Smaller home · May offer a more intimate, personalized care environment.
Cassie’s Castle II
Cassie’s Castle II offers nursing home care, assisted living, independent living, and memory care in Royal Palm Beach, FL. Nursing home care provides licensed nursing care on site around the clock, while assisted living helps with daily tasks such as dressing, bathing, and medication while a resident keeps an apartment. Independent living provides private living with community services and no daily care, and memory care provides a secured setting with supervision for someone at risk of wandering.
The community has 6 beds, making it a smaller setting where staff and residents can get to know each other. Its range of care levels may suit a resident whose needs grow over time and who may be able to remain in the same community as care needs change.
Medicaid is accepted, which gives a family another payment option when savings may not cover a long stay. Paulette Angella Henry serves as administrator, and Simz operates the community. Cassie’s Castle II is in the La Mancha neighborhood, and its walk score of 38 indicates a car-dependent setting where most errands require a car or a ride.
Community insights.
About This Community
Cassie’s Castle II is legally operated by Simz, Inc., and administered by Paulette Angella Henry.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
The figures below cover inspections recorded since February 19, 2014.
ALM Inspection Grade
10 points below the Florida average for state-licensed facilities (83/100)
Category breakdown
Citations
Concern
7.5 citation points per inspection (127 points across 17 inspections) · 2× more than the typical state-licensed FL facility (median: 4.1)
Finding Frequency
Concern
91% of inspections found a citation · 2× more than the typical state-licensed FL facility (median: 43%)
Enforcement
Typical
3 enforcement actions · 50% more than the typical state-licensed FL facility (median: 2) · $1,500 in fines
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
3vs 4 avg↓ 25% fewer than FL avg
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3vs 4 avg↓ 25% fewer than FL avg
-
$1.5kvs $9.5k↓ 84% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (28% above)
• Citations per inspection (111% above)
• Inspections with citations (11% above)
• Inspection citation rate (90% above) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
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Total citations
| 32 | 25.0 | This facility has 28% more total citations than a typical Florida nursing home (32 vs. FL avg 25).↑ 28% worse |
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Citations per inspection
| 1.9 | 0.9 | This facility has 111% more citations per inspection than a typical Florida nursing home (1.9 vs. FL avg 0.9).↑ 111% worse |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 17 | 26.0 | This facility has had 35% fewer total inspections than the Florida average (17 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 35% fewer |
|
Inspections with citations
| 10 | 9.0 | This facility has 11% more inspections with citations than a typical Florida nursing home (10 vs. FL avg 9).↑ 11% worse |
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Inspection citation rate
| 59% | 31% | This facility has 28 percentage points higher inspection citation rate than a typical Florida nursing home (59% vs. FL avg 31%).↑ 28% worse |
Places of interest near Cassie’s Castle II
1.1 miles from city center
Estimated distance in miles from Royal Palm Beach's city center to Cassie’s Castle II's address, calculated via Google Maps.
Calculate Travel Distance to Cassie’s Castle II
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Compare Nursing Homes around West Palm Beach
Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Florida average is: 70.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lourdes Noreen McKeen Residence | NH AL CCRC IL SNF | West Palm Beach | 132
Facility
132
FL AVG
124
Rank
#88 / 238 | B- |
90.2%
Facility
90.2%
FL AVG
89.1%
Rank
#72 / 117 | +1% | 4.16
Facility
4.16
FL AVG
4.06
Rank
#78 / 184 | +56% | +2% | $0
Facility
$0
FL AVG
$62.7k
Rank
#1 / 186 | 30
Facility
30
FL AVG
19.9
Rank
#148 / 183 | 10.0
Facility
10.0
FL AVG
4.6
Rank
#181 / 183 | - | 119 | - |
96
Facility
96
FL AVG
43
Rank
#3 / 260 | Judith Naderhoff | $16.3MFiscal year ending 12/2024
Facility
$16.3MFiscal year ending 12/2024
FL AVG
$15.3M
Rank
#69 / 178 | $10.6MFiscal year ending 12/2024
Facility
$10.6MFiscal year ending 12/2024
FL AVG
$9.8M
Rank
