CareOne at Concord
CareOne at Concord is a Care Home in Massachusetts
CareOne at Concord is a Care Home in Massachusetts
CareOne at Concord
CareOne at Concord is a Care Home in Massachusetts
CareOne at Concord is a Care Home in Massachusetts
Overview of CareOne at Concord
Make your dream retirement happen with CareOne at Concord, a warm and welcoming community in Concord, MA, designed for rehabilitation, long-term care, and memory care. They help residents avoid rehospitalization by offering them physician-led programs tailored to their unique needs and circumstances. Those living with chronic conditions are guaranteed a high quality of life with complex medical services, such as medication management and health monitoring services available to them.
Individuals living with memory conditions like Alzheimer’s and other forms of dementia are provided with a range of care and supportive services tailored to improve their cognition and physical functioning. Thoughtful amenities like movie theaters, restaurant-style dining, and daily housekeeping are also available to make residents’ lives more comfortable and pleasing. At CareOne at Concord, they ensure residents are equipped with all the tools and support they need to thrive and live their best lives.
Home Information
CARE ONE AT CONCORD
-
This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.
-
Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
OccupancyBeds
135
Occupancy
88.8%
Total Bed Days Available
49275
Avg. Length of Stay
70 days
Avg. Residents per Day
119
FinanceHome Revenue
$28,882,168.00
Payroll Costs
$8,656,801.00
Profit
$-244,008.00
Total Home Costs
$17,574,148.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
30%
House Specifics:CCN
225663
Rural vs. Urban
Urban
County
Middlesex
Type of Control
Proprietary — Individual
OperationsTotal Admissions
589
Total Discharges
593
% Medicaid Admissions
1%
% Medicare Admissions
59%
% Private Pay Admissions
41%
% Medicaid Discharges
8%
% Medicare Discharges
54%
% Private Pay Discharges
39%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
5 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.85 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
22015
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
7326
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11879
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: 2-story
Dining Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at CareOne at Concord
Care Home
Memory Care
Comparison Chart
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.Compare Care Homes around Middlesex County
The Leonard Florence Center
CH
Care Homes
Chelsea
100
No
-
88
ERNST, ADAM
96.1%
$20,663,334.00
$11,876,877.00
57.5%
94.70
5/5
4.7594
5/5
5/5
4/5
-
Private Rooms
Carleton-Willard Village
CH
Care Homes
IL
For self-sufficient seniors seeking community and minimal assistance.
Massachusetts 01730
-
No
A+
6
CARLETON WILLARD HOMES INC
52.2%
$45,501,419.00
$17,518,139.00
38.5%
94.20
4/5
5.3373
2/5
5/5
5/5
2
1 Bed / 2 Bed Apartments
CareOne at Concord
CH
Care Homes
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
MA 01742
135
No
-
24
-
88.8%
$28,882,168.00
$8,656,801.00
30%
119.40
5/5
3.8538
5/5
4/5
4/5
1
Private / Semi-Private Rooms
Sudbury Pines Extended Care
CH
Care Homes
HC
Hospice Care
Sudbury
92
No
-
43
HENDERSON, ROBERTA
93.8%
$10,667,842.00
$5,372,683.00
50.4%
87.10
2/5
4.0976
2/5
4/5
2/5
-
Private / Semi-Private Rooms
Cohen Florence Levine Estates
AL
For seniors needing help with daily tasks but not full-time nursing.
CH
Care Homes
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Chelsea
69
No
-
88
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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CareOne at Concord Reviews
Share your thoughts and experiences about CareOne at Concord. Let’s celebrate the stories that make a difference!
Care one kills
If you want your loved ones to die, this is the place to send them. There are evil demonic people in this place, and they torture intimidate the seniors and patients at this place
There are a couple of people during the day that’s good, but the overnight are very evil and they toward these patients while nobody’s looking I do think it would be difficult if the administration do not know what’s going on because it has to be complaint check yelp for your reviewsWhat do you like most about living here?
Answer: Nothing is good about that place
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: I would not send a sick animal. There is a demonic evil place where they kill their patients.
How was the units offered in this community?
Answer: The community of Concord should be ashamed that they have this in their community
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer:
Is there anything you wish you knew before moving in?
Answer:
If you want your loved ones to die, this is the place to send them. There are evil demonic people in this place, and they torture intimidate the seniors and patients at this place
There are a couple of people during the day that’s good, but the overnight are very evil and they toward these patients while nobody’s looking I do think it would be difficult if the administration do not know what’s going on because it has to be complaint check yelp for your reviewsWhat do you like most about living here?
Answer: Nothing is good about that place
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: I would not send a sick animal. There is a demonic evil place where they kill their patients.
How was the units offered in this community?
Answer: The community of Concord should be ashamed that they have this in their community
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer:
Is there anything you wish you knew before moving in?
