1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Carmel Manor is a 175-bed skilled nursing, memory care, and personal care community in Fort Thomas, Kentucky, offering skilled nursing, short-term rehabilitation, memory care, personal care, and respite services. The facility is operated by The Carmelite Sisters For The Aged And Infirm, a voluntary nonprofit organization. It accepts Medicare, Medicaid, and private pay. Carmel Manor holds a 1-star CMS overall rating, driven by its Health Inspection score, which ranks in the bottom fifth of Kentucky’s 186 rated skilled nursing facilities. Across inspections since 2019, the facility accumulated 37 total health citations — nearly three times the Kentucky average of 13.5 — including 7 critical and 4 serious citations; a May 2025 follow-up visit confirmed substantial compliance with the accepted plan of correction. CMS assessed $312,000 in civil money penalties, anchored by a $292,000 fine in July 2025 associated with three critical abuse-and-neglect citations, as well as a four-day payment denial in March 2025. Staffing is the facility’s clearest counterpoint: nurse staffing averages 4 hours and 34 minutes per resident per day, 32% above the Kentucky average, earning a 4-star CMS staffing rating and a top-20 statewide rank out of 184 facilities. The facility’s occupancy rate is 54% — well below Kentucky’s average of 81.3% — indicating current bed availability. Private pay accounts for 67% of admissions, with an average length of stay near 200 days. Carmel Manor’s rehabilitation services, above-average nursing staff hours, and current availability make it well-suited to short-term post-acute stays and personal care placements in Campbell County. However, families should review the facility’s inspection history, abuse-related citations, and federal penalties before making a placement decision.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 16th out of 189 homes in Kentucky for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ■ Avg State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 2m per day | ▲ 29% State avg: 48m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ▲ 6% State avg: 2h 24m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 7m per day | ▲ 17% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 7% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 30m per day | ▼ 3% State avg: 31m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Carmel Manor is administered by Jena Quinn-Sexton.
In Kentucky, the Cabinet for Health and Family Services, Office of Inspector General is the regulatory authority that conducts inspections and investigates complaints in all long-term care homes.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | KY Average | vs. KY Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 6 | This facility has 100% fewer total deficiencies than a typical Kentucky nursing home (0 vs. KY avg 6).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
State average 2.9
Last Health inspection on Jul 2025
State average 13.5
State average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 37 citations resulted from standard inspections; and 21 of 37 resulted from complaint investigations.
536% worse than State averageState average: 1.1
567% worse than State averageState average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
109% more staff per resident than Kentucky average
0% compared with Kentucky average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
16 total: 12 full-time employees and 4 contractors.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursAssists with medical care and medications.
63 total: 22 full-time employees and 41 contractors.
63
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursHelps with daily care and mobility.
182 total: 52 full-time employees and 130 contractors.
