Total health inspections
5
Virginia average 4.2
Last Health inspection on Jul 2024
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Consulate Health Care of Norfolk
Nursing Home, Assisted Living, Independent Living & Memory Care · Norfolk, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Consulate Health Care of Norfolk
Nursing Home, Assisted Living, Independent Living & Memory Care · Norfolk, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Consulate Health Care of Norfolk accepts Medicare, Medicaid, and private pay.
Consulate Health Care of Norfolk is a distinguished facility, boasting a substantial capacity of 222 beds for skilled nursing that aligns perfectly with nursing home requirements. Within this establishment, a strong sense of community is evident, fostering a supportive and caring environment. Their expertise extends to a wide spectrum of services, including short-term rehabilitation and long-term care. These services encompass physical, occupational, and speech therapies, ensuring a holistic approach to care.
Furthermore, Consulate Health Care of Norfolk excels as a memory care center. Their specialization also extends to the care of medically complex patients, supported by a comprehensive discharge planning program and post-acute care services. The patient care experience at this facility is exceptional, marked by a profound commitment to compassion and an unwavering dedication to exceeding expectations.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 47th out of 63 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 47th out of 63 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 19m per day
Rank #47 / 63Nurse hours — State benchmarkedThis home is ranked 47th out of 63 homes in Virginia. Shows adjusted nurse hours per resident per day benchmarked to the Virginia average, with a ranking across 63 Virginia SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Virginia avg
-31%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 17m per day | ▼ 59% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▼ 23% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 39m per day | ▼ 23% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 5m per day | ▼ 37% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 68% State avg: 28m per day · National avg: 29m per day |
Types of Care at Consulate Health Care of Norfolk
Assisted Living
Independent Living
Memory Care
Nursing Home
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
87.3%
Rank #25 / 66Occupancy rate — State benchmarkedThis home is ranked 25th out of 66 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 66. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
216 days
Occupancy rate
87.3%
Rank #25 / 66Occupancy rate — State benchmarkedThis home is ranked 25th out of 66 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 66. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
216 days
Walk Score: 77 / 100 Rank #9 / 66Walk Score — State benchmarkedThis home is ranked 9th out of 66 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
CMS Certification Number495273
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2017 · 9 years of data
49 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Virginia state average
Overall vs. VA average
3 Worse
Metrics worse than Virginia average:
• Total deficiencies (53% above)
• Deficiencies per year (50% above)
• Deficiencies per inspection (326% above) 1 Better Metrics better than Virginia average:
• Total inspections (64% below)
• Total deficiencies (53% above)
• Deficiencies per year (50% above)
• Deficiencies per inspection (326% above) 1 Better Metrics better than Virginia average:
• Total inspections (64% below)
Latest Inspection
July 16, 2024
Routine
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 32 | This facility has 53% more total deficiencies than a typical Virginia nursing home (49 vs. VA avg 32).↑ 53% worse |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 5.4 | 3.6 | This facility has 50% more deficiencies per year than a typical Virginia nursing home (5.4 vs. VA avg 3.6).↑ 50% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 9.8 | 2.3 | This facility has 326% more deficiencies per inspection than a typical Virginia nursing home (9.8 vs. VA avg 2.3).↑ 326% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 14 | This facility has 64% fewer total inspections than a typical Virginia nursing home (5 vs. VA avg 14).↓ 64% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 16, 2024, found deficiencies related to malfunctioning air conditioning and failure to follow a Do Not Resuscitate order for one resident. Earlier inspections showed a pattern of issues including unsafe smoking practices that led to immediate jeopardy in 2023, as well as multiple deficiencies in resident care, medication management, infection control, and facility maintenance dating back several years. Complaint investigations revealed substantiated problems with unsafe smoking supervision and residents’ rights, while enforcement actions included abatement of immediate jeopardy but no fines or license suspensions were listed in the available reports. The main themes across inspections involved environmental safety, resident care planning, and medication management. The facility’s record shows ongoing challenges with compliance, with some corrective actions taken but recurring issues noted over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
54
Rank #54 / 64Health citations — State benchmarkedThis home is ranked 54th out of 64 homes in Virginia. Shows this facility's total health deficiency citations benchmarked to the Virginia State average, with a ranking across all 64 VA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Virginia average 38.4
Citations per inspection
10.8
Rank #43 / 64Citations per inspection — State benchmarkedThis home is ranked 43rd out of 64 homes in Virginia. Shows average deficiency citations per CMS inspection for this facility versus the Virginia mean across 64 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 54 citations resulted from standard inspections; and 9 of 54 resulted from complaint investigations.