Answer:
Places of interest near CareOne at Concord
1.5 miles from city center
57 Old Road to Nine Acre Corner Concord, MA 01742
Calculate Travel Distance to CareOne at Concord
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
201
Total Staff
147
Employees
54
Contractors
51,223
Total Hours (Quarter)
67
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 9.6 | Yes |
| Licensed Practical Nurse | 60 | 9.7 | Yes |
| Certified Nursing Assistant | 57 | 8.4 | Yes |
Staff by Category
Administration ⓘ
3 staff
8.5hs shift avg
Nursing Staff ⓘ
136 staff
8.9hs shift avg
Physicians & Practitioners ⓘ
18 staff
7.2hs shift avg
Therapy Services ⓘ
25 staff
7.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7.9hs shift avg
Dietary Services ⓘ
16 staff
7.1hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
1,608 contractor hours this quarter
Physical Therapy Assistant: 1
Certified Nursing Assistant: 3
Registered Nurse: 5
Licensed Practical Nurse: 44
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 54 | 3 | 57 | 23,403 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 16 | 44 | 60 | 9,631 | 91 | 100% | 9.7 |
| Other Dietary Services Staff | 15 | 0 | 15 | 3,173 | 91 | 100% | 7 |
| RN Director of Nursing | 8 | 0 | 8 | 3,050 | 86 | 95% | 9.5 |
| Registered Nurse | 6 | 5 | 11 | 2,376 | 90 | 99% | 9.6 |
| Clinical Nurse Specialist | 17 | 0 | 17 | 2,315 | 76 | 84% | 7 |
| Physical Therapy Assistant | 9 | 1 | 10 | 1,789 | 77 | 85% | 7.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,046 | 80 | 88% | 7.8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 893 | 80 | 88% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapy Aide | 4 | 0 | 4 | 501 | 61 | 67% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 2 | 0 | 2 | 450 | 55 | 60% | 7.9 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 378 | 48 | 53% | 7.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 224 | 33 | 36% | 6.6 |
| Medical Director | 0 | 1 | 1 | 60 | 3 | 3% | 20 |
Health Inspection History
Source: CMS Health Citations (Nov 2023 – May 2025)
3
Inspections
4
Total Citations
0
Critical (J-L)
1
Serious (G-I)
1.33
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
1
25% of total
Abuse, Neglect & Exploitation
1
25% of total
Citation Sources
Standard Inspections
2
Complaint Investigations
2
State Comparison (MA)
Avg Citations (State)
32.7
This Facility: 4
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 05, 2025 | D | Abuse/Neglect | F0607 | Corrected |
| Jan 23, 2025 | D | Care Planning | F0656 | Corrected |
| Jan 23, 2025 | D | Care Planning | F0842 | Corrected |
| Nov 07, 2023 | G | Quality of Care | F0689 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
122
Total Residents
Medicare
20
(16.4%)
ⓘ
Medicaid
72
(59%)
ⓘ
Private Pay/Other
30
(24.6%)
ⓘ
Specialized Care Beds
29
Total Specialty Beds
21.5%
of Bed Capacity
29
Alzheimer's / Dementia Beds ⓘ
21.5%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
10.7
Score
5% worse than avg
State avg: 10.2
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
24.2
Score
21% worse than avg
State avg: 20.0
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
17.8%
Lost Too Much Weight
2.1%
Urinary Tract Infection
0.3%
Depressive Symptoms
2.8%
Falls with Major Injury
2.3%
Pneumococcal Vaccine
78.7%
Antipsychotic Use
27.9%
Walking Ability Worsened
27.3%
Influenza Vaccine
92.6%
High Risk Residents with Pressure Ulcers
4.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.4%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
74.7%
Near average
State: 76.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.5%
64% better than avg
State: 1.3%
Influenza Vaccine
59.5%
23% worse than avg
State: 77.7%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$8K
State avg: $72K
89% better than avg
Number of Fines
1
State avg: 1.7
Compared to State Average
Facility: $8K |
State Avg: $72K
Penalty History
Showing all 1 penalties (Nov 2023 - Nov 2023)
Nov 7, 2023
Civil Money Penalty
$8K
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Massachusetts Seniors
Program
State Program Name
Eligibility
Benefits
Home Care Program
MassHealth Home Care
Official government program page
- General: Age 60+, Massachusetts resident, at risk of nursing home placement.
- Income Limits (2025): ~$1,500/month (individual, varies by region).
- Asset Limits: $2,000 (individual, excludes home, car).
- MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
- Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
- General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- MA Specifics: Requires clinical eligibility determination.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
- General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
- MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
- Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
- General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
- General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
- Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
- Asset Limits: Not assessed.
- MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
- Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
Massachusetts SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, Massachusetts resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- MA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- MA Specifics: High veteran demand statewide.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Claim What’s Yours Financial Aid for Massachusetts Seniors
MassHealth Home Care
Home Care Program
Requirements:
- General:Age 60+, Massachusetts resident, at risk of nursing home placement.
- Income Limits (2025):~$1,500/month (individual, varies by region).
- Asset Limits:$2,000 (individual, excludes home, car).
- MA Specifics:Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
- Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver
Frail Elder Waiver
Requirements:
- General:Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- MA Specifics:Requires clinical eligibility determination.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options
Senior Care Options (SCO)
Requirements:
- General:Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual); QIT allowed.
- Asset Limits:$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
- MA Specifics:Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- MA Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care
National Family Caregiver Support Program (NFCSP) Respite
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- MA Specifics:27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage
Prescription Advantage
Requirements:
- General:Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
- Income Limits (2025):No strict limit; copays vary by income (~$24,980-$75,000/year individual).
- Asset Limits:Not assessed.
- MA Specifics:Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
- Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Massachusetts resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- MA Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- MA Specifics:High veteran demand statewide.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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