182
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6,992 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 130 | 182 | 19,486 | 92 | 100% | 8.9 |
| Licensed Practical Nurse | 22 | 41 | 63 | 8,019 | 92 | 100% | 9.1 |
| Registered Nurse | 12 | 4 | 16 | 2,755 | 91 | 99% | 9.3 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,604 | 90 | 98% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 704 | 73 | 79% | 6.7 |
| Qualified Social Worker | 3 | 0 | 3 | 538 | 65 | 71% | 6.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 520 | 60 | 65% | 6.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 463 | 63 | 68% | 6.3 |
| Respiratory Therapist | 1 | 0 | 1 | 437 | 60 | 65% | 7.3 |
| Physical Therapy Assistant | 4 | 0 | 4 | 322 | 57 | 62% | 4.8 |
| Medication Aide/Technician | 4 | 0 | 4 | 255 | 46 | 50% | 5.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 71 | 11 | 12% | 6.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 7 | 2 | 2% | 3.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
395% higher than Kentucky averageKentucky average: $63K
30% more fines than Kentucky averageKentucky average: 2.3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
206% more payment denials than Kentucky averageKentucky average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 24, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 15, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 15, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 15, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.1
44% worse than Kentucky averageKentucky average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.7
73% worse than Kentucky averageKentucky average: 18.9
Percent of long-stay residents whose need for help with daily activities has increased
28.4%
69% worse than Kentucky averageKentucky average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
30.4%
55% worse than Kentucky averageKentucky average: 19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.4%
92% worse than Kentucky averageKentucky average: 20.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
In line with Kentucky averageKentucky average: 3.8%
Percent of long-stay high risk residents with pressure ulcers
4.3%
26% better than Kentucky averageKentucky average: 5.8%
Percent of long-stay residents with a urinary tract infection
1.9%
In line with Kentucky averageKentucky average: 1.9%
Percent of long-stay residents who lose too much weight
8.6%
27% worse than Kentucky averageKentucky average: 6.8%
Percent of long-stay residents who have depressive symptoms
4.1%
71% better than Kentucky averageKentucky average: 14.3%
Percent of long-stay residents who received an antipsychotic medication
11.8%
24% better than Kentucky averageKentucky average: 15.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
5% better than Kentucky averageKentucky average: 93.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Kentucky averageKentucky average: 96.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
18% better than Kentucky averageKentucky average: 83.7%
Percent of short-stay residents who newly received an antipsychotic medication
4.6%
135% worse than Kentucky averageKentucky average: 1.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.1%
In line with Kentucky averageKentucky average: 83.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
19% of new residents, usually for short-term rehab.
67% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
81Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Carmel Manor from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #17 / 192Payroll — State benchmarkedThis home is ranked 17th out of 192 homes in Kentucky for payroll. Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #11 / 192Payroll % — State benchmarkedThis home is ranked 11th out of 192 homes in Kentucky for payroll %. Shows payroll as a percentage of revenue versus the Kentucky average. Well-run Kentucky facilities typically land around 50–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Kentucky that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (67% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.5 miles from city center
