Carmel Hills Wellness & Rehabilitation

Carmel Hills Wellness & Rehabilitation is a Nursing Home in Missouri

Carmel Hills Wellness &… is a Nursing Home in Missouri

Carmel Hills Wellness & Rehabilitation

810 E Walnut St, Independence, MO 64050 View Map

Carmel Hills Wellness & Rehabilitation is a Nursing Home in Missouri

Carmel Hills Wellness &… is a Nursing Home in Missouri

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Overview of Carmel Hills Wellness & Rehabilitation

Carmel Hills Wellness and Rehabilitation is a community where residents are sure to thrive during their golden years. The skilled nursing home and rehabilitation center strives to provide all the necessary needs of its residents while striving to balance holistic wellness. The community prides itself on its team of dedicated staff who deliver quality service with compassion and kindness. Carmel Hill’s unique approach to senior nursing is found in the innovative and creative approach while maintaining a sense of community, individuality, and independence.

The Hilltop’s center of excellence is found in the range of healthcare services, activities, and social services; these include wound care and therapy (occupational, physical, and speech). Personalized care is also offered to maximize the potential of its residents by ensuring that their needs are all met.

816-461-9600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.04/day
Overall rating Info Based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Based on deficiencies found during state health inspections.
1/5
Staffing Info Based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 194

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 82.7%
Residents per day (avg) 151
Occupancy rate
82.7%
Residents per day (avg)
151

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 1 years

Private pay

51% of new residents, often for short stays.

Typical stay 2 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 25 days

Finances and operations

Proprietary home
Individual
Home revenue
$14.2M
Loss
-$422.2K
Proprietary home Individual
Home revenue
$14,165,743.00
Loss
$-422,179.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
47.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
Total costs $14.6M
Bed community size
194-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility Type
SNF

Additional licensing details

County: JACKSON

Ownership & operating entity

Carmel Hills Wellness & Rehabilitation is legally operated by 810 OPCO LLC, and administrated by COFFMAN WILLIAMS.

Corporate entity: 810 OPCO LLC

Types of Care at Carmel Hills Wellness & Rehabilitation

Skilled Nursing
Contact Carmel Hills Wellness & Rehabilitation

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Comparison Chart

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
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Sunterra Springs Independence
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Independence
38
No
-
30
BANGERTER, JOHNATHAN
91.1%
$6,380,214.00
$3,134,578.00
49.1%
36.30
5/5
3.3746
4/5
2/5
5/5
-
The Rehabilitation Center of Independence
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Independence
130
No
A
18
BROOKS, KENDEL
72.9%
$8,886,434.00
$4,603,506.00
51.8%
116.90
2/5
2.8474
2/5
1/5
5/5
2
Maywood Terrace Living Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

N

Nursing

Independence
89
No
-
46
MOORE, RHONDA
49.1%
$4,102,390.00
$1,382,453.00
33.7%
42.30
1/5
3.1403
2/5
1/5
2/5
1
Carmel Hills Wellness & Rehabilitation
SNF

Nursing Home 24/7 care needed

N

Nursing

Independence
194
No
-
29
-
82.7%
$14,112,836.00
$6,756,591.00
47.9%
151.10
1/5
2.0387
1/5
1/5
4/5
1

Places of interest near Carmel Hills Wellness & Rehabilitation

Address 1 mile from city center

Address 810 E Walnut St, Independence, MO 64050

Calculate Travel Distance to Carmel Hills Wellness & Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

159
Total Staff
138
Employees
21
Contractors
52,145
Total Hours (Quarter)
70
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse59.3 No
Licensed Practical Nurse159.9 No
Certified Nursing Assistant458 No
Staff by Category
Administration
1 staff
7.9hs shift avg
Nursing Staff
93 staff
8.5hs shift avg
Physicians & Practitioners
3 staff
8.2hs shift avg
Therapy Services
41 staff
7.8hs shift avg
Activities & Recreation
5 staff
6.8hs shift avg
Social Services
3 staff
7hs shift avg
Dietary Services
10 staff
7.3hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
7.5%
of total hours from contractors
3,903 contractor hours this quarter
Therapeutic Recreation Specialist: 5 Physical Therapy Aide: 7 Qualified Social Worker: 3 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 3 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4504516,90091100%8
Medication Aide/Technician210218,87191100%8.7
Physical Therapist270277,02291100%8.2
Licensed Practical Nurse150155,80491100%9.9
Other Dietary Services Staff9092,3418897%7.2
Registered Nurse5052,12891100%9.3
Physical Therapy Aide0771,4337684%6.9
Therapeutic Recreation Specialist0551,3977785%6.8
RN Director of Nursing2021,1787886%9.4
Clinical Nurse Specialist2029906774%7.9
Occupational Therapy Aide1015897178%8.3
Nurse Practitioner1015686470%8.9
Dietitian1015236976%7.6
Qualified Social Worker0334676571%7
Administrator1014605864%7.9
Nurse Aide in Training5054374752%7
Respiratory Therapy Technician0224006875%5.9
Dental Services Staff2023423943%8.1
Physical Therapy Assistant0331262932%4.4
Mental Health Service Worker101891213%7.4
Occupational Therapy Assistant0118167%13.5

