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4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Experience an all-encompassing care at Brookdale Carriage Club Providence, an exceptional senior living community in Charlotte, NC, offering comprehensive levels of care and healthcare services. These include independent living, assisted living, and memory care, ensuring that residents receive the support they need while enjoying a fulfilling lifestyle. Here, residents can enjoy gatherings in the elegant, light-filled lobby or savor nutritious meals in the stately dining room. The community features a lakeside porch, a year-round pool, and various activities for relaxation and recreation. At Brookdale Carriage Club Providence, residents have access to a range of supportive services tailored to their needs.
The community offers short-term respite stays, ideal for those needing a temporary break or recovery after surgery. Skilled nursing care is available around the clock, along with physical, occupational, and speech therapy for recovery. For those requiring long-term skilled care, Brookdale provides a comfortable setting with professional nursing services. Additionally, transitional care helps residents transition from hospital to home, and hospice care is available through a network of preferred providers, ensuring consistent, high-quality support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 3rd out of 90 homes in North Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 3h 45m per day | ▲ 544% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 51m per day | ▲ 113% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 4h 44m per day | ▲ 104% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 8h 17m per day | ▲ 149% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 31m per day | ▲ 523% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 2h 14m per day | ▲ 481% State avg: 23m per day · National avg: 29m per day |
Lower than the North Carolina average: 76.4%Key information about the people who lead and staff this community.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 47 | 46 | This facility has 2% more total deficiencies than a typical North Carolina nursing home (47 vs. NC avg 46).↑ 2% worse |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 5.2 | 5.1 | This facility has 2% more deficiencies per year than a typical North Carolina nursing home (5.2 vs. NC avg 5.1).↑ 2% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.1 | 2.2 | This facility has 41% more deficiencies per inspection than a typical North Carolina nursing home (3.1 vs. NC avg 2.2).↑ 41% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 21 | This facility has 29% fewer total inspections than a typical North Carolina nursing home (15 vs. NC avg 21).↓ 29% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 12 | 19 | This facility has 37% fewer inspections with deficiencies than a typical North Carolina nursing home (12 vs. NC avg 19).↓ 37% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 80% | 90% | This facility has 10 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (80% vs. NC avg 90%).↓ 10% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
North Carolina average 4
Last Health inspection on Apr 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 11 citations resulted from standard inspections; and 1 of 11 came from combined inspections (standard and complaint).
100% better than North Carolina averageNorth Carolina average: 1.3
100% better than North Carolina averageNorth Carolina average: 0.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
378% more staff per resident than North Carolina average
19% worse than North Carolina average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
14 total: 8 full-time employees and 6 contractors.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursAssists with medical care and medications.
17 total: 2 full-time employees and 15 contractors.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursHelps with daily care and mobility.
33 total: 11 full-time employees and 22 contractors.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,310 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 11 | 22 | 33 | 3,022 | 92 | 100% | 6.8 |
| Registered Nurse | 8 | 6 | 14 | 1,485 | 86 | 93% | 7.6 |
| Licensed Practical Nurse | 2 | 15 | 17 | 1,182 | 87 | 95% | 7.2 |
| Dietitian | 3 | 0 | 3 | 671 | 92 | 100% | 6.7 |
| Administrator | 2 | 0 | 2 | 521 | 57 | 62% | 5.7 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 473 | 61 | 66% | 7.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 421 | 66 | 72% | 5.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 331 | 56 | 61% | 5.7 |
| Physical Therapy Assistant | 0 | 1 | 1 | 309 | 64 | 70% | 4.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 283 | 55 | 60% | 3.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 185 | 39 | 42% | 4.7 |
| Qualified Social Worker | 0 | 1 | 1 | 100 | 32 | 35% | 3.1 |
| Medical Director | 0 | 1 | 1 | 10 | 14 | 15% | 0.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 12 | 13% | 0.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
5% better than North Carolina averageNorth Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
42% better than North Carolina averageNorth Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.0%
6% better than North Carolina averageNorth Carolina average: 78.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
6.5%
72% better than North Carolina averageNorth Carolina average: 22.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.3%
75% better than North Carolina averageNorth Carolina average: 13.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
87.9%
64% better than North Carolina averageNorth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
67.0%
33% better than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
30% of new residents, usually for short-term rehab.
70% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
10Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Brookdale Carriage Club Providence from 2011–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #38 / 97Payroll — State benchmarkedThis home is ranked 38th out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Room Sizes: 320 - 425 / 527 / 690 / 807 / 1,025 / 1,140 - 1,372 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (70% of admissions), and a typical private pay stay runs around 6 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
8.0 miles from city center
Estimated distance in miles from Charlotte's city center to Brookdale Carriage Club Providence's address, calculated via Google Maps.
