Coronado Care Center

Coronado Care Center is a Nursing Home in New Mexico

Coronado Care Center is a Nursing Home in New Mexico

Coronado Care Center

PORTALES, NM 88130 View Map

Coronado Care Center is a Nursing Home in New Mexico

Coronado Care Center is a Nursing Home in New Mexico

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Overview of Coronado Care Center
Coronado Care Center is a skilled nursing and rehabilitation center located in Portales, NM. It offers a range of services including health care, rehabilitation, and social services to help patients regain independence. The facility provides 24-hour nursing care and personalized attention to meet the unique needs of each guest.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.55/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 80

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Mexico average
Occupancy rate 87.4%
Residents per day (avg) 74
Occupancy rate
87.4%
Residents per day (avg)
74

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Proprietary home
Other
Home revenue
$8.4M
Operating loss
-$426.7K
Proprietary home Other
Home revenue
$8,449,568.00
Operating loss
$-426,652.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
42.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.9M
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Nursing Home

Additional licensing details

CMS Certification Number: 325114

Ownership & operating entity

Coronado Care Center is administrated by MELISSA SERATT.

Owner name: CORONADO CARE CENTER LLC

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing

Contact Information

Fax: (575) 359-4722

Amenities & Lifestyle

Programs & Activities

Specific Programs
Health Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours
24/7

Dining & Nutrition

Food Description
Meals are nutritionally balanced and meet medical and faith-based food requirements.
Meals Included
Yes

Comparison Chart

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Compare Nursing Homes around New Mexico
Coronado Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88130
80
No
-
87.4%
$8,404,308.00
$3,572,718.00
42.5%
74.40
4/5
3.5468
4/5
4/5
4/5
-
Betty Dare Wellness & Rehabilitation LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88310
90
No
BRECHTELSBAUER, DAVID
53.5%
$7,296,528.00
$2,639,608.00
36.2%
53.90
3/5
3.5035
3/5
2/5
3/5
-
Artesia Healthcare & Rehabilitation Center Llc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88210
65
No
ARTESIA HEALTHCARE & REHABILITATION CENTER, LLC
72.5%
$6,343,725.00
$3,860,972.00
60.9%
46.00
1/5
3.8218
2/5
4/5
1/5
-
Aztec Healthcare, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 87410
86
No
-
91.2%
$9,558,894.00
$4,849,416.00
50.7%
81.80
1/5
3.2043
2/5
1/5
4/5
3
Casa Arena Healthcare LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NM 88310
117
No
CASA HEALTHCARE, LLC
82.7%
$13,015,018.00
$5,464,377.00
42%
98.30
1/5
3.0343
1/5
1/5
4/5
2

Places of interest near Coronado Care Center

Address 0.0 miles from city center

Address PORTALES, NM 88130

Calculate Travel Distance to Coronado Care Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

103
Total Staff
101
Employees
2
Contractors
29,869
Total Hours (Quarter)
41
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse109.5 No
Licensed Practical Nurse78.8 No
Certified Nursing Assistant468.7 No
Staff by Category
Administration
1 staff
8.5hs shift avg
Nursing Staff
69 staff
8.7hs shift avg
Physicians & Practitioners
3 staff
8.5hs shift avg
Therapy Services
18 staff
6.8hs shift avg
Activities & Recreation
3 staff
6.5hs shift avg
Social Services
2 staff
3.6hs shift avg
Dietary Services
6 staff
5.5hs shift avg
Other Services
1 staff
8.5hs shift avg
Contractor Analysis
1.9%
of total hours from contractors
572 contractor hours this quarter
Administrator: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604613,83891100%8.7
Registered Nurse100103,16291100%9.5
Physical Therapist8082,32791100%7.6
Licensed Practical Nurse7071,6548695%8.8
Medication Aide/Technician3031,3129099%7.9
Therapeutic Recreation Specialist3039346875%6.5
Clinical Nurse Specialist2027685864%8.5
RN Director of Nursing2027336470%8.6
Other Dietary Services Staff5057308492%4.9
Physical Therapy Aide4045956875%7.2
Occupational Therapy Aide1015847279%8.1
Respiratory Therapy Technician2025736976%6
Administrator0115446470%8.5
Nurse Practitioner1015366369%8.5
Mental Health Service Worker1015366369%8.5
Dietitian1014496571%6.9
Nurse Aide in Training1012583336%7.8
Qualified Social Worker2022145864%3.6
Physical Therapy Assistant202985560%1.7
Occupational Therapy Assistant0112833%9.4

Health Inspection History

Source: CMS Health Citations (May 2023 – Jun 2025)

