Laguna Palms II

Overview of Laguna Palms II

Laguna Palms II is an exceptional community in Via San Sebastian, Laguna Niguel, CA, that offers assisted living. Accommodating up to six residents, the community strives to provide top-tier care and assistance 24/7 to meet their needs and preferences. Enjoy the best of your golden years with the community helping with the housekeeping, laundry, and other daily living activities.

Relax and spend your days as you prefer with a community taking care of the busy work for you. Here, healthy and delicious meals are served to satisfy dietary needs and tastes. With its quaint and welcoming setting, residents can rest assured of receiving the care they need while retaining their independence to live retirement on their terms.

Facility Direct Line (866) 652-8789

6-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

20 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 63 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

67%

Lower than the California average: 72.8%

Occupied beds

4 / 6

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 7, 2006

CountyOrange

Laguna Palms II is legally operated by Res.care Services,Inc.dba Laguna Palms, and administered by Michael G. Milo.

Since 2022 · 4 years of data 3 citations 4 total visits 0 complaint visits 4 official inspections

Inspection Score

10 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection April 1, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2022.	0.8	2.5	This facility has 68% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2.5).↓ 68% better
Citations per inspection Average citations per inspection.	0.8	3.3	This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	4	16	This facility has 75% fewer total visits than a typical California assisted living residence (4 vs. CA avg 16).↓ 75% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1397 Complaint visits — State benchmarked This home is ranked 1st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

March 21, 2022 annual inspection found no deficiencies and confirmed the facility was clean and compliant with all requirements.
March 6, 2024 inspection cited one deficiency for missing current physician reports for 2 of 5 residents with dementia.
March 20, 2025 inspection found 2 deficiencies including an immediate health and safety risk from a bedridden resident and insufficient staff training hours.

Show Inspection Reports

What does this home offer?

Housing Options: Private / Semi-Private Rooms

Building Type: Single-story

Housekeeping Services

Beauty Services

Transportation Services

Recreational Activities

1.7 miles from city center Estimated distance in miles from Laguna Niguel's city center to Laguna Palms II's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Crestavilla	AL MC	Laguna Niguel (Niguel Road)	250 Facility 250 CA AVG 103 Rank #86 / 1657	No	70 Facility 70 CA AVG 57 Rank #740 / 2092	89 Facility 89 CA AVG 81 Rank #461 / 1401	2	7 Facility 7 CA AVG 13 Rank #719 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	3 Facility 3 CA AVG 13 Rank #1210 / 1487	74.0% Facility 74.0% CA AVG 74.8% Rank #749 / 1368	A+	Crestavilla Trs, LLC: Ksl Crestavilla Manager ,LLC	-
Watermark Laguna Niguel	AL IL MC	Laguna Niguel	135 Facility 135 CA AVG 103 Rank #462 / 1657	No	53 Facility 53 CA AVG 57 Rank #1279 / 2092	94 Facility 94 CA AVG 81 Rank #185 / 1401	2	3 Facility 3 CA AVG 13 Rank #441 / 1397	0 Facility 0 CA AVG 3 Rank #1 / 1164	2 Facility 2 CA AVG 13 Rank #1300 / 1487	45.2% Facility 45.2% CA AVG 74.8% Rank #1296 / 1368	-	Us Alliance Holden Of Forbes Tenant LLC And Watermark	-
Laguna Palms II	AL MC	Laguna Niguel	6 Facility 6 CA AVG 103 Rank #1330 / 1657	No	63 Facility 63 CA AVG 57 Rank #951 / 2092	91 Facility 91 CA AVG 81 Rank #355 / 1401	4	0 Facility 0 CA AVG 13 Rank #1 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	20 Facility 20 CA AVG 13 Rank #353 / 1487	66.7% Facility 66.7% CA AVG 74.8% Rank #913 / 1368	-	Res.care Services,Inc.dba Laguna Palms	Private / Semi-Private Rooms
Vividus Senior Living	AL	Laguna Niguel	-	No	29 Facility 29 CA AVG 57 Rank #1735 / 2092	-	-	-	-	-	-	-	-	Private / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Laguna Palms II?

Laguna Palms II is legally operated by Res.care Services,Inc.dba Laguna Palms, and administered by Michael G. Milo.

Is Laguna Palms II in a walkable area?

Laguna Palms II has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Laguna Palms II?

Laguna Palms II's occupancy is 67%.

Who is the administrator of Laguna Palms II?

Michael G. Milo is the administrator of Laguna Palms II.

How many beds does Laguna Palms II have?

Laguna Palms II has 6 beds.

Has Laguna Palms II had any recent citations?

Laguna Palms II has had 3 recently reported citations.

Are there photos of Laguna Palms II?

Yes — there is 1 photo of Laguna Palms II in the photo gallery on this page.

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