Chandler Hall Health Services, Inc. – Hicks
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Respite Care · Pennsylvania, PA

Chandler Hall Health Services, Inc. – Hicks

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Respite Care · Pennsylvania, PA

Overview of Chandler Hall Health Services, Inc. – Hicks

Located on Barclay Street, Chandler Hall Health Services, Inc. – Hicks is a nursing home in Newtown, Pennsylvania, that offers a wide range of care options within a 36-bed setting. These include skilled nursing, rehabilitation, palliative care, hospice services, and respite care, with 24-hour staffing available to support residents at all times.

Operating at 64% occupancy, the community has 23 older adults currently in residence. Furthermore, residents have access to many nearby services and amenities without relying heavily on transportation, as its surrounding area is highly walkable with a Walk Score of 83.

The community’s staffing structure focuses on addressing residents’ personal care needs and ongoing medical supervision. In connection, registered nurses are part of the daily care team, providing approximately 48 minutes of care per resident, while nursing aides provide about 2 hours and 26 minutes of direct support. Additionally, LPNs or LVNs contribute around 1 hour and 3 minutes per resident.

With a focus on nutrition and quality, the community serves meals with fresh local ingredients. Amenities include a beauty salon and barber shop, enclosed outdoor areas for gardening activities, and spacious common areas for social programs and personal use. Monitored entrances and 24-hour staff oversight are among the security measures provided.

Medication management and safety procedures, particularly regarding staff training and the secure handling of hazardous materials, are among the recurring concerns identified through state inspections. For families exploring care options, it would be beneficial to discuss these areas of concern and measures taken to maintain compliance.

(215) 860-4000

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Pennsylvania state averages

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 48m per day ■ Avg State avg: 47m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 3m per day ▲ 15% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 26m per day ▲ 11% State avg: 2h 12m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 59m per day ▲ 13% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 67% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 33m per day ■ Avg State avg: 33m per day · National avg: 28m per day
Bed community size
36-bed community Rank #518 / 555Bed count — State benchmarkedThis home is ranked 518th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 83 / 100 Rank #66 / 668Walk Score — State benchmarkedThis home is ranked 66th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
64%
Rank #323 / 518Occupancy rate — State benchmarkedThis home is ranked 323rd out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
23 / 36
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceFebruary 28, 2026
ExpirationFebruary 28, 2027
CountyBucks
License LevelFULL
License Number129870

Ownership & Operating Entity

Chandler Hall Health Services, Inc. – Hicks is legally operated by Chandler Hall Health Services Inc.

Owner NameChandler Hall Health Services Inc
Profit StatusNon-Profit

Type Of Units

Alzheimer's
36 units
Total beds
36 units

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

State Inspection Report (PA)

September 22, 2025
46 Total Daily Staff PA avg: 76.9 Rank #270 / 361 Total Daily Staff — State benchmarked This home is ranked 270th out of 361 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 361 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
35 Waking Staff
0 Resident Support Staff
23 Residents Served
5 Current Residents

Secured Dementia Care Unit (PA)

Hicks
36 Capacity
23 Residents Served

Resident Conditions (PA)

Age 60+ 23 (100%)
Mobility Need 23 (100%)
Mental Illness 8 (35%)

Amenities & Lifestyle

Beauty Salon And Barber Shop
Outdoor Enclosed Spaces For Flower Beds And Vegetable Gardening
Spacious Common Areas For Group And Individual Activities
24-Hour Secure Entrances And Staff Surveillance
Specific ProgramsSkilled Nursing and Rehabilitation

Dining & Nutrition

Food DescriptionChandler Hall’s culinary staff are dedicated to serving high-quality, tasty, and nutritious meals made with fresh local ingredients.

Contact Chandler Hall Health Services, Inc. – Hicks

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 32 citations 2 complaints 7 inspections 10 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania nursing home score (the benchmark); higher is better.