3
Inspections
28
Total Citations
0
Critical (J-L)
0
Serious (G-I)
9.33
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
28
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
14% of total
Environmental
4
14% of total
Resident Rights
3
11% of total
Infection Control
2
7% of total
Pharmacy Services
2
7% of total
Abuse, Neglect & Exploitation
1
4% of total
Citation Sources
Standard Inspections 28
Complaint Investigations 0
State Comparison (NM)
Citations
28
New Mexico average: 48.6
Critical Citations
0
New Mexico average: 1.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 13, 2025 D Abuse/NeglectF0604 Corrected
Jun 13, 2025 E EnvironmentalF0919 Corrected
Jun 13, 2025 E EnvironmentalF0921 Corrected
Jun 13, 2025 D Infection ControlF0880 Corrected
Jun 13, 2025 F NutritionF0812 Corrected
Jun 13, 2025 E PharmacyF0759 Corrected
Jun 13, 2025 D Care PlanningF0637 Corrected
Jun 13, 2025 E Care PlanningF0657 Corrected
Jun 13, 2025 D Resident RightsF0578 Corrected
May 17, 2024 F Nursing ServicesF0728 Corrected
May 17, 2024 D NutritionF0810 Corrected
May 17, 2024 F NutritionF0812 Corrected
May 17, 2024 D Quality of CareF0690 Corrected
May 17, 2024 D Care PlanningF0645 Corrected
May 17, 2024 D Care PlanningF0657 Corrected
May 17, 2024 E Resident RightsF0558 Corrected
May 16, 2023 E EnvironmentalF0919 Corrected
May 16, 2023 E EnvironmentalF0920 Corrected
May 16, 2023 E Infection ControlF0880 Corrected
May 16, 2023 E NutritionF0804 Corrected
May 16, 2023 F NutritionF0812 Corrected
May 16, 2023 D PharmacyF0755 Corrected
May 16, 2023 E Quality of CareF0697 Corrected
May 16, 2023 D Quality of CareF0699 Corrected
May 16, 2023 E Quality of CareF0742 Corrected
May 16, 2023 F Care PlanningF0656 Corrected
May 16, 2023 D Care PlanningF0657 Corrected
May 16, 2023 E Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: OPCO
Resident Census by Payment Source
76 Total Residents
Medicare 12 (15.8%)
Medicaid 53 (69.7%)
Private Pay/Other 11 (14.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.9 Score
18% better than avg New Mexico avg: 9.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
16.3 Score
11% better than avg New Mexico avg: 18.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
12.1%
Lost Too Much Weight
4.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.4%
Falls with Major Injury
6.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
11.7%
Walking Ability Worsened
11.6%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
4.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.8% 15% better than avg New Mexico: 86.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.2% 61% worse than avg New Mexico: 1.3%
Influenza Vaccine
96.9% 12% better than avg New Mexico: 86.4%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New Mexico Seniors

Program
State Program Name
Eligibility
Benefits
Centennial Care Community Benefit
NM Medicaid Centennial Care
Official government program page
  • General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics: Managed care model; rural outreach efforts.
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
New Mexico Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NM Specifics: Limited slots; rural focus due to sparse population.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Official government program page
  • General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Older Americans Act (OAA) Services
New Mexico Older Americans Act Services
Official government program page
  • General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025): None; sliding scale fees may apply for some services.
  • Asset Limits: Not assessed.
  • NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
Medicare Savings Program (MSP)
New Mexico Medicare Savings Program
  • General: Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: None in NM (unique among states).
  • NM Specifics: No asset test; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NM Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Mexico VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NM Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax Rebate for Seniors
New Mexico Property Tax Rebate
  • General: Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025): ~$36,000/year (individual, projected).
  • Asset Limits: Not assessed.
  • NM Specifics: Rebate up to $250-$500; annual application required.
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.

Claim What’s Yours Financial Aid for New Mexico Seniors

NM Medicaid Centennial Care

Centennial Care Community Benefit

Requirements:
  • General:
    Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics:
    Managed care model; rural outreach efforts.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
NM NFCSP Respite

New Mexico Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NM Specifics:
    Limited slots; rural focus due to sparse population.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
New Mexico PACE (e.g., InnovAge New Mexico PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics:
    Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
New Mexico Older Americans Act Services

Older Americans Act (OAA) Services

Requirements:
  • General:
    Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025):
    None; sliding scale fees may apply for some services.
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
Benefits without Contact:
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
New Mexico Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    None in NM (unique among states).
  • NM Specifics:
    No asset test; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Mexico LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NM Specifics:
    Covers oil, gas, electric, wood; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
New Mexico SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NM Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Mexico VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NM Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Mexico Property Tax Rebate

Property Tax Rebate for Seniors

Requirements:
  • General:
    Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025):
    ~$36,000/year (individual, projected).
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Rebate up to $250-$500; annual application required.
Benefits without Contact:
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.
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