Citadel Post Acute

Nursing Home & Memory Care · Mesa, AZ

CMS overall rating

Citadel Post Acute

Nursing Home & Memory Care · Mesa, AZ

CMS overall rating

5121 E Broadway Rd, Mesa, AZ 85206 View map

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Citadel Post Acute accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Citadel Post Acute accepts Medicare, Medicaid, and private pay.

Overview of Citadel Post Acute

A few minutes from Gilbert, Citadel Post Acute is Mesa’s premier short-term rehabilitation center. The dedicated team of professionals approaches their service with the understanding that their residents need a sense of safety and wellness– both physically and emotionally. They inspire residents to grow as better individuals through their enhanced lifestyle in a vibrant and positive environment. Citadel is the place to experience effective care.

Citadel nursing and rehab experience is centered on skilled nursing, wellness, and therapy. Residents can feel confident knowing it is filled with safe, comfortable, and therapeutic service. Seniors are encouraged to maintain independence and individuality by staying active and engaged with social, recreational, and stimulating activities.

Facility Direct Line (480) 832-5555 contact-Citadel@ensignservices.net

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arizona state averages

Total nursing care / resident

3h 37m per day

This facility Arizona avg (4h 4m per day)

vs Arizona avg

-11%

4 of 6 metrics below state avg

Standout metric Physical Therapist is +68% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	29m per day	▼ 34% State avg: 43m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 15m per day	▲ 20% State avg: 1h 3m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 53m per day	▼ 20% State avg: 2h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 11m per day	▼ 12% State avg: 3h 38m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	10m per day	▲ 68% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	15m per day	▼ 51% State avg: 31m per day · National avg: 29m per day

Capacity and availability

29 days

128-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 27 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: F (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

89%

Higher than the Arizona average: 72.7%

Occupied beds

113 / 128

Average occupied beds in Arizona homes 84 beds

Facility TypeNursing Care Institution

StatusActive

ExpirationJune 30, 2026 Expires in 4 days

License NumberNCI-2732

CMS Certification Number35103

QualificationHealth Care

Citadel Post Acute is legally operated by Citadel Post Acute, and administered by Cory W Williams.

OwnerHIGLEY HEALTHCARE, INC

Profit StatusFor-profit

Rehabilitation Services

No Alzheimer's certification

No mild Alzheimer's level

No moderate Alzheimer's level

No severe Alzheimer's level

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2022 · 4 years of data 12 deficiencies 14 complaints 16 inspections

Inspection Score

4 points below the Arizona average for nursing homes (82/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arizona state average

Overall vs. AZ average

Latest Inspection May 20, 2025 Complaint No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	12	9	This facility has 33% more total deficiencies than a typical Arizona nursing home (12 vs. AZ avg 9).↑ 33% worse Rank #414 / 500 Total deficiencies — State benchmarked This home is ranked 414th out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	3	2.3	This facility has 30% more deficiencies per year than a typical Arizona nursing home (3 vs. AZ avg 2.3).↑ 30% worse
Deficiencies per inspection Average deficiencies per inspection.	0.8	1.8	This facility has 56% fewer deficiencies per inspection than a typical Arizona nursing home (0.8 vs. AZ avg 1.8).↓ 56% better Rank #221 / 500 Deficiencies per inspection — State benchmarked This home is ranked 221st out of 500 homes in Arizona. Shows this facility's deficiencies per inspection compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	0	0.9	This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	16	5	This facility has 220% more total inspections than a typical Arizona nursing home (16 vs. AZ avg 5).↑ 220% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	14	6	This facility has 133% more total complaints than a typical Arizona nursing home (14 vs. AZ avg 6).↑ 133% worse Rank #473 / 500 Total complaints — State benchmarked This home is ranked 473rd out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	3.5	1.5	This facility has 133% more complaints per year than a typical Arizona nursing home (3.5 vs. AZ avg 1.5).↑ 133% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 18, 2025 complaint investigation substantiated failure to protect residents from sexual abuse, documenting inappropriate behaviors and requiring one-on-one supervision and psychosocial monitoring.
The February 21, 2025 complaint investigation found four deficiencies in medication control, including tampered seals, expired drugs, improper storage, and unsanitary conditions, posing risks of diversion and infection.
The most recent complaint investigations in May 2025 and earlier had no deficiencies cited, showing some compliance improvements before the July 2025 findings.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

