Coronado Care Center

Nursing Home
Overview of Coronado Care Center
Coronado Care Center is a skilled nursing and rehabilitation center located in Portales, NM. It offers a range of services including health care, rehabilitation, and social services to help patients regain independence. The facility provides 24-hour nursing care and personalized attention to meet the unique needs of each guest.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
New Mexico average: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
New Mexico average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
New Mexico average: 2.8/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
New Mexico average: 3.6/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 33m per day

This home provides 12% less nursing time per resident than the state average.

New Mexico average: 4h 1m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 80

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Mexico average
Occupancy rate 87.4%
Residents per day (avg) 74
Occupancy rate
87.4%
Residents per day (avg)
74

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Proprietary home
Other
Home revenue
$8.4M
Operating loss
-$426.7K
Proprietary home Other
Home revenue
$8,449,568.00
Operating loss
$-426,652.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
42.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.9M
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Nursing Home

Additional licensing details

CMS Certification Number: 325114

Ownership & operating entity

Coronado Care Center is administrated by MELISSA SERATT.

Owner name: CORONADO CARE CENTER LLC

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing

Contact Information

Fax: (575) 359-4722

Programs & Activities

Specific Programs
Health Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours
24/7

Dining & Nutrition

Food Description
Meals are nutritionally balanced and meet medical and faith-based food requirements.
Meals Included
Yes

Compare Nursing Homes around New Mexico

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Coronado Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88130
80
No
-
87.4%
$8,404,308.00
$3,572,718.00
42.5%
74.40
4/5
3.5468
4/5
4/5
4/5
-
28
-
-17%
-12%
+11%
Betty Dare Wellness & Rehabilitation LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88310
90
No
BRECHTELSBAUER, DAVID
53.5%
$7,296,528.00
$2,639,608.00
36.2%
53.90
3/5
3.5035
3/5
2/5
3/5
-
52
-
+18%
-13%
-32%
Belen Meadows Healthcare and Rehabilitation Center, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 87002
120
No
WILSON, EMMANUEL
88.7%
$12,095,676.00
$5,045,924.00
41.7%
111.40
3/5
3.4380
3/5
2/5
3/5
2
44
1
+20%
-14%
+12%
Artesia Healthcare & Rehabilitation Center Llc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88210
65
No
ARTESIA HEALTHCARE & REHABILITATION CENTER, LLC
72.5%
$6,343,725.00
$3,860,972.00
60.9%
46.00
1/5
3.8218
2/5
4/5
1/5
-
35
1
+23%
-5%
-8%
Aztec Healthcare, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 87410
86
No
-
91.2%
$9,558,894.00
$4,849,416.00
50.7%
81.80
1/5
3.2043
2/5
1/5
4/5
3
33
4
-34%
-20%
+16%

Places of interest near Coronado Care Center

Address 0.0 miles from city center

Address PORTALES, NM 88130

Calculate Travel Distance to Coronado Care Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

103
Total Staff
101
Employees
2
Contractors
29,869
Total Hours (Quarter)
41
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse109.5 No
Licensed Practical Nurse78.8 No
Certified Nursing Assistant468.7 No
Staff by Category
Administration
1 staff
8.5hs shift avg
Nursing Staff
69 staff
8.7hs shift avg
Physicians & Practitioners
3 staff
8.5hs shift avg
Therapy Services
18 staff
6.8hs shift avg
Activities & Recreation
3 staff
6.5hs shift avg
Social Services
2 staff
3.6hs shift avg
Dietary Services
6 staff
5.5hs shift avg
Other Services
1 staff
8.5hs shift avg
Contractor Analysis
1.9%
of total hours from contractors
572 contractor hours this quarter
Administrator: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604613,83891100%8.7
Registered Nurse100103,16291100%9.5
Physical Therapist8082,32791100%7.6
Licensed Practical Nurse7071,6548695%8.8
Medication Aide/Technician3031,3129099%7.9
Therapeutic Recreation Specialist3039346875%6.5
Clinical Nurse Specialist2027685864%8.5
RN Director of Nursing2027336470%8.6
Other Dietary Services Staff5057308492%4.9
Physical Therapy Aide4045956875%7.2
Occupational Therapy Aide1015847279%8.1
Respiratory Therapy Technician2025736976%6
Administrator0115446470%8.5
Nurse Practitioner1015366369%8.5
Mental Health Service Worker1015366369%8.5
Dietitian1014496571%6.9
Nurse Aide in Training1012583336%7.8
Qualified Social Worker2022145864%3.6
Physical Therapy Assistant202985560%1.7
Occupational Therapy Assistant0112833%9.4

Health Inspection History

Inspections
Total health inspections 3

New Mexico average 6.8


Last Health inspection on Jun 2025

Total health citations 28
Citations per inspection
9.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 28 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New Mexico average

New Mexico average: 1.1


Serious Health citations More info 0
100% better than New Mexico average

New Mexico average: 1.3

0 critical citations More info New Mexico average: 1.1

0 serious citations More info New Mexico average: 1.3

28 moderate citations More info New Mexico average: 45.6

0 minor citations More info New Mexico average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 13, 2025
Corrected

Environmental moderate citation Jun 13, 2025
Corrected

Environmental moderate citation Jun 13, 2025
Corrected

Infection Control moderate citation Jun 13, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: OPCO
Resident Census by Payment Source
76 Total Residents
Medicare 12 (15.8%)
Medicaid 53 (69.7%)
Private Pay/Other 11 (14.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
18% better than New Mexico average

New Mexico average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.3
11% better than New Mexico average

New Mexico average: 18.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.1%
23% better than New Mexico average

New Mexico average: 15.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.6%
36% better than New Mexico average

New Mexico average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.3%
20% worse than New Mexico average

New Mexico average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.4%
93% worse than New Mexico average

New Mexico average: 3.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
23% better than New Mexico average

New Mexico average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than New Mexico average

New Mexico average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
16% better than New Mexico average

New Mexico average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
76% better than New Mexico average

New Mexico average: 1.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.7%
8% better than New Mexico average

New Mexico average: 12.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with New Mexico average

New Mexico average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Mexico average

New Mexico average: 98.7%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
15% better than New Mexico average

New Mexico average: 86.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
61% worse than New Mexico average

New Mexico average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.9%
12% better than New Mexico average

New Mexico average: 86.4%

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Financial Aid for New Mexico Seniors

Get financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; rural outreach efforts.

New Mexico Caregiver Support Program

NM NFCSP Respite

Caregiver of someone 60+ (or with dementia), New Mexico resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus due to sparse population.

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+, NM resident (or spouse of any age); no income/asset limits.

None; sliding scale fees may apply for some services.

Not assessed.

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled, NM resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

None in NM (unique among states).

No asset test; includes Extra Help for Part D.

Low-Income Home Energy Assistance Program (LIHEAP)

New Mexico LIHEAP

Age 60+ prioritized, NM resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric, wood; emergency aid available.

Senior Community Service Employment Program (SCSEP)

New Mexico SCSEP

Age 55+, unemployed, low-income, NM resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+, NM resident, homeowner or renter, paid property taxes.

~$36,000/year (individual, projected).

Not assessed.

Rebate up to $250-$500; annual application required.

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