Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Complete Care at Berkshire
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Complete Care at Berkshire is a Nursing Home in Pennsylvania
Overview of Complete Care at Berkshire
As its name suggests, Complete Care at Berkshire provides a complete list of comprehensive care that enhances the quality of life for its seniors. It’s been one of the city’s most trusted skilled nursing communities because it has the most comfortable and secure environment and lifestyle for the residents. Complete Care strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care.
The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. They specialize in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis.
Shannon Vinciguerra serves as the Administrator at Complete Care at Berkshire. She leads the community with a focus on establishing strong relationships with residents and fostering a committed, long-tenured staff dedicated to providing exemplary care beyond traditional standards.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
130
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.3%
Residents per day (avg)
122
Occupancy rate
91.3%
Residents per day (avg)
122
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
55% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$16.3M
Profit
$462.8K
Proprietary home
Corporation
Home revenue
$16,266,898.00
Profit
$462,803.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.6M
Comparison Chart
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.Compare Nursing Homes around Reading
Complete Care at Berkshire
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Reading
130
No
33
-
91.3%
$16,116,327.00
$6,580,689.00
40.8%
121.50
5/5
3.5083
4/5
3/5
5/5
Mifflin Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Shillington
136
No
39
GENESIS PA HOLDINGS LLC
96.4%
$27,601,227.00
$6,964,020.00
25.2%
127.10
3/5
3.2299
3/5
3/5
3/5
Fairlane Gardens at Reading
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
53
-
-
-
-
-
-
-
-
-
-
-
Laureldale Skilled Nursing and Rehabilitation Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
17
-
-
-
-
-
-
-
-
-
-
-
Spruce Manor Nursing & Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
86
-
-
-
-
-
-
-
-
-
-
-
Places of interest near Complete Care at Berkshire
4.9 miles from city center
5501 Perkiomen Ave, Reading, PA 19606
Calculate Travel Distance to Complete Care at Berkshire
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
130
Total Staff
120
Employees
10
Contractors
45,904
Total Hours (Quarter)
64
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 9.1 | No |
| Licensed Practical Nurse | 27 | 8.6 | No |
| Certified Nursing Assistant | 64 | 7.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
103 staff
8hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.9hs shift avg
Therapy Services ⓘ
9 staff
7.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7.5hs shift avg
Dietary Services ⓘ
6 staff
6.6hs shift avg
Other Services ⓘ
3 staff
8hs shift avg
Contractor Analysis
7.8%
of total hours from contractors
3,565 contractor hours this quarter
Qualified Social Worker: 1
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Speech Language Pathologist: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 64 | 0 | 64 | 21,742 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 27 | 0 | 27 | 9,529 | 91 | 100% | 8.6 |
| Registered Nurse | 9 | 0 | 9 | 2,803 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,535 | 87 | 96% | 7.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,447 | 65 | 71% | 8.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,376 | 91 | 100% | 6.2 |
| Dental Services Staff | 2 | 0 | 2 | 1,000 | 66 | 73% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 947 | 77 | 85% | 7.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 860 | 69 | 76% | 7.3 |
| Physical Therapy Aide | 0 | 2 | 2 | 848 | 75 | 82% | 7.2 |
| Dietitian | 1 | 0 | 1 | 528 | 66 | 73% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 476 | 60 | 66% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 467 | 62 | 68% | 7.5 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 444 | 59 | 65% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
Health Inspection History
Source: CMS Health Citations (Jan 2023 – Nov 2024)
3
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.67
Citations/Inspection
Nov 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
3
38% of total
Resident Rights
2
25% of total
Citation Sources
Standard Inspections
8
Complaint Investigations
0
State Comparison (PA)
Citations
8
Pennsylvania average: 31.3
Critical Citations
0
Pennsylvania average: 0.3
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 21, 2024 | D | Quality of Care | F0677 | Corrected |
| Dec 15, 2023 | D | Quality of Care | F0677 | Corrected |
| Dec 15, 2023 | D | Care Planning | F0641 | Corrected |
| Dec 15, 2023 | D | Resident Rights | F0550 | Corrected |
| Dec 15, 2023 | E | Resident Rights | F0584 | Corrected |
| Jan 13, 2023 | F | Nutrition | F0812 | Corrected |
| Jan 13, 2023 | B | Nutrition | F0814 | Corrected |
| Jan 13, 2023 | D | Quality of Care | F0688 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Complete Care Management
Resident Census by Payment Source
112
Total Residents
Medicare
11
(9.8%)
ⓘ
Medicaid
80
(71.4%)
ⓘ
Private Pay/Other
21
(18.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
11.6
Score
5% worse than avg
Pennsylvania avg: 11.0
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
22.4
Score
Near average
Pennsylvania avg: 22.2
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
18.3%
Lost Too Much Weight
9.2%
Urinary Tract Infection
1.5%
Depressive Symptoms
6.7%
Falls with Major Injury
3.3%
Pneumococcal Vaccine
92.4%
Antipsychotic Use
5.4%
Walking Ability Worsened
23.2%
Influenza Vaccine
98.1%
High Risk Residents with Pressure Ulcers
3.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.6%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
64.7%
6% worse than avg
Pennsylvania: 68.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.9%
25% worse than avg
Pennsylvania: 1.5%
Influenza Vaccine
63.7%
7% worse than avg
Pennsylvania: 68.7%
Financial Trends
Historical financial and operational data for Complete Care at Berkshire based on CMS SNF Cost Reports.
