Chandler Hall Health Services, Inc. – Hicks
Located on Barclay Street, Chandler Hall Health Services, Inc. – Hicks is a nursing home in Newtown, Pennsylvania, that offers a wide range of care options within a 36-bed setting. These include skilled nursing, rehabilitation, palliative care, hospice services, and respite care, with 24-hour staffing available to support residents at all times.
Operating at 64% occupancy, the community has 23 older adults currently in residence. Furthermore, residents have access to many nearby services and amenities without relying heavily on transportation, as its surrounding area is highly walkable with a Walk Score of 83.
The community’s staffing structure focuses on addressing residents’ personal care needs and ongoing medical supervision. In connection, registered nurses are part of the daily care team, providing approximately 48 minutes of care per resident, while nursing aides provide about 2 hours and 26 minutes of direct support. Additionally, LPNs or LVNs contribute around 1 hour and 3 minutes per resident.
With a focus on nutrition and quality, the community serves meals with fresh local ingredients. Amenities include a beauty salon and barber shop, enclosed outdoor areas for gardening activities, and spacious common areas for social programs and personal use. Monitored entrances and 24-hour staff oversight are among the security measures provided.
Medication management and safety procedures, particularly regarding staff training and the secure handling of hazardous materials, are among the recurring concerns identified through state inspections. For families exploring care options, it would be beneficial to discuss these areas of concern and measures taken to maintain compliance.
About this community
Occupancy
Chandler Hall Health Services, Inc. – Hicks is legally operated by Chandler Hall Health Services Inc.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
10vs 0.9 avg↑ 1011% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (49% below)
• Citations per year (49% below)
• Citations per inspection (19% below)
• Total inspections (36% below)
• Inspections with citations (50% below)
• Inspection citation rate (22% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 32 | 63 | This facility has 49% fewer total citations than a typical Pennsylvania nursing home (32 vs. PA avg 63).↓ 49% better Rank #207 / 482 Total citations — State benchmarked This home is ranked 207th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 6.4 | 12.6 | This facility has 49% fewer citations per year than a typical Pennsylvania nursing home (6.4 vs. PA avg 12.6).↓ 49% better |
|
Citations per inspection
| 4.6 | 5.7 | This facility has 19% fewer citations per inspection than a typical Pennsylvania nursing home (4.6 vs. PA avg 5.7).↓ 19% better Rank #293 / 482 Citations per inspection — State benchmarked This home is ranked 293rd out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 7 | 11 | This facility has 36% fewer total inspections than a typical Pennsylvania nursing home (7 vs. PA avg 11).↓ 36% better |
|
Inspections with citations
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
| 57% | 73% | This facility has 16 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (57% vs. PA avg 73%).↓ 16% better Rank #137 / 482 Inspection citation rate — State benchmarked This home is ranked 137th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better Rank #110 / 482 Total complaints — State benchmarked This home is ranked 110th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The September 22, 2025 follow-up inspection confirmed full implementation of the plan of correction for four prior deficiencies including abuse reporting and unlocked poisonous materials.
- The March 6, 2025 renewal inspection found eight deficiencies involving staff training, food safety, medication management, fire drill evacuation, and preadmission screening.
- The facility showed a pattern of unlocked poisonous materials accessible to residents in multiple inspections from 2021 through 2025 despite repeated citations and corrections.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
Places of interest near Chandler Hall Health Services, Inc. – Hicks
0.0 miles from city center
Estimated distance in miles from Newtown's city center to Chandler Hall Health Services, Inc. – Hicks's address, calculated via Google Maps.
