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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever it is that residents need.
The centers of excellence that have garnered them multiple awards are found in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 144th out of 251 homes in Missouri.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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1h 20m per day | ▲ 186% State avg: 28m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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53m per day | ▲ 29% State avg: 41m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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1h 48m per day | ▼ 23% State avg: 2h 20m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 24m per day | ▲ 11% State avg: 3h 3m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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19m per day | ▲ 851% State avg: 2m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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1h 1m per day | ▲ 205% State avg: 20m per day · National avg: 29m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
52% of new residents, usually for short-term rehab.
48% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #134 / 258Payroll — state benchmarkedThis home is ranked 134th out of 258 homes in Missouri.Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Missouri average: 66.6%
Sunterra Springs Springfield is legally operated by Sunterra Springfield Oc, Llc, and administrated by Richardson Eula.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicare services.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Missouri average: 35 deficiencies
The most recent inspection on June 2, 2025, identified a deficiency related to the facility’s failure to provide timely and appropriate pain management for a resident after knee replacement surgery. Earlier inspections showed a pattern of deficiencies primarily involving medication administration, wound and pressure ulcer care, and timely reporting of incidents. Complaint investigations substantiated issues such as medication misappropriation by staff, delayed insulin administration leading to hospitalization, and inadequate wound care documentation. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with clinical care processes, with no clear improvement trend over time.
Missouri average 6.6
Last Health inspection on Jun 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 21 citations resulted from standard inspections; and 8 of 21 resulted from complaint investigations.
43% worse than Missouri average
Missouri average: 0.7
0
100% better than Missouri average
Missouri average: 1
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 02, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 04, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 05, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
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| Springfield Rehabilitation & Health Care Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Springfield (Mark Twain) | 146 | 78.1% | +17% | 3.68 | +65% | -2% | 0 | 34 | 3.8 | 0 | 117 | - | 29 | Lacey, Troy | $13.7M | $5.1M | 36.9% | 265157 | ||||
| Sunterra Springs Springfield |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Springfield | 38 | 95.9% | +44% | 3.64 | +93% | -2% | 13 | 21 | 2.6 | 1 | 37 | - | 29 | Peterson, Jason | $7.0M | $2.6M | 37.7% | 265871 | ||||
| Birch Pointe Health and Rehabilitation |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Springfield | 120 | 84.0% | +26% | 3.51 | -20% | -6% | 0 | 32 | 4.0 | 1 | 105 | A+ | 46 | Lowe, Clinton | $12.9M | $4.4M | 34.3% | 265865 | ||||
| Spring Valley Health and Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Springfield (Meador Park) | 194 | 65.2% | -2% | 2.07 | -31% | -45% | 1 | 84 | 6.5 | 3 | 152 | - | 65 | Anderson, Holly | $18.3M | $5.3M | 28.9% | 265188 | ||||
| Springfield Skilled Care Center |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Springfield (Westside Community Betterment) | 120 | 83.4% | +25% | 2.56 | +15% | -31% | 1 | 91 | 5.7 | 3 | 98 | A+ | 28 | Or Acquisition Llc | $13.5M | $4.6M | 34.1% | 265477 |
6.7 miles from city center
Estimated distance in miles from Springfield's city center to Sunterra Springs Springfield's address, calculated via Google Maps.
— 1.42 miles to nearest hospital (Cox Medical Center South)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
114% better than Missouri average
Missouri average ratio: 1.71:1
5% worse than Missouri average
Missouri average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This role is partially covered by contractors.
Total hours from contractors
3,629 contractor hours this quarter
| Certified Nursing Assistant | 16 | 32 | 48 | 4,596 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 8 | 16 | 24 | 3,138 | 91 | 100% | 8.7 |
| Registered Nurse | 11 | 10 | 21 | 2,146 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,280 | 86 | 95% | 6 |
| Medication Aide/Technician | 4 | 1 | 5 | 1,128 | 85 | 93% | 11.5 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,012 | 75 | 82% | 6.4 |
| Physical Therapy Assistant | 6 | 0 | 6 | 960 | 71 | 78% | 7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 920 | 70 | 77% | 7.4 |
| RN Director of Nursing | 4 | 0 | 4 | 764 | 73 | 80% | 6.3 |
| Physical Therapy Aide | 6 | 0 | 6 | 579 | 73 | 80% | 4.8 |
| Dental Services Staff | 2 | 0 | 2 | 539 | 68 | 75% | 7.7 |
| Administrator | 1 | 0 | 1 | 439 | 59 | 65% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 330 | 44 | 48% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 227 | 64 | 70% | 3.5 |
| Feeding Assistant | 0 | 1 | 1 | 133 | 27 | 30% | 4.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 50 | 19 | 21% | 2.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 22 | 2 | 2% | 10.8 |
| Medical Director | 0 | 1 | 1 | 19 | 4 | 4% | 4.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
38
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
12% worse than Missouri average
Missouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
59% better than Missouri average
Missouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.4%
14% worse than Missouri average
Missouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.9%
22% worse than Missouri average
Missouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
17% better than Missouri average
Missouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
23% worse than Missouri average
Missouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
67.3%
25% better than Missouri average
Missouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
66.8%
32% better than Missouri average
Missouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
In line with Missouri average
Missouri average: $73K
433% more fines than Missouri average
Missouri average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
45% more payment denials than Missouri average
Missouri average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 2, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 2, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 25, 2023
Last updated: Jan 2026
Historical financial and operational data for Sunterra Springs Springfield based on CMS SNF Cost Reports.
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