Complete Care at Groton Regency LLC

Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut

Complete Care at Groton… is a Senior Communities Home in Connecticut

Complete Care at Groton Regency LLC

1145 Poquonnock Road Groton, CT 06340 View Map

Complete Care at Groton Regency LLC is a Senior Communities Home in Connecticut

Complete Care at Groton… is a Senior Communities Home in Connecticut

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Overview of Complete Care at Groton Regency LLC

Complete Care Groton Regency stands as a beacon of clinical excellence, proudly serving the senior community in Connecticut. With a deep-rooted commitment to compassion, they offer an array of specialized services including memory care, respiratory support, orthopedic rehabilitation, cardiovascular care, and more. Guided by a team of skilled nursing professionals, this facility ensures round-the-clock availability of physicians, therapists, and specialists, empowering residents with comprehensive medical care.

Every room is equipped with complimentary Wi-Fi and cable TV, allowing residents to stay connected and entertained. Additional amenities include access to professional stylist services, enabling residents to maintain their personal grooming preferences with ease. To enhance the overall quality of life, a diverse calendar of engaging activities is offered, allowing residents to explore their interests and socialize. Whether it’s finding solace in the serene courtyard gardens or mingling in inviting lounges, residents have ample spaces to enjoy meaningful interactions. The dining experience at Complete Care Groton Regency is also elevated with restaurant and café-style options, serving delicious meals tailored to individual preferences and dietary requirements.

(860) 446-9960

Managed by Jeffrey Turner

Administrator

Jeffrey Turner serves as the Administrator at Complete Care at Groton Regency LLC. He leads the community with a focus on establishing strong relationships with residents and fostering a dedicated, long-tenured staff committed to excellence in care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.73/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 211

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 90.1%
Residents per day (avg) 122
Occupancy rate
90.1%
Residents per day (avg)
122

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 10 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Other
Home revenue
$17.9M
Profit
$911.4K
Proprietary home Other
Home revenue
$17,902,401.00
Profit
$911,362.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
39% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.0M
Total costs $17.0M
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Services

Dementia Care
Hospice
IV Therapy
Pastoral Care
Peritoneal Dialysis
Pulmonary and Vascular Management
Recreation
Respite Care

About this community

License Status
Active
Facility Type
Chronic & Convalescent Nursing Home
License Date
February 9, 2021
License Expiration
June 30, 2027

Additional licensing details

License number: 2461
Awards: CMS Five Star Overall, CMS Five Star Quality, Great Place to Work 2025-2026, ACHA Bronze, Striving for Ten, High 5

Room costs

Private Room (42 rooms) $481 per day
Semi-Private Room (46 rooms) $199 per day

Safety & Compliance

Hoyer Lift

Staffing

Key information about the people who lead and staff this community.

Languages Spoken by Staff

Languages: Filipino, Portuguese, Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
12 FTE
Licensed Practical Nurse
16 FTE
Nursing Assistant
40 FTE
Recreation
6 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
17 FTE
Other Staff
12 FTE

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care
Memory Care

Additional Policies & Features

Religious Services: Catholic, Protestant

Amenities & Lifestyle

Programs & Activities

Specific Programs
Post-Acute Care, Skilled Nursing, Long-Term Care, Rehabilitation Services, Memory Care, Palliative Care, Respite Care

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

9 visits/inspections

2 visits/inspections triggered by complaints

7 routine inspections

Breakdown by inspection type
  • 2 complaint investigations
  • 5 plans of correction

Results

5 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:October 28, 2025

Inspection history

01-16-2025 Inspection Report
02-17-2022 Inspection Report
02-20-2023 Plan of Correction
03-20-2023 Plan of Correction
03-20-2023 Plan of Correction
04-01-2024 Inspection Report
05-04-2023 Plan of Correction
05-30-2024 Inspection Report
06-25-2024 Inspection Report
07-02-2024 Inspection Report
07-17-2024 Inspection Report
10-28-2025 Inspection Report
11-19-2021 Inspection Report
11-29-2022 Plan of Correction

