Overview of Crestavilla

Crestavilla is a senior living community in Laguna Niguel, California. The community is designed to provide its residents with a five-star lifestyle and exceptional services, encouraging independence, promoting community and friendship, and fostering a learning environment. The community offers independent living, assisted living, and memory care services.

Kisco Senior Living owns and operates the community, which has provided award-winning senior living services for over 30 years. Crestavilla is a one-of-a-kind retirement community that empowers and enhances the lives of its residents, families, and associates. Crestavilla is committed to providing its residents with a remarkable lifestyle that is curated with passion and purpose. Crestavilla is confident in its ability to provide its residents with a five-star lifestyle that is built on trust, transparency, health, and well-being. Additionally, Crestavilla is a signature community that offers breathtaking views of the Pacific shoreline from its 12,000-square-foot rooftop.

(949) 539-0297

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 250

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 77.6%
Occupancy rate
77.6%
Bed community size
250-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
3 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
78%
Occupied Beds
194 of 250
Percentage of available beds currently in use by residents.
License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
December 28, 2022

Additional licensing details

County: ORANGE

Ownership & operating entity

Crestavilla is legally operated by CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC.

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

11 visits

Breakdown by visit type

5 total complaint visits

6 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

3 complaint investigations

Investigations can have many visits.

2 official inspections

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

1 serious citation

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

Latest inspection

Date:August 28, 2025
Type:Complaint Investigation

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Crestavilla

Most inspections found no deficiencies, with several complaint investigations being unsubstantiated. The most recent report from August 28, 2025, cited one deficiency for a delayed incident report submission beyond the required seven days, but no harm-level findings or fines were noted. Earlier inspections identified minor issues such as expired CPR certification and missing criminal record clearance transfers for staff, which did not pose immediate risks. The facility showed improvement in complaint investigations, with no substantiated allegations of inadequate care or supervision. Overall, the facility’s record reflects mostly compliance with isolated administrative deficiencies and no enforcement actions.

Compare Assisted Living around Laguna Niguel

The information below is reported by the California Department of Social Services and Department of Public Health.
Crestavilla
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Laguna Niguel
250
No
A+
70
CRESTAVILLA TRS, LLC: KSL CRESTAVILLA MANAGER ,LLC
77.6%
-8%
-
Laguna Palms II
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

CA 92677
6
No
-
63
RES.CARE SERVICES,INC.DBA LAGUNA PALMS
66.7%
-21%
Private / Semi-Private Rooms
Laguna Palms I
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

CA 92677
6
No
-
25
RESIDENTIAL CARE SERVICES, INC.
66.7%
-21%
Private / Semi-Private Rooms
Del’s Haven IV
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Laguna Niguel
6
No
-
70
DEL'S HAVEN IV INC
100.0%
+18%
Private / Semi-Private Rooms
Vividus Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Laguna Niguel
-
No
-
-
-
-
-
-

Places of interest near Crestavilla

Address 0.4 miles from city center — 2.44 miles to nearest hospital (Providence Mission Hospital Laguna Beach)

Address 30111 Niguel Rd, Laguna Niguel, CA 92677

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Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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