Complete Care at Groton Regency LLC
Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut
Complete Care at Groton… is a Senior Communities Home in Connecticut
Complete Care at Groton Regency LLC
Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut
Complete Care at Groton… is a Senior Communities Home in Connecticut
Overview of Complete Care at Groton Regency LLC
Complete Care Groton Regency stands as a beacon of clinical excellence, proudly serving the senior community in Connecticut. With a deep-rooted commitment to compassion, they offer an array of specialized services including memory care, respiratory support, orthopedic rehabilitation, cardiovascular care, and more. Guided by a team of skilled nursing professionals, this facility ensures round-the-clock availability of physicians, therapists, and specialists, empowering residents with comprehensive medical care.
Every room is equipped with complimentary Wi-Fi and cable TV, allowing residents to stay connected and entertained. Additional amenities include access to professional stylist services, enabling residents to maintain their personal grooming preferences with ease. To enhance the overall quality of life, a diverse calendar of engaging activities is offered, allowing residents to explore their interests and socialize. Whether it’s finding solace in the serene courtyard gardens or mingling in inviting lounges, residents have ample spaces to enjoy meaningful interactions. The dining experience at Complete Care Groton Regency is also elevated with restaurant and café-style options, serving delicious meals tailored to individual preferences and dietary requirements.
Home Information
COMPLETE CARE AT GROTON REGENCY
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.
OccupancyBeds
162
Occupancy
76.6%
Total Bed Days Available
35490
Avg. Length of Stay
135 days
Avg. Residents per Day
122
FinanceHome Revenue
$10,405,342.00
Payroll Costs
$4,723,562.00
Profit
$1,031,628.00
Total Home Costs
$11,287,265.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
45.4%
House Specifics:CCN
75270
Rural vs. Urban
Urban
County
Southeastern Ct
Type of Control
Proprietary — Individual
OperationsTotal Admissions
243
Total Discharges
243
% Medicaid Admissions
42%
% Medicare Admissions
30%
% Private Pay Admissions
27%
% Medicaid Discharges
53%
% Medicare Discharges
17%
% Private Pay Discharges
30%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.73 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
25769
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
2321
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
4616
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
License Status
ActiveFacility Type
Chronic & Convalescent Nursing Home
License Date
February 9, 2021
License Expiration
June 30, 2027
Additional licensing details
License number:
2461
Room costs
Private Room (42 rooms)
$481
Semi-Private Room (46 rooms)
$199
Staffing
Key information about the people who lead and staff this community.
Languages Spoken by Staff
Languages:
Filipino, Portuguese, Spanish
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
12 FTE
Licensed Practical Nurse
16 FTE
Nursing Assistant
40 FTE
Recreation
6 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
17 FTE
Other Staff
12 FTE
Additional Policies & Features
Religious Services:
Catholic, Protestant
Inspection History
In Connecticut, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
14 visits/inspections
14 other visits
Results
5 with issues
0 without issues
Connecticut average: 13 visits/inspections
Latest inspection
Date:October 28, 2025
Inspection history
Inspection Report
01-16-2025
Inspection Report-Complete Care at Groton Regency Lic Insp Report 1-16-25 Desk Audit.pdf
Inspection Report
02-17-2022
Inspection Report-Groton Regency - Inspection Report - 02.17.2022_0001.pdf
Plan of Correction
02-20-2023
Plan of Correction-Complete Care at Groton Regency Inspection Report & POC 3-20-23_0001.pdf
Plan of Correction
03-20-2023
Plan of Correction-Complete Care at Groton Regency Inspection Report & POC 3-20-23_0001.pdf
Plan of Correction
03-20-2023
Plan of Correction-Complete Care at Groton Regency Inspection Report & POC 3-20-23_0001.pdf
Inspection Report
04-01-2024
Inspection Report-Groton Regency Lic Ins Report eid 3-27-24.pdf
Plan of Correction
05-04-2023
Plan of Correction-Complete Care at Groton Regency Approved POC eid 2-1-22.pdf
Inspection Report
05-30-2024
Inspection Report-
Inspection Report
06-25-2024
Inspection Report-Complete Care at Groton Regency Complaint #33960 & 38728 VL&POC 5 29 24_0001_0001.pdf
Inspection Report
07-02-2024
Inspection Report-Complete Care at Groton Complaint Investigation #39324_0001.pdf
Inspection Report
07-17-2024
Inspection Report-Complete Care at Groton Regency Desk Audit 7 15 24_0001.pdf
Inspection Report
10-28-2025
Inspection Report-Complete Care Groton Regency LIR 10-28-25.pdf
Inspection Report
11-19-2021
Inspection Report-Complete Care of Groton-Insp Report-11-19-21_0001.pdf
Plan of Correction
11-29-2022
Plan of Correction-Groton Regency approved POC eid 11_19_21.pdfMatterport
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Places of interest near Complete Care at Groton Regency LLC
2.2 miles from city center
1145 Poquonnock Road Groton, CT 06340
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Comparison Chart
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.Compare Senior Communities around Connecticut
Essex Meadows
AL
For seniors needing help with daily tasks but not full-time nursing.
Essex
45
No
-
24
LCS ESSEX MEADOWS JV LLC
82.7%
$22,070,446.00
$8,169,781.00
37%
37.70
5/5
5.7078
4/5
5/5
4/5
Stonebrook Village at Windsor Locks
AL
For seniors needing help with daily tasks but not full-time nursing.