Health Inspection History

Source: CMS Health Citations (Mar 2020 – May 2025)

10
Inspections
84
Total Citations
1
Critical (J-L)
1
Serious (G-I)
8.4
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
82
Serious (G-I)
1
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
26
31% of total
Resident Rights
15
18% of total
Pharmacy Services
7
8% of total
Infection Control
3
4% of total
Abuse, Neglect & Exploitation
3
4% of total
Environmental
3
4% of total
Citation Sources
Standard Inspections 65
Complaint Investigations 28
State Comparison (MO)
Avg Citations (State)
36.5
This Facility: 84
Avg Critical (State)
0.7
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 21, 2025 E NutritionF0804 Corrected
May 21, 2025 D NutritionF0806 Corrected
May 21, 2025 D NutritionF0809 Corrected
May 21, 2025 F NutritionF0812 Corrected
May 21, 2025 D Quality of CareF0677 Corrected
May 21, 2025 D Quality of CareF0689 Corrected
May 21, 2025 D Resident RightsF0580 Corrected
Jan 16, 2025 D NutritionF0804 Corrected
Jan 16, 2025 D Resident RightsF0550 Corrected
Nov 25, 2024 F Infection ControlF0880 Corrected
Nov 25, 2024 D Infection ControlF0883 Corrected
Nov 25, 2024 D Infection ControlF0887 Corrected
Nov 25, 2024 E NutritionF0804 Corrected
Nov 25, 2024 D PharmacyF0758 Corrected
Nov 25, 2024 D PharmacyF0759 Corrected
Nov 25, 2024 D PharmacyF0760 Corrected
Nov 25, 2024 E PharmacyF0761 Corrected
Nov 25, 2024 D Quality of CareF0684 Corrected
Nov 25, 2024 D Quality of CareF0689 Corrected
Nov 25, 2024 D Quality of CareF0690 Corrected
Nov 25, 2024 D Quality of CareF0693 Corrected
Nov 25, 2024 E Quality of CareF0695 Corrected
Nov 25, 2024 D Quality of CareF0698 Corrected
Nov 25, 2024 D Quality of CareF0791 Corrected
Nov 25, 2024 D Care PlanningF0641 Corrected
Nov 25, 2024 D Care PlanningF0656 Corrected
Nov 25, 2024 D Care PlanningF0657 Corrected
Nov 25, 2024 D Care PlanningF0660 Corrected
Nov 25, 2024 D Resident RightsF0550 Corrected
Nov 25, 2024 D Resident RightsF0554 Corrected
Nov 25, 2024 D Resident RightsF0623 Corrected
Nov 25, 2024 D Resident RightsF0625 Corrected
Oct 16, 2024 E Abuse/NeglectF0602 Corrected
Jun 28, 2024 D Resident RightsF0623 Corrected
Feb 01, 2024 J Quality of CareF0689 Corrected
Feb 01, 2024 D Resident RightsF0550 Corrected
Sep 07, 2023 D Quality of CareF0689 Corrected
Sep 07, 2023 D Resident RightsF0623 Corrected
Sep 07, 2023 D Resident RightsF0626 Corrected
Mar 29, 2023 F AdministrationF0867 Corrected
Mar 29, 2023 F EnvironmentalF0908 Corrected
Mar 29, 2023 D EnvironmentalF0926 Corrected
Mar 29, 2023 F Nursing ServicesF0725 Corrected
Mar 29, 2023 E Nursing ServicesF0947 Corrected
Mar 29, 2023 E NutritionF0803 Corrected
Mar 29, 2023 D NutritionF0804 Corrected
Mar 29, 2023 E NutritionF0806 Corrected
Mar 29, 2023 F NutritionF0812 Corrected
Mar 29, 2023 D NutritionF0813 Corrected
Mar 29, 2023 D NutritionF0814 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: OPCO
Resident Census by Payment Source
151 Total Residents
Medicare 10 (6.6%)
Medicaid 122 (80.8%)
Private Pay/Other 19 (12.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.3 Score
51% better than avg Missouri avg: 10.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.6 Score
30% better than avg Missouri avg: 19.5