Calculate Travel Distance to Chandler Hall Health Services, Inc. – Hicks
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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Lima Estates | NH AL IL MC | Media | 60
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PA AVG
94
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62.3%
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62.3%
PA AVG
78.7%
Rank
#336 / 518 | -21% | 4.54
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4.54
PA AVG
4.15
Rank
#78 / 207 | +122% | +10% | $0
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$0
PA AVG
$61.2k
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#1 / 210 | - | - | - | - | 5 | A+ |
24
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24
PA AVG
46
Rank
#511 / 668 | - | $16.5M
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$16.5M
PA AVG
$32.8M
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#113 / 209 | $8.3M
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$8.3M
PA AVG
$6.7M
Rank
#134 / 209 | 50.7%
Facility
50.7%
PA AVG
40%
Rank
#165 / 209 | 395492 | ||||
| Kirkland Village | NH AL HC IL MC RC | Bethlehem | 64
Facility
64
PA AVG
94
Rank
#383 / 555 |
46.9%
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46.9%
PA AVG
78.7%
Rank
#454 / 518 | -40% | 4.30
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4.30
PA AVG
4.15
Rank
#90 / 207 | +46% | +4% | $21.6k
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$21.6k
PA AVG
$61.2k
Rank
#176 / 210 | 84
Facility
84
PA AVG
83
Rank
#220 / 460 | 8
Facility
8
PA AVG
31.3
Rank
#53 / 207 | 4.0
Facility
4.0
PA AVG
4.4
Rank
#115 / 207 | - | 30 | A+ |
12
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12
PA AVG
46
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#591 / 668 | Presbyterian Homes, Inc | $26.2M
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$26.2M
PA AVG
$32.8M
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#68 / 209 | $8.9M
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$8.9M
PA AVG
$6.7M
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#123 / 209 | 34.1%
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34.1%
PA AVG
40%
Rank
#194 / 209 | 395916 | ||||
| Freedom Village at Brandywine | NH AL IL MC RC | Coatesville | 60
Facility
60
PA AVG
94
Rank
#399 / 555 |
90.9%
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90.9%
PA AVG
78.7%
Rank
#48 / 518 | +15% | 4.23
Facility
4.23
PA AVG
4.15
Rank
#99 / 207 | +31% | +2% | $0
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$0
PA AVG
$61.2k
Rank
#1 / 210 | - | 5
Facility
5
PA AVG
31.3
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#31 / 207 | 1.7
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1.7
PA AVG
4.4
Rank
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9
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9
PA AVG
46
Rank
#603 / 668 | Danielle Geyer | $12.5M
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$12.5M
PA AVG
$32.8M
Rank
#42 / 209 | $14.5M
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$14.5M
PA AVG
$6.7M
Rank
#55 / 209 | 116%
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116%
PA AVG
40%
Rank
#170 / 209 | 396062 | ||||
| Barclay Friends | NH AL MC RC | West Chester (North Franklin Street) | 103
Facility
103
PA AVG
94
Rank
#196 / 555 |
49.5%
Facility
49.5%
PA AVG
78.7%
Rank
#438 / 518 | -37% | 4.70
Facility
4.70
PA AVG
4.15
Rank
#62 / 207 | +12% | +13% | $9.4k
Facility
$9.4k
PA AVG
$61.2k
Rank
#154 / 210 | 74
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74
PA AVG
83
Rank
#348 / 460 | 1
Facility
1
PA AVG
31.3
Rank
#1 / 207 | 1.0
Facility
1.0
PA AVG
4.4
Rank
#1 / 207 | - | 61 | A+ |
35
Facility
35
PA AVG
46
Rank
#421 / 668 | Barclay Friends | $19.0M
Facility
$19.0M
PA AVG
$32.8M
Rank
#98 / 209 | $11.7M
Facility
$11.7M
PA AVG
$6.7M
Rank
#70 / 209 | 61.7%
Facility
61.7%
PA AVG
40%
Rank
#56 / 209 | 395848 |
Financial Assistance for
Nursing Home in Pennsylvania
Chandler Hall Health Services, Inc. – Hicks is located in NEWTOWN, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about Chandler Hall Health Services, Inc. – Hicks
Who is the owner of Chandler Hall Health Services, Inc. – Hicks?
The legal owner and operator of Chandler Hall Health Services, Inc. – Hicks is Chandler Hall Health Services Inc.
Is Chandler Hall Health Services, Inc. – Hicks in a walkable area?
Chandler Hall Health Services, Inc. – Hicks has a walk score of 83. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Chandler Hall Health Services, Inc. – Hicks?
According to PA state health department records, Chandler Hall Health Services, Inc. – Hicks's license number is 129870.
When does Chandler Hall Health Services, Inc. – Hicks's license expire?
According to PA state health department records, Chandler Hall Health Services, Inc. – Hicks's license expires on February 28, 2027.
What is the occupancy rate at Chandler Hall Health Services, Inc. – Hicks?
Chandler Hall Health Services, Inc. – Hicks's occupancy is 64%.
Does Chandler Hall Health Services, Inc. – Hicks have different floorplan options?
Yes — see the floorplan options available at Chandler Hall Health Services, Inc. – Hicks on this page.
Does Chandler Hall Health Services, Inc. – Hicks operate as a for-profit or non-profit?
Chandler Hall Health Services, Inc. – Hicks is registered as a non-profit in PA.
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