Arizona average 6.3

Last Health inspection on Jul 2025

Total health citations

Arizona average 23.2

Citations per inspection

1.67

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than Arizona average

Arizona average: 0.1

Serious health citations

100% better than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1

0 serious citations Arizona average: 0.6

5 moderate citations Arizona average: 22.3

0 minor citations Arizona average: 0.2

Citations history (last 3 years)

Abuse/Neglect moderate citation Jul 18, 2025

Corrected

Infection Control moderate citation Feb 21, 2025

Corrected

Pharmacy moderate citation Feb 21, 2025

Corrected

Pharmacy moderate citation Feb 21, 2025

Corrected

Top deficiency categories

Pharmacy Services 2 deficiencies (40%)

Infection Control 1 deficiency (20%)

Abuse, Neglect & Exploitation 1 deficiency (20%)

Total staff 185

Employees 184

Contractors 1

Staff to resident ratio 1.67 : 1

7% fewer staff per resident than Arizona average

Avg staff/day 67

Average shift 8.3 hours

0% compared with Arizona average

Total staff hours (quarter) 51,213

Nursing staff breakdown

8.2 hours

9.5 hours

9 hours

Contractor staffing

151 contractor hours this quarter

Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	59	0	59	19,081	92	100%	9
Licensed Practical Nurse	32	0	32	12,196	92	100%	9.5
Dental Services Staff	10	0	10	4,356	92	100%	8.4
Registered Nurse	9	0	9	2,925	92	100%	8.2
Physical Therapy Aide	8	0	8	1,830	89	97%	6.2
Respiratory Therapy Technician	10	0	10	1,780	88	96%	6.8
Speech Language Pathologist	11	0	11	1,430	83	90%	6.7
Qualified Social Worker	11	0	11	1,161	75	82%	6.3
Clinical Nurse Specialist	7	0	7	1,146	67	73%	7.6
RN Director of Nursing	3	0	3	1,091	80	87%	7.3
Nurse Practitioner	2	0	2	973	70	76%	8
Medication Aide/Technician	3	0	3	924	82	89%	8.8
Physical Therapy Assistant	7	0	7	731	69	75%	6.6
Other Dietary Services Staff	7	0	7	674	74	80%	6.5
Administrator	1	0	1	528	66	72%	8
Dietitian	1	0	1	209	29	32%	7.2
Occupational Therapy Aide	1	1	2	158	52	57%	2.9
Nurse Aide in Training	2	0	2	21	5	5%	4.2

