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Sunterra Springs Springfield
Nursing Home & Skilled Nursing · Springfield, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Sunterra Springs Springfield facility Sunterra Springs building with facility vehicle parked outside. Common area with seating and decor Cozy common area with seating and fireplace Dining area with tables and chairs in a communal setting. A private resident room with a bed and seating area Spacious interior hallway with light fixtures Modern interior view of a wellness area with equipment. Interior view of a fitness area with equipment. Cozy resident room with a bed and a welcome sign Interior view of a salon area with seating and hair styling stations.

Sunterra Springs Springfield

Nursing Home & Skilled Nursing · Springfield, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4935 S National Ave, Springfield, MO 65810 View map Calculator: See prices in your area
Sunterra Springs Springfield accepts Medicare and private pay.
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Calculator: See prices in your area
Sunterra Springs Springfield accepts Medicare and private pay.

Overview of Sunterra Springs Springfield

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Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever it is that residents need.

The centers of excellence that have garnered them multiple awards are found in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services. 

Facility Direct Line (417) 720-8050
Facility Direct Line (417) 720-8050
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 20.8% Above MO avg. ▲ 20.8% Above MO avg.MO average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.9% Below MO avg. ▼ 27.9% Below MO avg.MO average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 82.8% Above MO avg. ▲ 82.8% Above MO avg.MO average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 88.1% Above MO avg. ▲ 88.1% Above MO avg.MO average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Missouri averages

Rank #99 / 268Nurse hours — State benchmarkedThis home is ranked 99th out of 268 homes we track in Missouri for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 268 Missouri facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 99th out of 268 homes we track in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 55m

5% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 10m
+152% State avg: 28m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
46m
+12% State avg: 41m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 59m
−15% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 20m
+9% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
25m
+1144% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
52m
+158% State avg: 20m per day · National avg: 29m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +1144% above Missouri average

Capacity and availability

Residents per day
37
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
28 days
Bed community size
38-bed community Rank #420 / 450Bed count — State benchmarkedThis home is ranked 420th out of 450 homes we track in Missouri for bed count. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 29 / 100 Rank #394 / 545Walk Score — State benchmarkedThis home is ranked 394th out of 545 homes we track in Missouri for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Missouri facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
97%
Rank #9 / 407Occupancy rate — State benchmarkedThis home is ranked 9th out of 407 homes we track in Missouri for occupancy. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Missouri average: 66.6%
Occupied beds
37 / 38
Average occupied beds in Missouri homes 72 beds

Awards

Customer Experience Award 2019: Cleanliness
Customer Experience Award 2019: Dining Service
Customer Experience Award 2019: Laundry Service
Customer Experience Award 2019: Quality of Food
Customer Experience Award 2019: Safety and Security
Customer Experience Award 2019: Professional Therapy Services
Customer Experience Award 2020: Cleanliness
Customer Experience Award 2020: Dining Service
Customer Experience Award 2020: Laundry Service
Customer Experience Award 2020: Safety and Security
Customer Experience Award 2021: Cleanliness
Customer Experience Award 2021: Dining Service
Customer Experience Award 2021: Laundry Service
Customer Experience Award 2021: Quality of Food
Customer Experience Award 2021: Safety and Security
Customer Experience Award 2022: Safety & Security
Customer Experience Award 2022: Nursing Care
Customer Experience Award 2022: Laundry Service
Customer Experience Award 2022: Quality of Food
Customer Experience Award 2022: Cleanliness

License Details

Facility TypeSkilled Nursing Facility
CountyGreene
CMS Certification Number265871

Ownership & Operating Entity

Sunterra Springs Springfield is legally operated by Sunterra Springfield Oc, LLC, and administered by Richardson Eula.

