CareOne at Concord

Care Home
Overview of Careone at Concord

Make your dream retirement happen with Careone at Concord, a warm and welcoming community in Concord, MA, designed for rehabilitation, long-term care, and memory care. They help residents avoid rehospitalization by offering them physician-led programs tailored to their unique needs and circumstances. Those living with chronic conditions are guaranteed a high quality of life with complex medical services, such as medication management and health monitoring services available to them.

Individuals living with memory conditions like Alzheimer’s and other forms of dementia are provided with a range of care and supportive services tailored to improve their cognition and physical functioning. Thoughtful amenities like movie theaters, restaurant-style dining, and daily housekeeping are also available to make residents’ lives more comfortable and pleasing. At Careone at Concord, they ensure residents are equipped with all the tools and support they need to thrive and live their best lives.

(978) 371-3400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Massachusetts average: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Massachusetts average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Massachusetts average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Massachusetts average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 51m per day

This home provides 2% less nursing time per resident than the state average.

Massachusetts average: 3h 56m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 135

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 85.3%
Residents per day (avg) 119
Occupancy rate
85.3%
Residents per day (avg)
119

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

50% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 5 years

Finances and operations

Proprietary home
Partnership
Home revenue
$29.6M
Operating loss
-$197.8K
Proprietary home Partnership
Home revenue
$29,601,916.00
Operating loss
$-197,817.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.1M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.7M
Total costs $29.8M
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Safety & Compliance

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care & Rehab
Memory Care
Long-Term Care
Respite Care

Amenities & Lifestyle

24/7 Nursing
Dedicated Sub-Acute Units
Fitness / Wellness Center
Housekeeping
Private Bathrooms
Restaurant-style Dining

Programs & Activities

Specific Programs
Memory Care, Cardiac Care Management, Complex Medical, Diabetes Management, Long-Term Care, Orthopedic Rehabilitation, Pulmonary Rehabilitation, Respite Care, Stroke Recovery, Wound Care Management

Dining & Nutrition

Food Description
Restaurant-style dining.
Meals Included
Yes

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at CareOne at Concord

Care Home Memory Care
Contact CareOne at Concord

Compare Care Homes around Middlesex County

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
CareOne at Concord
SNF

Nursing Home 24/7 care needed

CH

Care Homes

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

MA 01742
135
No
-
24
-
85.3%
$29,183,959.00
$9,095,663.00
31.2%
119.40
5/5
3.8538
5/5
4/5
4/5
1
4
1
-57%
-2%
+4%
Private / Semi-Private Rooms
The Leonard Florence Center
SNF

Nursing Home 24/7 care needed

CH

Care Homes

Chelsea
100
No
-
88
ERNST, ADAM
96.7%
$22,183,008.00
$12,572,035.00
56.7%
94.70
5/5
4.7594
5/5
5/5
4/5
-
13
-
-
+21%
+18%
Private Rooms
Sudbury Pines Extended Care
SNF

Nursing Home 24/7 care needed

CH

Care Homes

HC

Hospice Care

Sudbury
92
No
-
43
HENDERSON, ROBERTA
92.3%
$12,062,333.00
$6,034,916.00
50%
87.10
2/5
4.0976
2/5
4/5
2/5
-
38
-
-51%
+4%
+13%
Private / Semi-Private Rooms
Cohen Florence Levine Estates
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CH

Care Homes

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Chelsea
69
No
-
88
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Carleton-Willard Village
CH

Care Homes

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Massachusetts 01730
-
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed Apartments

CareOne at Concord Reviews

Share your thoughts and experiences about CareOne at Concord. Let’s celebrate the stories that make a difference!
Reviewer avatar
Care one kills
If you want your loved ones to die, this is the place to send them. There are evil demonic people in this place, and they torture intimidate the seniors and patients at this place There are a couple of people during the day that’s good, but the overnight are very evil and they toward these patients while nobody’s looking I do think it would be difficult if the administration do not know what’s going on because it has to be complaint check yelp for your reviews What do you like most about living here? Answer: Nothing is good about that place Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: I would not send a sick animal. There is a demonic evil place where they kill their patients. How was the units offered in this community? Answer: The community of Concord should be ashamed that they have this in their community Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: Is there anything you wish you knew before moving in? Answer:

