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Laguna Palms Ii is an exceptional community in Via San Sebastian, Laguna Niguel, CA, that offers assisted living. Accommodating up to six residents, the community strives to provide top-tier care and assistance 24/7 to meet their needs and preferences. Enjoy the best of your golden years with the community helping with the housekeeping, laundry, and other daily living activities.
Relax and spend your days as you prefer with a community taking care of the busy work for you. Here, healthy and delicious meals are served to satisfy dietary needs and tastes. With its quaint and welcoming setting, residents can rest assured of receiving the care they need while retaining their independence to live retirement on their terms.
Lower than the California average: 72.8%Laguna Palms II is legally operated by Res.care Services,inc.dba Laguna Palms, and administrated by Michael G. Milo.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2022.
| 0.8 | 2.5 | This facility has 68% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2.5).↓ 68% better |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 3.3 | This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 4 | 16 | This facility has 75% fewer total visits than a typical California assisted living residence (4 vs. CA avg 16).↓ 75% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Laguna Palms II’s inspection record is mixed, with recent findings posing health and safety risks related to resident care and staff training. On March 20, 2025, inspectors cited two deficiencies, including a bedridden resident not allowed under the license and two staff lacking required annual training hours. Earlier, on March 6, 2024, one deficiency flagged missing physician reports for dementia residents, while the March 21, 2022 inspection found no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Beauty Services
Transportation Services
Recreational Activities
1.7 miles from city center
Estimated distance in miles from Laguna Niguel's city center to Laguna Palms II's address, calculated via Google Maps.
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Laguna Palms II is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Laguna Palms II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Laguna Niguel | 6 | No | 63 | 4 | - | 1 | 20 | 66.7% | Res.care Services,Inc.dba Laguna Palms | Private / Semi-Private Rooms |
| Laguna Palms I |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Laguna Niguel | 6 | No | 25 | 4 | 1 | - | 29 | 83.3% | Residential Care Services, Inc. | Private / Semi-Private Rooms |
| Del’s Haven I |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 71 | 4 | 2 | - | 6 | 66.7% | Del's Haven LLC | Private / Semi-Private Rooms |
| Del’s Haven II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 59 | 4 | - | 2 | 5 | 100.0% | Del's Haven II, LLC | Private / Semi-Private Rooms |
| Del’s Haven III |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 71 | 3 | - | - | 4 | 100.0% | Del's Haven III, LLC | Private / Semi-Private Rooms |
The legal owner and operator of Laguna Palms II is Res.care Services,Inc.dba Laguna Palms.
Laguna Palms II has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Laguna Palms II's occupancy is 67%.
Michael G. Milo is the administrator of Laguna Palms II.
Laguna Palms II has 6 beds.
Laguna Palms II has had 3 recently reported deficiencies.
Laguna Palms II is located at 29501 Via San Sebastian, Laguna Niguel, CA 92677.
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