Consulate Health Care of Norfolk

Nursing Home
Overview of Consulate Health Care of Norfolk

Consulate Health Care of Norfolk is a distinguished facility, boasting a substantial capacity of 222 beds for skilled nursing that aligns perfectly with nursing home requirements. Within this establishment, a strong sense of community is evident, fostering a supportive and caring environment. Their expertise extends to a wide spectrum of services, including short-term rehabilitation and long-term care. These services encompass physical, occupational, and speech therapies, ensuring a holistic approach to care.

Furthermore, Consulate Health Care of Norfolk excels as a memory care center. Their specialization also extends to the care of medically complex patients, supported by a comprehensive discharge planning program and post-acute care services. The patient care experience at this facility is exceptional, marked by a profound commitment to compassion and an unwavering dedication to exceeding expectations.

(757) 625-5363

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Virginia average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Virginia average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Virginia average: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Virginia average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 19m per day

This home provides 11% less nursing time per resident than the state average.

Virginia average: 3h 45m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 222

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Virginia average
Occupancy rate 87.3%
Residents per day (avg) 193
Occupancy rate
87.3%
Residents per day (avg)
193

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

3% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

29% of new residents, often for short stays.

Typical stay 30 days

Medicaid

68% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Proprietary home
Corporation
Home revenue
$24.7M
Operating loss
-$415.4K
Proprietary home Corporation
Home revenue
$24,718,817.00
Operating loss
$-415,359.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.1M
28.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.0M
Total costs $25.1M
Walk Score
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Additional licensing details

CMS Certification Number: 495273

Types of Care at Consulate Health Care of Norfolk

Assisted Living Independent Living Memory Care Nursing Home
Contact Consulate Health Care of Norfolk

Compare Nursing Homes around Norfolk

The information below is reported by the Virginia Department of Social Services and Department of Health.
Autumn Care of Norfolk
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Norfolk (Foxhall)
120
No
56
SOPER, CELIA
90.5%
$10,954,267.00
$5,818,316.00
53.1%
112.40
4/5
3.2393
3/5
2/5
5/5
-
43
-
-46%
-13%
+6%
Studio / 1 Bed / 2 Bed
Ruxton Health of Norfolk
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Norfolk (Greenhill Farms)
60
No
39
MARSHALL-HODGES, KELLI
90.8%
$7,235,721.00
$3,696,631.00
51.1%
50.40
2/5
3.2679
3/5
1/5
3/5
-
46
1
-38%
-13%
+6%
Studio / 1 Bed
Signature Healthcare of Norfolk
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Norfolk (Ghent)
169
No
88
DRAKE, CIE
81.0%
$21,403,133.00
$5,217,290.00
24.4%
155.60
2/5
3.3945
2/5
2/5
4/5
-
47
3
-18%
-9%
-6%
Studio / 1 Bed
Consulate Health Care of Norfolk
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Norfolk (Colonial Place)
222
No
77
HAJIMOMENIAN, AMIR
87.3%
$24,065,882.00
$7,136,206.00
29.7%
192.60
1/5
3.3231
1/5
1/5
4/5
1
54
3
-52%
-11%
+2%
Studio / 1 Bed
Lafayette Villa Nursing Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Norfolk (Colonial Place)
-
No
75
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed

Places of interest near Consulate Health Care of Norfolk

Address 2.6 miles from city center — 1.72 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)

Address 3900 Llewellyn Ave, Norfolk, VA 23504

Calculate Travel Distance to Consulate Health Care of Norfolk

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

252
Total Staff
234
Employees
18
Contractors
50,652
Total Hours (Quarter)
67
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse119.6 No
Licensed Practical Nurse508.8 No
Certified Nursing Assistant1428.5 No
Staff by Category
Administration
4 staff
4hs shift avg
Nursing Staff
207 staff
8.6hs shift avg
Physicians & Practitioners
10 staff
7.9hs shift avg
Therapy Services
13 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
6.9hs shift avg
Dietary Services
8 staff
7.1hs shift avg
Other Services
7 staff
8.9hs shift avg
Contractor Analysis
3.4%
of total hours from contractors
1,737 contractor hours this quarter
Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Speech Language Pathologist: 2 Physical Therapy Assistant: 2 Medical Director: 2 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant142014228,43291100%8.5
Licensed Practical Nurse5005010,73591100%8.8
Registered Nurse110112,75891100%9.6
Clinical Nurse Specialist7071,5258088%7.8
Other Dietary Services Staff6061,29491100%6.8
Dental Services Staff4041,2387178%9.4
RN Director of Nursing4048988391%7.8
Mental Health Service Worker3035685965%8
Respiratory Therapy Technician0335224651%7
Nurse Practitioner3035126369%8.1
Dietitian2025006369%7.9
Administrator2024565763%8
Speech Language Pathologist0223384448%7.5
Physical Therapy Assistant0223354448%6.9
Qualified Social Worker0333294752%6.9
Occupational Therapy Aide033811415%4.5
Physical Therapy Aide022761618%4.7
Medical Director022376571%0.6
Occupational Therapy Assistant011191314%1.4

Health Inspection History

Inspections
Total health inspections 5

Virginia average 4.2


Last Health inspection on Jul 2024

Total health citations 54
Citations per inspection
10.8

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

45 of 54 citations resulted from standard inspections; and 9 of 54 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
150% worse than Virginia average

Virginia average: 0.4


Serious Health citations More info 2
100% worse than Virginia average

Virginia average: 1

1 critical citation More info Virginia average: 0.4

2 serious citations More info Virginia average: 1

49 moderate citations More info Virginia average: 36.3

2 minor citations More info Virginia average: 0.8
Citations history (last 3 years)
Environmental moderate citation Jul 19, 2024
Corrected

Quality of Care moderate citation Jul 19, 2024
Corrected

Resident Rights moderate citation Jul 19, 2024
Corrected

Administration moderate citation Mar 07, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Consulate Health Care LLC
Resident Census by Payment Source
195 Total Residents
Medicare 5 (2.6%)
Medicaid 182 (93.3%)
Private Pay/Other 8 (4.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.8
14% better than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.7
10% better than Virginia average

Virginia average: 19.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.0%
17% better than Virginia average

Virginia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.8%
30% better than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.3%
12% worse than Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
77% better than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.7%
24% worse than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
82% better than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.5%
45% worse than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.5%
83% better than Virginia average

Virginia average: 14.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 70.9%
22% worse than Virginia average

Virginia average: 91.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 86.4%
8% worse than Virginia average

Virginia average: 94.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 32.4%
57% worse than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
81% worse than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 26.8%
64% worse than Virginia average

Virginia average: 73.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K
74% lower than Virginia average

Virginia average: $52K

Number of fines 1
43% fewer fines than Virginia average

Virginia average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Virginia average

Virginia average: 0.1

Fines amount comparison
Fines amount comparison
This facility $13K
Virginia average $52K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 7, 2023
$13K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today