Total health inspections
3
Virginia average 4.2
Last Health inspection on Jan 2023
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Autumn Care of Norfolk
Nursing Home in Norfolk
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Autumn Care of Norfolk
Nursing Home in Norfolk
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Autumn Care of Norfolk
Established in 1995, Autumn Care of Norfolk has emerged as a distinguished long-term care facility, serving seniors with a steadfast commitment to high-quality care. This trusted provider offers a wide spectrum of services, including short and long-term care, set against a picturesque backdrop featuring waterfront attractions. Moreover, the home organizes exciting outings to various destinations, from botanical gardens to baseball games and historic warships, ensuring a dynamic and engaging experience for residents and their families.
This award-winning facility goes beyond traditional nursing homes near you, providing comprehensive rehabilitation services and long-term skilled nursing care. With offerings such as speech therapy and respite care, Autumn Care of Norfolk stands as a valuable resource for seniors and their loved ones. What’s more, its strategically convenient location near major highways further underscores its accessibility, making it a practical and reliable choice.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 56th out of 67 homes in Virginia.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 56th out of 67 homes in Virginia.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 14m per day
vs Virginia avg
-13%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 23m per day | ▼ 44% State avg: 41m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 5m per day | ■ Avg State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 57m per day | ▼ 11% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 43% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.5%
Avg. Length of Stay
127 days
Occupancy rate
90.5%
Avg. Length of Stay
127 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
82% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
3 - 4 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M
Profit
$529.2K
Privately-owned community
Operated by a business corporation.
Home revenue
$11.0M
Profit
$529.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.4M
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Awards2020 Quality Initiative Recognition Program from the American Health Care Association (AHCA)
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Rehabilitation
Long Term Care
Personal Care
Specific ProgramsPhysical Therapy, Occupational Therapy, Speech Therapy, Respite Care, 24-hour Skilled Nursing Care
Types of Care at Autumn Care of Norfolk
Nursing Home
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health citations
43
Virginia average 38.4
Citations per inspection
14.33
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 43 citations resulted from standard inspections; and 5 of 43 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
0
0
100% better than Virginia averageVirginia average: 1
0 critical citations
0 serious citations
43 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 13, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jan 13, 2023
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 13, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Norfolk The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Autumn Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Foxhall) | 120 | 90.5% | +6% | 3.24 | -46% | -13% | 0 | 43 | 14.3 | 0 | 112 | - | 56 | Soper, Celia | $11.0M | $5.8M | 53.1% | 495253 | ||||
| Norview Heights Rehabilitation and Nursing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Norfolk (Fairmont Park) | 60 | 90.8% | +6% | 3.27 | -38% | -13% | 0 | 46 | 9.2 | 1 | 50 | - | 30 | Marshall-Hodges, Kelli | $7.2M | $3.7M | 51.1% | 495309 | ||||
| Ruxton Health of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Greenhill Farms) | 60 | 90.8% | +6% | 3.27 | -38% | -13% | 0 | 46 | 9.2 | 1 | 50 | - | 39 | Marshall-Hodges, Kelli | $7.2M | $3.7M | 51.1% | 495309 | ||||
| Consulate Health Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Colonial Place) | 222 | 87.3% | +2% | 3.32 | -52% | -11% | 1 | 54 | 10.8 | 3 | 193 | - | 77 | Hajimomenian, Amir | $24.1M | $7.1M | 29.7% | 495273 | ||||
| Lafayette Villa Nursing Home | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Colonial Place) | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 75 | - | - | - | - | - |
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Places of interest near Autumn Care of Norfolk
4.7 miles from city center
Estimated distance in miles from Norfolk's city center to Autumn Care of Norfolk's address, calculated via Google Maps.
