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Nursing Home

The Bishop Spencer Place, Inc

Nursing Home

The Bishop Spencer Place, Inc

4301 MADISON AVE, KANSAS CITY, MO 64111-3491 View map
Overview of The Bishop Spencer Place, INC
Bishop Spencer Place is a distinguished retirement community located near the Country Club Plaza in Kansas City. It offers a variety of services including independent living, assisted living, skilled nursing, rehabilitation, respite care, and memory care. Residents enjoy a vibrant lifestyle with numerous amenities and dining options.
(816) 931-4277

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Missouri average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Missouri average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Missouri average: 2.2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Missouri average: 2.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 28m per day

This home provides 44% more nursing time per resident than the Missouri average.

Missouri average: 3h 49m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 51m per day 28m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 37m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 31m per day 3h 3m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 28m per day 20m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 57

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 84.2%
Residents per day (avg) 44
Occupancy rate
84.2%
Residents per day (avg)
44

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit community
Home revenue
$15.4M
Operating deficit
-$4.9M
Voluntary non-profit community
Home revenue
$15,433,764.00
Operating deficit
$-4,892,836.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
40.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.1M
Total costs $20.3M
Bed community size
57-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

Occupancy

Occupancy rate
84%
In line with Missouri average
Occupied beds
48 / 57
Average residents 72 per day

License details

Facility type
Snf
County: JACKSON

Additional licensing details

CMS Certification Number: 265768
Certification type: Medicare/Medicaid

Ownership & operating entity

The Bishop Spencer Place, Inc is administrated by RANDY SPARKS.

Owner name: THE BISHOP SPENCER PLACE, INC

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Steven Seggerman

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing

Amenities & Lifestyle

Utilities
Security
Outstanding dining program
Transportation
Housekeeping
Concierge

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Skilled Nursing & Rehab, Respite Care, Memory Care

Dining & Nutrition

Food Description
Dining at Bishop Spencer Place includes an impressive selection of appetizers, entrées, desserts, and beverages, created by a talented chef. Residents receive $500 a month toward prepared meals and snacks, with options for elegant meals, casual fare, carryout, and delivery.
Meals Included
Yes
Contact The Bishop Spencer Place, Inc

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

6 visits/inspections

3 visits/inspections triggered by complaints

3 routine inspections

Results

6 with issues

0 without issues

Latest inspection

Date:July 29, 2024
Type:Complaint Investigation

23 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 7

Missouri average 6.6


Last Health inspection on Jul 2024

Total health citations 24

Missouri average 36.5

Citations per inspection
3.43

Missouri average 5.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 24 citations resulted from standard inspections; and 6 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
43% worse than Missouri average

Missouri average: 0.7


Serious Health citations More info 0
100% better than Missouri average

Missouri average: 1

1 critical citation More info Missouri average: 0.7

0 serious citations More info Missouri average: 1

23 moderate citations More info Missouri average: 33.6

0 minor citations More info Missouri average: 1.2
Citations history (last 3 years)
Pharmacy critical citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jul 29, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 29, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 06, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 06, 2024
Corrected

Compare Nursing Homes around Kansas City The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data · Updated Apr 2026

The Bishop Spencer Place, Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KANSAS CITY
57
87.5%
+31%
5.47
+17%
+46%
1
24
1
44
Saint Lukes Health System Inc
$15,1M
$6,2M
41%
265768
McCrite Plaza at Briarcliff Skilled Facility
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KANSAS CITY
56
76.7%
+15%
5.73
-9%
+53%
1
34
1
44
Mccrite, Cassidy
$8,2M
$3,3M
40.9%
265869
Ignite Medical Resort Kansas City LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KANSAS CITY
90
90.0%
+35%
2.95
+58%
-21%
1
35
1
80
Hageman Investments Llc
$18,5M
$4,5M
24.3%
265872
Rehab of Kansas City South
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KANSAS CITY
100
83.0%
+25%
2.79
-89%
-25%
0
46
0
92
Mercier, David
$9,5M
$3,9M
41.3%
265758
New Mark Rehab and Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

KANSAS CITY
199
56.5%
-15%
3.13
-32%
-16%
1
42
4
158
-
$10,5M
$4,8M
45.8%
265308

Places of interest near The Bishop Spencer Place, Inc

Address 134.4 miles from city center

Address 4301 MADISON AVE, KANSAS CITY, MO 64111-3491

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 87
Employees 71
Contractors 16
Staff to resident ratio 1.64:1
0% compared with Missouri average

Missouri average ratio: 1.71:1

Avg staff/day 34
Average shift 7.9 hours
0% compared with Missouri average

Missouri average: 8.1 hours

Total staff hours (quarter) 24,513
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

12%

2,931 contractor hours this quarter

Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Speech Language Pathologist: 2 Qualified Social Worker: 2 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant300309,07391100%8.5
Licensed Practical Nurse190195,92191100%10.2
Registered Nurse8082,29991100%9
Clinical Nurse Specialist2028906167%8.9
Mental Health Service Worker2028646470%8
Physical Therapy Aide0338537886%6.2
Other Dietary Services Staff4047378897%5
RN Director of Nursing2026375864%7.6
Speech Language Pathologist02263191100%5.2
Respiratory Therapy Technician0446077380%5.9
Nurse Practitioner1015126470%8
Administrator1015046369%8
Qualified Social Worker0224327582%5.8
Physical Therapy Assistant0443848088%4
Medication Aide/Technician1011112123%5.3
Medical Director101331314%2.5
Occupational Therapy Assistant011243741%0.7
30 Certified Nursing Assistant
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
2 Clinical Nurse Specialist
% of Days 67%
2 Mental Health Service Worker
% of Days 70%
3 Physical Therapy Aide
% of Days 86%
4 Other Dietary Services Staff
% of Days 97%
2 RN Director of Nursing
% of Days 64%
2 Speech Language Pathologist
% of Days 100%
4 Respiratory Therapy Technician
% of Days 80%
1 Nurse Practitioner
% of Days 70%
1 Administrator
% of Days 69%
2 Qualified Social Worker
% of Days 82%
4 Physical Therapy Assistant
% of Days 88%
1 Medication Aide/Technician
% of Days 23%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 41%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
53 residents
Residents by payment source
Medicare
27 residents (50.9%)
Medicaid
8 residents (15.1%)
Private pay or other
18 residents (34%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.4
23% better than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.0
23% better than Missouri average

Missouri average: 19.5

Long-stay resident measures
Above average Missouri avg: 3.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.0%
39% better than Missouri average

Missouri average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.0%
In line with Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.8%
114% worse than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.8%
150% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.0%
97% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.4%
58% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.8%
10% better than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
15% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.2%
6% worse than Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.72
65% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.91
61% better than Missouri average

Missouri average: 2.35

Short-stay resident measures
Above average Missouri avg: 2.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 82.4%
24% better than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
19% better than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 67.6%
6% better than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.8%
10% better than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.0%
40% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.7%
10% better than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 48.3%
10% worse than Missouri average

Missouri average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.8%
12% better than Missouri average

Missouri average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
89% lower than Missouri average

Missouri average: $73K

Number of fines 1
59% fewer fines than Missouri average

Missouri average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Missouri average

Missouri average: 0.7

Fines amount comparison
Fines amount comparison
This facility $8K
Missouri average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 29, 2024
$8K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Missouri Seniors

Get financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

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