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Charles Ford Memorial Home INC is a 35-bed nonprofit assisted living community at 920 S. Main Street in New Harmony, Indiana. Managed by administrator Amy Knopf-Koch, with medical direction by Dr. Joseph Lee and nursing oversight by Kimberly Catt, the facility serves the Church Street neighborhood under a license active through September 2025. The community provides assisted living, respite care, and rehabilitation services within a small-scale, historic residential setting.
The community operates as a voluntary nonprofit with a BBB A+ rating and a mission-driven approach to senior housing. While the facility does not carry a CMS star rating, current 2026 filings show that the community maintains a citations-per-inspection rate of zero based on its most recent complaint investigation. Occupancy is approximately 63%, with 22 of 35 beds filled, reflecting steady growth from early 2024. The community focuses on a private-pay resident model and does not explicitly list Medicaid acceptance.
Direct bedside support is provided 24/7 by a team of licensed nurses and Certified Nursing Assistants (CNAs). A significant differentiator for this community is its caregiver turnover rate, which is reported as ten times lower than comparable healthcare settings, indicating high staff retention and continuity of care. The clinical model coordinates complex services such as hospice care, mobile X-ray and lab services, and pharmacy medication management. Regulatory records from 2024 noted past challenges in food container labeling and insulin pen priming techniques, which have been addressed through ongoing staff training and corrective action plans.
Residents live in an intimate 35-bed environment featuring safety monitoring systems, cable TV, and wireless internet. All-inclusive monthly services cover chef-inspired dining with resident-preference menus, weekly housekeeping, and personal laundry.
Shared community spaces support diverse activities such as gardening and local golf cart rides, capitalizing on the facility’s location in a historic small town. The social calendar includes health and wellness programming and scheduled transportation for errands and local outings. For specialized needs, the facility coordinates home health and salon services to ensure a comprehensive service package on-site.
Those seeking a community-rooted nonprofit option with exceptionally low staff turnover and 24/7 nursing availability may find this environment appropriate. Interested individuals should contact the administrator directly to discuss current food safety monitoring and medication administration training protocols to assess 2026 quality performance firsthand.
Lower than the Indiana average: 68.1%Charles Ford Memorial Home Inc is legally operated by Charles Ford Memorial Home Inc, and administrated by Amy Knopf-Koch.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. We don't score profiles with fewer than 3 inspections on record because a small inspection history reads as "below average" on every count-based metric — that would over-reward a facility just for being new.
Limited inspection history. Not enough information to score against the Indiana benchmark.
Indiana assisted living residences benchmark: C 74/100
Inspection score not available. Not enough information to score against the Indiana benchmark.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 36 | This facility has 89% fewer total deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 36).↓ 89% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 2 | 18 | This facility has 89% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 18).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 1.9 | This facility has 5% more deficiencies per inspection than a typical Indiana assisted living residence (2 vs. IN avg 1.9).↑ 5% worse |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 2 | 19 | This facility has 89% fewer total visits than a typical Indiana assisted living residence (2 vs. IN avg 19).↓ 89% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 2 | 7 | This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 100% | 37% | This facility has 63 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (100% vs. IN avg 37%).↑ 63% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 1 | 13 | This facility has 92% fewer inspections than a typical Indiana assisted living residence (1 vs. IN avg 13).↓ 92% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2024.
| 0.5 | 2.5 | This facility has 80% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 2.5).↓ 80% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 17, 2024, identified two deficiencies related to medication administration and food dating practices. Earlier inspections showed similar issues with food labeling and staff qualifications, indicating recurring challenges in these areas. Inspectors cited problems with proper insulin administration and adherence to facility policies for food safety. A complaint investigation during the latest visit found no deficiencies related to the allegations. The inspection history suggests ongoing attention is needed for medication management and food handling, with no clear improvement trend.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
107.7 miles from city center
Estimated distance in miles from New Harmony's city center to Charles Ford Memorial Home Inc's address, calculated via Google Maps.
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Charles Ford Memorial Home Inc is located in NEW HARMONY, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Tanglewood Trace |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mishawaka | 148 | Yes | 59 | 1 Bed / 1 Bed Deluxe | 15 | 43.2% | A+ | Barbara Gawel | Gahc3 Mishawaka In Alf Trs Sub LLC | Carol Campbell | 4 | 2 | 9 | 1.8 |
| StoryPoint Schererville |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Schererville (Rolling Hill Estates) | 99 | Yes | 36 | - | 5 | 88.9% | A+ | Stephanie Peterson | 7770 Schererville Opco LLC | Natasha Hoskin | 13 | 7 | 43 | 3.3 |
| Independence Village of Fishers East |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fishers (Saxony Village) | 87 | Yes | 12 | Studio / 1 Bed / 2 Bed | 19 | 69.0% | A+ | Christine Bright | 12950 Tablick Tenant LLC | Tina Brown | 11 | 8 | 0 | 0.0 |
| Independence Village of Fishers East (Saxony) |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fishers (Saxony Village) | 87 | Yes | 12 | - | 19 | 74.7% | A+ | Christine Bright | 12950 Tablick Tenant LLC | Tina Brown | 11 | 8 | 40 | 3.6 |
| Charles Ford Memorial Home Inc |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Harmony (Church Street) | 35 | No | 46 | - | - | 62.9% | A+ | Amy Knopf-Koch | Charles Ford Memorial Home Inc | Kimberly Catt | 1 | 1 | 4 | 2.0 |
Charles Ford Memorial Home Inc is in the Church Street neighborhood of NEW HARMONY.
Kimberly Catt is the Director of Nursing at Charles Ford Memorial Home Inc.
Charles Ford Memorial Home Inc has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Charles Ford Memorial Home Inc's license number is 24-001123-1.
According to IN state health department records, Charles Ford Memorial Home Inc's license expires on September 30, 2025.
Charles Ford Memorial Home Inc's occupancy is 63%.
Charles Ford Memorial Home Inc is registered as a non-profit in IN.
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