North Carolina average 4
Last Health inspection on Apr 2025
Experience an all-encompassing care at Brookdale Carriage Club Providence, an exceptional senior living community in Charlotte, NC, offering comprehensive levels of care and healthcare services. These include independent living, assisted living, and memory care, ensuring that residents receive the support they need while enjoying a fulfilling lifestyle. Here, residents can enjoy gatherings in the elegant, light-filled lobby or savor nutritious meals in the stately dining room. The community features a lakeside porch, a year-round pool, and various activities for relaxation and recreation. At Brookdale Carriage Club Providence, residents have access to a range of supportive services tailored to their needs.
The community offers short-term respite stays, ideal for those needing a temporary break or recovery after surgery. Skilled nursing care is available around the clock, along with physical, occupational, and speech therapy for recovery. For those requiring long-term skilled care, Brookdale provides a comfortable setting with professional nursing services. Additionally, transitional care helps residents transition from hospital to home, and hospice care is available through a network of preferred providers, ensuring consistent, high-quality support.
Key information about the people who lead and staff this community.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 47 | 46 | This facility has 2% more total deficiencies than a typical North Carolina nursing home (47 vs. NC avg 46).↑ 2% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 15 | 21 | This facility has had 29% fewer total inspections than the North Carolina average (15 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer |
|
Inspections with deficiencies
| 12 | 19 | This facility has 37% fewer inspections with deficiencies than a typical North Carolina nursing home (12 vs. NC avg 19).↓ 37% better |
|
Inspection deficiency rate
| 80% | 90% | This facility has 10 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (80% vs. NC avg 90%).↓ 10% better |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
North Carolina average 4
Last Health inspection on Apr 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 11 citations resulted from standard inspections; and 1 of 11 came from combined inspections (standard and complaint).
North Carolina average: 1.3
North Carolina average: 0.9
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,310 contractor hours this quarter
| Certified Nursing Assistant | 11 | 22 | 33 | 3,022 | 92 | 100% | 6.8 |
| Registered Nurse | 8 | 6 | 14 | 1,485 | 86 | 93% | 7.6 |
| Licensed Practical Nurse | 2 | 15 | 17 | 1,182 | 87 | 95% | 7.2 |
| Dietitian | 3 | 0 | 3 | 671 | 92 | 100% | 6.7 |
| Administrator | 2 | 0 | 2 | 521 | 57 | 62% | 5.7 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 473 | 61 | 66% | 7.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 421 | 66 | 72% | 5.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 331 | 56 | 61% | 5.7 |
| Physical Therapy Assistant | 0 | 1 | 1 | 309 | 64 | 70% | 4.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 283 | 55 | 60% | 3.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 185 | 39 | 42% | 4.7 |
| Qualified Social Worker | 0 | 1 | 1 | 100 | 32 | 35% | 3.1 |
| Medical Director | 0 | 1 | 1 | 10 | 14 | 15% | 0.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 12 | 13% | 0.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
30% of new residents, usually for short-term rehab.
70% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Brookdale Carriage Club Providence from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Room Sizes: 320 - 425 / 527 / 690 / 807 / 1,025 / 1,140 - 1,372 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (70% of admissions), and a typical private pay stay runs around 6 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
8.0 miles from city center
Estimated distance in miles from Charlotte's city center to Brookdale Carriage Club Providence's address, calculated via Google Maps.
— 4.23 miles to nearest hospital (Novant Health Matthews Medical Center)
Add your location
Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level D or higher — meaning actual harm occurred or residents were placed in immediate jeopardy. Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Carriage Club Providence | NH AL IL MC SNF | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
72
Rank
#165 / 387 | - | - | 8.12
Facility
8.12
NC AVG
3.98
Rank
#4 / 81 | +78% | +104% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 11
Facility
11
NC AVG
20.9
Rank
#36 / 85 | 3.7
Facility
3.7
NC AVG
5.0
Rank
#41 / 85 | - | 7 | A+ |
12
Facility
12
NC AVG
36
Rank
#440 / 536 | Bkd Fm Holding Company LLC | $19.6MFiscal year ending 12/2023
Facility
$19.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#17 / 84 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#28 / 84 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#58 / 84 | 345482 | ||||
| The Sharon at SouthPark | NH AL IL MC SNF | Charlotte (Beverly Woods) | 19
Facility
19
NC AVG
72
Rank
#333 / 387 |
25.3%
Facility
25.3%
NC AVG
68
Rank
#220 / 240 | -63% | - | - | - | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 10
Facility
10
NC AVG
20.9
Rank
#35 / 85 | 5.0
Facility
5.0
NC AVG
5.0
Rank
#58 / 85 | - | 5 | - |
49
Facility
49
NC AVG
36
Rank
#162 / 536 | Katherine Richards | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#64 / 84 | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#18 / 84 | 127%Fiscal year ending 12/2023
Facility
127%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#9 / 84 | 345564 | ||||
| Briar Creek Health Center at The Barclay at SouthPark | NH AL IL MC RC SNF | S Charlotte (Beverly Woods) | 6
Facility
6
NC AVG
72
Rank
#335 / 387 |
66.7%
Facility
66.7%
NC AVG
68
Rank
#142 / 240 | -2% | - | -26% | - | $8.6k
Facility
$8.6k
NC AVG
$74.6k
Rank
#49 / 89 | 8
Facility
8
NC AVG
20.9
Rank
#31 / 85 | 2.7
Facility
2.7
NC AVG
5.0
Rank
#29 / 85 | 2 | 4 | - |
30
Facility
30
NC AVG
36
Rank
#309 / 536 | Charlotte Sp Senior Housing Jv Opco, LLC | $19.6MFiscal year ending 09/2023
Facility
$19.6MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#16 / 84 | $9.5MFiscal year ending 09/2023
Facility
$9.5MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#24 / 84 | 48.5%Fiscal year ending 09/2023
Facility
48.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#39 / 84 | 345578 | ||||
| Peak Resources Charlotte | NH AL HOS IL MC RC SNF | Charlotte (Country Club Heights) | 142
Facility
142
NC AVG
72
Rank
#14 / 387 |
84.1%
Facility
84.1%
NC AVG
68
Rank
#80 / 240 | +24% | 3.17
Facility
3.17
NC AVG
3.98
Rank
#75 / 81 | -62% | -20% | $14.1k
Facility
$14.1k
NC AVG
$74.6k
Rank
#52 / 89 | 23
Facility
23
NC AVG
20.9
Rank
#62 / 85 | 3.8
Facility
3.8
NC AVG
5.0
Rank
#44 / 85 | 5 | 119 | - |
64
Facility
64
NC AVG
36
Rank
#46 / 536 | Peak Resources Inc | $13.1MFiscal year ending 09/2023
Facility
$13.1MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#36 / 84 | $4.8MFiscal year ending 09/2023
Facility
$4.8MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#65 / 84 | 36.5%Fiscal year ending 09/2023
Facility
36.5%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#74 / 84 | 345013 | ||||
| Accordius Health at Charlotte | NH AL | Charlotte (Yorkmount) | 116
Facility
116
NC AVG
72
Rank
#51 / 387 |
81.0%
Facility
81.0%
NC AVG
68
Rank
#97 / 240 | +19% | 3.42
Facility
3.42
NC AVG
3.98
Rank
#67 / 81 | +30% | -14% | $7.7k
Facility
$7.7k
NC AVG
$74.6k
Rank
#47 / 89 | 13
Facility
13
NC AVG
20.9
Rank
#46 / 85 | 4.3
Facility
4.3
NC AVG
5.0
Rank
#48 / 85 | - | 94 | A+ |
13
Facility
13
NC AVG
36
Rank
#432 / 536 | Fred Collins | $11.6MFiscal year ending 12/2023
Facility
$11.6MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#54 / 84 | $4.7MFiscal year ending 12/2023
Facility
$4.7MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#67 / 84 | 40.7%Fiscal year ending 12/2023
Facility
40.7%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#63 / 84 | 345243 |
Brookdale Carriage Club Providence is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Brookdale Carriage Club Providence is in the Olde Providence North neighborhood of Charlotte.
Brookdale Carriage Club Providence has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, Brookdale Carriage Club Providence's license number is HAL-060-016.
Brookdale Carriage Club Providence's occupancy is 71.5%.
Brookdale Carriage Club Providence has been operating for approximately 48 years, based on available licensing and registration records.
Yes — see the floorplan options available at Brookdale Carriage Club Providence on this page.
Yes, Brookdale Carriage Club Providence allows residents to bring their pets.
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