59 Certified Nursing Assistant

% of Days 100%

32 Licensed Practical Nurse

% of Days 100%

10 Dental Services Staff

% of Days 100%

9 Registered Nurse

% of Days 100%

8 Physical Therapy Aide

% of Days 97%

10 Respiratory Therapy Technician

% of Days 96%

11 Speech Language Pathologist

% of Days 90%

11 Qualified Social Worker

% of Days 82%

7 Clinical Nurse Specialist

% of Days 73%

3 RN Director of Nursing

% of Days 87%

2 Nurse Practitioner

% of Days 76%

3 Medication Aide/Technician

% of Days 89%

7 Physical Therapy Assistant

% of Days 75%

7 Other Dietary Services Staff

% of Days 80%

1 Administrator

% of Days 72%

1 Dietitian

% of Days 32%

2 Occupational Therapy Aide

% of Days 57%

2 Nurse Aide in Training

% of Days 5%

View All Staffing Data in Mesa

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 6.4

16% better than Arizona average

Arizona average: 7.6

Functional decline score 16.8

In line with Arizona average

Arizona average: 16.1

Long-stay resident measures

Significantly above average Arizona avg: 3.8

Need for Help with Daily Activities Increased 10.4%

8% better than Arizona average

Arizona average: 11.2%

Walking Ability Worsened 15.5%

In line with Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence 24.6%

18% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury 1.0%

54% better than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers 1.8%

65% better than Arizona average

Arizona average: 5.1%

Urinary Tract Infection 0.5%

64% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight 3.5%

37% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms 0.5%

88% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use 1.6%

85% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine 100.0%

In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine 75.8%

20% worse than Arizona average

Arizona average: 94.6%

Short-stay resident measures

Significantly above average Arizona avg: 4.2

Pneumococcal Vaccine 94.8%

In line with Arizona average

Arizona average: 91.5%

Antipsychotic medication increase 0.3%

71% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine 85.7%

In line with Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay 22.2%

10% better than Arizona average

Arizona average: 24.6%

Emergency department visits 8.7%

19% better than Arizona average

Arizona average: 10.7%

Falls with major injury 0.0%

100% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge 58.5%

9% better than Arizona average

Arizona average: 53.7%

Successful return to home or community 61.4%

21% better than Arizona average

Arizona average: 50.6%

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

67% of new residents, often for short stays.

Typical stay 17 days

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Total residents 111

Medicare

11.7% of residents

Medicaid

44.1% of residents

Private pay or other

44.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Citadel Post Acute from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 88.5% ↑ 5.7pp vs 2022

Net Patient Income $2.3M ↑ ~$370.6K vs 2022

Payroll Costs $10.0M ↑ ~$1.6M vs 2022

Operating Margin 13.0% ↑ 0.4pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	80.2%	71.9%	72.3%	73.0%	74.6%	73.6%	70.6%	75.6%	82.1%	75.9%	72.5%	82.8%	88.5%
Beds	128	128	128	128	128	128	128	128	128	128	128	128	128
Net Income	$6,396	-$779,442	$122,902	-$669,108	-$908,828	$323,897	$635,183	$803,294	$1,174,697	$2,258,115	$1,912,891	$1,990,680	$2,353,964
Gross Revenue	$10,299,875	$9,406,478	$10,282,084	$10,664,062	$4,948,446	$10,309,110	$10,051,987	$10,676,837	$12,398,136	$12,293,970	$12,289,986	$12,512,900	$14,639,547
Operating Expenses	$10,125,770	$9,423,667	$9,269,520	$10,304,216	$5,336,526	$9,274,214	$9,374,088	$10,118,793	$11,493,397	$12,442,290	$12,533,114	$13,652,794	$15,666,230
Net Patient Income	-$88	-$787,560	$118,174	-$677,101	-$911,761	$314,012	$623,709	$781,081	$1,149,507	$2,246,476	$1,901,379	$1,974,271	$2,344,833
Net Patient Revenue	$10,125,682	$8,636,107	$9,387,694	$9,627,115	$4,424,765	$9,588,226	$9,997,797	$10,899,874	$12,642,904	$14,688,766	$14,434,493	$15,627,065	$18,011,063
Payroll Costs	$5,826,888	$5,802,061	$5,713,745	$5,965,513	$3,028,580	$5,576,928	$5,408,219	$5,741,086	$6,459,435	$7,370,401	$7,228,051	$8,469,059	$10,043,977
Operating Margin %	0.0%	-9.1%	1.3%	-7.0%	-20.6%	3.3%	6.2%	7.2%	9.1%	15.3%	13.2%	12.6%	13.0%
Medicare %	17.4%	13.6%	15.2%	13.4%	12.4%	8.8%	8.9%	7.8%	7.2%	14.5%	12.2%	9.2%	7.4%
Medicaid %	55.6%	60.5%	58.6%	57.7%	64.3%	72.1%	74.3%	73.2%	61.3%	49.8%	44.2%	50.6%	49.9%
Private %	27.0%	25.9%	26.2%	28.9%	23.3%	19.1%	16.8%	19.0%	31.5%	35.6%	43.6%	40.2%	42.8%
Net Patient Revenue/Day	$270	$257	$278	$282	$273	$278	$303	$309	$329	$413	$426	$404	$436
Cost/Day	$270	$280	$274	$302	$329	$269	$284	$287	$300	$350	$370	$353	$379
Avg Length of Stay	46.4 days	48.4 days	44.5 days	47.6 days	41.9 days	41.0 days	43.3 days	44.4 days	38.5 days	30.8 days	25.6 days	30.1 days	28.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$18.0M

