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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Signature Healthcare of Norfolk, recognized as a reliable skilled nursing home, serves as a trusted haven for individuals in need of rehabilitation services, clinical care, and engaging nursing home activities during their golden years. This vibrant community maintains a welcoming culture, dedicated to delivering exceptional post-acute and skilled nursing care to seniors. It also takes pride in offering volunteer programs that contribute to a sense of community engagement.
In addition to its comprehensive services, the facility houses amenities like a computer station within the beauty shop. Further enhancing residents’ well-being, on-site podiatry, dental, and optometry services are readily available. Notably, the staff includes Spanish and Russian speakers, ensuring effective communication for residents who speak these languages. With a host of additional offerings, Signature Healthcare of Norfolk is committed to providing a supportive and enriching environment for its residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 53rd out of 85 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 26m per day | ▼ 37% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 52m per day | ▼ 13% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 9% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 19% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 46% State avg: 28m per day · National avg: 29m per day |
Higher than the Virginia average: 85.7%Key information about the people who lead and staff this community.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 40 | 32 | This facility has 25% more total deficiencies than a typical Virginia nursing home (40 vs. VA avg 32).↑ 25% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 5 | 4 | This facility has 25% more deficiencies per year than a typical Virginia nursing home (5 vs. VA avg 4).↑ 25% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 13.3 | 2.3 | This facility has 478% more deficiencies per inspection than a typical Virginia nursing home (13.3 vs. VA avg 2.3).↑ 478% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 14 | This facility has 79% fewer total inspections than a typical Virginia nursing home (3 vs. VA avg 14).↓ 79% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Virginia average 4.2
Last Health inspection on Jul 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 47 citations resulted from standard inspections; and 5 of 47 came from combined inspections (standard and complaint).
100% better than Virginia averageVirginia average: 0.4
200% worse than Virginia averageVirginia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
13% worse than Virginia average
0% compared with Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
21 total: 15 full-time employees and 6 contractors.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursAssists with medical care and medications.
47 total: 32 full-time employees and 15 contractors.
47
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursHelps with daily care and mobility.
All 84 CNA Staff are full-time employees. No contractors work on this role.
84
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,900 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 84 | 0 | 84 | 29,275 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 32 | 15 | 47 | 10,751 | 92 | 100% | 8.1 |
| Registered Nurse | 15 | 6 | 21 | 3,888 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,759 | 66 | 72% | 8.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,611 | 92 | 100% | 7.4 |
| RN Director of Nursing | 3 | 0 | 3 | 1,019 | 65 | 71% | 8.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 894 | 77 | 84% | 6.7 |
| Qualified Social Worker | 3 | 0 | 3 | 869 | 68 | 74% | 6.1 |
| Physical Therapy Aide | 5 | 0 | 5 | 813 | 67 | 73% | 5.3 |
| Nurse Practitioner | 1 | 0 | 1 | 557 | 65 | 71% | 8.6 |
| Dietitian | 1 | 0 | 1 | 539 | 64 | 70% | 8.4 |
| Dental Services Staff | 1 | 0 | 1 | 536 | 64 | 70% | 8.4 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Physical Therapy Assistant | 4 | 2 | 6 | 524 | 62 | 67% | 6.4 |
| Respiratory Therapy Technician | 3 | 2 | 5 | 502 | 67 | 73% | 6.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 461 | 60 | 65% | 7.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 109 | 30 | 33% | 3.4 |
| Medical Director | 0 | 1 | 1 | 17 | 10 | 11% | 1.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
12% worse than Virginia averageVirginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
10% worse than Virginia averageVirginia average: 19.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
In line with Virginia averageVirginia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
24.6%
25% worse than Virginia averageVirginia average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
In line with Virginia averageVirginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
83% better than Virginia averageVirginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
7.5%
39% worse than Virginia averageVirginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.4%
73% better than Virginia averageVirginia average: 1.5%
Percent of long-stay residents who lose too much weight
6.8%
15% worse than Virginia averageVirginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
4.6%
69% better than Virginia averageVirginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
15.8%
23% worse than Virginia averageVirginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
8% better than Virginia averageVirginia average: 91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
In line with Virginia averageVirginia average: 94.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.57
8% worse than Virginia averageVirginia average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.61
57% better than Virginia averageVirginia average: 1.41
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
26% better than Virginia averageVirginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
18% better than Virginia averageVirginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.7%
23% better than Virginia averageVirginia average: 73.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
9% worse than Virginia averageVirginia average: 22.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
6% worse than Virginia averageVirginia average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.9%
6% better than Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.0%
9% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
22% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
35% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
135Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Signature Healthcare of Norfolk based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #53 / 85Payroll — State benchmarkedThis home is ranked 53rd out of 85 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1.9 miles from city center
Estimated distance in miles from Norfolk's city center to Signature Healthcare of Norfolk's address, calculated via Google Maps.
— 0.31 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)
Add your location
Signature Healthcare of Norfolk is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Harbor‘s Edge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Norfolk (Fort Norfolk) | 240 | - | - | 6.62 | +10% | +77% | $0 | 20 | 5.0 | - | 31 | 46 | Cathy L'heureux | $39.5M | $13.2M | 33.6% | 495395 | ||||
| Autumn Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Foxhall) | 120 | 90.5% | +6% | 3.24 | -26% | -13% | $0 | 43 | 14.3 | - | 112 | 56 | Celia Soper | $11.0M | $7.0M | 63.8% | 495253 | ||||
| Norview Heights Rehabilitation and Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Norfolk (Fairmont Park) | 60 | - | - | 3.27 | -52% | -13% | $0 | 46 | 9.2 | 1 | 50 | 30 | Kelli Marshall-Hodges | $7.2M | $4.2M | 57.8% | 495309 | ||||
| Signature Healthcare of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Ghent) | 169 | 92.3% | +8% | 3.39 | +11% | -9% | $0 | 47 | 15.7 | 3 | 156 | 88 | Cie Drake | $22.4M | $8.1M | 36.4% | 495068 | ||||
| Consulate Health Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Colonial Place) | 222 | - | - | 3.32 | -33% | -11% | $13.4k | 54 | 10.8 | 3 | 193 | 77 | Amir Hajimomenian | $24.7M | $8.0M | 32.2% | 495273 |
Signature Healthcare of Norfolk is in the Ghent neighborhood of Norfolk.
Signature Healthcare of Norfolk has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Signature Healthcare of Norfolk's occupancy is 92%.
Signature Healthcare of Norfolk is registered as a for-profit in VA.
Yes — there are 5 photos of Signature Healthcare of Norfolk in the photo gallery on this page.
(757) 623-5602 will put you in contact with the team at Signature Healthcare of Norfolk.
Yes — Signature Healthcare of Norfolk is a CMS-certified provider of Medicare and Medicaid.
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