Breakdown of citation severity (last 9 years)
Critical Health citations
1
150% worse than Virginia averageVirginia average: 0.4
Serious Health citations
2
Rank #10 / 27Serious citations (G–I) — State benchmarkedThis home is ranked 10th out of 27 homes in Virginia. Shows G–I scope serious health citations for this facility versus other Virginia SNFs. Lower counts rank better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% worse than Virginia averageVirginia average: 1
Citations history (last 9 years)
Environmental moderate citation
Jul 19, 2024
Corrected
Quality of Care moderate citation
Jul 19, 2024
Corrected
Resident Rights moderate citation
Jul 19, 2024
Corrected
Administration moderate citation
Mar 07, 2023
Corrected
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
252
Employees
234
Contractors
18
Staff to resident ratio
1.29:1
22% worse than Virginia average
Avg staff/day
67
Average shift
8.3 hours
0% compared with Virginia average
Total staff hours (quarter)
50,652
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
50
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
142
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
3.4%
1,737 contractor hours this quarter
Respiratory Therapy Technician: 3
Qualified Social Worker: 3
Occupational Therapy Aide: 3
Speech Language Pathologist: 2
Physical Therapy Assistant: 2
Medical Director: 2
Physical Therapy Aide: 2
Occupational Therapy Assistant: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 142 | 0 | 142 | 28,432 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 50 | 0 | 50 | 10,735 | 91 | 100% | 8.8 |
| Registered Nurse | 11 | 0 | 11 | 2,758 | 91 | 100% | 9.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,525 | 80 | 88% | 7.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,294 | 91 | 100% | 6.8 |
| Dental Services Staff | 4 | 0 | 4 | 1,238 | 71 | 78% | 9.4 |
| RN Director of Nursing | 4 | 0 | 4 | 898 | 83 | 91% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 568 | 59 | 65% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 522 | 46 | 51% | 7 |
| Nurse Practitioner | 3 | 0 | 3 | 512 | 63 | 69% | 8.1 |
| Dietitian | 2 | 0 | 2 | 500 | 63 | 69% | 7.9 |
| Administrator | 2 | 0 | 2 | 456 | 57 | 63% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 338 | 44 | 48% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 335 | 44 | 48% | 6.9 |
| Qualified Social Worker | 0 | 3 | 3 | 329 | 47 | 52% | 6.9 |
| Occupational Therapy Aide | 0 | 3 | 3 | 81 | 14 | 15% | 4.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 76 | 16 | 18% | 4.7 |
| Medical Director | 0 | 2 | 2 | 37 | 65 | 71% | 0.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 19 | 13 | 14% | 1.4 |
142 Certified Nursing Assistant
% of Days
100%
50 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
88%
6 Other Dietary Services Staff
% of Days
100%
4 Dental Services Staff
% of Days
78%
4 RN Director of Nursing
% of Days
91%
3 Mental Health Service Worker
% of Days
65%
3 Respiratory Therapy Technician
% of Days
51%
3 Nurse Practitioner
% of Days
69%
2 Dietitian
% of Days
69%
2 Administrator
% of Days
63%
2 Speech Language Pathologist
% of Days
48%
2 Physical Therapy Assistant
% of Days
48%
3 Qualified Social Worker
% of Days
52%
3 Occupational Therapy Aide
% of Days
15%
2 Physical Therapy Aide
% of Days
18%
2 Medical Director
% of Days
71%
1 Occupational Therapy Assistant
% of Days
14%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K Rank #60 / 67Federal fines — State benchmarkedThis home is ranked 60th out of 67 homes in Virginia. Shows this facility's cumulative CMS federal fine dollars versus the Virginia average among facilities with fines, and where it ranks among 67 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
74% lower than Virginia averageVirginia average: $52K
Number of fines
1
43% fewer fines than Virginia averageVirginia average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia averageVirginia average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$13K
Virginia average
$52K
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.8
14% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
10% better than Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
17% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.8%
Percent of long-stay residents whose ability to move independently worsened
13.8%
30% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
12% worse than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
77% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
24% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
82% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.5%
Percent of long-stay residents who lose too much weight
8.5%
45% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.5%
Percent of long-stay residents who have depressive symptoms
2.5%
83% better than Virginia averageVirginia average: 14.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.9%
22% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.4%
8% worse than Virginia averageVirginia average: 94.0%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.4%
57% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
81% worse than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
26.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
26.8%
64% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.3%
49% better than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.8%
26% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
Percentage of SNF residents who experience falls with major injury during their stay.
