfield's city center to Springfield Skilled Care Center's address, calculated via Google Maps.
— 2.26 miles to nearest hospital (CoxHealth Network)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
12% better than Missouri averageMissouri average ratio: 1.71:1
7% better than Missouri averageMissouri average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Total hours from contractors
8,963 contractor hours this quarter
| Certified Nursing Assistant | 32 | 41 | 73 | 14,738 | 91 | 100% | 9.6 |
| Medication Aide/Technician | 15 | 12 | 27 | 3,437 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 5 | 20 | 25 | 2,832 | 91 | 100% | 10.3 |
| Registered Nurse | 4 | 13 | 17 | 2,366 | 90 | 99% | 9.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,464 | 64 | 70% | 8 |
| Nurse Aide in Training | 5 | 0 | 5 | 1,266 | 85 | 93% | 7.8 |
| Nurse Practitioner | 4 | 0 | 4 | 1,240 | 78 | 86% | 8.7 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,101 | 70 | 77% | 6.6 |
| Dental Services Staff | 2 | 0 | 2 | 821 | 72 | 79% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 715 | 61 | 67% | 7.9 |
| Dietitian | 1 | 0 | 1 | 571 | 67 | 74% | 8.5 |
| RN Director of Nursing | 5 | 0 | 5 | 500 | 39 | 43% | 9.3 |
| Qualified Social Worker | 0 | 3 | 3 | 487 | 64 | 70% | 7.2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 465 | 61 | 67% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 417 | 61 | 67% | 6.2 |
| Administrator | 2 | 0 | 2 | 264 | 33 | 36% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 200 | 68 | 75% | 2.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 120 | 15 | 16% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 93 | 12 | 13% | 7.7 |
| Medical Director | 0 | 1 | 1 | 39 | 13 | 14% | 3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
98Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
28% better than Missouri averageMissouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.8
19% better than Missouri averageMissouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
31% better than Missouri averageMissouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
14.2%
31% better than Missouri averageMissouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
8% worse than Missouri averageMissouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
51% better than Missouri averageMissouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
3.9%
22% better than Missouri averageMissouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.8%
72% better than Missouri averageMissouri average: 2.7%
Percent of long-stay residents who lose too much weight
5.8%
In line with Missouri averageMissouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
67.3%
424% worse than Missouri averageMissouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
40.7%
85% worse than Missouri averageMissouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.9%
12% worse than Missouri averageMissouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
In line with Missouri averageMissouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.74
80% worse than Missouri averageMissouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
5.90
151% worse than Missouri averageMissouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.2%
19% better than Missouri averageMissouri average: 66.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.3%
24% worse than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
22.2%
66% worse than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
5.0%
549% worse than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.1%
6% better than Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
23.8%
53% worse than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
79% lower than Missouri averageMissouri average: $73K
59% fewer fines than Missouri averageMissouri average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
45% more payment denials than Missouri averageMissouri average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 13, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 3, 2023Last updated: Jan 2026
Historical financial and operational data for Springfield Skilled Care Center based on CMS SNF Cost Reports.
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