Places of interest near CareOne at Concord

Address 1.5 miles from city center

Address 57 Old Road to Nine Acre Corner Concord, MA 01742

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

201
Total Staff
147
Employees
54
Contractors
51,223
Total Hours (Quarter)
67
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 11 9.6 Yes
Licensed Practical Nurse 60 9.7 Yes
Certified Nursing Assistant 57 8.4 Yes
Staff by Category
Administration
3 staff
8.5hs shift avg
Nursing Staff
136 staff
8.9hs shift avg
Physicians & Practitioners
18 staff
7.2hs shift avg
Therapy Services
25 staff
7.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.9hs shift avg
Dietary Services
16 staff
7.1hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
1,608 contractor hours this quarter
Physical Therapy Assistant: 1 Certified Nursing Assistant: 3 Registered Nurse: 5 Licensed Practical Nurse: 44 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 54 3 57 23,403 91 100% 8.4
Licensed Practical Nurse 16 44 60 9,631 91 100% 9.7
Other Dietary Services Staff 15 0 15 3,173 91 100% 7
RN Director of Nursing 8 0 8 3,050 86 95% 9.5
Registered Nurse 6 5 11 2,376 90 99% 9.6
Clinical Nurse Specialist 17 0 17 2,315 76 84% 7
Physical Therapy Assistant 9 1 10 1,789 77 85% 7.8
Speech Language Pathologist 3 0 3 1,046 80 88% 7.8
Respiratory Therapy Technician 5 0 5 893 80 88% 7.8
Nurse Practitioner 1 0 1 504 63 69% 8
Mental Health Service Worker 1 0 1 504 63 69% 8
Occupational Therapy Aide 4 0 4 501 61 67% 8
Dental Services Staff 1 0 1 488 61 67% 8
Administrator 2 0 2 450 55 60% 7.9
Dietitian 1 0 1 440 55 60% 8
Qualified Social Worker 1 0 1 378 48 53% 7.9
Physical Therapy Aide 3 0 3 224 33 36% 6.6
Medical Director 0 1 1 60 3 3% 20

Health Inspection History

Inspections
Total health inspections 3

Massachusetts average 4.5


Last Health inspection on May 2025

Total health citations 4
Citations per inspection
1.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 4 citations resulted from standard inspections; and 2 of 4 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 1
33% better than Massachusetts average

Massachusetts average: 1.5

0 critical citations More info Massachusetts average: 0.3

1 serious citation More info Massachusetts average: 1.5

3 moderate citations More info Massachusetts average: 29.7

0 minor citations More info Massachusetts average: 1.3
Citations history (last 3 years)
Abuse/Neglect moderate citation May 05, 2025
Corrected

Care Planning moderate citation Jan 23, 2025
Corrected

Care Planning moderate citation Jan 23, 2025
Corrected

Quality of Care serious citation Nov 07, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
122 Total Residents
Medicare 20 (16.4%)
Medicaid 72 (59%)
Private Pay/Other 30 (24.6%)
Specialized Care Beds
29 Total Specialty Beds
21.5% of Bed Capacity
29
Alzheimer's / Dementia Beds
21.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.7
5% worse than Massachusetts average

Massachusetts average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.2
21% worse than Massachusetts average

Massachusetts average: 20.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.8%
5% better than Massachusetts average

Massachusetts average: 18.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.3%
41% worse than Massachusetts average

Massachusetts average: 19.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.4%
24% worse than Massachusetts average

Massachusetts average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
36% better than Massachusetts average

Massachusetts average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.2%
9% better than Massachusetts average

Massachusetts average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
86% better than Massachusetts average

Massachusetts average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
60% better than Massachusetts average

Massachusetts average: 5.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.8%
74% better than Massachusetts average

Massachusetts average: 10.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 27.9%
38% worse than Massachusetts average

Massachusetts average: 20.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 78.7%
14% worse than Massachusetts average

Massachusetts average: 91.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.6%
In line with Massachusetts average

Massachusetts average: 94.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.7%
In line with Massachusetts average

Massachusetts average: 76.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
64% better than Massachusetts average

Massachusetts average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 59.5%
23% worse than Massachusetts average

Massachusetts average: 77.7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
89% lower than Massachusetts average

Massachusetts average: $72K

Number of fines 1
42% fewer fines than Massachusetts average

Massachusetts average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Massachusetts average

Massachusetts average: 0.1

Fines amount comparison
Fines amount comparison
This facility $8K
Massachusetts average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 7, 2023
$8K

Last updated: Jan 2026

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Financial Aid for Massachusetts Seniors

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Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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