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Chapters Living of Town Center
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Overland Park, KS
Entrance of the assisted living facility with an overhang Interior common area with seating and decor Residents engaged in a physical activity session Residents enjoying live music performance in a common area

Chapters Living of Town Center

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Overland Park, KS
11909 Lamar Ave, Overland Park, KS 66209 View map
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Overview of Chapters Living of Town Center

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Residing in Overland Park, KS, the Chapters Living of Town Center is a community that provides assisted living and memory care services. The community offers spacious and comforting ccommodations tailored to the preferences of its residents. With a highly skilled team, this community is committed to providing top-tier customized care plans. Known for its specialized memory care program, evidence-based techniques are utilized to treat those with Dementia and Alzheimer’s Disease.

True to its goals by letting their residents live life to the fullest, enjoy a fine dining with wholesome meals and innovative menus that cater to all palettes. Meet new people in their customized activity programs for social engagements. The sense of belonging in their neighborhoods, along with its health and wellness programs and salon services, residents are assured to maximize an extraordinary stay. Thus, Chapters Living of Town Center proudly sets an unparalled community for senior living.

Facility Direct Line (913) 906-9696
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By The Numbers

Community insights.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #68 / 165Walk Score — State benchmarkedThis nursing home is ranked 68th out of 165 nursing homes we track in Kansas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Kansas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Kansas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
56 / 100

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What does this home offer?

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Pets Allowed

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Building Type: 3-story

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Fitness and Recreation

Places of interest near Chapters Living of Town Center

Address 5.8 miles from city center Info Estimated distance in miles from Overland Park's city center to Chapters Living of Town Center's address, calculated via Google Maps. — 0.29 miles to nearest hospital (Menorah Medical Center)

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the KS Dept. for Aging & Disability Services (KDADS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Kansas average is: 57.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Brookdale Rosehill ★ ★ ★ ★ ★
NH
AL
CCRC
SNF
Shawnee
92
Facility 92
KS AVG 74
Rank #38 / 155
81.5%
Facility 81.5%
KS AVG 80%
Rank #86 / 146
+2%
4.24
Facility 4.24
KS AVG 4.63
Rank #86 / 137
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +42%-9%
$0
Facility $0
KS AVG $49.2k
Rank #1 / 143
36
Facility 36
KS AVG 26.9
Rank #107 / 142
9.0
Facility 9.0
KS AVG 6.1
Rank #120 / 142
-75A+
54
Facility 54
KS AVG 49
Rank #72 / 165
Mary Patchett
$15.7MFiscal year ending 12/2023
Facility $15.7MFiscal year ending 12/2023
KS AVG $8.3M
Rank #13 / 139
$7.5MFiscal year ending 12/2023
Facility $7.5MFiscal year ending 12/2023
KS AVG $4.8M
Rank #20 / 139
48%Fiscal year ending 12/2023
Facility 48%Fiscal year ending 12/2023
KS AVG 57.8%
Rank #103 / 139
175478
Claridge Court ★ ★ ★ ★ ★
NH
IL
SNF
Prairie Village (Prairie Hills)
45
Facility 45
KS AVG 74
Rank #111 / 155
84.4%
Facility 84.4%
KS AVG 80%
Rank #74 / 146
+5%
4.94
Facility 4.94
KS AVG 4.63
Rank #42 / 137
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +15%+7%
$18.0k
Facility $18.0k
KS AVG $49.2k
Rank #93 / 143
17
Facility 17
KS AVG 26.9
Rank #29 / 142
5.7
Facility 5.7
KS AVG 6.1
Rank #61 / 142
138-
64
Facility 64
KS AVG 49
Rank #44 / 165
Lifespace Communities Inc
$13.4MFiscal year ending 12/2023
Facility $13.4MFiscal year ending 12/2023
KS AVG $8.3M
Rank #19 / 139
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
KS AVG $4.8M
Rank #22 / 139
51.7%Fiscal year ending 12/2023
Facility 51.7%Fiscal year ending 12/2023
KS AVG 57.8%
Rank #86 / 139
175343
Pleasant View Home ★ ★ ☆ ☆ ☆
NH
ADC
AL
HC
IL
MC
SNF
Inman
122
Facility 122
KS AVG 74
Rank #19 / 155
91.0%
Facility 91.0%
KS AVG 80%
Rank #30 / 146
+14%- ★ ★ ★ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -28%-
$0
Facility $0
KS AVG $49.2k
Rank #1 / 143
22
Facility 22
KS AVG 26.9
Rank #55 / 142
5.5
Facility 5.5
KS AVG 6.1
Rank #56 / 142
1111-
31
Facility 31
KS AVG 49
Rank #121 / 165
Reno County
$11.5MFiscal year ending 12/2023
Facility $11.5MFiscal year ending 12/2023
KS AVG $8.3M
Rank #30 / 139
$5.8MFiscal year ending 12/2023
Facility $5.8MFiscal year ending 12/2023
KS AVG $4.8M
Rank #39 / 139
50.5%Fiscal year ending 12/2023
Facility 50.5%Fiscal year ending 12/2023
KS AVG 57.8%
Rank #91 / 139
175406
Diversicare of Haysville ★ ☆ ☆ ☆ ☆
NH
HOS
MC
SNF
Haysville
100
Facility 100
KS AVG 74
Rank #30 / 155
84.0%
Facility 84.0%
KS AVG 80%
Rank #77 / 146
+5%
3.01
Facility 3.01
KS AVG 4.63
Rank #133 / 137
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ +20%-35%
$38.3k
Facility $38.3k
KS AVG $49.2k
Rank #115 / 143
40
Facility 40
KS AVG 26.9
Rank #111 / 142
8.0
Facility 8.0
KS AVG 6.1
Rank #104 / 142
284-
61
Facility 61
KS AVG 49
Rank #49 / 165
Diversicare Haysville Property LLC
$8.2MFiscal year ending 12/2023
Facility $8.2MFiscal year ending 12/2023
KS AVG $8.3M
Rank #53 / 139
$3.5MFiscal year ending 12/2023
Facility $3.5MFiscal year ending 12/2023
KS AVG $4.8M
Rank #69 / 139
42.4%Fiscal year ending 12/2023
Facility 42.4%Fiscal year ending 12/2023
KS AVG 57.8%
Rank #128 / 139
175133

Rank badges are statewide and care-type specific: each nursing home is ranked against every other KS nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Chapters Living of Town Center

What neighborhood is Chapters Living of Town Center in?

Chapters Living of Town Center is in the The Country Club neighborhood of Overland Park.

Is Chapters Living of Town Center in a walkable area?

Chapters Living of Town Center has a walk score of 56. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Are pets allowed at Chapters Living of Town Center?

Yes, Chapters Living of Town Center allows residents to bring their pets.

Are there photos of Chapters Living of Town Center?

Yes — there are 4 photos of Chapters Living of Town Center in the photo gallery on this page.

What levels of care does Chapters Living of Town Center provide?

Chapters Living of Town Center offers Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing.

What is the address of Chapters Living of Town Center?

Chapters Living of Town Center is located at 11909 Lamar Ave, Overland Park, KS 66209.

What is the phone number of Chapters Living of Town Center?

(913) 906-9696 will put you in contact with the team at Chapters Living of Town Center.

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