Total Health inspections
4
46% below Texas average
Texas average:
7.4
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Continuing Care at Highland Springs
Continuing Care at Highland Springs is a Nursing Home in Texas
Continuing Care at Highland… is a Nursing Home in Texas
Continuing Care at Highland Springs
Continuing Care at Highland Springs is a Nursing Home in Texas
Continuing Care at Highland… is a Nursing Home in Texas
Continuing Care at Highland Springs is a senior living community located in Dallas, Texas. It offers independent living along with additional levels of on-site health care, ensuring residents can enjoy an active lifestyle while planning for future needs. The community features stylish residences, resort-style amenities, and a vibrant lifestyle for seniors aged 62 and older.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
88
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.8%
Residents per day (avg)
43
Occupancy rate
96.8%
Residents per day (avg)
43
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
69% of new residents, often for short stays.
Typical stay
5 - 6 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$80.5M
Operating deficit
-$7.5M
Voluntary non-profit home
Other
Home revenue
$80,536,043.00
Operating deficit
$-7,521,074.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$21.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$66.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$88.1M
88-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
LICENSEDFacility Type
TYPE B
Additional licensing details
CMS Certification Number:
676329
County:
COLLIN
Ownership & operating entity
Owner name:
HIGHLAND SPRINGS, INC.
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Additional Policies & Features
Pets Allowed
Minimum Age:
62
Amenities & Lifestyle
Programs & Activities
Specific Programs
Residences, Pricing, Amenities, Health Services, Assisted Living, Memory Care, Long-Term Care, Rehabilitation, Medical Center
Pricing & Financial Information
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Nursing Homes around Dallas
The information below is reported by the Texas Health and Human Services Commission.
Autumn Leaves
+12%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Dallas
124
No
C+
58
LCS AL OPERATOR MM LLC
66.6%
$5,459,846.00
$3,063,434.00
56.1%
28.50
4.0547
-
-
-
+12%+5%-
Continuing Care at Highland Springs
+99%
+45%
+53%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TX 75252
44
No
-
-
NEVILLE, MATTHEW
96.8%
$7,063,322.00
$21,685,151.00
307%
43.30
5.2672
-
15
-
+99%+45%+53%-
Discovery Village At Southlake
-33%
+10%
+12%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TX 76092
41
No
A+
29
HCRI TUCSON PROPERTIES INC
71.3%
$10,249,337.00
$2,569,867.00
25.1%
37.10
3.9878
1
16
1
-33%+10%+12%Studio / 1 Bed / 2 Bed
Le Reve Memory Care
-52%
-21%
-33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TX 75228
108
No
-
-
NOEL, MARK
42.5%
$4,855,337.00
$2,167,332.00
44.6%
59.30
2.8802
3
21
6
-52%-21%-33%-
Juliette Fowler Communities
+1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Dallas
30
No
-
27
#N/A
64.2%
$4,276,887.00
$1,197,328.00
28%
-
-
-
-
-
-
+1%-
Autumn Leaves
Type of care:
SNF
AL
Community:
Dallas
Bed Count:
124
Pets Allowed:
No
Operator:
LCS AL OPERATOR MM LLC
CCN:
675830
Occupancy:
66.6%
Home Revenue:
$5,459,846.00
Payroll Costs:
$3,063,434.00
Payroll %:
56.1%
Avg Residents/Day:
28.50
Overall Rating:
Adj Nurse Hours:
4.0547
Health Insp Rating:
Staffing Rating:
QM Rating:
RN share vs State Avg:
0%
Staffing vs State Avg:
+12%
+12%
Occupancy vs State Avg:
+5%
+5%
Continuing Care at Highland Springs
Type of care:
SNF
AL
Community:
TX 75252
Bed Count:
44
Pets Allowed:
No
Operator:
NEVILLE, MATTHEW
CCN:
676329
Occupancy:
96.8%
Home Revenue:
$7,063,322.00
Payroll Costs:
$21,685,151.00
Payroll %:
307%
Avg Residents/Day:
43.30
Overall Rating:
Adj Nurse Hours:
5.2672
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
+99%
+99%
Staffing vs State Avg:
+45%
+45%
Occupancy vs State Avg:
+53%
+53%
Discovery Village At Southlake
Type of care:
SNF
AL
Community:
TX 76092
Bed Count:
41
Pets Allowed:
No
Operator:
HCRI TUCSON PROPERTIES INC
CCN:
676351
Occupancy:
71.3%
Home Revenue:
$10,249,337.00
Payroll Costs:
$2,569,867.00
Payroll %:
25.1%
Avg Residents/Day:
37.10
Overall Rating:
Adj Nurse Hours:
3.9878
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
16
Severe Citations:
1
RN share vs State Avg:
-33%
-33%
Staffing vs State Avg:
+10%
+10%
Occupancy vs State Avg:
+12%
+12%
Bed Options:
Studio / 1 Bed / 2 Bed
Le Reve Memory Care
Type of care:
SNF
AL
Community:
TX 75228
Bed Count:
108
