Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Complete Care at Groton Regency LLC
Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut
Complete Care at Groton… is a Senior Communities Home in Connecticut
Complete Care at Groton Regency LLC
Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut
Complete Care at Groton… is a Senior Communities Home in Connecticut
Overview of Complete Care at Groton Regency LLC
Complete Care Groton Regency stands as a beacon of clinical excellence, proudly serving the senior community in Connecticut. With a deep-rooted commitment to compassion, they offer an array of specialized services including memory care, respiratory support, orthopedic rehabilitation, cardiovascular care, and more. Guided by a team of skilled nursing professionals, this facility ensures round-the-clock availability of physicians, therapists, and specialists, empowering residents with comprehensive medical care.
Every room is equipped with complimentary Wi-Fi and cable TV, allowing residents to stay connected and entertained. Additional amenities include access to professional stylist services, enabling residents to maintain their personal grooming preferences with ease. To enhance the overall quality of life, a diverse calendar of engaging activities is offered, allowing residents to explore their interests and socialize. Whether it’s finding solace in the serene courtyard gardens or mingling in inviting lounges, residents have ample spaces to enjoy meaningful interactions. The dining experience at Complete Care Groton Regency is also elevated with restaurant and café-style options, serving delicious meals tailored to individual preferences and dietary requirements.
Jeffrey Turner serves as the Administrator at Complete Care at Groton Regency LLC. He leads the community with a focus on establishing strong relationships with residents and fostering a dedicated, long-tenured staff committed to excellence in care.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
211
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.1%
Residents per day (avg)
122
Occupancy rate
90.1%
Residents per day (avg)
122
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
10 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Other
Home revenue
$17.9M
Profit
$911.4K
Proprietary home
Other
Home revenue
$17,902,401.00
Profit
$911,362.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.0M
5 years in operation
An established community with some operational experience and growing routines.
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
License Status
ActiveFacility Type
Chronic & Convalescent Nursing Home
License Date
February 9, 2021
License Expiration
June 30, 2027
Additional licensing details
License number:
2461
Room costs
Private Room (42 rooms)
$481
Semi-Private Room (46 rooms)
$199
Staffing
Key information about the people who lead and staff this community.
Languages Spoken by Staff
Languages:
Filipino, Portuguese, Spanish
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
12 FTE
Licensed Practical Nurse
16 FTE
Nursing Assistant
40 FTE
Recreation
6 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
17 FTE
Other Staff
12 FTE
Additional Policies & Features
Religious Services:
Catholic, Protestant
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
9 visits/inspections
2 visits/inspections triggered by complaints
7 routine inspections
Breakdown by inspection type
- 2 complaint investigations
- 5 plans of correction
Results
5 with issues
0 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:October 28, 2025
Inspection history
01-16-2025
Inspection Report
02-17-2022
Inspection Report
02-20-2023
Plan of Correction
03-20-2023
Plan of Correction
03-20-2023
Plan of Correction
04-01-2024
Inspection Report
05-04-2023
Plan of Correction
05-30-2024
Inspection Report
06-25-2024
Inspection Report
07-02-2024
Inspection Report
07-17-2024
Inspection Report
10-28-2025
Inspection Report
11-19-2021
Inspection Report
11-29-2022
Plan of Correction
Comparison Chart
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.Compare Senior Communities around Connecticut
Complete Care at Groton Regency LLC
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
CT 06340
211
No
-
59
-
90.1%
$17,783,334.00
$6,990,703.00
39.3%
122.30
5/5
3.7312
4/5
4/5
5/5
Essex Meadows
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Essex
45
No
-
24
LCS ESSEX MEADOWS JV LLC
84.5%
$8,414,571.00
$8,637,469.00
102.6%
37.70
5/5
5.7078
4/5
5/5
4/5
River Ridge at Avon
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Avon
-
No
F
43
-
-
-
-
-
-
-
-
-
-
-
Stonebrook Village at Windsor Locks
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Windsor Locks
-
No
-
10
-
-
-
-
-
-
-
-
-
-
-
Matterport
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2.2 miles from city center
1145 Poquonnock Road Groton, CT 06340
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
141
Total Staff
132
Employees
9
Contractors
49,419
Total Hours (Quarter)
70
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8 | No |
| Licensed Practical Nurse | 21 | 8.5 | No |
| Certified Nursing Assistant | 60 | 7.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
108 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
11 staff
8hs shift avg
Therapy Services ⓘ
7 staff
7.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.8hs shift avg
Dietary Services ⓘ
6 staff
7.8hs shift avg
Other Services ⓘ
6 staff
7.7hs shift avg
Contractor Analysis
6.6%
of total hours from contractors
3,285 contractor hours this quarter
Speech Language Pathologist: 2
Physical Therapy Aide: 2
Qualified Social Worker: 2
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 0 | 60 | 21,511 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,862 | 91 | 100% | 8.5 |
| Medication Aide/Technician | 16 | 0 | 16 | 4,985 | 91 | 100% | 7 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 3,860 | 91 | 100% | 8 |