— 4.23 miles to nearest hospital (Novant Health Matthews Medical Center)
Add your location
Brookdale Carriage Club Providence is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#168 / 390 |
71.5%
Facility
71.5%
NC AVG
76.4%
Rank
#140 / 264 | -6% | 8.12
Facility
8.12
NC AVG
3.98
Rank
#3 / 90 | +78% | +104% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 97 | 11
Facility
11
NC AVG
20.9
Rank
#35 / 95 | 3.7
Facility
3.7
NC AVG
5.0
Rank
#38 / 95 | - | 7 | A+ |
12
Facility
12
NC AVG
33
Rank
#440 / 572 | Bkd Fm Holding Company LLC | $7.1M
Facility
$7.1M
NC AVG
$13.2M
Rank
#92 / 97 | $8.1M
Facility
$8.1M
NC AVG
$4.9M
Rank
#38 / 97 | 114.8%
Facility
114.8%
NC AVG
39.8%
Rank
#1 / 97 | 345482 | ||||
| White Oak Manor Charlotte |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NC Nursing Care | Charlotte (Cotswold) | 180
Facility
180
NC AVG
72
Rank
#4 / 390 |
75.9%
Facility
75.9%
NC AVG
76.4%
Rank
#123 / 264 | -1% | 3.91
Facility
3.91
NC AVG
3.98
Rank
#47 / 90 | -29% | -2% | $85.7k
Facility
$85.7k
NC AVG
$74.6k
Rank
#1 / 97 | 17
Facility
17
NC AVG
20.9
Rank
#57 / 95 | 4.3
Facility
4.3
NC AVG
5.0
Rank
#47 / 95 | 1 | 147 | A+ |
24
Facility
24
NC AVG
33
Rank
#349 / 572 | Hayden Keziah | $15.9M
Facility
$15.9M
NC AVG
$13.2M
Rank
#45 / 97 | $9.3M
Facility
$9.3M
NC AVG
$4.9M
Rank
#30 / 97 | 58.5%
Facility
58.5%
NC AVG
39.8%
Rank
#12 / 97 | 345238 | ||||
| University Place Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (University City North) | 207
Facility
207
NC AVG
72
Rank
#3 / 390 |
68.1%
Facility
68.1%
NC AVG
76.4%
Rank
#151 / 264 | -11% | 4.12
Facility
4.12
NC AVG
3.98
Rank
#36 / 90 | -37% | +4% | $276.4k
Facility
$276.4k
NC AVG
$74.6k
Rank
#94 / 97 | 35
Facility
35
NC AVG
20.9
Rank
#82 / 95 | 5.0
Facility
5.0
NC AVG
5.0
Rank
#61 / 95 | 2 | 158 | A+ |
29
Facility
29
NC AVG
33
Rank
#321 / 572 | - | $17.4M
Facility
$17.4M
NC AVG
$13.2M
Rank
#37 / 97 | $9.3M
Facility
$9.3M
NC AVG
$4.9M
Rank
#31 / 97 | 53.2%
Facility
53.2%
NC AVG
39.8%
Rank
#21 / 97 | 345142 | ||||
| The Cypress of Charlotte |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Beverly Woods) | 65
Facility
65
NC AVG
72
Rank
#210 / 390 |
78.2%
Facility
78.2%
NC AVG
76.4%
Rank
#116 / 264 | +2% | - | +26% | - | $58.0k
Facility
$58.0k
NC AVG
$74.6k
Rank
#55 / 97 | 14
Facility
14
NC AVG
20.9
Rank
#45 / 95 | 4.7
Facility
4.7
NC AVG
5.0
Rank
#53 / 95 | 2 | 58 | - |
15
Facility
15
NC AVG
33
Rank
#414 / 572 | The Cypress Of Charlotte LLC | $35.4M
Facility
$35.4M
NC AVG
$13.2M
Rank
#13 / 97 | $14.1M
Facility
$14.1M
NC AVG
$4.9M
Rank
#19 / 97 | 39.8%
Facility
39.8%
NC AVG
39.8%
Rank
#74 / 97 | 345495 | ||||
| Myers Park Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Myers Park) | 133
Facility
133
NC AVG
72
Rank
#22 / 390 |
66.9%
Facility
66.9%
NC AVG
76.4%
Rank
#158 / 264 | -12% | 11.47
Facility
11.47
NC AVG
3.98
Rank
#1 / 90 | -67% | +188% | $432.6k
Facility
$432.6k
NC AVG
$74.6k
Rank
#97 / 97 | 55
Facility
55
NC AVG
20.9
Rank
#95 / 95 | 5.0
Facility
5.0
NC AVG
5.0
Rank
#61 / 95 | 14 | 89 | A+ |
83
Facility
83
NC AVG
33
Rank
#2 / 572 | Mc M53 Spe Opco Holdco | $10.5M
Facility
$10.5M
NC AVG
$13.2M
Rank
#77 / 97 | $5.1M
Facility
$5.1M
NC AVG
$4.9M
Rank
#76 / 97 | 48.9%
Facility
48.9%
NC AVG
39.8%
Rank
#31 / 97 | 345008 |
Brookdale Carriage Club Providence is in the Olde Providence North neighborhood of Charlotte.
Brookdale Carriage Club Providence has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, Brookdale Carriage Club Providence's license number is HAL-060-016.
Brookdale Carriage Club Providence's occupancy is 72%.
Yes — see the floorplan options available at Brookdale Carriage Club Providence on this page.
Brookdale Carriage Club Providence has 77 beds.
Yes — there are 38 photos of Brookdale Carriage Club Providence in the photo gallery on this page.
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