Occupancy rate
76%
Higher than the Utah average: 70.1%Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Cottonwood Creek
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Cottonwood Creek
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Cottonwood Creek accepts Medicare, Medicaid, and private pay.
Overview of Cottonwood Creek
Tucked away in the quiet suburbs of southeastern Salt Lake City, Utah, Cottonwood Creek is an exceptional senior living community that offers assisted living and short-term stays. Offering a wide variety of studio, one- and two-bedroom apartments, the community provides residents plenty of options to find the residence that suits their preferences and needs. Residents find comfort, knowing that a compassionate team is available 24/7 to support them.
Committed to letting residents experience greater confidence and independence in a vibrant environment, Cottonwood Creek conducts a diverse calendar of activities focused on health, wellness, and making connections. Residents enjoy the convenience of on-site therapy specialists and fitness and rehab centers, stroll along beautifully landscaped walking paths with , or relax fireside in the piano lounge. With laundry, linen, housekeeping, and maintenance handled by a hardworking team, residents live a life free of chores with more time on their hands to do the things they enjoy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 9m per day
vs Utah avg
+10%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 51m per day | ▼ 28% State avg: 1h 11m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 21m per day | ▼ 27% State avg: 29m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 11m per day | ▼ 4% State avg: 2h 17m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 59m per day | ▼ 12% State avg: 3h 23m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 96% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▼ 20% State avg: 51m per day · National avg: 29m per day |
Capacity and availability
Avg. Length of Stay
237 days
120-bed community Rank #33 / 196Bed count — State benchmarkedThis home is ranked 33rd out of 196 homes in Utah. Shows this facility's certified or reported bed count compared to other Utah facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
22 years in operation Rank #87 / 196Years in operation — State benchmarkedThis home is ranked 87th out of 196 homes in Utah. Shows how long this facility has been in operation compared to other Utah facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100 Rank #193 / 280Walk Score — State benchmarkedThis home is ranked 193rd out of 280 homes in Utah. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Utah facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Higher than the Utah average: 70.1%Occupied beds
91 / 120
Average occupied beds in Utah homes
60 beds
Facility TypeAssisted Living Facility - Type I
StatusActive
IssuanceSeptember 8, 2003
ExpirationFebruary 28, 2027
CountySalt Lake
Staffing
Key information about the people who lead and staff this community.
ContactMr. Kelly Jensen, Executive Director
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Since 2024 · 2 years of data
12 deficiencies
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Utah state average
Overall vs. UT average
1 Worse
Metrics worse than Utah average:
• Deficiencies per inspection (28% above) 3 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Total inspections (33% below)
• Deficiencies per inspection (28% above) 3 Better Metrics better than Utah average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
• Total inspections (33% below)
Latest Inspection
February 5, 2024
Routine
Deficiencies
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 14 | This facility has 14% fewer total deficiencies than a typical Utah assisted living residence (12 vs. UT avg 14).↓ 14% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 6 | 7 | This facility has 14% fewer deficiencies per year than a typical Utah assisted living residence (6 vs. UT avg 7).↓ 14% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6 | 4.7 | This facility has 28% more deficiencies per inspection than a typical Utah assisted living residence (6 vs. UT avg 4.7).↑ 28% worse |
Inspections
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 3 | This facility has 33% fewer total inspections than a typical Utah assisted living residence (2 vs. UT avg 3).↓ 33% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- February 5, 2024 inspection found 12 deficiencies including administrator duties, personnel training, resident assessments, food service, housekeeping, emergency preparedness, and medication administration.
- Deficiencies included unlocked hazardous materials storage, missing food handler permit, incomplete fire drill documentation, and lack of overnight fire drill for Q3 2023.
- No complaints were investigated or substantiated during the February 5, 2024 inspection.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
What does this home offer?
Pets Allowed
Room Sizes: 380 / 680 / 760 / 900 / 1000 Sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Cottonwood Creek
Screenshot 2024 07 04 172715
Screenshot 2024 07 04 172733
Screenshot 2024 07 04 172842
Screenshot 2024 07 04 172909
Places of interest near Cottonwood Creek
2.1 miles from city center
Estimated distance in miles from Millcreek's city center to Cottonwood Creek's address, calculated via Google Maps.
— 5.76 miles to nearest hospital (University of Utah Health Care Occupational Medicine)
Calculate Travel Distance to Cottonwood Creek
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Financial Assistance for
Assisted Living in Utah
Cottonwood Creek is located in Millcreek, Utah.
Here are the financial assistance programs available to residents in Utah.
Compare Assisted Living around Millcreek
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
| Cottonwood Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Millcreek (Convest) | 120
Facility
120
UT AVG
84
Rank
#33 / 196 | Yes |
35
Facility
35
UT AVG
47
Rank
#193 / 280 | Studio / 1 Bed / 2 Bed | 22
Facility
22
UT AVG
20
Rank
#87 / 196 | 75.5% | A+ | 2 | 1 | 12
Facility
12
UT AVG
14
Rank
#88 / 166 | 6.0
Facility
6.0
UT AVG
4.7
Rank
#113 / 166 |
| Sunrise at Holladay |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Millcreek (Holladay Grove) | 101
Facility
101
UT AVG
84
Rank
#64 / 196 | Yes |
66
Facility
66
UT AVG
47
Rank
#80 / 280 | Studio / 1 Bed / 2 Bed | 18
Facility
18
UT AVG
20
Rank
#101 / 196 | - | - | 1 | - | 0
Facility
0
UT AVG
14
Rank
#1 / 166 | 0.0
Facility
0.0
UT AVG
4.7
Rank
#1 / 166 |
Frequently Asked Questions about Cottonwood Creek
What neighborhood is Cottonwood Creek in?
Cottonwood Creek is in the Convest neighborhood of Millcreek.
Is Cottonwood Creek in a walkable area?
Cottonwood Creek has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
When does Cottonwood Creek's license expire?
According to UT state health department records, Cottonwood Creek's license expires on February 28, 2027.
What is the occupancy rate at Cottonwood Creek?
Cottonwood Creek's occupancy is 76%.
How many beds does Cottonwood Creek have?
Cottonwood Creek has 120 beds.
Are there photos of Cottonwood Creek?
Yes — there are 4 photos of Cottonwood Creek in the photo gallery on this page.
What is the address of Cottonwood Creek?
Cottonwood Creek is located at 1245 E Murray Holladay Rd, Millcreek, UT 84117.
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