Citadel Post Acute
Citadel Post Acute is a Nursing Home in Arizona
Citadel Post Acute is a Nursing Home in Arizona
Citadel Post Acute
Citadel Post Acute is a Nursing Home in Arizona
Citadel Post Acute is a Nursing Home in Arizona
Overview of Citadel Post Acute
A few minutes from Gilbert, Citadel Post Acute is Mesa’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. They inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment. Citadel is the place to experience effective care.
Citadel nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
Home Information
CITADEL POST ACUTE
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Beds
128
Occupancy
90.1%
Total Bed Days Available
46720
Avg. Length of Stay
30 days
Avg. Residents per Day
112
Finance
Home Revenue
$12,512,900.00
Payroll Costs
$7,380,411.00
Profit
$1,990,680.00
Total Home Costs
$13,652,794.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
59%
House Specifics:
CCN
35103
Owner Name
SPETH, TERRY
Rural vs. Urban
Urban
County
Maricopa
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
1371
Total Discharges
1287
% Medicaid Admissions
21%
% Medicare Admissions
17%
% Private Pay Admissions
62%
% Medicaid Discharges
21%
% Medicare Discharges
16%
% Private Pay Discharges
63%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.62 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
19558
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
3565
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
15549
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: F (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Safety, Compliance & Inspections Overview
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Inspections
Number of formal inspections conducted by Arizona regulators.
16 inspections
These are formal, scheduled state inspections (not complaint investigations).
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BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited No review yet
Not accredited by the BBB, meaning its business practices have not been formally verified through BBB review.
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Last Inspection Date
Date of the most recent state inspection.
May 20, 2025
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Last Inspection Type
Type of the most recent inspection (e.g., routine, complaint, follow-up).
Complaint
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Last Inspection Results
Results or findings from the most recent inspection.
No deficiencies
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Alzheimer's Certification
This facility does not have state certification for Alzheimer's and dementia care.
No
Not Certified -
Total Complaints
Total number of complaints filed against this facility.
14 complaints
Complaints are reports submitted to the state about concerns regarding care, safety, staffing, or facility conditions.
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Complaint Inspections
Number of on-site inspections triggered by complaints.
14 inspections
These are on-site visits performed in response to complaints filed with the state.
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Total Violations
Total number of regulatory violations on record.
8 violations
Violations are confirmed instances where the facility did not meet regulatory requirements and required correction.
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the Arizona transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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CCN (CMS Certification)
Centers for Medicare & Medicaid Services (CMS) Certification Number.
35103
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Facility Type
Indicates the state-regulated license category used in Arizona (e.g., Residential Care Facility for the Elderly).
Nursing Care Institution
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in Arizona.
Active
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Licensee / Operator
Entity or organization legally responsible for managing this facility under Arizona regulations.
Citadel Post Acute
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License Number
State-issued license number for this facility.
NCI-2732
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License Expires
Date when the current license expires and must be renewed.
June 30, 2026
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Administrator
Name of the facility administrator.
CORY W WILLIAMS
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Qualifications
Care types and qualifications this facility is certified to provide.
Health Care
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Services
Green = included in base rate. Red = not included or additional fee.
Operations & Staffing
-
Quality Rating
Arizona state quality rating (A, B, C, or Not Applicable).
A
Types of Care at Citadel Post Acute
Skilled Nursing
Places of interest near Citadel Post Acute
7.7 miles from city center
5121 E Broadway Rd, Mesa, AZ 85206
Calculate Travel Distance to Citadel Post Acute
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
177
Total Staff
176
Employees
1
Contractors
49,665
Total Hours (Quarter)
65
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 8 | No |
| Licensed Practical Nurse | 33 | 9.7 | No |
| Certified Nursing Assistant | 59 | 9.1 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
116 staff
9.1hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.4hs shift avg
Therapy Services ⓘ
32 staff
6.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
6.3hs shift avg
Dietary Services ⓘ
5 staff
7.1hs shift avg
Other Services ⓘ
10 staff
8.1hs shift avg
Contractor Analysis
0.4%
of total hours from contractors
196 contractor hours this quarter
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 59 | 0 | 59 | 17,215 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 33 | 0 | 33 | 12,132 | 91 | 100% | 9.7 |
| Dental Services Staff | 10 | 0 | 10 | 3,741 | 87 | 96% | 8.1 |
| Registered Nurse | 14 | 0 | 14 | 3,225 | 91 | 100% | 8 |
| Physical Therapy Aide | 6 | 0 | 6 | 2,103 | 87 | 96% | 7 |
| Respiratory Therapy Technician | 10 | 0 | 10 | 1,958 | 75 | 82% | 7.4 |