— 1.14 miles to nearest hospital (Lake Taylor Transitional Care Hospital)
Calculate Travel Distance to Autumn Care of Norfolk
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
119
Employees
78
Contractors
41
Staff to resident ratio
1.12:1
33% worse than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
47
Average shift
8.4 hours
5% better than Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
35,826
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.7%
4,541 contractor hours this quarter
Certified Nursing Assistant: 15
Occupational Therapy Assistant: 8
Licensed Practical Nurse: 3
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 3
Clinical Nurse Specialist: 2
Occupational Therapy Aide: 2
Physical Therapy Aide: 1
Speech Language Pathologist: 1
Qualified Social Worker: 1
Medical Director: 1
RN Director of Nursing: 1
Staff by category
| Certified Nursing Assistant | 44 | 15 | 59 | 18,875 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 16 | 3 | 19 | 8,567 | 91 | 100% | 10.3 |
| Registered Nurse | 6 | 0 | 6 | 2,653 | 91 | 100% | 9.8 |
| Clinical Nurse Specialist | 3 | 2 | 5 | 1,291 | 68 | 75% | 8.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 563 | 64 | 70% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 512 | 65 | 71% | 7.9 |
| Dietitian | 1 | 0 | 1 | 492 | 63 | 69% | 7.8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 426 | 62 | 68% | 6.7 |
| Occupational Therapy Aide | 1 | 2 | 3 | 378 | 45 | 49% | 8.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 328 | 61 | 67% | 5.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 239 | 38 | 42% | 6.3 |
| Dental Services Staff | 1 | 0 | 1 | 167 | 22 | 24% | 7.6 |
| Nurse Aide in Training | 1 | 0 | 1 | 158 | 22 | 24% | 7.2 |
| Qualified Social Worker | 0 | 1 | 1 | 114 | 55 | 60% | 2.1 |
| Occupational Therapy Assistant | 0 | 8 | 8 | 53 | 40 | 44% | 1.3 |
| Medical Director | 0 | 1 | 1 | 24 | 29 | 32% | 0.8 |
| RN Director of Nursing | 0 | 1 | 1 | 13 | 2 | 2% | 6.3 |
59 Certified Nursing Assistant
% of Days
100%
19 Licensed Practical Nurse
% of Days
100%
6 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
75%
3 Other Dietary Services Staff
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Physical Therapy Aide
% of Days
71%
1 Dietitian
% of Days
69%
1 Administrator
% of Days
64%
3 Physical Therapy Assistant
% of Days
68%
3 Occupational Therapy Aide
% of Days
49%
1 Speech Language Pathologist
% of Days
67%
3 Respiratory Therapy Technician
% of Days
42%
1 Dental Services Staff
% of Days
24%
1 Nurse Aide in Training
% of Days
24%
1 Qualified Social Worker
% of Days
60%
8 Occupational Therapy Assistant
% of Days
44%
1 Medical Director
% of Days
32%
1 RN Director of Nursing
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106
Medicare
8
7.5% of residents
Medicaid
70
66% of residents
Private pay or other
28
26.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
7% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.2
In line with Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.8%
Percent of long-stay residents whose need for help with daily activities has increased
20.8%
23% worse than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.6%
Percent of long-stay residents whose ability to move independently worsened
15.6%
21% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
7% worse than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
37% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
13% better than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.7%
Percent of long-stay residents who lose too much weight
3.7%
38% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
10.6%
Percent of long-stay residents who have depressive symptoms
10.6%
29% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.1%
Percent of long-stay residents who received an antipsychotic medication
7.1%
45% better than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
17.1%
81% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.4%
In line with Virginia averageVirginia average: 94.0%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
10.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
10.8%
86% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
38% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.0%
23% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
11% better than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.3%
55% better than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.0%
Rate of successful return to home or community from a skilled nursing facility.
54.0%
7% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Autumn Care of Norfolk based on CMS SNF Cost Reports.
Occupancy Rate
90.5%
↑ 8.8pp vs 2022
Net Income
$529.2K
↑ ~$574.0K vs 2022
Total Payroll
$7.0M
↓ ~$41.3K vs 2022
Profit Margin
4.8%
↑ 5.3pp vs 2022
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