Net patient income

$2.3M

For-profit Corporation

Net patient revenue

$18.0M

Net patient income

$2.3M

Other income

$9.1K

Payroll costs

$10.0M 55.8% of net patient revenue

Other operating costs

$5.6M

Total costs

$15.7M

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Most new residents arrive under private pay (67% of admissions), and a typical private pay stay runs around 17 days.

Coverage residents most often arrive under.

Medicare 13%

Private pay 67%

Medicaid 20%

Coverage residents most often leave under.

Medicare 12%

Private pay 67%

Medicaid 20%

6.5 miles from city center Estimated distance in miles from Mesa's city center to Citadel Post Acute's address, calculated via Google Maps. — 1.77 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)

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Compare Nursing Homes around Mesa

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

5 facilities compared · CMS & AZ Dept. of Health data


Advanced Health Care of Mesa	NH	Mesa	38	97.3% Facility 97.3% AZ AVG 72.7% Rank #3 / 76	+34%	4.25 Facility 4.25 AZ AVG 4.06 Rank #21 / 71	+54%	+5%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	89 Facility 89 AZ AVG 82 Rank #4 / 53	6 Facility 6 AZ AVG 23.2 Rank #7 / 75	2.0 Facility 2.0 AZ AVG 3.8 Rank #6 / 75	-	37	-	38	New Ahc Holdings, LLC	$8.6M Facility $8.6M AZ AVG $14.7M Rank #39 / 79	$4.7M Facility $4.7M AZ AVG $6.4M Rank #68 / 79	53.8% Facility 53.8% AZ AVG 48.1% Rank #69 / 79	35266
Alta Mesa Health and Rehabilitation	NH	Mesa	70	97.1% Facility 97.1% AZ AVG 72.7% Rank #4 / 76	+33%	4.05 Facility 4.05 AZ AVG 4.06 Rank #25 / 71	-39%	0%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	74 Facility 74 AZ AVG 82 Rank #20 / 53	11 Facility 11 AZ AVG 23.2 Rank #15 / 75	3.7 Facility 3.7 AZ AVG 3.8 Rank #38 / 75	-	66	F	38	Alta Mesa Health And Rehabilitation	$10.5M Facility $10.5M AZ AVG $14.7M Rank #55 / 79	$6.1M Facility $6.1M AZ AVG $6.4M Rank #52 / 79	57.8% Facility 57.8% AZ AVG 48.1% Rank #23 / 79	35171
Citadel Post Acute	NH MC	Mesa (East Broadway Road)	128	88.5% Facility 88.5% AZ AVG 72.7% Rank #19 / 76	+22%	3.62 Facility 3.62 AZ AVG 4.06 Rank #47 / 71	-51%	-11%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	78 Facility 78 AZ AVG 82 Rank #13 / 53	5 Facility 5 AZ AVG 23.2 Rank #4 / 75	1.7 Facility 1.7 AZ AVG 3.8 Rank #2 / 75	-	115	F	27	Terry Speth	$18.0M Facility $18.0M AZ AVG $14.7M Rank #32 / 79	$10.0M Facility $10.0M AZ AVG $6.4M Rank #16 / 79	55.8% Facility 55.8% AZ AVG 48.1% Rank #13 / 79	35103
Mission Palms Post Acute	NH	Mesa (East Baywood Avenue)	160	86.9% Facility 86.9% AZ AVG 72.7% Rank #21 / 76	+19%	3.53 Facility 3.53 AZ AVG 4.06 Rank #50 / 71	-30%	-13%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	74 Facility 74 AZ AVG 82 Rank #20 / 53	19 Facility 19 AZ AVG 23.2 Rank #31 / 75	2.4 Facility 2.4 AZ AVG 3.8 Rank #14 / 75	-	154	A+	43	Clayton Wagner	$20.0M Facility $20.0M AZ AVG $14.7M Rank #30 / 79	$11.0M Facility $11.0M AZ AVG $6.4M Rank #15 / 79	55.2% Facility 55.2% AZ AVG 48.1% Rank #8 / 79	35071
Mi Casa Nursing Center	NH	Mesa (South Pinnule Circle)	180	64.4% Facility 64.4% AZ AVG 72.7% Rank #48 / 76	-11%	3.66 Facility 3.66 AZ AVG 4.06 Rank #43 / 71	+28%	-10%	$6.5k Facility $6.5k AZ AVG $31.7k Rank #59 / 75	72 Facility 72 AZ AVG 82 Rank #29 / 53	22 Facility 22 AZ AVG 23.2 Rank #38 / 75	3.1 Facility 3.1 AZ AVG 3.8 Rank #27 / 75	-	98	A+	38	Geoffrey Rauch	$12.2M Facility $12.2M AZ AVG $14.7M Rank #34 / 79	$7.9M Facility $7.9M AZ AVG $6.4M Rank #30 / 79	64.5% Facility 64.5% AZ AVG 48.1% Rank #37 / 79	35120

