2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Start your healing journey with Conway Lakes Health and Rehabilitation, a distinct community nestled in the beautiful setting of Orlando, FL, offering skilled nursing and therapy. Dedicated to improving residents’ welfare, a friendly and well-trained team provides exceptional care around the clock to meet their needs. Residents here enjoy a vibrant lifestyle with the community’s purposely crafted accommodations and resort-style amenities.
Aside from their healthcare needs, the community strives to keep residents happy and active with fun recreational activities and enriching programs. Therapy services, including physical, occupational, and speech therapy, are provided to enhance residents’ living experiences. With its nurturing and welcoming environment, residents will surely feel at ease during their stay. The community is 5-star rated by the Centers for Medicare and Medicaid Services, proving its exceptional quality.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 75th out of 253 homes in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 42m per day | ▼ 4% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 55m per day | ▲ 17% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ▲ 3% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 42m per day | ▲ 5% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 31% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▲ 27% State avg: 32m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
5% more staff per resident than Florida average
0% compared with Florida average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursAssists with medical care and medications.
All 16 LPN Staff are full-time employees. No contractors work on this role.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 82 CNA Staff are full-time employees. No contractors work on this role.
82
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
32 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 82 | 0 | 82 | 25,503 | 92 | 100% | 8.2 |
| Registered Nurse | 19 | 0 | 19 | 5,929 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,709 | 92 | 100% | 8.4 |
| RN Director of Nursing | 9 | 0 | 9 | 3,964 | 92 | 100% | 8.3 |
| Speech Language Pathologist | 9 | 0 | 9 | 2,940 | 85 | 92% | 7.5 |
| Physical Therapy Aide | 9 | 0 | 9 | 1,834 | 86 | 93% | 6.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,501 | 89 | 97% | 7.6 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,156 | 90 | 98% | 7.4 |
| Clinical Nurse Specialist | 7 | 1 | 8 | 1,037 | 70 | 76% | 7.7 |
| Physical Therapy Assistant | 5 | 0 | 5 | 980 | 80 | 87% | 6.1 |
| Qualified Social Worker | 3 | 0 | 3 | 867 | 64 | 70% | 7.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 856 | 66 | 72% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 63 | 68% | 7.7 |
| Dietitian | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Medical Director | 0 | 1 | 1 | 24 | 12 | 13% | 2 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
31% higher than Florida averageFlorida average: $72K
127% more fines than Florida averageFlorida average: 2.6
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
6 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.1
76% worse than Florida averageFlorida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
110% worse than Florida averageFlorida average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
26.2%
150% worse than Florida averageFlorida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
30.7%
137% worse than Florida averageFlorida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
58% worse than Florida averageFlorida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
5% worse than Florida averageFlorida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
3.1%
42% better than Florida averageFlorida average: 5.4%
Percent of long-stay residents with a urinary tract infection
1.1%
22% worse than Florida averageFlorida average: 0.9%
Percent of long-stay residents who lose too much weight
2.5%
58% better than Florida averageFlorida average: 6.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Florida averageFlorida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
13.2%
65% worse than Florida averageFlorida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
In line with Florida averageFlorida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.23
6% worse than Florida averageFlorida average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.37
16% worse than Florida averageFlorida average: 1.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with Florida averageFlorida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
9% worse than Florida averageFlorida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with Florida averageFlorida average: 94.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
33.5%
28% worse than Florida averageFlorida average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.7%
6% better than Florida averageFlorida average: 9.3%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
129% worse than Florida averageFlorida average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
34.0%
37% worse than Florida averageFlorida average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.1%
In line with Florida averageFlorida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
41% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
114Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Conway Lakes Health & Rehabilitation from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #102 / 257Payroll — State benchmarkedThis home is ranked 102nd out of 257 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #83 / 257Payroll % — State benchmarkedThis home is ranked 83rd out of 257 homes in Florida. Shows payroll as a percentage of revenue versus the Florida average. Well-run Florida facilities typically land around 49–57% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: Private / Semi-private Rooms
Building Type: Single-story
Recreational Activities
Health Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.5 miles from city center
Estimated distance in miles from Orlando's city center to Conway Lakes Health & Rehabilitation's address, calculated via Google Maps.
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The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Westminster Baldwin Park | NH AL IL MC SNF | Orlando (Northeast Orlando) | 24
Facility
24
FL AVG
89
Rank
#875 / 1074 |
55.4%
Facility
55.4%
FL AVG
84.3%
Rank
#246 / 258 | -34% | 4.90
Facility
4.90
FL AVG
4.04
Rank
#32 / 253 | +80% | +21% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 258 | - | 15
Facility
15
FL AVG
19.7
Rank
#93 / 252 | 5.0
Facility
5.0
FL AVG
4.5
Rank
#164 / 252 | - | 18 | - |
26
Facility
26
FL AVG
40
Rank
#976 / 1486 | Presbyterian Retirement Communities, Inc | $4.7MFiscal year ending 03/2024
Facility
$4.7MFiscal year ending 03/2024
FL AVG
$15.7M
Rank
#216 / 257 | $3.5MFiscal year ending 03/2024
Facility
$3.5MFiscal year ending 03/2024
FL AVG
$6.1M
Rank
#230 / 257 | 73.9%Fiscal year ending 03/2024
Facility
73.9%Fiscal year ending 03/2024
FL AVG
39.8%
Rank
#213 / 257 | 106118 | ||||
| South Orange Health and Rehabilitation Center | NH | Orlando (Southeast Orlando) | 115
Facility
115
FL AVG
89
Rank
#349 / 1074 |
91.4%
Facility
91.4%
FL AVG
84.3%
Rank
#95 / 258 | +8% | 4.82
Facility
4.82
FL AVG
4.04
Rank
#38 / 253 | -7% | +19% | $14.4k
Facility
$14.4k
FL AVG
$78.9k
Rank
#186 / 258 | - | 15
Facility
15
FL AVG
19.7
Rank
#93 / 252 | 3.0
Facility
3.0
FL AVG
4.5
Rank
#53 / 252 | - | 106 | - |
60
Facility
60
FL AVG
40
Rank
#351 / 1486 | Orlando Fl Holdco LLC | $4.6MFiscal year ending 12/2023
Facility
$4.6MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#251 / 257 | $2.2MFiscal year ending 12/2023
Facility
$2.2MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#251 / 257 | 46.8%Fiscal year ending 12/2023
Facility
46.8%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#77 / 257 | 105546 | ||||
| The Towers Orlando | NH AL IL SNF | Orlando (Central Business District) | 168
Facility
168
FL AVG
89
Rank
#99 / 1074 |
71.4%
Facility
71.4%
FL AVG
84.3%
Rank
#219 / 258 | -15% | 4.09
Facility
4.09
FL AVG
4.04
Rank
#91 / 253 | +71% | +1% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 258 | - | 11
Facility
11
FL AVG
19.7
Rank
#53 / 252 | 2.8
Facility
2.8
FL AVG
4.5
Rank
#45 / 252 | - | 148 | - |
96
Facility
96
FL AVG
40
Rank
#11 / 1486 | Orlando Lutheran Towers, Inc | $15.9MFiscal year ending 12/2023
Facility
$15.9MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#88 / 257 | $11.1MFiscal year ending 12/2023
Facility
$11.1MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#55 / 257 | 70%Fiscal year ending 12/2023
Facility
70%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#81 / 257 | 105731 | ||||
| Life Care Center of Orlando | NH SNF | Orlando | 132
Facility
132
FL AVG
89
Rank
#206 / 1074 | - | - | - | - | -7% | - | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 258 | - | 22
Facility
22
FL AVG
19.7
Rank
#161 / 252 | 7.3
Facility
7.3
FL AVG
4.5
Rank
#224 / 252 | - | 38 | - |
38
Facility
38
FL AVG
40
Rank
#764 / 1486 | Joseph Jicha | $4.6MFiscal year ending 05/2023
Facility
$4.6MFiscal year ending 05/2023
FL AVG
$15.7M
Rank
#237 / 257 | $3.4MFiscal year ending 05/2023
Facility
$3.4MFiscal year ending 05/2023
FL AVG
$6.1M
Rank
#231 / 257 | 72.4%Fiscal year ending 05/2023
Facility
72.4%Fiscal year ending 05/2023
FL AVG
39.8%
Rank
#106 / 257 | 105974 | |||
| Conway Lakes Health & Rehabilitation | NH SNF | Orlando (Dover Manor) | 120
Facility
120
FL AVG
89
Rank
#256 / 1074 |
95.5%
Facility
95.5%
FL AVG
84.3%
Rank
#20 / 258 | +13% | 4.21
Facility
4.21
FL AVG
4.04
Rank
#75 / 253 | -11% | +4% | $94.7k
Facility
$94.7k
FL AVG
$78.9k
Rank
#236 / 258 | - | 31
Facility
31
FL AVG
19.7
Rank
#216 / 252 | 4.4
Facility
4.4
FL AVG
4.5
Rank
#137 / 252 | 3 | 115 | - |
10
Facility
10
FL AVG
40
Rank
#1263 / 1486 | Brittney Dumont | $16.3MFiscal year ending 12/2023
Facility
$16.3MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#131 / 257 | $9.0MFiscal year ending 12/2023
Facility
$9.0MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#102 / 257 | 55.2%Fiscal year ending 12/2023
Facility
55.2%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#83 / 257 | 105754 |
Conway Lakes Health & Rehabilitation is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.
Conway Lakes Health & Rehabilitation is in the Dover Manor neighborhood.
Conway Lakes Health & Rehabilitation has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
Conway Lakes Health & Rehabilitation's occupancy is 95.5%.
Conway Lakes Health & Rehabilitation is registered as a for-profit.
Yes — there are 10 photos of Conway Lakes Health & Rehabilitation in the photo gallery on this page.
Conway Lakes Health & Rehabilitation is located at 5201 Curry Ford Rd, Orlando, FL 32812.
(407) 384-8838 will put you in contact with the team at Conway Lakes Health & Rehabilitation.
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