Total health inspections
7
Florida average 4.3
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Orange County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conway Lakes Health & Rehabilitation
Nursing Home in Orange County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conway Lakes Health & Rehabilitation
Start your healing journey with Conway Lakes Health and Rehabilitation, a distinct community nestled in the beautiful setting of Orlando, FL, offering skilled nursing and therapy. Dedicated to improving residents’ welfare, a friendly and well-trained team provides exceptional care around the clock to meet their needs. Residents here enjoy a vibrant lifestyle with the community’s purposely crafted accommodations and resort-style amenities.
Aside from their healthcare needs, the community strives to keep residents happy and active with fun recreational activities and enriching programs. Therapy services, including physical, occupational, and speech therapy, are provided to enhance residents’ living experiences. With its nurturing and welcoming environment, residents will surely feel at ease during their stay. The community is 5-star rated by the Centers for Medicare and Medicaid Services, proving its exceptional quality.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.5%
Residents per day (avg)
113
Occupancy rate
95.5%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
1 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Home revenue
$18.4M
Profit
$593.6K
Privately-owned community
Home revenue
$18.4M
Profit
$593.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.8M
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Accreditations5 Star facility by Centers for Medicare and Medicaid Services, Governor's Gold Seal, certified by the JCAHO Joint Commission on Accreditation for Health Care Organizations
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Rehabilitation
Upscale Amenities
Relaxing Landscapes
Elegant Dining
Modern Equipment
Rehabilitation Facility
Specific ProgramsPhysical Therapy, Occupational Therapy, Speech Therapy, Orthopedic Rehab, Cardiac Rehab, Stroke Recovery, Pulmonary Therapy, Lymphedema Therapy, Mist Therapy, Wound Care Services, Urinary Incontinence, Pain Reduction, Vestibular Therapy, Balance Program
Operating HoursOpen 9am - 5pm
Food DescriptionDining experience includes upscale amenities and a focus on fresh, healthy meals with daily specials.
Meals IncludedYes
Special DietsYes
What does this home offer?
Accept Medicaid: Yes
Total Residents: 114 Residents
Housing Options: Private / Semi-private Rooms
Building Type: Single-story
Dining Services
Recreational Activities
Health Programs
Types of Care at Conway Lakes Health & Rehabilitation
Nursing Home
Health Inspection History
Inspections
Total health citations
31
Florida average 19.7
Citations per inspection
4.43
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 31 citations resulted from standard inspections; and 14 of 31 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
150% worse than Florida averageFlorida average: 0.8
Serious Health citations
1
1
150% worse than Florida averageFlorida average: 0.4
2 critical citations
1 serious citation
28 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 11, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 11, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 11, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 11, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 11, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 11, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Orange County The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
Tuskawilla Nursing and Rehab Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Winter Springs
98
92.0%
+9%
3.77
-7%
3
9
1.8
1
92
A-
62
Galvin, Rodrick
$14.1M
$5.4M
38.3%
105872
Winter Garden Rehabilitation and Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Winter Garden
120
91.9%
+9%
4.01
-1%
1
25
3.6
1
102
-
37
Wg Rehab Holdings, Llc
$13.1M
$5.7M
43.6%
105518
Lake Bennet Center for Rehabilitation and Healing
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Ocoee
120
97.0%
+15%
3.76
-7%
1
16
4.0
2
115
-
40
Lake Bennet Snf Operations Holdings Llc
$16.8M
$7.2M
43.2%
105967
Conway Lakes Health & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Orlando (Dover Manor)
120
95.5%
+13%
4.21
+4%
6
31
4.4
3
113
-
10
Dumont, Brittney
$18.4M
$7.8M
42.6%
105754
South Orange Health and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Orlando (Southeast Orlando)
108 Residents
-
-
-
-
0
0
0.0
0
-
-
60
-
-
-
-
-
Places of interest near Conway Lakes Health & Rehabilitation
4.5 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
191
Employees
190
Contractors
1
Staff to resident ratio
1.68:1
10% better than Florida averageFlorida average ratio: 1.52:1
Avg staff/day
71
Average shift
8 hours
0% compared with Florida averageFlorida average: 7.9 hours
Total staff hours (quarter)
51,773
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
86
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
26 contractor hours this quarter