2 points above the Pennsylvania average for nursing homes (83/100)

Rank #206 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 206th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 85 out of 100. Letter grade B. 2 points above the Pennsylvania average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 8 Better Metrics better than Pennsylvania average:
• Total citations (49% below)
• Citations per year (49% below)
• Citations per inspection (19% below)
• Total inspections (36% below)
• Inspections with citations (50% below)
• Inspection citation rate (22% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection September 22, 2025 Follow Up

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3263 This facility has 49% fewer total citations than a typical Pennsylvania nursing home (32 vs. PA avg 63).↓ 49% better Rank #207 / 482 Total citations — State benchmarked This home is ranked 207th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 6.412.6 This facility has 49% fewer citations per year than a typical Pennsylvania nursing home (6.4 vs. PA avg 12.6).↓ 49% better
Citations per inspection Info Average citations per inspection. 4.65.7 This facility has 19% fewer citations per inspection than a typical Pennsylvania nursing home (4.6 vs. PA avg 5.7).↓ 19% better Rank #293 / 482 Citations per inspection — State benchmarked This home is ranked 293rd out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 711 This facility has 36% fewer total inspections than a typical Pennsylvania nursing home (7 vs. PA avg 11).↓ 36% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 48 This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 57%73% This facility has 16 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (57% vs. PA avg 73%).↓ 16% better Rank #137 / 482 Inspection citation rate — State benchmarked This home is ranked 137th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 24 This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better Rank #110 / 482 Total complaints — State benchmarked This home is ranked 110th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 0.40.8 This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 22, 2025 follow-up inspection confirmed full implementation of the plan of correction for four prior deficiencies including abuse reporting and unlocked poisonous materials.
  • The March 6, 2025 renewal inspection found eight deficiencies involving staff training, food safety, medication management, fire drill evacuation, and preadmission screening.
  • The facility showed a pattern of unlocked poisonous materials accessible to residents in multiple inspections from 2021 through 2025 despite repeated citations and corrections.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.85
49% better than Pennsylvania average

Pennsylvania average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.21
83% better than Pennsylvania average

Pennsylvania average: 1.20

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 31.8%
38% worse than Pennsylvania average

Pennsylvania average: 23.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.6%
8% worse than Pennsylvania average

Pennsylvania average: 9.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Pennsylvania average

Pennsylvania average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 34.4%
36% worse than Pennsylvania average

Pennsylvania average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 67.6%
34% better than Pennsylvania average

Pennsylvania average: 50.6%

Places of interest near Chandler Hall Health Services, Inc. – Hicks

Address 0.0 miles from city center Info Estimated distance in miles from Newtown's city center to Chandler Hall Health Services, Inc. – Hicks's address, calculated via Google Maps.

Calculate Travel Distance to Chandler Hall Health Services, Inc. – Hicks

Add your location

Address

Compare Nursing Homes around Pennsylvania

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.