| Medication Aide/Technician | 4 | 0 | 4 | 1,508 | 88 | 97% | 9.7 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,481 | 71 | 78% | 6.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,266 | 70 | 77% | 6.9 |
| Qualified Social Worker | 5 | 0 | 5 | 882 | 65 | 71% | 6.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 843 | 83 | 91% | 7.2 |
| RN Director of Nursing | 6 | 0 | 6 | 775 | 73 | 80% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 724 | 85 | 93% | 8.5 |
| Physical Therapy Assistant | 7 | 0 | 7 | 656 | 66 | 73% | 6.3 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 437 | 62 | 68% | 7 |
| Occupational Therapy Aide | 1 | 1 | 2 | 200 | 61 | 67% | 3.2 |
Comparison Chart
Compare Nursing Homes around Gilbert
Citadel Post Acute
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
Mesa
128
No
F
27
SPETH, TERRY
90.1%
$12,512,900.00
$7,380,411.00
59%
112.10
5/5
3.6176
4/5
3/5
5/5
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Santé of Scottsdale
SNF
24/7 care needed
Mesa
70
No
-
29
MUNCH TOOKE, LLC
93.4%
$27,289,252.00
$6,346,319.00
23.3%
64.80
5/5
4.6762
4/5
4/5
5/5
1
The Center at Val Vista
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
Gilbert
96
No
-
1
MURDOCK, MONTE
75.1%
$23,863,941.00
$6,264,546.00
26.3%
58.80
5/5
3.6449
5/5
3/5
5/5
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Wellsprings Therapy Center of Gilbert
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
Gilbert
32
No
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27
NARDUCCI, NICK
65.6%
$6,607,845.00
$2,853,365.00
43.2%
27.40
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3.8494
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5/5
-
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Arizona Seniors
Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
- General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AZ Specifics: Covers tribal members; rural outreach.
- Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
- General: Age 60+, Arizona resident, at risk of institutionalization.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $10,000 (individual).
- AZ Specifics: Limited funding; waitlists common.
- Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
- General: Age 55+, Arizona resident, unemployed, low-income.
- Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
- Asset Limits: Not specified; income-driven.
- AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
- Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
- General: Age 60+ priority, Arizona resident, own/rent home, low-income.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- AZ Specifics: High demand in rural desert areas; limited annual funds.
- Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
- General: Age 62+, Arizona resident, very low income, able to live independently with support.
- Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
- Asset Limits: $10,000 (individual, excludes home if owned).
- AZ Specifics: Limited units; high demand in metro areas like Phoenix.
- Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
- General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- AZ Specifics: Focus on rural access; complements ALTCS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
- General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
- Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
- Asset Limits: Not specified; income-driven eligibility.
- AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
- Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
Claim What’s Yours Financial Aid for Arizona Seniors
ALTCS
Arizona Long Term Care System
Requirements:
-
General:
Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
-
Income Limits (2025):
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual), $3,000 (couple).
-
AZ Specifics:
Covers tribal members; rural outreach.
Benefits without Contact:
- Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS
Non-Medical Home and Community Based Services
Requirements:
-
General:
Age 60+, Arizona resident, at risk of institutionalization.
-
Income Limits:
~$2,000/month (individual, varies).
-
Asset Limits:
$10,000 (individual).
-
AZ Specifics:
Limited funding; waitlists common.
Benefits without Contact:
- Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
-
General:
Age 55+, Arizona resident, unemployed, low-income.
-
Income Limits (2025):
~$1,519/month (125% of poverty level, individual).
-
Asset Limits:
Not specified; income-driven.
-
AZ Specifics:
Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
- Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP
Weatherization Assistance Program (WAP)
Requirements:
-
General:
Age 60+ priority, Arizona resident, own/rent home, low-income.
-
Income Limits (2025):
~$2,510/month (200% of poverty level, individual).
-
Asset Limits:
Not applicable; income-focused.
-
AZ Specifics:
High demand in rural desert areas; limited annual funds.
Benefits without Contact:
- Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202
Section 202 Supportive Housing for the Elderly
Requirements:
-
General:
Age 62+, Arizona resident, very low income, able to live independently with support.
-
Income Limits (2025):
~$1,645/month (50% of area median income, individual, varies by county).
-
Asset Limits:
$10,000 (individual, excludes home if owned).
-
AZ Specifics:
Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
- Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES
Arizona CARES Program
Requirements:
-
General:
Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
-
Income Limits:
No strict limit; cost-sharing above ~$2,500/month threshold.
-
Asset Limits:
Not applicable; need-based.
-
AZ Specifics:
Focus on rural access; complements ALTCS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS
AZ DES Non-Medical Home and Community Based Services (HCBS)
Requirements:
-
General:
Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
-
Income Limits:
Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
-
Asset Limits:
Not specified; income-driven eligibility.
-
AZ Specifics:
Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
- Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
Contact Us
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