Pets Allowed:
No
Operator:
NOEL, MARK
CCN:
676474
Occupancy:
42.5%
Home Revenue:
$4,855,337.00
Payroll Costs:
$2,167,332.00
Payroll %:
44.6%
Avg Residents/Day:
59.30
Overall Rating:
Adj Nurse Hours:
2.8802
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
21
Severe Citations:
6
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-21%
-21%
Occupancy vs State Avg:
-33%
-33%
Juliette Fowler Communities
Type of care:
SNF
AL
Community:
Dallas
Bed Count:
30
Pets Allowed:
No
Operator:
#N/A
CCN:
675952
Occupancy:
64.2%
Home Revenue:
$4,276,887.00
Payroll Costs:
$1,197,328.00
Payroll %:
28%
Occupancy vs State Avg:
+1%
+1%Places of interest near Continuing Care at Highland Springs
15.5 miles from city center
DALLAS, TX 75252
Calculate Travel Distance to Continuing Care at Highland Springs
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
94
Total Staff
92
Employees
2
Contractors
21,333
Total Hours (Quarter)
31
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 10 | No |
| Licensed Practical Nurse | 11 | 9.4 | No |
| Certified Nursing Assistant | 15 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
6.9hs shift avg
Nursing Staff ⓘ
68 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
14 staff
4.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
4.2hs shift avg
Dietary Services ⓘ
3 staff
7.9hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
33 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 15 | 0 | 15 | 5,611 | 91 | 100% | 7.8 |
| Medication Aide/Technician | 28 | 0 | 28 | 4,667 | 91 | 100% | 7.4 |
| Registered Nurse | 14 | 0 | 14 | 3,106 | 91 | 100% | 10 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,865 | 90 | 99% | 9.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 952 | 62 | 68% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 801 | 85 | 93% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 477 | 61 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 384 | 48 | 53% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 335 | 67 | 74% | 3.9 |
| Qualified Social Worker | 3 | 0 | 3 | 264 | 62 | 68% | 4.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 245 | 60 | 66% | 4 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 153 | 55 | 60% | 2 |
| Medical Director | 0 | 1 | 1 | 17 | 12 | 13% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 16 | 17 | 19% | 1 |
Health Inspection History
Total Health citations
15
42% below Texas average
Texas average:
25.9
3.75 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
13 citations
Complaint investigations
2 citations
Breakdown of citations
Critical Health citations
0
100% below Texas average
Texas average:
2.0
Serious Health citations
0
100% below Texas average
Texas average:
0.4
Moderate Health citations
15
Minor Health citations
0
Citations history (last 3 years)
Nutrition moderate citation
Sep 11, 2025
Corrected
Pharmacy moderate citation
Sep 11, 2025
Corrected
Care Planning moderate citation
Sep 11, 2025
Corrected
Nutrition moderate citation
Aug 01, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Erickson Senior Living
Resident Census by Payment Source
41
Total Residents
Medicare
41
(100%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
17.6
104% worse than Texas average
Texas average:
8.6
Functional decline score
30.2
88% worse than Texas average
Texas average:
16.0
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
34.5%
113% above Texas average.
Walking Ability Worsened
37.6%
132% above Texas average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
18.6%
19% above Texas average.
Safety & clinical stability
Falls with Major Injury
3.9%
21% above Texas average.
High Risk Residents with Pressure Ulcers
5.6%
25% above Texas average.
Urinary Tract Infection
0.0%
100% below Texas average.
Emotional & behavioral wellbeing
Depressive Symptoms
1.3%
54% below Texas average.
Antipsychotic Use
14.9%
90% above Texas average.
Preventive care
Pneumococcal Vaccine
70.8%
27% below Texas average.
Influenza Vaccine
95.5%
3% below Texas average.
Nutrition & physical health
Lost Too Much Weight
6.4%
83% above Texas average.Short-stay resident measures
Pneumococcal Vaccine
57.6%
36% worse than Texas average
Antipsychotic medication increase
2.1%
47% worse than Texas average
Influenza Vaccine
96.4%
10% better than Texas average Financial Trends
Historical financial and operational data for Continuing Care at Highland Springs based on CMS SNF Cost Reports.
Occupancy Rate
96.8%
↑ 3.5pp vs 2022
Net Income
-$7,521,074
↑ ~$4.7M vs 2022
Total Payroll
$23,679,132
↑ ~$2.0M vs 2022
Profit Margin
-106.5%
↑ 84.7pp vs 2022
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