Corporate EntitySUNTERRA SPRINGFIELD OC, LLC

Amenities & Lifestyle

Laundry

Contact Sunterra Springs Springfield

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 59 deficiencies 15 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average
Overall vs. MO average 2 Worse Metrics worse than Missouri average:
• Total deficiencies (69% above)
• Deficiencies per inspection (34% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5935 This facility has 69% more total deficiencies than a typical Missouri nursing home (59 vs. MO avg 35).↑ 69% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.92.9 This facility has 34% more deficiencies per inspection than a typical Missouri nursing home (3.9 vs. MO avg 2.9).↑ 34% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1512 This facility has had 25% more total inspections than the Missouri average (15 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2019 · 7 years of data
Total health inspections 8

Missouri average 6.6

Last Health inspection on Jun 2025

Total health citations
21 Rank #76 / 274Health citations — State benchmarkedThis home is ranked 76th out of 274 homes we track in Missouri for health citations. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 274 MO facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 36.5

Citations per inspection
2.62 Rank #17 / 274Citations per inspection — State benchmarkedThis home is ranked 17th out of 274 homes we track in Missouri for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 274 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 5.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 21 citations resulted from standard inspections; and 8 of 21 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
1
43% worse than Missouri average

Missouri average: 0.7

Serious health citations
0
100% better than Missouri average

Missouri average: 1

1 critical citation Missouri average: 0.7
0 serious citations Missouri average: 1
20 moderate citations Missouri average: 33.6
0 minor citations Missouri average: 1.2
Citations history (last 7 years)
Quality of Care moderate citation Jun 02, 2025
Corrected
Quality of Care moderate citation Mar 04, 2025
Corrected
Abuse/Neglect moderate citation Aug 05, 2024
Corrected
Quality of Care moderate citation Aug 05, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 127
Employees 68
Contractors 59
Staff to resident ratio 3.34 : 1
97% more staff per resident than Missouri average
Missouri average ratio: 1.69 : 1 Missouri average ratio: 1.69 : 1See full Missouri ranking
Avg staff/day 25
Average shift 7.8 hours
0% compared with Missouri average
Missouri average: 8.1 hours Missouri average shift: 8.1 hoursSee full Missouri ranking
Total staff hours (quarter) 17,905

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 28 total: 10 full-time employees and 18 contractors. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 17 total: 6 full-time employees and 11 contractors. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 32 total: 12 full-time employees and 20 contractors. 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

16.5%

2,946 contractor hours this quarter

Certified Nursing Assistant: 20 Registered Nurse: 18 Licensed Practical Nurse: 11 Medication Aide/Technician: 6 Occupational Therapy Aide: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant1220324,80692100%8.5
Registered Nurse1018282,3489199%9.6
Licensed Practical Nurse611172,34292100%9
Medication Aide/Technician46101,60792100%9.3
Respiratory Therapy Technician4041,3578491%7
Clinical Nurse Specialist5059838188%6.2
Physical Therapy Assistant6069247784%6.7
RN Director of Nursing4045795762%7.6
Speech Language Pathologist7075567278%6.1
Dental Services Staff2025456975%7.8
Nurse Practitioner1014656267%7.5
Physical Therapy Aide4044327379%5.4
Administrator1014255863%7.3
Feeding Assistant0111973841%5.2
Medical Director0111052932%3.6
Occupational Therapy Aide0111001415%7.2
Qualified Social Worker202914246%2.2
Occupational Therapy Assistant011442527%1.8
32 Certified Nursing Assistant
% of Days 100%
28 Registered Nurse
% of Days 99%
17 Licensed Practical Nurse
% of Days 100%
10 Medication Aide/Technician
% of Days 100%
View All Staffing Data in Springfield

Penalties and fines

Includes penalties issued in 2023-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $70K Rank #232 / 276Federal fines — State benchmarkedThis home is ranked 232nd out of 276 homes we track in Missouri for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Missouri average among facilities with fines, and where it ranks among 276 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
In line with Missouri average

Missouri average: $73K

Number of fines 13
433% more fines than Missouri average

Missouri average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
45% more payment denials than Missouri average

Missouri average: 0.7

Fines amount comparison
Fines amount comparison
This facility $70K
Missouri average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

10 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 2, 2025
4 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 10, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 2, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 25, 2023
$5K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Significantly above average Missouri avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 58.3%
12% worse than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
59% better than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 54.4%
14% worse than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.9%
22% worse than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.1%
17% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
23% worse than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 67.3%
25% better than Missouri average

Missouri average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 66.8%
32% better than Missouri average

Missouri average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

48% of new residents, often for short stays.

