Complete Care at Berkshire
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Overview of Complete Care at Berkshire
As its name suggests, Complete Care at Berkshire provides a complete list of comprehensive care that enhances the quality of life for its seniors. It’s been one of the city’s most trusted skilled nursing communities because it has the most comfortable and secure environment and lifestyle for the residents. Complete Care strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care.
The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. They specialize in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis.
Home Information
COMPLETE CARE AT BERKSHIRE LLC
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.
OccupancyBeds
130
Occupancy
91.3%
Total Bed Days Available
47450
Avg. Length of Stay
105 days
Avg. Residents per Day
122
FinanceHome Revenue
$16,059,705.00
Payroll Costs
$5,268,981.00
Profit
$86,868.00
Total Home Costs
$13,749,302.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
32.8%
House Specifics:CCN
395938
Rural vs. Urban
Urban
County
Berks
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
423
Total Discharges
410
% Medicaid Admissions
5%
% Medicare Admissions
51%
% Private Pay Admissions
44%
% Medicaid Discharges
22%
% Medicare Discharges
35%
% Private Pay Discharges
43%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.51 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
29980
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
6809
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
6201
Places of interest near Complete Care at Berkshire
4.9 miles from city center
5501 Perkiomen Ave, Reading, PA 19606
Calculate Travel Distance to Complete Care at Berkshire
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Comparison Chart
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.Compare Nursing Homes around Reading
Complete Care at Berkshire
AL
For seniors needing help with daily tasks but not full-time nursing.
Reading
130
No
33
-
91.3%
$16,059,705.00
$5,268,981.00
32.8%
121.50
5/5
3.5083
4/5
3/5
5/5
Mifflin Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Shillington
136
No
39
GENESIS PA HOLDINGS LLC
95.5%
$26,040,276.00
$6,762,899.00
26%
127.10
3/5
3.2299
3/5
3/5
3/5
Fairlane Gardens at Reading
AL
For seniors needing help with daily tasks but not full-time nursing.
-
-
No
53
-
-
-
-
-
-
-
-
-
-
-
Laureldale Skilled Nursing and Rehabilitation Center
AL
For seniors needing help with daily tasks but not full-time nursing.
-
-
No
17
-
-
-
-
-
-
-
-
-
-
-
Spruce Manor Nursing & Rehabilitation
AL
For seniors needing help with daily tasks but not full-time nursing.
-
-
No
86
-
-
-
-
-
-
-
-
-
-
-
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
130
Total Staff
120
Employees
10
Contractors
45,904
Total Hours (Quarter)
64
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 9.1 | No |
| Licensed Practical Nurse | 27 | 8.6 | No |
| Certified Nursing Assistant | 64 | 7.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
103 staff
8hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.9hs shift avg
Therapy Services ⓘ
9 staff
7.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7.5hs shift avg
Dietary Services ⓘ
6 staff
6.6hs shift avg
Other Services ⓘ
3 staff
8hs shift avg
Contractor Analysis
7.8%
of total hours from contractors
3,565 contractor hours this quarter
Qualified Social Worker: 1
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Speech Language Pathologist: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 64 | 0 | 64 | 21,742 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 27 | 0 | 27 | 9,529 | 91 | 100% | 8.6 |
| Registered Nurse | 9 | 0 | 9 | 2,803 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,535 | 87 | 96% | 7.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,447 | 65 | 71% | 8.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,376 | 91 | 100% | 6.2 |
| Dental Services Staff | 2 | 0 | 2 | 1,000 | 66 | 73% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 947 | 77 | 85% | 7.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 860 | 69 | 76% | 7.3 |
| Physical Therapy Aide | 0 | 2 | 2 | 848 | 75 | 82% | 7.2 |
| Dietitian | 1 | 0 | 1 | 528 | 66 | 73% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 476 | 60 | 66% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 467 | 62 | 68% | 7.5 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 444 | 59 | 65% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
Health Inspection History
Source: CMS Health Citations (Jan 2023 – Nov 2024)
3
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.67
Citations/Inspection
Nov 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
3
38% of total
Resident Rights
2
25% of total
Citation Sources
Standard Inspections
8
Complaint Investigations
0
State Comparison (PA)
Avg Citations (State)
31.3
This Facility: 8
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 21, 2024 | D | Quality of Care | F0677 | Corrected |
| Dec 15, 2023 | D | Quality of Care | F0677 | Corrected |
| Dec 15, 2023 | D | Care Planning | F0641 | Corrected |
| Dec 15, 2023 | D | Resident Rights | F0550 | Corrected |
| Dec 15, 2023 | E | Resident Rights | F0584 | Corrected |
| Jan 13, 2023 | F | Nutrition | F0812 | Corrected |
| Jan 13, 2023 | B | Nutrition | F0814 | Corrected |
| Jan 13, 2023 | D | Quality of Care | F0688 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Complete Care Management
Resident Census by Payment Source
112
Total Residents
Medicare
11
(9.8%)
ⓘ
Medicaid
80
(71.4%)
ⓘ
Private Pay/Other
21
(18.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Pennsylvania Seniors
Program
State Program Name
Eligibility
Benefits
Community HealthChoices (CHC)
PA Medicaid CHC
Official government program page
- General: Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
- PA Specifics: Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
- Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Pennsylvania OPTIONS Program
PA OPTIONS
Official government program page
- General: Age 60+, Pennsylvania resident, at risk of nursing home placement.