#53 / 178 | 65.2%Fiscal year ending 12/2024
Facility
65.2%Fiscal year ending 12/2024
FL AVG
70.2%
Rank
#48 / 178 | 105420 | ||||
| Colonial Skilled Nursing Facility | NH AL MC RC SNF | West Palm Beach | 144
Facility
144
FL AVG
124
Rank
#79 / 238 | D+ | - | - | 4.24
Facility
4.24
FL AVG
4.06
Rank
#78 / 184 | +80% | +5% | $5.4k
Facility
$5.4k
FL AVG
$62.7k
Rank
#126 / 186 | 22
Facility
22
FL AVG
19.9
Rank
#116 / 183 | 7.3
Facility
7.3
FL AVG
4.6
Rank
#167 / 183 | - | 28 | A+ |
23
Facility
23
FL AVG
43
Rank
#186 / 260 | Colonial Assisted Living At Palm Beach LLC | $8.0MFiscal year ending 12/2024
Facility
$8.0MFiscal year ending 12/2024
FL AVG
$15.3M
Rank
#155 / 178 | $2.0MFiscal year ending 12/2024
Facility
$2.0MFiscal year ending 12/2024
FL AVG
$9.8M
Rank
#175 / 178 | 25.6%Fiscal year ending 12/2024
Facility
25.6%Fiscal year ending 12/2024
FL AVG
70.2%
Rank
#178 / 178 | 105875 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other FL nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Programs that may help with care and living costs in Florida
Cassie’s Castle II is in Royal Palm Beach, Florida. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Long-Term Care Waiver
Florida Statewide Medicaid Managed Care Long-Term Care (SMMC LTC)
- Income limit
- 2026 · The 2026 individual ICP/HCBS income standard is $2,982/month; trust and spousal rules require individualized review.
Eligibility
- General
- Medicaid-eligible adults age 65+ or adults age 18+ eligible because of disability who meet the required nursing-facility or qualifying hospital level of care.
- FL specifics
- DOEA assesses medical eligibility and DCF determines financial eligibility; managed-care enrollment and assessed need determine services.
What it provides
- Authorized long-term-care services through the SMMC LTC plan; specific hours and respite benefits depend on the care plan.
Optional State Supplementation (OSS)
Florida Optional State Supplementation
- Income limit
- 2026 · January 2026 individual income limits vary by category: $1,072.40 redesign; $1,179 protected. Couple limits and income deductions differ.
- Asset limit
- $2,000 for one person or $3,000 for a couple under the January 2026 OSS standards.
Eligibility
- General
- Eligible older, blind or disabled Florida residents in qualifying non-institutional residential settings who meet OSS financial and other requirements.
- FL specifics
- Redesign and protected categories use different provider-payment and subsidy standards; DCF determines the applicable category.
What it provides
- Monthly residential-support supplement based on countable income; individual maximum is $184.40 redesign or $345 protected under the January 2026 table; $160 personal-needs allowance.
Community Care for the Elderly (CCE)
Florida CCE
Eligibility
- General
- Florida residents age 60+ with assessed functional impairment who need community support.
- FL specifics
- A needs assessment determines service priority; Adult Protective Services referrals involving abuse, neglect or exploitation receive priority.
What it provides
- Assessed community services such as home support; meals; respite; adult day care and transportation; subject to the local care plan and funding.
Home Care for the Elderly (HCE)
Florida Home Care for the Elderly
- Income limit
- Income must meet the Institutional Care Program standard used for HCE eligibility.
- Asset limit
- Applicable Institutional Care Program resource standards apply.
Eligibility
- General
- Adults age 60+ at risk of nursing-home placement living in a private family setting with an approved adult live-in caregiver.
- FL specifics
- Caregiver approval and a case-managed plan are required; this is distinct from CCE and Medicaid LTC.
What it provides
- Basic subsidy of $160/month; additional special subsidies for approved needs may be available without a universal fixed amount.
Alzheimer’s Disease Initiative
Florida Alzheimer’s Disease Initiative (ADI)
Eligibility
- General
- Dementia caregiver support and temporary respite for adults age 18+ with diagnosed or suspected Alzheimer’s/related dementia affecting daily activities, assessed through Florida’s aging network.
- FL specifics
- Clients cannot also enroll in a Medicaid capitated long-term-care program. Funding, priority assessment, service requirements and copayment rules apply.
What it provides
- Authorized in-home or facility-based respite; caregiver support and related services. Extended respite may last up to 30 days; this is temporary caregiver relief; not ongoing assisted-living room-and-board coverage.