Compare Senior Communities around Connecticut

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Complete Care at Groton Regency LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CT 06340 (Long Hill)
211
No
-
59
-
90.1%
$17,783,334.00
$6,990,703.00
39.3%
122.30
5/5
3.7312
4/5
4/5
5/5
Essex Meadows
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Essex (Ivoryton)
45
No
-
24
LCS ESSEX MEADOWS JV LLC
84.5%
$8,414,571.00
$8,637,469.00
102.6%
37.70
5/5
5.7078
4/5
5/5
4/5
River Ridge at Avon
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Avon
-
No
F
43
-
-
-
-
-
-
-
-
-
-
-
Stonebrook Village at Windsor Locks
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Windsor Locks
-
No
-
10
-
-
-
-
-
-
-
-
-
-
-

Matterport

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Address 2.2 miles from city center

Address 1145 Poquonnock Road Groton, CT 06340

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

141
Total Staff
132
Employees
9
Contractors
49,419
Total Hours (Quarter)
70
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98 No
Licensed Practical Nurse218.5 No
Certified Nursing Assistant607.7 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
108 staff
7.8hs shift avg
Physicians & Practitioners
11 staff
8hs shift avg
Therapy Services
7 staff
7.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.8hs shift avg
Dietary Services
6 staff
7.8hs shift avg
Other Services
6 staff
7.7hs shift avg
Contractor Analysis
6.6%
of total hours from contractors
3,285 contractor hours this quarter
Speech Language Pathologist: 2 Physical Therapy Aide: 2 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006021,51191100%7.7
Licensed Practical Nurse210217,86291100%8.5
Medication Aide/Technician160164,98591100%7
Clinical Nurse Specialist100103,86091100%8
Registered Nurse9092,93791100%8
Other Dietary Services Staff5051,7889099%7.7
Physical Therapy Aide0229976571%7.9
RN Director of Nursing2029446571%8
Speech Language Pathologist0227527077%7.9
Mental Health Service Worker4046056167%8.1
Physical Therapy Assistant0115276673%8
Respiratory Therapy Technician0225266875%7.7
Nurse Practitioner1015116470%8
Administrator1014886167%8
Qualified Social Worker0224846268%7.8
Dental Services Staff2023484752%7.3
Dietitian1012963741%8

Health Inspection History

Total Health inspections 6
5% above State average
State average: 5.7

Last Health inspection on Nov 2025

Total Health citations 21
34% below State average
State average: 32.0

3.5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 15 citations
Complaint investigations 6 citations
Breakdown of citations
Critical Health citations 0
100% below State average
State average: 0.3
Serious Health citations 0
100% below State average
State average: 0.7
Moderate Health citations 18

Minor Health citations 3
Citations history (last 3 years)
Care Planning moderate citation Nov 14, 2025
Corrected

Resident Rights moderate citation Nov 14, 2025
Corrected

Quality of Care moderate citation Nov 07, 2024
Corrected

Quality of Care moderate citation Nov 07, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: COMPLETE CARE
Resident Census by Payment Source
123 Total Residents
Medicare 11 (8.9%)
Medicaid 94 (76.4%)
Private Pay/Other 18 (14.6%)
Specialized Care Beds
52 Total Specialty Beds
24.6% of Bed Capacity
52
Alzheimer's / Dementia Beds
24.6%
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.9
5% better than Connecticut average
Connecticut average: 10.4
Functional decline score 21.4
Near Connecticut average
Connecticut average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 17.4%
8% below Connecticut average.

Walking Ability Worsened 15.4%
20% below Connecticut average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 31.4%
26% above Connecticut average.
Safety & clinical stability

Falls with Major Injury 4.4%
27% above Connecticut average.

High Risk Residents with Pressure Ulcers 6.2%
35% above Connecticut average.

Urinary Tract Infection 0.5%
73% below Connecticut average.
Emotional & behavioral wellbeing

Depressive Symptoms 43.5%
187% above Connecticut average.

Antipsychotic Use 26.3%
53% above Connecticut average.
Preventive care

Pneumococcal Vaccine 98.6%
13% above Connecticut average.

Influenza Vaccine 99.1%
6% above Connecticut average.
Nutrition & physical health

Lost Too Much Weight 5.9%
6% below Connecticut average.
Short-stay resident measures
Pneumococcal Vaccine 98.3%

40% better than Connecticut average
Antipsychotic medication increase 0.0%

100% better than Connecticut average
Influenza Vaccine 94.3%

35% better than Connecticut average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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