2.9%
282% worse than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
35.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.0%
35% worse than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
29.1%
Rate of successful return to home or community from a skilled nursing facility.
29.1%
42% worse than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
3% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
29% of new residents, often for short stays.
Typical stay
30 days
Medicaid
68% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
195
Medicare
5
2.6% of residents
Medicaid
182
93.3% of residents
Private pay or other
8
4.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Consulate Health Care of Norfolk based on CMS SNF Cost Reports.
Occupancy Rate
87.3%
↓ 1.6pp vs 2022
Net Income
-$415.4K
↓ ~$555.9K vs 2022
Total Payroll
$8.0M
↑ ~$655.4K vs 2022
Profit Margin
-1.7%
↓ 2.3pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$24.7M
Operating loss
-$415.4K
Privately-owned community
Operated by a business corporation.
Home revenue
$24.7M Rank #35 / 63Revenue — State benchmarkedThis home is ranked 35th out of 63 homes in Virginia. Shows this facility's annual revenue compared to the Virginia SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$415.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #41 / 63Payroll — State benchmarkedThis home is ranked 41st out of 63 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #41 / 63Payroll — State benchmarkedThis home is ranked 41st out of 63 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.1M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Consulate Health Care of Norfolk
2.6 miles from city center
Estimated distance in miles from Norfolk's city center to Consulate Health Care of Norfolk's address, calculated via Google Maps.
— 1.72 miles to nearest hospital (Sentara Norfolk General Hospital -Advanced Heart Failure)
Calculate Travel Distance to Consulate Health Care of Norfolk
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Financial Assistance for
Nursing Home in Virginia
Consulate Health Care of Norfolk is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Compare Nursing Home around Norfolk
The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Harbor‘s Edge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Norfolk (Fort Norfolk) | 240 | 175.0% | +104% | 6.62 | -2% | +77% | $0 | 20 | 5.0 | - | 31 | 46 | Cathy L'heureux | $39.5M | $13.2M | 33.6% | 495395 | ||||
| Autumn Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Foxhall) | 120 | 90.5% | +6% | 3.24 | -46% | -13% | $0 | 43 | 14.3 | - | 112 | 56 | Celia Soper | $11.0M | $7.0M | 63.8% | 495253 | ||||
| Norview Heights Rehabilitation and Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Norfolk (Fairmont Park) | 60 | 90.8% | +6% | 3.27 | -38% | -13% | $0 | 46 | 9.2 | 1 | 50 | 30 | Kelli Marshall-Hodges | $7.2M | $4.2M | 57.8% | 495309 | ||||
| Consulate Health Care of Norfolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk (Colonial Place) | 222 | 87.3% | +2% | 3.32 | -52% | -11% | $13.4k | 54 | 10.8 | 3 | 193 | 77 | Amir Hajimomenian | $24.7M | $8.0M | 32.2% | 495273 |
Frequently Asked Questions about Consulate Health Care of Norfolk
What neighborhood is Consulate Health Care of Norfolk in?
Consulate Health Care of Norfolk is in the Colonial Place neighborhood of Norfolk.
Is Consulate Health Care of Norfolk in a walkable area?
Consulate Health Care of Norfolk has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the phone number of Consulate Health Care of Norfolk?
(757) 625-5363 will put you in contact with the team at Consulate Health Care of Norfolk.
Is Consulate Health Care of Norfolk Medicare or Medicaid certified?
Yes — Consulate Health Care of Norfolk is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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