Typical stay 23 days

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 38
Medicare
38
100% of residents

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$250.6K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.9M Rank #95 / 251Net patient revenue — State benchmarkedThis home is ranked 95th out of 251 homes we track in Missouri. Shows this facility's net patient revenue compared to the Missouri average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$250.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$130.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #135 / 251Payroll costs — State benchmarkedThis home is ranked 135th out of 251 homes we track in Missouri. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Missouri average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.1M 44.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #208 / 251Payroll % of net patient revenue — State benchmarkedThis home is ranked 208th out of 251 homes we track in Missouri. Shows payroll as a percentage of net patient revenue versus the Missouri average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.1M
How we calculate these figures

This home is administered by Richardson Eula.

This home is owned by Jason Peterson

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 265871

Show certification details

What does this home offer?

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Pets allowed icon

Pets Allowed

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (52% of admissions), and a typical Medicare stay runs around 28 days.

Admissions
520 total

Coverage residents most often arrive under.

Medicare 52%
Private pay 48%
Discharges
478 total

Coverage residents most often leave under.

Medicare 85%
Private pay 15%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Sunterra Springs Springfield

Address 6.7 miles from city center Info Estimated distance in miles from Springfield's city center to Sunterra Springs Springfield's address, calculated via Google Maps. — 1.42 miles to nearest hospital (Cox Medical Center South)

Calculate Travel Distance to Sunterra Springs Springfield

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Address

Compare Nursing Homes around Springfield

Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Wilson’s Creek Nursing &Amp; Rehab ★ ★ ★ ★ ★
NH
HOS
MC
SNF
Vernon Springfield
172
Facility 172
MO AVG 96
Rank #32 / 450
74.4%
Facility 74.4%
MO AVG 66.5
Rank #147 / 407
+12%
4.29
Facility 4.29
MO AVG 3.74
Rank #59 / 268
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +46%+15%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
21
Facility 21
MO AVG 36.5
Rank #76 / 274
5.3
Facility 5.3
MO AVG 5.7
Rank #143 / 274
1128-
94
Facility 94
MO AVG 46
Rank #5 / 545
Michael Huffman
$8.5MFiscal year ending 12/2023
Facility $8.5MFiscal year ending 12/2023
MO AVG $7.4M
Rank #68 / 251
$4.3MFiscal year ending 12/2023
Facility $4.3MFiscal year ending 12/2023
MO AVG $3.9M
Rank #70 / 251
50.8%Fiscal year ending 12/2023
Facility 50.8%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #151 / 251
265161
The Manor at Elfindale ★ ★ ★ ★ ☆
NH
HOS
MC
SNF
Springfield (Fassnight)
100
Facility 100
MO AVG 96
Rank #175 / 450
93.0%
Facility 93.0%
MO AVG 66.5
Rank #22 / 407
+40%
4.92
Facility 4.92
MO AVG 3.74
Rank #26 / 268
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -1%+32%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
3
Facility 3
MO AVG 36.5
Rank #1 / 274
3.0
Facility 3.0
MO AVG 5.7
Rank #23 / 274
-93A+
51
Facility 51
MO AVG 46
Rank #240 / 545
Vetter Senior Living
$11.3MFiscal year ending 06/2024
Facility $11.3MFiscal year ending 06/2024
MO AVG $7.4M
Rank #39 / 251
$7.7MFiscal year ending 06/2024
Facility $7.7MFiscal year ending 06/2024
MO AVG $3.9M
Rank #12 / 251
67.7%Fiscal year ending 06/2024
Facility 67.7%Fiscal year ending 06/2024
MO AVG 54.9%
Rank #33 / 251
265804
The Maples Health & Rehabilitation ★ ★ ★ ★ ☆
NH
MC
RC
SNF
Springfield
120
Facility 120
MO AVG 96
Rank #87 / 450
74.2%
Facility 74.2%
MO AVG 66.5
Rank #151 / 407
+12%
3.74
Facility 3.74
MO AVG 3.74
Rank #129 / 268
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -4%0%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
23
Facility 23
MO AVG 36.5
Rank #92 / 274
3.3
Facility 3.3
MO AVG 5.7
Rank #32 / 274
189-
55
Facility 55
MO AVG 46
Rank #188 / 545
Marcelo Mantala
$10.3MFiscal year ending 12/2023
Facility $10.3MFiscal year ending 12/2023
MO AVG $7.4M
Rank #48 / 251
$4.6MFiscal year ending 12/2023
Facility $4.6MFiscal year ending 12/2023
MO AVG $3.9M
Rank #63 / 251
44.3%Fiscal year ending 12/2023
Facility 44.3%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #209 / 251
265559
Birch Pointe Health and Rehabilitation ★ ★ ★ ☆ ☆
NH
MC
RC
SNF
Springfield
120
Facility 120
MO AVG 96
Rank #87 / 450
91.7%
Facility 91.7%
MO AVG 66.5
Rank #27 / 407
+38%
3.63
Facility 3.63
MO AVG 3.74
Rank #140 / 268
 ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ +20%-3%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 276
32
Facility 32
MO AVG 36.5
Rank #149 / 274
4.0
Facility 4.0
MO AVG 5.7
Rank #71 / 274
1110A+
46
Facility 46
MO AVG 46
Rank #282 / 545
Clinton Lowe
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
MO AVG $7.4M
Rank #49 / 251
$5.2MFiscal year ending 12/2023
Facility $5.2MFiscal year ending 12/2023
MO AVG $3.9M
Rank #48 / 251
51.2%Fiscal year ending 12/2023
Facility 51.2%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #146 / 251
265865
Sunterra Springs Springfield ★ ★ ★ ☆ ☆
NH
SNF
Springfield
38
Facility 38
MO AVG 96
Rank #420 / 450
97.4%
Facility 97.4%
MO AVG 66.5
Rank #9 / 407
+46%
3.92
Facility 3.92
MO AVG 3.74
Rank #99 / 268
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +186%+5%
$70.2k
Facility $70.2k
MO AVG $76.9k
Rank #232 / 276
21
Facility 21
MO AVG 36.5
Rank #76 / 274
2.6
Facility 2.6
MO AVG 5.7
Rank #17 / 274
137-
29
Facility 29
MO AVG 46
Rank #394 / 545
Jason Peterson
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
MO AVG $7.4M
Rank #95 / 251
$3.1MFiscal year ending 12/2023
Facility $3.1MFiscal year ending 12/2023
MO AVG $3.9M
Rank #135 / 251
44.4%Fiscal year ending 12/2023
Facility 44.4%Fiscal year ending 12/2023
MO AVG 54.9%
Rank #208 / 251
265871
Nursing Home Explorer

