Citadel Post Acute

Citadel Post Acute is a Nursing Home in Arizona

Citadel Post Acute is a Nursing Home in Arizona

Citadel Post Acute

5121 E Broadway Rd, Mesa, AZ 85206 View Map

Citadel Post Acute is a Nursing Home in Arizona

Citadel Post Acute is a Nursing Home in Arizona

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Overview of Citadel Post Acute

A few minutes from Gilbert, Citadel Post Acute is Mesa’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. They inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment. Citadel is the place to experience effective care.

Citadel nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.

(480) 832-5555
Home Information CITADEL POST ACUTE
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
128
Occupancy
90.1%
Total Bed Days Available
46720
Avg. Length of Stay
30 days
Avg. Residents per Day
112
Finance
Home Revenue
$12,512,900.00
Payroll Costs
$7,380,411.00
Profit
$1,990,680.00
Total Home Costs
$13,652,794.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
59%
House Specifics:
CCN
35103
Owner Name
SPETH, TERRY
Rural vs. Urban
Urban
County
Maricopa
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
1371
Total Discharges
1287
% Medicaid Admissions
21%
% Medicare Admissions
17%
% Private Pay Admissions
62%
% Medicaid Discharges
21%
% Medicare Discharges
16%
% Private Pay Discharges
63%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.62 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
19558
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3565
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
15549
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: F (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
June 30, 2026

Additional licensing details

License number: NCI-2732
CMS Certification Number: 35103
Qualification: Health Care

Ownership & operating entity

Citadel Post Acute is legally operated by Citadel Post Acute, and administrated by CORY W WILLIAMS.

Administrator: CORY W WILLIAMS
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

CNA Training Program

Care Services

Alzheimer's Certification
Mild Alzheimer's Level
Moderate Alzheimer's Level
Severe Alzheimer's Level

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Types of Care at Citadel Post Acute

Skilled Nursing
Contact Citadel Post Acute

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

16 visits/inspections

14 complaint inspections

16 routine inspections

Latest inspection

Date:May 20, 2025
Type:Complaint
Results:No deficiencies

14 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

8 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Places of interest near Citadel Post Acute

Address 7.7 miles from city center

Address 5121 E Broadway Rd, Mesa, AZ 85206

Calculate Travel Distance to Citadel Post Acute

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Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Compare Nursing Homes around Gilbert
Citadel Post Acute
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Mesa
128
No
F
27
SPETH, TERRY
90.1%
$12,512,900.00
$7,380,411.00
59%
112.10
5/5
3.6176
4/5
3/5
5/5
-
The Center at Val Vista
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Gilbert
96
No
-
1
MURDOCK, MONTE
75.1%
$23,863,941.00
$6,264,546.00
26.3%
58.80
5/5
3.6449
5/5
3/5
5/5
-
Wellsprings Therapy Center of Gilbert
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Gilbert
32
No
-
27
NARDUCCI, NICK
65.6%
$6,607,845.00
$2,853,365.00
43.2%
27.40
5/5
3.8494
5/5
3/5
5/5
-
Santé of Scottsdale
SNF

24/7 care needed

Mesa
70
No
-
29
MUNCH TOOKE, LLC
93.4%
$27,289,252.00
$6,346,319.00
23.3%
64.80
5/5
4.6762
4/5
4/5
5/5
1

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

177
Total Staff
176
Employees
1
Contractors
49,665
Total Hours (Quarter)
65
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148 No
Licensed Practical Nurse339.7 No
Certified Nursing Assistant599.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
116 staff
9.1hs shift avg
Physicians & Practitioners
8 staff
7.4hs shift avg
Therapy Services
32 staff
6.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
6.3hs shift avg
Dietary Services
5 staff
7.1hs shift avg
Other Services
10 staff
8.1hs shift avg
Contractor Analysis
0.4%
of total hours from contractors
196 contractor hours this quarter
Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5905917,21591100%9.1
Licensed Practical Nurse3303312,13291100%9.7
Dental Services Staff100103,7418796%8.1
Registered Nurse140143,22591100%8
Physical Therapy Aide6062,1038796%7
Respiratory Therapy Technician100101,9587582%7.4
Medication Aide/Technician4041,5088897%9.7
Speech Language Pathologist7071,4817178%6.6
Clinical Nurse Specialist7071,2667077%6.9
Qualified Social Worker5058826571%6.3
Other Dietary Services Staff4048438391%7.2
RN Director of Nursing6067757380%6.9
Nurse Practitioner1017248593%8.5
Physical Therapy Assistant7076566673%6.3
Administrator1015206571%8
Dietitian1014376268%7
Occupational Therapy Aide1122006167%3.2

Health Inspection History

Source: CMS Health Citations (Apr 2023 – Jul 2025)

3
Inspections
5
Total Citations
0
Critical (J-L)
0
Serious (G-I)
1.67
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
5
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
2
40% of total
Infection Control
1
20% of total
Abuse, Neglect & Exploitation
1
20% of total
Citation Sources
Standard Inspections 4
Complaint Investigations 1
State Comparison (AZ)
Avg Citations (State)
23.2
This Facility: 5
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 18, 2025 D Abuse/NeglectF0600 Corrected
Feb 21, 2025 D Infection ControlF0880 Corrected
Feb 21, 2025 D PharmacyF0755 Corrected
Feb 21, 2025 D PharmacyF0761 Corrected
Apr 14, 2023 D NutritionF0812 Corrected
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

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