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 86 | 0 | 86 | 24,241 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 26 | 0 | 26 | 6,634 | 91 | 100% | 8.3 |
| Registered Nurse | 21 | 0 | 21 | 5,603 | 91 | 100% | 8.1 |
| RN Director of Nursing | 10 | 0 | 10 | 3,187 | 91 | 100% | 8.2 |
| Speech Language Pathologist | 9 | 0 | 9 | 2,449 | 78 | 86% | 7.6 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,860 | 86 | 95% | 6.9 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 1,652 | 90 | 99% | 6.8 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,267 | 80 | 88% | 6.2 |
| Qualified Social Worker | 4 | 0 | 4 | 1,220 | 64 | 70% | 7.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 919 | 86 | 95% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 890 | 81 | 89% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 328 | 41 | 45% | 8 |
| Medical Director | 0 | 1 | 1 | 26 | 16 | 18% | 1.6 |
86 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
10 RN Director of Nursing
% of Days
100%
9 Speech Language Pathologist
% of Days
86%
8 Physical Therapy Aide
% of Days
95%
10 Clinical Nurse Specialist
% of Days
99%
6 Physical Therapy Assistant
% of Days
88%
4 Qualified Social Worker
% of Days
70%
3 Respiratory Therapy Technician
% of Days
95%
3 Other Dietary Services Staff
% of Days
89%
1 Administrator
% of Days
70%
1 Dietitian
% of Days
68%
1 Mental Health Service Worker
% of Days
67%
1 Nurse Practitioner
% of Days
45%
1 Medical Director
% of Days
18%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
114 residents
Residents by payment source
Medicare
31 residents (27.2%)
Medicaid
48 residents (42.1%)
Private pay or other
35 residents (30.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
76% worse than Florida averageFlorida average: 7.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
110% worse than Florida averageFlorida average: 12.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
26.2%
Percent of long-stay residents whose need for help with daily activities has increased
26.2%
150% worse than Florida averageFlorida average: 10.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.7%
Percent of long-stay residents whose ability to move independently worsened
30.7%
137% worse than Florida averageFlorida average: 12.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
58% worse than Florida averageFlorida average: 13.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
5% worse than Florida averageFlorida average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
42% better than Florida averageFlorida average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
22% worse than Florida averageFlorida average: 0.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.5%
Percent of long-stay residents who lose too much weight
2.5%
58% better than Florida averageFlorida average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Florida averageFlorida average: 3.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.2%
Percent of long-stay residents who received an antipsychotic medication
13.2%
65% worse than Florida averageFlorida average: 8.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
In line with Florida averageFlorida average: 97.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.23
Number of hospitalizations per 1,000 long-stay resident days.
2.23
6% worse than Florida averageFlorida average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
16% worse than Florida averageFlorida average: 1.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with Florida averageFlorida average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
9% worse than Florida averageFlorida average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with Florida averageFlorida average: 94.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
28% worse than Florida averageFlorida average: 26.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.7%
6% better than Florida averageFlorida average: 9.3%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
129% worse than Florida averageFlorida average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
34.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
34.0%
37% worse than Florida averageFlorida average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
51.1%
Rate of successful return to home or community from a skilled nursing facility.
51.1%
In line with Florida averageFlorida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$95K
31% higher than Florida averageFlorida average: $72K
Number of fines
6
127% more fines than Florida averageFlorida average: 2.6
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$95K
Florida average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
$4K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
$4K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
$6K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2025
$62K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Conway Lakes Health & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
95.5%
↑ 1.5pp vs 2022
Net Income
$593.6K
↑ ~$302.7K vs 2022
Total Payroll
$9.0M
↑ ~$296.6K vs 2022
Profit Margin
3.2%
↑ 1.5pp vs 2022
Loading trend charts...
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