4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located on Ridge Road in Parma, Ohio, Pleasant Lake Villa is a skilled nursing home serving the Cleveland area. The 66-bed community has full occupancy. It specializes in short-term rehabilitation and post-acute recovery.
Residents stay an average of 92 days, because the home is focused on helping people recover after they have been hospitalized or had surgery. It also serves people who need longer-term care. Medicare, Medicaid, and private pay are accepted, providing families with multiple options for covering the costs of care.
Nurse staffing averages 3 hours and 12 minutes per resident each day. This includes 30 minutes of registered nurse care, 2 hours and 6 minutes of nurse aide support, and 30 minutes of licensed practical or vocational nurse care. The staffing structure supports round-the-clock care and regular clinical oversight.
Rehabilitation is the facility’s primary clinical focus. Physical, occupational, and speech therapy are available up to seven days a week. On-site cardiology and pulmonary specialists support residents with more complex medical needs. Advanced respiratory therapy is also available daily. A certified wound care nurse provides specialized wound treatment, and full-time nurse practitioners oversee medical care and coordination.
The facility has a secure, activity-based memory care unit for residents with cognitive decline. Respite care is available to families who need temporary support. Private suites are available in the short-term rehabilitation unit, giving residents a comfortable space between therapy sessions.
Dining services accommodate a variety of dietary needs. A private dining room is available for family gatherings. Residents and visitors have access to complimentary Wi-Fi, along with lounges and activity spaces throughout the community.
Having served the area for 48 years, Pleasant Lake Villa has a long history in the Parma community. The location is in a car-dependent area, so most visits and errands require a vehicle.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 141st out of 199 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 21% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 6m per day | ▲ 14% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ■ Avg State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day | ▲ 3% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 36% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 23m per day | ▼ 9% State avg: 25m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Higher than the Ohio average: 78.7%Pleasant Lake Villa is administered by James J.
Key information about the people who lead and staff this community.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 2 | This facility has 50% more total citations than a typical Ohio nursing home (3 vs. OH avg 2).↑ 50% worse |
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Ohio average: 80 / 100
Ohio average: 64 / 100
Ohio average: 95 / 100
Ohio average: 92 / 100
Ohio average: 86 / 100
Ohio average: 78 / 100
Ohio average: 71 / 100
Ohio average: 73 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
State average 6.7
Last Health inspection on Mar 2025
State average 30.9
State average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 20 citations resulted from standard inspections; and 8 of 20 resulted from complaint investigations.
100% better than State averageState average: 0.3
11% worse than State averageState average: 0.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
29% fewer staff per resident than Ohio average
0% compared with Ohio average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
23 total: 22 full-time employees and 1 contractor.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursAssists with medical care and medications.
All 55 LPN Staff are full-time employees. No contractors work on this role.
55
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursHelps with daily care and mobility.
All 110 CNA Staff are full-time employees. No contractors work on this role.
110
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,055 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 110 | 0 | 110 | 33,221 | 92 | 100% | 8 |
| Licensed Practical Nurse | 55 | 0 | 55 | 16,091 | 92 | 100% | 8.8 |
| Registered Nurse | 22 | 1 | 23 | 6,189 | 92 | 100% | 7.7 |
| RN Director of Nursing | 6 | 0 | 6 | 2,010 | 71 | 77% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,987 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 2 | 6 | 8 | 1,573 | 78 | 85% | 5.6 |
| Dental Services Staff | 15 | 0 | 15 | 1,555 | 65 | 71% | 9.1 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,252 | 79 | 86% | 6.5 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,070 | 92 | 100% | 6.4 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,010 | 75 | 82% | 7.3 |
| Nurse Aide in Training | 5 | 0 | 5 | 938 | 77 | 84% | 7.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 529 | 68 | 74% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 441 | 62 | 67% | 7.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Qualified Activities Professional | 3 | 0 | 3 | 390 | 55 | 60% | 6.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 350 | 48 | 52% | 7 |
| Medication Aide/Technician | 4 | 0 | 4 | 327 | 50 | 54% | 6.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
15% worse than Ohio averageOhio average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
34% worse than Ohio averageOhio average: 12.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.8%
43% worse than Ohio averageOhio average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
12.9%
45% worse than Ohio averageOhio average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
29% worse than Ohio averageOhio average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
75% better than Ohio averageOhio average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
4.9%
26% worse than Ohio averageOhio average: 3.9%
Percent of long-stay residents with a urinary tract infection
1.4%
148% worse than Ohio averageOhio average: 0.5%
Percent of long-stay residents who lose too much weight
5.1%
18% better than Ohio averageOhio average: 6.2%
Percent of long-stay residents who have depressive symptoms
28.9%
20% worse than Ohio averageOhio average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
3.0%
64% better than Ohio averageOhio average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
In line with Ohio averageOhio average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.4%
7% worse than Ohio averageOhio average: 94.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
12% better than Ohio averageOhio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
80% better than Ohio averageOhio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
78.4%
In line with Ohio averageOhio average: 75.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.9%
11% worse than Ohio averageOhio average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.3%
26% better than Ohio averageOhio average: 12.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Ohio averageOhio average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
53.3%
In line with Ohio averageOhio average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.5%
6% better than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
78% of new residents, often for short stays.
6% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
181Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pleasant Lake Villa from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #10 / 199Payroll — State benchmarkedThis home is ranked 10th out of 199 homes in Ohio for payroll. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #91 / 199Payroll % — State benchmarkedThis home is ranked 91st out of 199 homes in Ohio for payroll %. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 53–63% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (78% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.2 miles from city center
Estimated distance in miles from Parma's city center to Pleasant Lake Villa's address, calculated via Google Maps.
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The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| Brookdale Westlake Village | NH AL IL MC SNF | Westlake | 60
Facility
60
OH AVG
75
Rank
#177 / 309 |
96.7%
Facility
96.7%
OH AVG
81.7
Rank
#4 / 138 | +18% | 4.38
Facility
4.38
OH AVG
3.54
Rank
#25 / 199 | +18% | +24% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 5
Facility
5
OH AVG
30.9
Rank
#10 / 199 | 1.3
Facility
1.3
OH AVG
4.6
Rank
#2 / 199 | - | 58 | A+ |
25
Facility
25
OH AVG
40
Rank
#500 / 704 | Labeed Diab | $20.1MFiscal year ending 12/2023
Facility
$20.1MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#74 / 199 | $10.2MFiscal year ending 12/2023
Facility
$10.2MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#14 / 199 | 50.8%Fiscal year ending 12/2023
Facility
50.8%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#6 / 199 | 366373 | ||||
| The Knolls of Oxford | NH AL IL MC SNF | Oxford | 50
Facility
50
OH AVG
75
Rank
#214 / 309 |
92.8%
Facility
92.8%
OH AVG
81.7
Rank
#25 / 138 | +14% | 4.09
Facility
4.09
OH AVG
3.54
Rank
#42 / 199 | -31% | +15% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 4
Facility
4
OH AVG
30.9
Rank
#4 / 199 | 2.0
Facility
2.0
OH AVG
4.6
Rank
#11 / 199 | - | 46 | - |
0
Facility
0
OH AVG
40
Rank
#686 / 704 | Ronald Beymer | $6.2MFiscal year ending 12/2023
Facility
$6.2MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#157 / 199 | $4.3MFiscal year ending 12/2023
Facility
$4.3MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#130 / 199 | 69.5%Fiscal year ending 12/2023
Facility
69.5%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#22 / 199 | 366282 | ||||
| Elizabeth Scott Community | NH AL MC SNF | Maumee | 60
Facility
60
OH AVG
75
Rank
#177 / 309 |
86.7%
Facility
86.7%
OH AVG
81.7
Rank
#68 / 138 | +6% | 3.52
Facility
3.52
OH AVG
3.54
Rank
#95 / 199 | -64% | -1% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 9
Facility
9
OH AVG
30.9
Rank
#22 / 199 | 2.3
Facility
2.3
OH AVG
4.6
Rank
#17 / 199 | - | 52 | A+ |
0
Facility
0
OH AVG
40
Rank
#686 / 704 | Elizabeth Scott, Inc | $6.7MFiscal year ending 12/2023
Facility
$6.7MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#140 / 199 | $3.2MFiscal year ending 12/2023
Facility
$3.2MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#129 / 199 | 48%Fiscal year ending 12/2023
Facility
48%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#58 / 199 | 366184 | ||||
| Locust Ridge | NH MC RC SNF | Williamsburg | 61
Facility
61
OH AVG
75
Rank
#174 / 309 |
90.2%
Facility
90.2%
OH AVG
81.7
Rank
#42 / 138 | +10% | 4.46
Facility
4.46
OH AVG
3.54
Rank
#21 / 199 | +35% | +26% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 18
Facility
18
OH AVG
30.9
Rank
#51 / 199 | 4.5
Facility
4.5
OH AVG
4.6
Rank
#117 / 199 | - | 55 | A+ |
0
Facility
0
OH AVG
40
Rank
#686 / 704 | Gary Vannostrand | $5.9MFiscal year ending 12/2023
Facility
$5.9MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#168 / 199 | $2.7MFiscal year ending 12/2023
Facility
$2.7MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#161 / 199 | 45.2%Fiscal year ending 12/2023
Facility
45.2%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#40 / 199 | 365336 | ||||
| Pleasant Lake Villa | NH AL HOS MC RC SNF | Parma | 66
Facility
66
OH AVG
75
Rank
#167 / 309 | - | - | 3.20
Facility
3.20
OH AVG
3.54
Rank
#141 / 199 | -6% | -10% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 20
Facility
20
OH AVG
30.9
Rank
#59 / 199 | 2.9
Facility
2.9
OH AVG
4.6
Rank
#37 / 199 | 1 | 189 | C- |
18
Facility
18
OH AVG
40
Rank
#560 / 704 | - | $18.7MFiscal year ending 12/2023
Facility
$18.7MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#13 / 199 | $10.8MFiscal year ending 12/2023
Facility
$10.8MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#10 / 199 | 57.7%Fiscal year ending 12/2023
Facility
57.7%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#91 / 199 | 365706 |
Sharon Santoli is the Director of Nursing at Pleasant Lake Villa.
Pleasant Lake Villa has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
Pleasant Lake Villa's occupancy is 100%.
Pleasant Lake Villa has been operating for approximately 48 years, based on available licensing and registration records.
No, Pleasant Lake Villa has a no-pet policy.
Pleasant Lake Villa is registered as a for-profit in OH.
James J is the administrator of Pleasant Lake Villa.
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