Financial Assistance for
Nursing Home in Missouri

Sunterra Springs Springfield is located in Springfield, Missouri.
Here are the financial assistance programs available to residents in Missouri.

Get Financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled
General Missouri resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MO

Rural access prioritized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+
General Missouri resident, in approved facility.
Income Limits ~$1,215/month individual
Asset Limits $2,000 individual
MO

Supplements SSI; facility-based only.

Benefits
Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+
General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Caregiver must be family; small program size.

Benefits
Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled
General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Less intensive than waivers; statewide access.

Benefits
Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled
General Missouri resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MO

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —
General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual
Asset Limits Not assessed; need-based.
MO

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits
Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Missouri resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MO

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Sunterra Springs Springfield

Who is the owner of Sunterra Springs Springfield?

Sunterra Springs Springfield is legally operated by Sunterra Springfield Oc, LLC, and administered by Richardson Eula.

Is Sunterra Springs Springfield in a walkable area?

Sunterra Springs Springfield has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Sunterra Springs Springfield?

Sunterra Springs Springfield's occupancy is 97%.

Are pets allowed at Sunterra Springs Springfield?

Yes, Sunterra Springs Springfield allows residents to bring their pets.

Does Sunterra Springs Springfield operate as a for-profit or non-profit?

Sunterra Springs Springfield is registered as a for-profit in MO.

Who is the administrator of Sunterra Springs Springfield?

Richardson Eula is the administrator of Sunterra Springs Springfield.

How many beds does Sunterra Springs Springfield have?

Sunterra Springs Springfield has 38 beds.

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