Nursing Home Explorer

Financial Assistance for
Nursing Home in Arizona

Citadel Post Acute is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is Citadel Post Acute in?

Citadel Post Acute is in the East Broadway Road neighborhood of Mesa.

Who is the owner of Citadel Post Acute?

Citadel Post Acute is legally operated by Higley Healthcare, Inc, and administered by Cory W Williams.

Is Citadel Post Acute in a walkable area?

Citadel Post Acute has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Citadel Post Acute?

According to AZ state health department records, Citadel Post Acute's license number is NCI-2732.

When does Citadel Post Acute's license expire?

According to AZ state health department records, Citadel Post Acute's license expires on June 30, 2026.

What is the occupancy rate at Citadel Post Acute?

Citadel Post Acute's occupancy is 89%.

Does Citadel Post Acute operate as a for-profit or non-profit?

Citadel Post Acute is registered as a for-profit in AZ.

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Citadel Post Acute

Overview of Citadel Post Acute

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Memory & Specialized Care

Amenities & Lifestyle

Contact Citadel Post Acute

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

59 Certified Nursing Assistant

32 Licensed Practical Nurse

10 Dental Services Staff

9 Registered Nurse

8 Physical Therapy Aide

10 Respiratory Therapy Technician

11 Speech Language Pathologist

11 Qualified Social Worker

7 Clinical Nurse Specialist

3 RN Director of Nursing

2 Nurse Practitioner

3 Medication Aide/Technician

7 Physical Therapy Assistant

7 Other Dietary Services Staff

1 Administrator

1 Dietitian

2 Occupational Therapy Aide

2 Nurse Aide in Training

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily long-term care, limited rehab

Admissions

Discharges

Places of interest near Citadel Post Acute

Calculate Travel Distance to Citadel Post Acute

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Financial Assistance for Nursing Home in Arizona

Arizona Long Term Care System

Non-Medical Home and Community Based Services

Weatherization Assistance Program (WAP)

Section 202 Supportive Housing for the Elderly

Arizona CARES Program

AZ DES Non-Medical Home and Community Based Services (HCBS)

Financial Assistance for
Nursing Home in Arizona