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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 35th out of 53 homes in New Mexico.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 14% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 27m per day | ▼ 37% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 7% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 52m per day | ▼ 8% State avg: 3h 7m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 21% State avg: 28m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
38% of new residents, usually for short-term rehab.
32% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #42 / 54Payroll — state benchmarkedThis home is ranked 42nd out of 54 homes in New Mexico.Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New Mexico average: 78.9%Coronado Care Center is administrated by Melissa Seratt.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew Mexico average 6.8
Last Health inspection on Jun 2025
New Mexico average 48.6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 28 citations resulted from standard inspections.
100% better than New Mexico averageNew Mexico average: 1.1
0
100% better than New Mexico averageNew Mexico average: 1.3
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 13, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Coronado Care Center is located in PORTALES, New Mexico.
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0.0 miles from city center
Estimated distance in miles from Portales's city center to Coronado Care Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
10% worse than New Mexico averageNew Mexico average ratio: 1.50:1
7% worse than New Mexico averageNew Mexico average: 8.6 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Total hours from contractors
572 contractor hours this quarter
| Certified Nursing Assistant | 46 | 0 | 46 | 13,838 | 91 | 100% | 8.7 |
| Registered Nurse | 10 | 0 | 10 | 3,162 | 91 | 100% | 9.5 |
| Physical Therapist | 8 | 0 | 8 | 2,327 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 7 | 0 | 7 | 1,654 | 86 | 95% | 8.8 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,312 | 90 | 99% | 7.9 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 934 | 68 | 75% | 6.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 768 | 58 | 64% | 8.5 |
| RN Director of Nursing | 2 | 0 | 2 | 733 | 64 | 70% | 8.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 730 | 84 | 92% | 4.9 |
| Physical Therapy Aide | 4 | 0 | 4 | 595 | 68 | 75% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 584 | 72 | 79% | 8.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 573 | 69 | 76% | 6 |
| Administrator | 0 | 1 | 1 | 544 | 64 | 70% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 536 | 63 | 69% | 8.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 536 | 63 | 69% | 8.5 |
| Dietitian | 1 | 0 | 1 | 449 | 65 | 71% | 6.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 258 | 33 | 36% | 7.8 |
| Qualified Social Worker | 2 | 0 | 2 | 214 | 58 | 64% | 3.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 98 | 55 | 60% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 3 | 3% | 9.4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
18% better than New Mexico averageNew Mexico average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.3
11% better than New Mexico averageNew Mexico average: 18.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
23% better than New Mexico averageNew Mexico average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
11.6%
36% better than New Mexico averageNew Mexico average: 18.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
20% worse than New Mexico averageNew Mexico average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
6.4%
93% worse than New Mexico averageNew Mexico average: 3.3%
Percent of long-stay high risk residents with pressure ulcers
4.5%
23% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Mexico averageNew Mexico average: 1.0%
Percent of long-stay residents who lose too much weight
4.9%
16% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.4%
76% better than New Mexico averageNew Mexico average: 1.7%
Percent of long-stay residents who received an antipsychotic medication
11.7%
8% better than New Mexico averageNew Mexico average: 12.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Number of hospitalizations per 1,000 long-stay resident days.
1.38
14% better than New Mexico averageNew Mexico average: 1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.22
16% better than New Mexico averageNew Mexico average: 2.64
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
15% better than New Mexico averageNew Mexico average: 86.1%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
61% worse than New Mexico averageNew Mexico average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
12% better than New Mexico averageNew Mexico average: 86.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.0%
25% better than New Mexico averageNew Mexico average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.6%
In line with New Mexico averageNew Mexico average: 15.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Mexico averageNew Mexico average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.0%
30% better than New Mexico averageNew Mexico average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.3%
5% worse than New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| Coronado Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portales | 80 | 87.4% | +11% | 3.55 | -17% | -12% | 0 | 28 | 9.3 | - | 74 | - | 55 | - | $8.4M | $3.6M | 42.3% | 325114 | ||||
| Betty Dare Wellness & Rehabilitation LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Alamogordo | 90 | 53.5% | -32% | 3.50 | +18% | -13% | 0 | 52 | 8.7 | - | 54 | - | 65 | David Brechtelsbauer | $7.4M | $2.6M | 35.7% | 325061 | ||||
| Belen Meadows Healthcare and Rehabilitation Center, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Belen | 120 | 88.7% | +12% | 3.44 | +20% | -14% | 2 | 44 | 7.3 | 1 | 111 | - | 70 | Emmanuel Wilson | $12.1M | $5.0M | 41.7% | 325068 | ||||
| Artesia Healthcare & Rehabilitation Center Llc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Artesia | 65 | 72.5% | -8% | 3.82 | +23% | -5% | 0 | 35 | 5.0 | 1 | 46 | - | 60 | Artesia Healthcare & Rehabilitation Center, LLC | $6.3M | $3.9M | 60.9% | 325128 | ||||
| Aztec Healthcare, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Aztec | 112 | 91.2% | +16% | 3.20 | -34% | -20% | 3 | 33 | 5.5 | 4 | 82 | A+ | 63 | - | $9.6M | $4.8M | 50.7% | 325071 |
Historical financial and operational data for Coronado Care Center based on CMS SNF Cost Reports.
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Coronado Care Center has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Coronado Care Center's occupancy is 87%.
Melissa Seratt is the administrator of Coronado Care Center.
Coronado Care Center has 80 beds.
Yes — there are 6 photos of Coronado Care Center in the photo gallery on this page.
Coronado Care Center is located at 1604 WEST 18TH STREET.
(575) 359-4719 will put you in contact with the team at Coronado Care Center.
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