Occupancy rate
97%
In line with Texas averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Continuing Care at Highland Springs
Continuing Care at Highland Springs is a senior living community located in Dallas, Texas. It offers independent living along with additional levels of on-site health care, ensuring residents can enjoy an active lifestyle while planning for future needs. The community features stylish residences, resort-style amenities, and a vibrant lifestyle for seniors aged 62 and older.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
88
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.8%
Residents per day (avg)
43
Occupancy rate
96.8%
Residents per day (avg)
43
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
69% of new residents, often for short stays.
Typical stay
5 - 6 months
Finances and operations
Voluntary non-profit community
Home revenue
$80.5M
Operating deficit
-$7.5M
Voluntary non-profit community
Home revenue
$80,536,043.00
Operating deficit
$-7,521,074.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$21.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$66.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$88.1M
88-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with Texas averageOccupied beds
85 / 88
Average residents
75 per day
License details
Facility type
Type B
Status
Licensed
Licensed
County:
COLLIN
Additional licensing details
CMS Certification Number:
676329
Ownership & operating entity
Owner name:
HIGHLAND SPRINGS, INC.
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Additional Policies & Features
Pets Allowed
Minimum Age:
62
Amenities & Lifestyle
Programs & Activities
Specific Programs
Residences, Pricing, Amenities, Health Services, Assisted Living, Memory Care, Long-Term Care, Rehabilitation, Medical Center
Pricing & Financial Information
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
Texas average: 1 inspection with citations
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Texas average: 1 enforcement action
Health Inspection History
Inspections
Total health inspections
4
Texas average 7.4
Last Health inspection on Sep 2025
Total health citations
15
Texas average 25.9
Citations per inspection
3.75
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 15 citations resulted from standard inspections; and 2 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
0 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 11, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 11, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 11, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 11, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 11, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 01, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 01, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Dallas The information below is reported by the Texas Health and Human Services Commission.
Autumn Leaves
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Dallas
124
66.6%
+5%
4.05
+12%
0
0
0
88
C+
58
Lcs Al Operator Mm Llc
$5,5M
$3,1M
56.1%
675830
-
Continuing Care at Highland Springs
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
DALLAS
44
96.8%
+53%
5.27
+45%
0
15
0
43
-
-
Neville, Matthew
$7,1M
$21,7M
307%
676329
-
Discovery Village At Southlake
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Dallas
41
71.3%
+12%
3.99
+10%
1
16
1
37
A+
29
Hcri Tucson Properties Inc
$10,2M
$2,6M
25.1%
676351
Studio / 1 Bed / 2 Bed
C C Young Memorial Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
DALLAS
55
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
-
Juliette Fowler Communities
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Dallas
30
64.2%
+1%
-
-
0
0
0
-
-
27
#N/A
$4,3M
$1,2M
28%
675952
-
Places of interest near Continuing Care at Highland Springs
15.5 miles from city center
7910 FRANKFORD ROAD, DALLAS, TX 75252
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
94
Employees
92
Contractors
2
Staff to resident ratio
2.29:1
52% better than Texas averageTexas average ratio: 1.51:1
Avg staff/day
31
Average shift
7.6 hours
6% worse than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
21,333
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.2%
33 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 15 | 0 | 15 | 5,611 | 91 | 100% | 7.8 |
| Medication Aide/Technician | 28 | 0 | 28 | 4,667 | 91 | 100% | 7.4 |
| Registered Nurse | 14 | 0 | 14 | 3,106 | 91 | 100% | 10 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,865 | 90 | 99% | 9.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 952 | 62 | 68% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 801 | 85 | 93% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 477 | 61 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 384 | 48 | 53% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 335 | 67 | 74% | 3.9 |
| Qualified Social Worker | 3 | 0 | 3 | 264 | 62 | 68% | 4.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 245 | 60 | 66% | 4 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 153 | 55 | 60% | 2 |
| Medical Director | 0 | 1 | 1 | 17 | 12 | 13% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 16 | 17 | 19% | 1 |
15 Certified Nursing Assistant
% of Days
100%
28 Medication Aide/Technician
% of Days
100%
14 Registered Nurse
% of Days
100%
11 Licensed Practical Nurse
% of Days
99%
2 Clinical Nurse Specialist
% of Days
68%
2 Other Dietary Services Staff
% of Days
93%
1 Mental Health Service Worker
% of Days
67%
1 Dietitian
% of Days
66%
1 Occupational Therapy Aide
% of Days
67%
1 Administrator
% of Days
65%
1 Nurse Practitioner
% of Days
53%
4 Physical Therapy Assistant
% of Days
74%
3 Qualified Social Worker
% of Days
68%
2 Speech Language Pathologist
% of Days
66%
6 Respiratory Therapy Technician
% of Days
60%
1 Medical Director
% of Days
13%
1 Occupational Therapy Assistant
% of Days
19%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
41 residents
Residents by payment source
Medicare
41 residents (100%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.6
104% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.2
88% worse than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
34.5%
Percent of long-stay residents whose need for help with daily activities has increased
34.5%
113% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
37.6%
Percent of long-stay residents whose ability to move independently worsened
37.6%
132% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.6%
19% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
21% worse than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
25% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.4%
Percent of long-stay residents who lose too much weight
6.4%
83% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.3%
Percent of long-stay residents who have depressive symptoms
1.3%
54% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.9%
Percent of long-stay residents who received an antipsychotic medication
14.9%
90% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.8%
27% worse than Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.6%
36% worse than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
47% worse than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
10% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Continuing Care at Highland Springs based on CMS SNF Cost Reports.
Occupancy Rate
96.8%
↑ 3.5pp vs 2022
Net Income
-$7,521,074
↑ ~$4.7M vs 2022
Total Payroll
$23,679,132
↑ ~$2.0M vs 2022
Profit Margin
-106.5%
↑ 84.7pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Texas Seniors
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