4 facilities compared · CMS & PA Dept. of Health data

Lima Estates
NH
AL
IL
MC
Media
60
Facility 60
PA AVG 94
Rank #399 / 555
62.3%
Facility 62.3%
PA AVG 78.7%
Rank #336 / 518
-21%
4.54
Facility 4.54
PA AVG 4.15
Rank #78 / 207
+122%+10%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 210
----5A+
24
Facility 24
PA AVG 46
Rank #511 / 668
-
$16.5M
Facility $16.5M
PA AVG $32.8M
Rank #113 / 209
$8.3M
Facility $8.3M
PA AVG $6.7M
Rank #134 / 209
50.7%
Facility 50.7%
PA AVG 40%
Rank #165 / 209
395492
Kirkland Village
NH
AL
HC
IL
MC
RC
Bethlehem
64
Facility 64
PA AVG 94
Rank #383 / 555
46.9%
Facility 46.9%
PA AVG 78.7%
Rank #454 / 518
-40%
4.30
Facility 4.30
PA AVG 4.15
Rank #90 / 207
+46%+4%
$21.6k
Facility $21.6k
PA AVG $61.2k
Rank #176 / 210
84
Facility 84
PA AVG 83
Rank #220 / 460
8
Facility 8
PA AVG 31.3
Rank #53 / 207
4.0
Facility 4.0
PA AVG 4.4
Rank #115 / 207
-30A+
12
Facility 12
PA AVG 46
Rank #591 / 668
Presbyterian Homes, Inc
$26.2M
Facility $26.2M
PA AVG $32.8M
Rank #68 / 209
$8.9M
Facility $8.9M
PA AVG $6.7M
Rank #123 / 209
34.1%
Facility 34.1%
PA AVG 40%
Rank #194 / 209
395916
Freedom Village at Brandywine
NH
AL
IL
MC
RC
Coatesville
60
Facility 60
PA AVG 94
Rank #399 / 555
90.9%
Facility 90.9%
PA AVG 78.7%
Rank #48 / 518
+15%
4.23
Facility 4.23
PA AVG 4.15
Rank #99 / 207
+31%+2%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 210
-
5
Facility 5
PA AVG 31.3
Rank #31 / 207
1.7
Facility 1.7
PA AVG 4.4
Rank #27 / 207
-46A+
9
Facility 9
PA AVG 46
Rank #603 / 668
Danielle Geyer
$12.5M
Facility $12.5M
PA AVG $32.8M
Rank #42 / 209
$14.5M
Facility $14.5M
PA AVG $6.7M
Rank #55 / 209
116%
Facility 116%
PA AVG 40%
Rank #170 / 209
396062
Barclay Friends
NH
AL
MC
RC
West Chester (North Franklin Street)
103
Facility 103
PA AVG 94
Rank #196 / 555
49.5%
Facility 49.5%
PA AVG 78.7%
Rank #438 / 518
-37%
4.70
Facility 4.70
PA AVG 4.15
Rank #62 / 207
+12%+13%
$9.4k
Facility $9.4k
PA AVG $61.2k
Rank #154 / 210
74
Facility 74
PA AVG 83
Rank #348 / 460
1
Facility 1
PA AVG 31.3
Rank #1 / 207
1.0
Facility 1.0
PA AVG 4.4
Rank #1 / 207
-61A+
35
Facility 35
PA AVG 46
Rank #421 / 668
Barclay Friends
$19.0M
Facility $19.0M
PA AVG $32.8M
Rank #98 / 209
$11.7M
Facility $11.7M
PA AVG $6.7M
Rank #70 / 209
61.7%
Facility 61.7%
PA AVG 40%
Rank #56 / 209
395848

Financial Assistance for
Nursing Home in Pennsylvania

Chandler Hall Health Services, Inc. – Hicks is located in NEWTOWN, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Chandler Hall Health Services, Inc. – Hicks

Who is the owner of Chandler Hall Health Services, Inc. – Hicks?

The legal owner and operator of Chandler Hall Health Services, Inc. – Hicks is Chandler Hall Health Services Inc.

Is Chandler Hall Health Services, Inc. – Hicks in a walkable area?

Chandler Hall Health Services, Inc. – Hicks has a walk score of 83. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Chandler Hall Health Services, Inc. – Hicks?

According to PA state health department records, Chandler Hall Health Services, Inc. – Hicks's license number is 129870.

When does Chandler Hall Health Services, Inc. – Hicks's license expire?

According to PA state health department records, Chandler Hall Health Services, Inc. – Hicks's license expires on February 28, 2027.

What is the occupancy rate at Chandler Hall Health Services, Inc. – Hicks?

Chandler Hall Health Services, Inc. – Hicks's occupancy is 64%.

Does Chandler Hall Health Services, Inc. – Hicks have different floorplan options?

Yes — see the floorplan options available at Chandler Hall Health Services, Inc. – Hicks on this page.

Does Chandler Hall Health Services, Inc. – Hicks operate as a for-profit or non-profit?

Chandler Hall Health Services, Inc. – Hicks is registered as a non-profit in PA.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance