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Conway Lakes Health & Rehabilitation
Nursing Home & Skilled Nursing · Orlando, FL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Conway Lakes Health & Rehabilitation Outdoor seating area with patio and garden landscaping Exterior view of the Conway Lakes Health & Rehabilitation building Bright dining area with tables and chairs An outdoor gazebo surrounded by beautiful landscaping Outdoor garden area with a gazebo and palm trees Bright dining room with tables and chairs set. Fitness area with equipment for physical therapy Exercise equipment in a facility common area Cozy lounge area with seating and plants

Conway Lakes Health & Rehabilitation

Nursing Home & Skilled Nursing · Orlando, FL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5201 Curry Ford Rd, Orlando, FL 32812 View map Calculator: See prices in your area
Conway Lakes Health & Rehabilitation accepts Medicare, Medicaid, and private pay.
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Conway Lakes Health & Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Conway Lakes Health & Rehabilitation

Start your healing journey with Conway Lakes Health and Rehabilitation, a distinct community nestled in the beautiful setting of Orlando, FL, offering skilled nursing and therapy. Dedicated to improving residents’ welfare, a friendly and well-trained team provides exceptional care around the clock to meet their needs. Residents here enjoy a vibrant lifestyle with the community’s purposely crafted accommodations and resort-style amenities.

Aside from their healthcare needs, the community strives to keep residents happy and active with fun recreational activities and enriching programs. Therapy services, including physical, occupational, and speech therapy, are provided to enhance residents’ living experiences. With its nurturing and welcoming environment, residents will surely feel at ease during their stay. The community is 5-star rated by the Centers for Medicare and Medicaid Services, proving its exceptional quality.

Facility Direct Line (407) 384-8838
Facility Direct Line (407) 384-8838

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 37.0% Below FL avg. ▼ 37.0% Below FL avg.FL average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.9% Below FL avg. ▼ 28.9% Below FL avg.FL average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 18.2% Above FL avg. ▲ 18.2% Above FL avg.FL average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 1.4% Below FL avg. ▼ 1.4% Below FL avg.FL average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Florida averages

Rank #60 / 180Nurse hours — State benchmarkedThis home is ranked 60th out of 180 homes we track in Florida for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 180 Florida facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 60th out of 180 homes we track in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 19m

7% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
44m
Avg State avg: 44m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
59m
+26% State avg: 47m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 36m
+11% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 53m
+10% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
13m
+151% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
33m
+4% State avg: 32m per day · National avg: 29m per day

0 of 6 metrics below state avg

Standout metric: Physical Therapist is +151% above Florida average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 120 Rank #253 / 1058Bed count — State benchmarkedThis home is ranked 253rd out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #1263 / 1427Walk Score — State benchmarkedThis home is ranked 1263rd out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
10 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #49 / 121Occupancy rate — State benchmarkedThis home is ranked 49th out of 121 homes we track in Florida for occupancy. Shows this facility's occupancy rate versus the Florida average, with its Statewide rank out of 121. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
93% This home usually has limited availability
Higher occupancy than the Florida average: 87.4%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
112
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
53 days

About this community

License Details

Accreditations5 Star facility by Centers for Medicare and Medicaid Services, Governor's Gold Seal, certified by the JCAHO Joint Commission on Accreditation for Health Care Organizations

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Dining
Relaxing Landscapes
Specific ProgramsOrthopedic Rehab, Cardiac Rehab, Stroke Recovery, Pulmonary Therapy, Lymphedema Therapy, Mist Therapy, Wound Care Services, Urinary Incontinence, Pain Reduction, Vestibular Therapy, Balance Program
Touring HoursOpen 9am - 5pm

Contact Conway Lakes Health & Rehabilitation

CMS Health Inspection History

Inspections Since 2023 · 3 years of data
Total health inspections 7

Florida average 4.3

Last Health inspection on Sep 2025

Total health citations
31 Rank #155 / 179Health citations — State benchmarkedThis home is ranked 155th out of 179 homes we track in Florida for health citations. Shows this facility's total health deficiency citations benchmarked to the Florida State average, with a ranking across all 179 FL facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Florida average 19.7

Citations per inspection
4.43 Rank #97 / 179Citations per inspection — State benchmarkedThis home is ranked 97th out of 179 homes we track in Florida for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Florida mean across 179 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Florida average 4.48

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 31 citations resulted from standard inspections; and 14 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
2
150% worse than Florida average

Florida average: 0.8

Serious health citations
1
150% worse than Florida average

Florida average: 0.4

2 critical citations Florida average: 0.8
1 serious citation Florida average: 0.4
28 moderate citations Florida average: 18.4
0 minor citations Florida average: 0.2
Citations history (last 3 years)
Infection Control moderate citation Sep 11, 2025
Corrected
Nutrition moderate citation Sep 11, 2025
Corrected
Pharmacy moderate citation Sep 11, 2025
Corrected
Care Planning moderate citation Sep 11, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 177
Employees 175
Contractors 2
Staff to resident ratio 1.55 : 1
5% more staff per resident than Florida average
Florida average ratio: 1.47 : 1 Florida average ratio: 1.47 : 1See full Florida ranking
Avg staff/day 73
Average shift 8 hours
0% compared with Florida average
Florida average: 7.9 hours Florida average shift: 7.9 hoursSee full Florida ranking
Total staff hours (quarter) 53,764

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 19 RN Staff are full-time employees. No contractors work on this role. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 16 LPN Staff are full-time employees. No contractors work on this role. 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 82 CNA Staff are full-time employees. No contractors work on this role. 82
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.1%

32 contractor hours this quarter

Clinical Nurse Specialist: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8208225,50392100%8.2
Registered Nurse190195,92992100%8.2
Licensed Practical Nurse160165,70992100%8.4
RN Director of Nursing9093,96492100%8.3
Speech Language Pathologist9092,9408592%7.5
Physical Therapy Aide9091,8348693%6.8
Other Dietary Services Staff6061,5018997%7.6
Respiratory Therapy Technician5051,1569098%7.4
Clinical Nurse Specialist7181,0377076%7.7
Physical Therapy Assistant5059808087%6.1
Qualified Social Worker3038676470%7.1
Mental Health Service Worker2028566672%8
Administrator1015126470%8
Nurse Practitioner1014886368%7.7
Dietitian1014645863%8
Medical Director011241213%2
82 Certified Nursing Assistant
% of Days 100%
19 Registered Nurse
% of Days 100%
16 Licensed Practical Nurse
% of Days 100%
9 RN Director of Nursing
% of Days 100%
View All Staffing Data in Orlando

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $95K Rank #167 / 183Federal fines — State benchmarkedThis home is ranked 167th out of 183 homes we track in Florida for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Florida average among facilities with fines, and where it ranks among 183 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
31% higher than Florida average

Florida average: $72K

Number of fines 6
127% more fines than Florida average

Florida average: 2.6

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Florida average

Florida average: 0.1

Fines amount comparison
Fines amount comparison
This facility $95K
Florida average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

6 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 10, 2025
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 10, 2025
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 10, 2025
$6K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 1, 2025
$62K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.1
76% worse than Florida average

Florida average: 7.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.1
110% worse than Florida average

Florida average: 12.4

Long-stay resident measures
Significantly above average Florida avg: 4.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 26.2%
150% worse than Florida average

Florida average: 10.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.7%
137% worse than Florida average

Florida average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.3%
58% worse than Florida average

Florida average: 13.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
5% worse than Florida average

Florida average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.1%
42% better than Florida average

Florida average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
22% worse than Florida average

Florida average: 0.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.5%
58% better than Florida average

Florida average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Florida average

Florida average: 3.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.2%
65% worse than Florida average

Florida average: 8.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
In line with Florida average

Florida average: 97.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Florida average

Florida average: 99.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.23
6% worse than Florida average

Florida average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.37
16% worse than Florida average

Florida average: 1.18

Short-stay resident measures
Average Florida avg: 3.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
In line with Florida average

Florida average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
9% worse than Florida average

Florida average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
In line with Florida average

Florida average: 94.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 33.5%
28% worse than Florida average

Florida average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.7%
6% better than Florida average

Florida average: 9.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.8%
129% worse than Florida average

Florida average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 34.0%
37% worse than Florida average

Florida average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.1%
In line with Florida average

Florida average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 1 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 114
Medicare
31
27.2% of residents
Medicaid
48
42.1% of residents
Private pay or other
35
30.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$593.3K
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.3M Rank #53 / 159Net patient revenue — State benchmarkedThis home is ranked 53rd out of 159 homes we track in Florida. Shows this facility's net patient revenue compared to the Florida average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$593.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$372
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #69 / 159Payroll costs — State benchmarkedThis home is ranked 69th out of 159 homes we track in Florida. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Florida average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$9.0M 55.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #78 / 159Payroll % of net patient revenue — State benchmarkedThis home is ranked 78th out of 159 homes we track in Florida. Shows payroll as a percentage of net patient revenue versus the Florida average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.8M
How we calculate these figures

This home is owned by Brittney Dumont

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 105754

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private / Semi-private Rooms

Building type icon
Building type icon

Building Type: Single-story

Recreational activities icon
Recreational activities icon

Recreational Activities

Health Programs icon

Health Programs

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 1 months.

Admissions
784 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 57%
Medicaid 3%
Discharges
782 total

Coverage residents most often leave under.

Medicare 40%
Private pay 57%
Medicaid 3%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Conway Lakes Health & Rehabilitation

Address 4.5 miles from city center Info Estimated distance in miles from Orlando's city center to Conway Lakes Health & Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to Conway Lakes Health & Rehabilitation