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
9.2%
Lost Too Much Weight
4.7%
Urinary Tract Infection
0.0%
Depressive Symptoms
71.3%
Falls with Major Injury
3.6%
Pneumococcal Vaccine
78.7%
Antipsychotic Use
8.0%
Walking Ability Worsened
6.0%
Influenza Vaccine
96.3%
High Risk Residents with Pressure Ulcers
3.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
22.3% 66% worse than avg Missouri: 66.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.3% Near average Missouri: 2.2%
Influenza Vaccine
35.6% 44% worse than avg Missouri: 63.5%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $21K Missouri avg: $73K 72% better than avg
Number of Fines 1 Missouri avg: 2.4
Compared to Missouri Average Facility: $21K | Missouri Avg: $73K
Penalty History

Showing all 1 penalties (Feb 2024 - Feb 2024)

Feb 1, 2024 Civil Money Penalty
$21K

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Claim What’s Yours: Financial Aid for Missouri Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Missouri Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MO Specifics: Rural access prioritized.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home health services.
Missouri Supplemental Nursing Care (SNC)
  • General: Age 65+, Missouri resident, in approved facility.
  • Income Limits: ~$1,215/month (individual).
  • Asset Limits: $2,000 (individual).
  • MO Specifics: Supplements SSI; facility-based only.
  • Services: Monthly cash payment (~$156-$292/month) for care costs.
Structured Family Caregiving Waiver (SFCW)
Missouri Structured Family Caregiving Waiver
Official government program page
  • General: Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
  • Income Limits (2025): ~$2,901/month (300% FBR, individual); QIT required.
  • Asset Limits: $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics: Caregiver must be family; small program size.
  • Services: Cash stipend ($1,000-$1,500/month) to family caregiver, respite, training, supplies ($500/year).
MO HealthNet Aged, Blind, and Disabled (ABD)
Missouri MO HealthNet ABD
Official government program page
  • General: Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
  • Income Limits (2025): ~$1,690/month (individual, projected); spenddown allowed.
  • Asset Limits: $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics: Less intensive than waivers; statewide access.
  • Services: Personal care (2-4 hours/day), homemaker services, limited respite, medical equipment.
Medicare Savings Program (MSP)
Missouri Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Missouri resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MO Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Missouri Caregiver Program (Customized Caregiver Training & Relief)
Missouri Caregiver Program
Official government program page
  • General: Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year individual).
  • Asset Limits: Not assessed; need-based.
  • MO Specifics: Administered via AAAs and Alzheimer’s Association; rural focus.
  • Services: Respite (4-6 hours/week), training, assistive tech ($500/year), supplies.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Missouri resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MO Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Missouri VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MO Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Missouri Seniors

Missouri Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MO Specifics:
    Rural access prioritized.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home health services.
MO SNC

Missouri Supplemental Nursing Care (SNC)

Requirements:
  • General:
    Age 65+, Missouri resident, in approved facility.
  • Income Limits:
    ~$1,215/month (individual).
  • Asset Limits:
    $2,000 (individual).
  • MO Specifics:
    Supplements SSI; facility-based only.
Benefits without Contact:
  • Services: Monthly cash payment (~$156-$292/month) for care costs.
Missouri Structured Family Caregiving Waiver

Structured Family Caregiving Waiver (SFCW)

Requirements:
  • General:
    Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
  • Income Limits (2025):
    ~$2,901/month (300% FBR, individual); QIT required.
  • Asset Limits:
    $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics:
    Caregiver must be family; small program size.
Benefits without Contact:
  • Services: Cash stipend ($1,000-$1,500/month) to family caregiver, respite, training, supplies ($500/year).
Missouri MO HealthNet ABD

MO HealthNet Aged, Blind, and Disabled (ABD)

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
  • Income Limits (2025):
    ~$1,690/month (individual, projected); spenddown allowed.
  • Asset Limits:
    $5,909.25 (individual), $11,818.45 (couple).
  • MO Specifics:
    Less intensive than waivers; statewide access.
Benefits without Contact:
  • Services: Personal care (2-4 hours/day), homemaker services, limited respite, medical equipment.
Missouri Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Missouri resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MO Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Missouri Caregiver Program

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Requirements:
  • General:
    Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year individual).
  • Asset Limits:
    Not assessed; need-based.
  • MO Specifics:
    Administered via AAAs and Alzheimer’s Association; rural focus.
Benefits without Contact:
  • Services: Respite (4-6 hours/week), training, assistive tech ($500/year), supplies.
Missouri SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Missouri resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MO Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Missouri VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MO Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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