Arizona average 6.3
Last Health inspection on Jul 2025

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A few minutes from Gilbert, Citadel Post Acute is Mesa’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. They inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment. Citadel is the place to experience effective care.
Citadel nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.
Citadel Post Acute is legally operated by Citadel Post Acute, and administrated by Cory W Williams.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 19 | 9 | This facility has 111% more total deficiencies than a typical Arizona nursing home (19 vs. AZ avg 9).↑ 111% worse |
|
Deficiencies per year
| 4.8 | 2.3 | This facility has 109% more deficiencies per year than a typical Arizona nursing home (4.8 vs. AZ avg 2.3).↑ 109% worse |
|
Deficiencies per inspection
| 1.2 | 1.8 | This facility has 33% fewer deficiencies per inspection than a typical Arizona nursing home (1.2 vs. AZ avg 1.8).↓ 33% better |
|
Enforcement actions
| 0 | 1 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 1).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 16 | 5 | This facility has 220% more total inspections than a typical Arizona nursing home (16 vs. AZ avg 5).↑ 220% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 14 | 6 | This facility has 133% more total complaints than a typical Arizona nursing home (14 vs. AZ avg 6).↑ 133% worse |
|
Complaints per year
| 3.5 | 1.5 | This facility has 133% more complaints per year than a typical Arizona nursing home (3.5 vs. AZ avg 1.5).↑ 133% worse |
Citadel Post Acute’s inspection record is mixed, with recent deficiencies in resident abuse prevention and medication control raising concerns about safety and infection control. The July 18, 2025 complaint investigation substantiated failure to protect two residents from sexual abuse, citing one deficiency, while a February 21, 2025 survey found three deficiencies related to medication storage, accounting, and infection prevention. Several other complaint investigations from 2023 to 2025 found no deficiencies, indicating some consistency in other areas.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArizona average 6.3
Last Health inspection on Jul 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.
Arizona average: 0.1
Arizona average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
151 contractor hours this quarter
| Certified Nursing Assistant | 59 | 0 | 59 | 19,081 | 92 | 100% | 9 |
| Licensed Practical Nurse | 32 | 0 | 32 | 12,196 | 92 | 100% | 9.5 |
| Dental Services Staff | 10 | 0 | 10 | 4,356 | 92 | 100% | 8.4 |
| Registered Nurse | 9 | 0 | 9 | 2,925 | 92 | 100% | 8.2 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,830 | 89 | 97% | 6.2 |
| Respiratory Therapy Technician | 10 | 0 | 10 | 1,780 | 88 | 96% | 6.8 |
| Speech Language Pathologist | 11 | 0 | 11 | 1,430 | 83 | 90% | 6.7 |
| Qualified Social Worker | 11 | 0 | 11 | 1,161 | 75 | 82% | 6.3 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,146 | 67 | 73% | 7.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,091 | 80 | 87% | 7.3 |
| Nurse Practitioner | 2 | 0 | 2 | 973 | 70 | 76% | 8 |
| Medication Aide/Technician | 3 | 0 | 3 | 924 | 82 | 89% | 8.8 |
| Physical Therapy Assistant | 7 | 0 | 7 | 731 | 69 | 75% | 6.6 |
| Other Dietary Services Staff | 7 | 0 | 7 | 674 | 74 | 80% | 6.5 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 209 | 29 | 32% | 7.2 |
| Occupational Therapy Aide | 1 | 1 | 2 | 158 | 52 | 57% | 2.9 |
| Nurse Aide in Training | 2 | 0 | 2 | 21 | 5 | 5% | 4.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
13% of new residents, usually for short-term rehab.
67% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Citadel Post Acute based on CMS SNF Cost Reports.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
7.7 miles from city center
Estimated distance in miles from Mesa's city center to Citadel Post Acute's address, calculated via Google Maps.
— 1.77 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Add your location
Citadel Post Acute is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Wellsprings Therapy Center of Gilbert |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gilbert | 32 | 77.0% | +6% | 3.85 | -14% | -5% | $0 | 4 | 4.0 | - | 27 | - | 27 | Nick Narducci | $7.2M | $3.2M | 44.7% | 35285 | ||||
| The Center at Val Vista |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gilbert (South Rome Street) | 96 | 61.5% | -15% | 3.64 | -65% | -10% | $0 | 6 | 2.0 | - | 59 | - | 1 | Monte Murdock | $24.8M | $7.8M | 31.5% | 35291 | ||||
| Citadel Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Broadway Road) | 128 | 88.5% | +22% | 3.62 | -51% | -11% | $0 | 5 | 1.7 | - | 112 | F | 27 | Terry Speth | $14.6M | $10.0M | 68.6% | 35103 | ||||
| Lund Home (Hospice of the Valley – Gilbert) | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gilbert (Gilbert Medical Center) | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 3 | Hospice Of The Valley East | - | - | - | 31505 |
| Always Present Hospice – Gilbert | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gilbert (North Gilbert Road) | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | 70 | Always Present Hospice, LLC | - | - | - | 31710 |
Citadel Post Acute is in the East Broadway Road neighborhood of Mesa.
The legal owner and operator of Citadel Post Acute is Higley Healthcare, Inc.
Citadel Post Acute has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Citadel Post Acute's license number is NCI-2732.
According to AZ state health department records, Citadel Post Acute's license expires on June 30, 2026.
Citadel Post Acute is registered as a for-profit in AZ.
Cory W Williams is the administrator of Citadel Post Acute.
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