CareOne at Concord

CareOne at Concord is a Care Home in Massachusetts

CareOne at Concord is a Care Home in Massachusetts

CareOne at Concord

57 Old Road to Nine Acre Corner Concord, MA 01742 View Map

CareOne at Concord is a Care Home in Massachusetts

CareOne at Concord is a Care Home in Massachusetts

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Overview of CareOne at Concord

Make your dream retirement happen with CareOne at Concord, a warm and welcoming community in Concord, MA, designed for rehabilitation, long-term care, and memory care. They help residents avoid rehospitalization by offering them physician-led programs tailored to their unique needs and circumstances. Those living with chronic conditions are guaranteed a high quality of life with complex medical services, such as medication management and health monitoring services available to them.

Individuals living with memory conditions like Alzheimer’s and other forms of dementia are provided with a range of care and supportive services tailored to improve their cognition and physical functioning. Thoughtful amenities like movie theaters, restaurant-style dining, and daily housekeeping are also available to make residents’ lives more comfortable and pleasing. At CareOne at Concord, they ensure residents are equipped with all the tools and support they need to thrive and live their best lives.

(978) 371‑3400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.85/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 135

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 85.3%
Residents per day (avg) 119
Occupancy rate
85.3%
Residents per day (avg)
119

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

50% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 5 years

Finances and operations

Proprietary home
Partnership
Home revenue
$29.6M
Loss
-$197.8K
Proprietary home Partnership
Home revenue
$29,601,916.00
Loss
$-197,817.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.1M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.7M
Total costs $29.8M
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Safety & Compliance

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care & Rehab
Memory Care
Long-Term Care
Respite Care

Amenities & Lifestyle

24/7 Nursing
Dedicated Sub-Acute Units
Fitness / Wellness Center
Housekeeping
Private Bathrooms
Restaurant-style Dining

Programs & Activities

Specific Programs
Memory Care, Cardiac Care Management, Complex Medical, Diabetes Management, Long-Term Care, Orthopedic Rehabilitation, Pulmonary Rehabilitation, Respite Care, Stroke Recovery, Wound Care Management

Dining & Nutrition

Food Description
Restaurant-style dining.
Meals Included
Yes

What does this home offer?

Housing options icon
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Housing Options: Private / Semi-Private Rooms

Building type icon
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Building Type: 2-story

Dining services icon
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Dining Services

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Housekeeping Services

Recreational activities icon
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Recreational Activities

Exercise program icon
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Exercise Programs

Types of Care at CareOne at Concord

Care Home Memory Care
Contact CareOne at Concord

Comparison Chart

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Compare Care Homes around Middlesex County
CareOne at Concord
SNF

Nursing Home 24/7 care needed

CH

Care Homes

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

MA 01742
135
No
-
24
-
85.3%
$29,183,959.00
$9,095,663.00
31.2%
119.40
5/5
3.8538
5/5
4/5
4/5
1
Private / Semi-Private Rooms
The Leonard Florence Center
SNF

Nursing Home 24/7 care needed

CH

Care Homes

Chelsea
100
No
-
88
ERNST, ADAM
96.7%
$22,183,008.00
$12,572,035.00
56.7%
94.70
5/5
4.7594
5/5
5/5
4/5
-
Private Rooms
Sudbury Pines Extended Care
SNF

Nursing Home 24/7 care needed

CH

Care Homes

HC

Hospice Care

Sudbury
92
No
-
43
HENDERSON, ROBERTA
92.3%
$12,062,333.00
$6,034,916.00
50%
87.10
2/5
4.0976
2/5
4/5
2/5
-
Private / Semi-Private Rooms
Cohen Florence Levine Estates
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CH

Care Homes

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Chelsea
69
No
-
88
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Carleton-Willard Village
CH

Care Homes

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Massachusetts 01730
-
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed Apartments

CareOne at Concord Reviews

Share your thoughts and experiences about CareOne at Concord. Let’s celebrate the stories that make a difference!
Reviewer avatar
Care one kills
If you want your loved ones to die, this is the place to send them. There are evil demonic people in this place, and they torture intimidate the seniors and patients at this place There are a couple of people during the day that’s good, but the overnight are very evil and they toward these patients while nobody’s looking I do think it would be difficult if the administration do not know what’s going on because it has to be complaint check yelp for your reviewsWhat do you like most about living here? Answer: Nothing is good about that place Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: I would not send a sick animal. There is a demonic evil place where they kill their patients. How was the units offered in this community? Answer: The community of Concord should be ashamed that they have this in their community Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: Is there anything you wish you knew before moving in? Answer:

Places of interest near CareOne at Concord

Address 1.5 miles from city center

Address 57 Old Road to Nine Acre Corner Concord, MA 01742

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

201
Total Staff
147
Employees
54
Contractors
51,223
Total Hours (Quarter)
67
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse119.6 Yes
Licensed Practical Nurse609.7 Yes
Certified Nursing Assistant578.4 Yes
Staff by Category
Administration
3 staff
8.5hs shift avg
Nursing Staff
136 staff
8.9hs shift avg
Physicians & Practitioners
18 staff
7.2hs shift avg
Therapy Services
25 staff
7.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.9hs shift avg
Dietary Services
16 staff
7.1hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
1,608 contractor hours this quarter
Physical Therapy Assistant: 1 Certified Nursing Assistant: 3 Registered Nurse: 5 Licensed Practical Nurse: 44 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5435723,40391100%8.4
Licensed Practical Nurse1644609,63191100%9.7
Other Dietary Services Staff150153,17391100%7
RN Director of Nursing8083,0508695%9.5
Registered Nurse65112,3769099%9.6
Clinical Nurse Specialist170172,3157684%7
Physical Therapy Assistant91101,7897785%7.8
Speech Language Pathologist3031,0468088%7.8
Respiratory Therapy Technician5058938088%7.8
Nurse Practitioner1015046369%8
Mental Health Service Worker1015046369%8
Occupational Therapy Aide4045016167%8
Dental Services Staff1014886167%8
Administrator2024505560%7.9
Dietitian1014405560%8
Qualified Social Worker1013784853%7.9
Physical Therapy Aide3032243336%6.6
Medical Director0116033%20

Health Inspection History

Source: CMS Health Citations (Nov 2023 – May 2025)

3
Inspections
4
Total Citations
0
Critical (J-L)
1
Serious (G-I)
1.33
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
3
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
1
25% of total
Abuse, Neglect & Exploitation
1
25% of total
Citation Sources
Standard Inspections 2
Complaint Investigations 2
State Comparison (MA)
Citations
4
Massachusetts average: 32.7
Critical Citations
0
Massachusetts average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 05, 2025 D Abuse/NeglectF0607 Corrected
Jan 23, 2025 D Care PlanningF0656 Corrected
Jan 23, 2025 D Care PlanningF0842 Corrected
Nov 07, 2023 G Quality of CareF0689 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
122 Total Residents
Medicare 20 (16.4%)
Medicaid 72 (59%)
Private Pay/Other 30 (24.6%)
Specialized Care Beds
29 Total Specialty Beds
21.5% of Bed Capacity
29
Alzheimer's / Dementia Beds
21.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
10.7 Score
5% worse than avg Massachusetts avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
24.2 Score
21% worse than avg Massachusetts avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
17.8%
Lost Too Much Weight
2.1%
Urinary Tract Infection
0.3%
Depressive Symptoms
2.8%
Falls with Major Injury
2.3%
Pneumococcal Vaccine
78.7%
Antipsychotic Use
27.9%
Walking Ability Worsened
27.3%
Influenza Vaccine
92.6%
High Risk Residents with Pressure Ulcers
4.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
74.7% Near average Massachusetts: 76.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.5% 64% better than avg Massachusetts: 1.3%
Influenza Vaccine
59.5% 23% worse than avg Massachusetts: 77.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $8K Massachusetts avg: $72K 89% better than avg
Number of Fines 1 Massachusetts avg: 1.7
Compared to Massachusetts Average Facility: $8K | Massachusetts Avg: $72K
Penalty History

Showing all 1 penalties (Nov 2023 - Nov 2023)

Nov 7, 2023 Civil Money Penalty
$8K

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Claim What’s Yours: Financial Aid for Massachusetts Seniors

Program
State Program Name
Eligibility
Benefits
Home Care Program
  • General: Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,500/month (individual, varies by region).
  • Asset Limits: $2,000 (individual, excludes home, car).
  • MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
  • General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MA Specifics: Requires clinical eligibility determination.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
  • General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits: Not assessed.
  • MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MA Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Massachusetts Seniors

MassHealth Home Care

Home Care Program

Requirements:
  • General:
    Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,500/month (individual, varies by region).
  • Asset Limits:
    $2,000 (individual, excludes home, car).
  • MA Specifics:
    Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver

Frail Elder Waiver

Requirements:
  • General:
    Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MA Specifics:
    Requires clinical eligibility determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options

Senior Care Options (SCO)

Requirements:
  • General:
    Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics:
    Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MA Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MA Specifics:
    27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage

Prescription Advantage

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025):
    No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits:
    Not assessed.
  • MA Specifics:
    Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MA Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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