Estimated distance in miles from Fort Thomas's city center to Carmel Manor's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the KY Cabinet for Health & Family Services (CHFS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Redbanks Colonial Terrace | NH IL MC SNF | Sebree | 87
Facility
87
KY AVG
82
Rank
#149 / 341 |
92.0%
Facility
92.0%
KY AVG
84.3
Rank
#58 / 168 | +9% | 3.91
Facility
3.91
KY AVG
3.75
Rank
#35 / 189 | -17% | +4% | $0
Facility
$0
KY AVG
$65.4k
Rank
#1 / 195 | 6
Facility
6
KY AVG
13.5
Rank
#28 / 191 | 3.0
Facility
3.0
KY AVG
4.4
Rank
#47 / 191 | - | 80 | A+ |
41
Facility
41
KY AVG
41
Rank
#220 / 423 | Henderson County Health Care Corporation | $5.8MFiscal year ending 06/2024
Facility
$5.8MFiscal year ending 06/2024
KY AVG
$10.5M
Rank
#149 / 192 | $3.6MFiscal year ending 06/2024
Facility
$3.6MFiscal year ending 06/2024
KY AVG
$4.0M
Rank
#135 / 192 | 62.3%Fiscal year ending 06/2024
Facility
62.3%Fiscal year ending 06/2024
KY AVG
40.7%
Rank
#73 / 192 | 185291 | ||||
| Middlesboro Nursing and Rehabilitation Facility | NH SNF | Middlesboro | 95
Facility
95
KY AVG
82
Rank
#116 / 341 |
96.6%
Facility
96.6%
KY AVG
84.3
Rank
#17 / 168 | +15% | 3.34
Facility
3.34
KY AVG
3.75
Rank
#91 / 189 | -26% | -11% | $0
Facility
$0
KY AVG
$65.4k
Rank
#1 / 195 | 1
Facility
1
KY AVG
13.5
Rank
#1 / 191 | 1.0
Facility
1.0
KY AVG
4.4
Rank
#1 / 191 | - | 92 | - |
62
Facility
62
KY AVG
41
Rank
#88 / 423 | Melissa Robbins | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
KY AVG
$10.5M
Rank
#68 / 192 | $4.6MFiscal year ending 12/2023
Facility
$4.6MFiscal year ending 12/2023
KY AVG
$4.0M
Rank
#98 / 192 | 43.5%Fiscal year ending 12/2023
Facility
43.5%Fiscal year ending 12/2023
KY AVG
40.7%
Rank
#161 / 192 | 185240 | ||||
| Maysville Nursing and Rehabilitation Facility | NH SNF | Maysville | 130
Facility
130
KY AVG
82
Rank
#37 / 341 |
88.5%
Facility
88.5%
KY AVG
84.3
Rank
#87 / 168 | +5% | 3.07
Facility
3.07
KY AVG
3.75
Rank
#137 / 189 | -49% | -18% | $0
Facility
$0
KY AVG
$65.4k
Rank
#1 / 195 | 4
Facility
4
KY AVG
13.5
Rank
#10 / 191 | 4.0
Facility
4.0
KY AVG
4.4
Rank
#89 / 191 | - | 115 | - |
55
Facility
55
KY AVG
41
Rank
#126 / 423 | - | $13.3MFiscal year ending 12/2023
Facility
$13.3MFiscal year ending 12/2023
KY AVG
$10.5M
Rank
#37 / 192 | $6.0MFiscal year ending 12/2023
Facility
$6.0MFiscal year ending 12/2023
KY AVG
$4.0M
Rank
#57 / 192 | 45.2%Fiscal year ending 12/2023
Facility
45.2%Fiscal year ending 12/2023
KY AVG
40.7%
Rank
#137 / 192 | 185207 | ||||
| Rockcastle Regional Hospital and Respiratory Care | NH SNF | Mount Vernon | 143
Facility
143
KY AVG
82
Rank
#26 / 341 |
82.5%
Facility
82.5%
KY AVG
84.3
Rank
#122 / 168 | -2% | 2.36
Facility
2.36
KY AVG
3.75
Rank
#181 / 189 | +103% | -37% | $0
Facility
$0
KY AVG
$65.4k
Rank
#1 / 195 | 4
Facility
4
KY AVG
13.5
Rank
#10 / 191 | 2.0
Facility
2.0
KY AVG
4.4
Rank
#16 / 191 | - | 118 | - |
49
Facility
49
KY AVG
41
Rank
#170 / 423 | - | - | - | - | 185157 | ||||
| Carmel Manor | NH MC RC SNF | Fort Thomas | 175
Facility
175
KY AVG
82
Rank
#12 / 341 | - | - | 4.56
Facility
4.56
KY AVG
3.75
Rank
#16 / 189 | -49% | +22% | $312.3k
Facility
$312.3k
KY AVG
$65.4k
Rank
#192 / 195 | 37
Facility
37
KY AVG
13.5
Rank
#186 / 191 | 7.4
Facility
7.4
KY AVG
4.4
Rank
#170 / 191 | 11 | 84 | - |
34
Facility
34
KY AVG
41
Rank
#261 / 423 | The Carmelite Sisters For The Aged And Infirm | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
KY AVG
$10.5M
Rank
#57 / 192 | $4.7MFiscal year ending 12/2023
Facility
$4.7MFiscal year ending 12/2023
KY AVG
$4.0M
Rank
#17 / 192 | 44.7%Fiscal year ending 12/2023
Facility
44.7%Fiscal year ending 12/2023
KY AVG
40.7%
Rank
#11 / 192 | 185208 |
Carmel Manor has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to KY state health department records, Carmel Manor's license number is 100056.
Carmel Manor's occupancy is 53.5%.
Carmel Manor has been operating for approximately 1 year, based on available licensing and registration records.
No, Carmel Manor has a no-pet policy.
Carmel Manor is registered as a non-profit in KY.
Jena Quinn-Sexton is the administrator of Carmel Manor.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