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Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Florida average is: 72.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Life Care Center of Orlando ★ ★ ★ ★ ★
NH
SNF
Orlando
132
Facility 132
FL AVG 88
Rank #203 / 1,058
53.2%
Facility 53.2%
FL AVG 87.4%
Rank #116 / 121
-39%
4.21
Facility 4.21
FL AVG 4.04
Rank #69 / 180
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -7%+4%
$0
Facility $0
FL AVG $78.9k
Rank #1 / 183
22
Facility 22
FL AVG 19.7
Rank #113 / 179
7.3
Facility 7.3
FL AVG 4.5
Rank #158 / 179
-70-
38
Facility 38
FL AVG 42
Rank #765 / 1,427
Joseph Jicha
$4.6MFiscal year ending 05/2023
Facility $4.6MFiscal year ending 05/2023
FL AVG $14.6M
Rank #155 / 159
$3.4MFiscal year ending 05/2023
Facility $3.4MFiscal year ending 05/2023
FL AVG $9.5M
Rank #151 / 159
72.4%Fiscal year ending 05/2023
Facility 72.4%Fiscal year ending 05/2023
FL AVG 72.3%
Rank #41 / 159
105974
South Orange Health and Rehabilitation Center ★ ★ ★ ★ ★
NH
HOS
RC
SNF
Orlando (Southeast Orlando)
115
Facility 115
FL AVG 88
Rank #339 / 1,058
90.6%
Facility 90.6%
FL AVG 87.4%
Rank #72 / 121
+4%
4.76
Facility 4.76
FL AVG 4.04
Rank #31 / 180
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -7%+18%
$14.4k
Facility $14.4k
FL AVG $78.9k
Rank #132 / 183
15
Facility 15
FL AVG 19.7
Rank #68 / 179
3.0
Facility 3.0
FL AVG 4.5
Rank #39 / 179
-104-
60
Facility 60
FL AVG 42
Rank #351 / 1,427
Orlando Fl Holdco LLC$8.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$4.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.54.5%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.105546
Westminster Baldwin Park ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Orlando (Northeast Orlando)
24
Facility 24
FL AVG 88
Rank #858 / 1,058
--
4.78
Facility 4.78
FL AVG 4.04
Rank #31 / 180
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +80%+18%
$0
Facility $0
FL AVG $78.9k
Rank #1 / 183
15
Facility 15
FL AVG 19.7
Rank #68 / 179
5.0
Facility 5.0
FL AVG 4.5
Rank #117 / 179
-18-
26
Facility 26
FL AVG 42
Rank #976 / 1,427
Presbyterian Retirement Communities, Inc
$4.7MFiscal year ending 03/2024
Facility $4.7MFiscal year ending 03/2024
FL AVG $14.6M
Rank #154 / 159
$3.5MFiscal year ending 03/2024
Facility $3.5MFiscal year ending 03/2024
FL AVG $9.5M
Rank #150 / 159
73.9%Fiscal year ending 03/2024
Facility 73.9%Fiscal year ending 03/2024
FL AVG 72.3%
Rank #40 / 159
106118
The Towers Orlando ★ ★ ★ ★ ☆
NH
AL
IL
SNF
Orlando (Central Business District)
168
Facility 168
FL AVG 88
Rank #96 / 1,058
87.0%
Facility 87.0%
FL AVG 87.4%
Rank #86 / 121
0%
4.32
Facility 4.32
FL AVG 4.04
Rank #60 / 180
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +71%+7%
$0
Facility $0
FL AVG $78.9k
Rank #1 / 183
11
Facility 11
FL AVG 19.7
Rank #42 / 179
2.8
Facility 2.8
FL AVG 4.5
Rank #34 / 179
-146-
96
Facility 96
FL AVG 42
Rank #11 / 1,427
Orlando Lutheran Towers, Inc
$15.9MFiscal year ending 12/2023
Facility $15.9MFiscal year ending 12/2023
FL AVG $14.6M
Rank #56 / 159
$11.1MFiscal year ending 12/2023
Facility $11.1MFiscal year ending 12/2023
FL AVG $9.5M
Rank #42 / 159
70%Fiscal year ending 12/2023
Facility 70%Fiscal year ending 12/2023
FL AVG 72.3%
Rank #42 / 159
105731
Conway Lakes Health & Rehabilitation ★ ★ ☆ ☆ ☆
NH
SNF
Orlando (Dover Manor)
120
Facility 120
FL AVG 88
Rank #253 / 1,058
93.3%
Facility 93.3%
FL AVG 87.4%
Rank #49 / 121
+7%
4.32
Facility 4.32
FL AVG 4.04
Rank #60 / 180
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -11%+7%
$94.7k
Facility $94.7k
FL AVG $78.9k
Rank #167 / 183
31
Facility 31
FL AVG 19.7
Rank #155 / 179
4.4
Facility 4.4
FL AVG 4.5
Rank #97 / 179
3112-
10
Facility 10
FL AVG 42
Rank #1,263 / 1,427
Brittney Dumont
$16.3MFiscal year ending 12/2023
Facility $16.3MFiscal year ending 12/2023
FL AVG $14.6M
Rank #53 / 159
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
FL AVG $9.5M
Rank #69 / 159
55.2%Fiscal year ending 12/2023
Facility 55.2%Fiscal year ending 12/2023
FL AVG 72.3%
Rank #78 / 159
105754
Nursing Home Explorer

Financial Assistance for
Nursing Home in Florida

Conway Lakes Health & Rehabilitation is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Conway Lakes Health & Rehabilitation

What neighborhood is Conway Lakes Health & Rehabilitation in?

Conway Lakes Health & Rehabilitation is in the Dover Manor neighborhood of Orlando.

Is Conway Lakes Health & Rehabilitation in a walkable area?

Conway Lakes Health & Rehabilitation has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Conway Lakes Health & Rehabilitation?

Conway Lakes Health & Rehabilitation's occupancy is 95.5%.

Are pets allowed at Conway Lakes Health & Rehabilitation?

No, Conway Lakes Health & Rehabilitation has a no-pet policy.

Does Conway Lakes Health & Rehabilitation operate as a for-profit or non-profit?

Conway Lakes Health & Rehabilitation is registered as a for-profit.

Are there photos of Conway Lakes Health & Rehabilitation?

Yes — there are 10 photos of Conway Lakes Health & Rehabilitation in the photo gallery on this page.

What is the address of Conway Lakes Health & Rehabilitation?

Conway Lakes Health & Rehabilitation is located at 5201 Curry Ford Rd, Orlando, FL 32812.

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