Complete Care at Berkshire

Complete Care at Berkshire is a Nursing Home in Pennsylvania

Complete Care at Berkshire is a Nursing Home in Pennsylvania

Complete Care at Berkshire

5501 Perkiomen Ave, Reading, PA 19606 View Map

Complete Care at Berkshire is a Nursing Home in Pennsylvania

Complete Care at Berkshire is a Nursing Home in Pennsylvania

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Overview of Complete Care at Berkshire

As its name suggests, Complete Care at Berkshire provides a complete list of comprehensive care that enhances the quality of life for its seniors. It’s been one of the city’s most trusted skilled nursing communities because it has the most comfortable and secure environment and lifestyle for the residents. Complete Care strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care. 
The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. They specialize in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis. 

(833) 816-0049

Managed by Shannon Vinciguerra

Administrator

Shannon Vinciguerra serves as the Administrator at Complete Care at Berkshire. She leads the community with a focus on establishing strong relationships with residents and fostering a committed, long-tenured staff dedicated to providing exemplary care beyond traditional standards.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.51/day Pennsylvania avg: 4.15/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Pennsylvania avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Pennsylvania avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Pennsylvania avg: 3.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Pennsylvania avg: 3.4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 130

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Pennsylvania average
Occupancy rate 91.3%
Residents per day (avg) 122
Occupancy rate
91.3%
Residents per day (avg)
122

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$16.3M
Profit
$462.8K
Proprietary home Corporation
Home revenue
$16,266,898.00
Profit
$462,803.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
40.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.0M
Total costs $15.6M
Walk Score
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Additional licensing details

Safety & Compliance

Hoyer Lift

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Services, What to Expect, Careers, Contact
Contact Complete Care at Berkshire

Compare Nursing Homes around Reading

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Complete Care at Berkshire
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Reading
130
No
33
-
91.3%
$16,116,327.00
$6,580,689.00
40.8%
121.50
5/5
3.5083
4/5
3/5
5/5
8
-42%
-15%
+16%
Mifflin Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Shillington
136
No
39
GENESIS PA HOLDINGS LLC
96.4%
$27,601,227.00
$6,964,020.00
25.2%
127.10
3/5
3.2299
3/5
3/5
3/5
17
-48%
-22%
+22%
Fairlane Gardens at Reading
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
53
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Laureldale Skilled Nursing and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
17
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Spruce Manor Nursing & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
86
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Complete Care at Berkshire

Address 4.9 miles from city center — 6.11 miles to nearest hospital (Beginnings Maternity Center)

Address 5501 Perkiomen Ave, Reading, PA 19606

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

130
Total Staff
120
Employees
10
Contractors
45,904
Total Hours (Quarter)
64
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse99.1 No
Licensed Practical Nurse278.6 No
Certified Nursing Assistant647.7 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
103 staff
8hs shift avg
Physicians & Practitioners
7 staff
7.9hs shift avg
Therapy Services
9 staff
7.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.5hs shift avg
Dietary Services
6 staff
6.6hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
7.8%
of total hours from contractors
3,565 contractor hours this quarter
Qualified Social Worker: 1 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Speech Language Pathologist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6406421,74291100%7.7
Licensed Practical Nurse270279,52991100%8.6
Registered Nurse9092,80391100%9.1
Clinical Nurse Specialist6062,5358796%7.9
RN Director of Nursing3031,4476571%8.2
Other Dietary Services Staff5051,37691100%6.2
Dental Services Staff2021,0006673%8
Speech Language Pathologist0229477785%7.8
Physical Therapy Assistant0338606976%7.3
Physical Therapy Aide0228487582%7.2
Dietitian1015286673%8
Mental Health Service Worker1014766066%7.9
Qualified Social Worker0114676268%7.5
Administrator1014645864%8
Respiratory Therapy Technician0224445965%7.5
Nurse Practitioner1014405560%8

Health Inspection History

Total Health inspections 3
55% below Pennsylvania average
Pennsylvania average: 6.7

Last Health inspection on Nov 2024

Total Health citations 8
74% below Pennsylvania average
Pennsylvania average: 31.3

2.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 8 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Pennsylvania average
Pennsylvania average: 0.3
Serious Health citations 0
100% below Pennsylvania average
Pennsylvania average: 0.6
Moderate Health citations 7

Minor Health citations 1
Citations history (last 3 years)
Quality of Care moderate citation Nov 21, 2024
Corrected

Quality of Care moderate citation Dec 15, 2023
Corrected

Care Planning moderate citation Dec 15, 2023
Corrected

Resident Rights moderate citation Dec 15, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Complete Care Management
Resident Census by Payment Source
112 Total Residents
Medicare 11 (9.8%)
Medicaid 80 (71.4%)
Private Pay/Other 21 (18.8%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 11.6
5% worse than Pennsylvania average
Pennsylvania average: 11.0
Functional decline score 22.4
Near Pennsylvania average
Pennsylvania average: 22.2
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 18.3%
3% below Pennsylvania average.

Walking Ability Worsened 23.2%
10% above Pennsylvania average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 25.6%
4% below Pennsylvania average.
Safety & clinical stability

Falls with Major Injury 3.3%
3% above Pennsylvania average.

High Risk Residents with Pressure Ulcers 3.8%
32% below Pennsylvania average.

Urinary Tract Infection 1.5%
13% below Pennsylvania average.
Emotional & behavioral wellbeing

Depressive Symptoms 6.7%
21% above Pennsylvania average.

Antipsychotic Use 5.4%
68% below Pennsylvania average.
Preventive care

Pneumococcal Vaccine 92.4%
6% above Pennsylvania average.

Influenza Vaccine 98.1%
5% above Pennsylvania average.
Nutrition & physical health

Lost Too Much Weight 9.2%
38% above Pennsylvania average.
Short-stay resident measures
Pneumococcal Vaccine 64.7%

6% worse than Pennsylvania average
Antipsychotic medication increase 1.9%

25% worse than Pennsylvania average
Influenza Vaccine 63.7%

7% worse than Pennsylvania average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Pennsylvania Seniors

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

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