Occupancy Rate
91.3%
↑ 0.7pp vs 2022
Net Income
$462,803
↑ ~$376K vs 2022
Total Payroll
$8,391,938
↑ ~$880K vs 2022
Profit Margin
2.9%
↑ 2.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Claim What’s Yours: Financial Aid for Pennsylvania Seniors
Program
State Program Name
Eligibility
Benefits
Community HealthChoices (CHC)
PA Medicaid CHC
Official government program page
- General: Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
- PA Specifics: Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
- Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Pennsylvania OPTIONS Program
PA OPTIONS
Official government program page
- General: Age 60+, Pennsylvania resident, at risk of nursing home placement.
- Income Limits: ~$2,000/month (individual, varies by region).
- Asset Limits: $8,000 (individual).
- PA Specifics: Cost-sharing required above certain income; rural/urban balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Living Independence for the Elderly (LIFE)
Pennsylvania LIFE (PACE)
Official government program page
- General: Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- PA Specifics: 16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Pennsylvania Medicare Savings Program
- General: Age 65+ or disabled, PA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- PA Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Pennsylvania LIHEAP
Official government program page
- General: Age 60+ prioritized, PA resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- PA Specifics: Cash grants and crisis aid; serves ~600,000 households annually.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Family Caregiver Support Program (FCSP)
Pennsylvania Family Caregiver Support Program
Official government program page
- General: Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
- Income Limits (2025): No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
- Asset Limits: Not assessed; need-based.
- PA Specifics: High demand; includes grandparent caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Senior Community Service Employment Program (SCSEP)
Pennsylvania SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, PA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- PA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Pennsylvania VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- PA Specifics: High veteran population; supports rural/urban care needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax/Rent Rebate Program (PTRR)
Pennsylvania Property Tax/Rent Rebate Program
Official government program page
- General: Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025): ~$45,000/year (individual or couple, excludes half of Social Security).
- Asset Limits: Not assessed; income-focused.
- PA Specifics: Rebates up to $1,000; ~600,000 eligible annually.
- Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Senior Farmers’ Market Nutrition Program (SFMNP)
Pennsylvania SFMNP
Official government program page
- General: Age 60+, PA resident, low-income.
- Income Limits (2025): ~$2,322/month (individual, 185% FPL).
- Asset Limits: Not assessed.
- PA Specifics: Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
- Services: Vouchers (~$50/season) for fresh produce at approved markets.
Claim What’s Yours Financial Aid for Pennsylvania Seniors
PA Medicaid CHC
Community HealthChoices (CHC)
Requirements:
General:Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple) (excludes home, car).
PA Specifics:Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
Benefits without Contact:
- Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
PA OPTIONS
Pennsylvania OPTIONS Program
Requirements:
- General:Age 60+, Pennsylvania resident, at risk of nursing home placement.
- Income Limits:~$2,000/month (individual, varies by region).
- Asset Limits:$8,000 (individual).
- PA Specifics:Cost-sharing required above certain income; rural/urban balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Pennsylvania LIFE (PACE)
Living Independence for the Elderly (LIFE)
Requirements:
- General:Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- PA Specifics:16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Pennsylvania Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, PA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- PA Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Pennsylvania LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, PA resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- PA Specifics:Cash grants and crisis aid; serves ~600,000 households annually.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Pennsylvania Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
- Income Limits (2025):No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
- Asset Limits:Not assessed; need-based.
- PA Specifics:High demand; includes grandparent caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Pennsylvania SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, PA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- PA Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Pennsylvania VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- PA Specifics:High veteran population; supports rural/urban care needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Pennsylvania Property Tax/Rent Rebate Program
Property Tax/Rent Rebate Program (PTRR)
Requirements:
- General:Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
- Income Limits (2025):~$45,000/year (individual or couple, excludes half of Social Security).
- Asset Limits:Not assessed; income-focused.
- PA Specifics:Rebates up to $1,000; ~600,000 eligible annually.
Benefits without Contact:
- Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Pennsylvania SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, PA resident, low-income.
- Income Limits (2025):~$2,322/month (individual, 185% FPL).
- Asset Limits:Not assessed.
- PA Specifics:Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
Benefits without Contact:
- Services: Vouchers (~$50/season) for fresh produce at approved markets.
Contact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Complete Care at Berkshire
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