- Income Limits: ~$2,000/month (individual, varies by region).
- Asset Limits: $8,000 (individual).
- PA Specifics: Cost-sharing required above certain income; rural/urban balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Living Independence for the Elderly (LIFE)
Pennsylvania LIFE (PACE)
Official government program page
- General: Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- PA Specifics: 16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Pennsylvania Medicare Savings Program
- General: Age 65+ or disabled, PA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- PA Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Pennsylvania LIHEAP
Official government program page
- General: Age 60+ prioritized, PA resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- PA Specifics: Cash grants and crisis aid; serves ~600,000 households annually.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Family Caregiver Support Program (FCSP)
Pennsylvania Family Caregiver Support Program
Official government program page
- General: Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
- Income Limits (2025): No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
- Asset Limits: Not assessed; need-based.
- PA Specifics: High demand; includes grandparent caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Senior Community Service Employment Program (SCSEP)
Pennsylvania SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, PA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- PA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Pennsylvania VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- PA Specifics: High veteran population; supports rural/urban care needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax/Rent Rebate Program (PTRR)
Pennsylvania Property Tax/Rent Rebate Program
Official government program page
- General: Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025): ~$45,000/year (individual or couple, excludes half of Social Security).
- Asset Limits: Not assessed; income-focused.
- PA Specifics: Rebates up to $1,000; ~600,000 eligible annually.
- Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Senior Farmers’ Market Nutrition Program (SFMNP)
Pennsylvania SFMNP
Official government program page
- General: Age 60+, PA resident, low-income.
- Income Limits (2025): ~$2,322/month (individual, 185% FPL).
- Asset Limits: Not assessed.
- PA Specifics: Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
- Services: Vouchers (~$50/season) for fresh produce at approved markets.
Claim What’s Yours Financial Aid for Pennsylvania Seniors
PA Medicaid CHC
Community HealthChoices (CHC)
Requirements:
- General:Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple) (excludes home, car).
- PA Specifics:Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
Benefits without Contact:
- Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
PA OPTIONS
Pennsylvania OPTIONS Program
Requirements:
- General:Age 60+, Pennsylvania resident, at risk of nursing home placement.
- Income Limits:~$2,000/month (individual, varies by region).
- Asset Limits:$8,000 (individual).
- PA Specifics:Cost-sharing required above certain income; rural/urban balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Pennsylvania LIFE (PACE)
Living Independence for the Elderly (LIFE)
Requirements:
- General:Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- PA Specifics:16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Pennsylvania Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, PA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- PA Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Pennsylvania LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, PA resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- PA Specifics:Cash grants and crisis aid; serves ~600,000 households annually.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Pennsylvania Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
- Income Limits (2025):No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
- Asset Limits:Not assessed; need-based.
- PA Specifics:High demand; includes grandparent caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Pennsylvania SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, PA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- PA Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Pennsylvania VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- PA Specifics:High veteran population; supports rural/urban care needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Pennsylvania Property Tax/Rent Rebate Program
Property Tax/Rent Rebate Program (PTRR)
Requirements:
- General:Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025):~$45,000/year (individual or couple, excludes half of Social Security).
- Asset Limits:Not assessed; income-focused.
- PA Specifics:Rebates up to $1,000; ~600,000 eligible annually.
Benefits without Contact:
- Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Pennsylvania SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, PA resident, low-income.
- Income Limits (2025):~$2,322/month (individual, 185% FPL).
- Asset Limits:Not assessed.
- PA Specifics:Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
Benefits without Contact:
- Services: Vouchers (~$50/season) for fresh produce at approved markets.
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