Windsor Locks
-
No
-
10
-
-
-
-
-
-
-
-
-
-
-
River Ridge at Avon
AL
For seniors needing help with daily tasks but not full-time nursing.
Avon
-
No
F
43
-
-
-
-
-
-
-
-
-
-
-
Complete Care at Groton Regency LLC
AL
For seniors needing help with daily tasks but not full-time nursing.
CT 06340
162
No
-
59
-
76.6%
$10,405,342.00
$4,723,562.00
45.4%
122.30
5/5
3.7312
4/5
4/5
5/5
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
141
Total Staff
132
Employees
9
Contractors
49,419
Total Hours (Quarter)
70
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8 | No |
| Licensed Practical Nurse | 21 | 8.5 | No |
| Certified Nursing Assistant | 60 | 7.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
108 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
11 staff
8hs shift avg
Therapy Services ⓘ
7 staff
7.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.8hs shift avg
Dietary Services ⓘ
6 staff
7.8hs shift avg
Other Services ⓘ
6 staff
7.7hs shift avg
Contractor Analysis
6.6%
of total hours from contractors
3,285 contractor hours this quarter
Speech Language Pathologist: 2
Physical Therapy Aide: 2
Qualified Social Worker: 2
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 0 | 60 | 21,511 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,862 | 91 | 100% | 8.5 |
| Medication Aide/Technician | 16 | 0 | 16 | 4,985 | 91 | 100% | 7 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 3,860 | 91 | 100% | 8 |
| Registered Nurse | 9 | 0 | 9 | 2,937 | 91 | 100% | 8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,788 | 90 | 99% | 7.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 997 | 65 | 71% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 944 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 752 | 70 | 77% | 7.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 605 | 61 | 67% | 8.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 527 | 66 | 73% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 526 | 68 | 75% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 511 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 484 | 62 | 68% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 348 | 47 | 52% | 7.3 |
| Dietitian | 1 | 0 | 1 | 296 | 37 | 41% | 8 |
Health Inspection History
Source: CMS Health Citations (May 2019 – Nov 2025)
6
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.5
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
6
29% of total
Quality of Life & Care
5
24% of total
Abuse, Neglect & Exploitation
3
14% of total
Citation Sources
Standard Inspections
15
Complaint Investigations
6
State Comparison (CT)
Avg Citations (State)
32
This Facility: 21
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 14, 2025 | D | Care Planning | F0658 | Corrected |
| Nov 14, 2025 | D | Resident Rights | F0550 | Corrected |
| Nov 07, 2024 | D | Quality of Care | F0684 | Corrected |
| Nov 07, 2024 | D | Quality of Care | F0689 | Corrected |
| May 29, 2024 | D | Abuse/Neglect | F0600 | Corrected |
| May 29, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Mar 27, 2024 | E | Nursing Services | F0725 | Corrected |
| Mar 27, 2024 | E | Nutrition | F0812 | Corrected |
| Mar 27, 2024 | B | Care Planning | F0637 | Corrected |
| Mar 27, 2024 | B | Care Planning | F0842 | Corrected |
| Mar 27, 2024 | E | Resident Rights | F0561 | Corrected |
| Nov 19, 2021 | D | Quality of Care | F0677 | Corrected |
| Nov 19, 2021 | D | Quality of Care | F0692 | Corrected |
| Nov 19, 2021 | E | Care Planning | F0657 | Corrected |
| Nov 19, 2021 | E | Resident Rights | F0584 | Corrected |
| May 31, 2019 | D | Abuse/Neglect | F0609 | Corrected |
| May 31, 2019 | D | Nutrition | F0808 | Corrected |
| May 31, 2019 | D | Quality of Care | F0745 | Corrected |
| May 31, 2019 | D | Resident Rights | F0550 | Corrected |
| May 31, 2019 | B | Resident Rights | F0584 | Corrected |
| May 31, 2019 | D | Resident Rights | F0626 | Corrected |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Connecticut Seniors
Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
- General: Age 65+, Connecticut resident, at risk of nursing home placement.
- Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
- Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
- CT Specifics: Two tiers (state and Medicaid); waitlists possible.
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
- General: Caregiver of senior with dementia, Connecticut resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- CT Specifics: Limited to dementia caregivers; capped funding.
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
- General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025): ~$41,000/year (individual, adjusted annually).
- Asset Limits: Not specified; focus is income-based.
- CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
- General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits: None since 2023 policy change.
- CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Connecticut Seniors
CHCPE
Connecticut Home Care Program for Elders
Requirements:
- General:Age 65+, Connecticut resident, at risk of nursing home placement.
- Income Limits:State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
- Asset Limits:$1,600 (state), $2,000 (Medicaid, individual).
- CT Specifics:Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
- Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care
Statewide Respite Care Program
Requirements:
- General:Caregiver of senior with dementia, Connecticut resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- CT Specifics:Limited to dementia caregivers; capped funding.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program
Congregate Housing Services Program (CHSP)
Requirements:
- General:Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
- Income Limits (2025):~$41,000/year (individual, adjusted annually).
- Asset Limits:Not specified; focus is income-based.
- CT Specifics:Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
- Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
- Income Limits (2025):~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
- Asset Limits:None since 2023 policy change.
- CT Specifics:Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
- Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Connecticut resident.
- Income Limits (2025):~$1,983/month (125% FPL, individual).
- Asset Limits:Not specified; income-focused.
- CT Specifics:Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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