| Registered Nurse | 9 | 0 | 9 | 2,937 | 91 | 100% | 8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,788 | 90 | 99% | 7.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 997 | 65 | 71% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 944 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 752 | 70 | 77% | 7.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 605 | 61 | 67% | 8.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 527 | 66 | 73% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 526 | 68 | 75% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 511 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 484 | 62 | 68% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 348 | 47 | 52% | 7.3 |
| Dietitian | 1 | 0 | 1 | 296 | 37 | 41% | 8 |
Health Inspection History
Source: CMS Health Citations (May 2019 – Nov 2025)
6
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.5
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
6
29% of total
Quality of Life & Care
5
24% of total
Abuse, Neglect & Exploitation
3
14% of total
Citation Sources
Standard Inspections
15
Complaint Investigations
6
State Comparison (CT)
Citations
21
State average: 32
Critical Citations
0
State average: 0.3
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 14, 2025 | D | Care Planning | F0658 | Corrected |
| Nov 14, 2025 | D | Resident Rights | F0550 | Corrected |
| Nov 07, 2024 | D | Quality of Care | F0684 | Corrected |
| Nov 07, 2024 | D | Quality of Care | F0689 | Corrected |
| May 29, 2024 | D | Abuse/Neglect | F0600 | Corrected |
| May 29, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Mar 27, 2024 | E | Nursing Services | F0725 | Corrected |
| Mar 27, 2024 | E | Nutrition | F0812 | Corrected |
| Mar 27, 2024 | B | Care Planning | F0637 | Corrected |
| Mar 27, 2024 | B | Care Planning | F0842 | Corrected |
| Mar 27, 2024 | E | Resident Rights | F0561 | Corrected |
| Nov 19, 2021 | D | Quality of Care | F0677 | Corrected |
| Nov 19, 2021 | D | Quality of Care | F0692 | Corrected |
| Nov 19, 2021 | E | Care Planning | F0657 | Corrected |
| Nov 19, 2021 | E | Resident Rights | F0584 | Corrected |
| May 31, 2019 | D | Abuse/Neglect | F0609 | Corrected |
| May 31, 2019 | D | Nutrition | F0808 | Corrected |
| May 31, 2019 | D | Quality of Care | F0745 | Corrected |
| May 31, 2019 | D | Resident Rights | F0550 | Corrected |
| May 31, 2019 | B | Resident Rights | F0584 | Corrected |
| May 31, 2019 | D | Resident Rights | F0626 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: COMPLETE CARE
Resident Census by Payment Source
123
Total Residents
Medicare
11
(8.9%)
ⓘ
Medicaid
94
(76.4%)
ⓘ
Private Pay/Other
18
(14.6%)
ⓘ
Specialized Care Beds
52
Total Specialty Beds
24.6%
of Bed Capacity
52
Alzheimer's / Dementia Beds ⓘ
24.6%
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
9.9
Score
5% better than avg
Connecticut avg: 10.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
21.4
Score
Near average
Connecticut avg: 21.1
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
17.4%
Lost Too Much Weight
5.9%
Urinary Tract Infection
0.5%
Depressive Symptoms
43.5%
Falls with Major Injury
4.4%
Pneumococcal Vaccine
98.6%
Antipsychotic Use
26.3%
Walking Ability Worsened
15.4%
Influenza Vaccine
99.1%
High Risk Residents with Pressure Ulcers
6.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
31.4%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
98.3%
40% better than avg
Connecticut: 70.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0%
100% better than avg
Connecticut: 1.5%
Influenza Vaccine
94.3%
35% better than avg
Connecticut: 69.8%
Financial Trends
Historical financial and operational data for Complete Care at Groton Regency LLC based on CMS SNF Cost Reports.
Occupancy Rate
90.1%
↓ 2.1pp vs 2022
Net Income
$911,362
↓ ~$120K vs 2022
Total Payroll
$8,776,409
↑ ~$2.5M vs 2022
Profit Margin
5.1%
↓ 4.8pp vs 2022
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Claim What’s Yours: Financial Aid for Connecticut Seniors
Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
- General: Age 65+, Connecticut resident, at risk of nursing home placement.
- Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
- Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
- CT Specifics: Two tiers (state and Medicaid); waitlists possible.
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
- General: Caregiver of senior with dementia, Connecticut resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- CT Specifics: Limited to dementia caregivers; capped funding.
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
- General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025): ~$41,000/year (individual, adjusted annually).
- Asset Limits: Not specified; focus is income-based.
- CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
- General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits: None since 2023 policy change.
- CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Connecticut Seniors
CHCPE
Connecticut Home Care Program for Elders
Requirements:
General:Age 65+, Connecticut resident, at risk of nursing home placement.
Income Limits:State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).- Asset Limits:$1,600 (state), $2,000 (Medicaid, individual).
CT Specifics:Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care
Statewide Respite Care Program
Requirements:
- General:Caregiver of senior with dementia, Connecticut resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- CT Specifics:Limited to dementia caregivers; capped funding.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program
Congregate Housing Services Program (CHSP)
Requirements:
- General:Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025):~$41,000/year (individual, adjusted annually).
- Asset Limits:Not specified; focus is income-based.
- CT Specifics:Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025):~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits:None since 2023 policy change.
- CT Specifics:Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025):~$1,983/month (125% FPL, individual).
- Asset Limits:Not specified; income-focused.
- CT Specifics:Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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