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Crestavilla is a senior living community in Laguna Niguel, California. The community is designed to provide its residents with a five-star lifestyle and exceptional services, encouraging independence, promoting community and friendship, and fostering a learning environment. The community offers independent living, assisted living, and memory care services.
Kisco Senior Living owns and operates the community, which has provided award-winning senior living services for over 30 years. Crestavilla is a one-of-a-kind retirement community that empowers and enhances the lives of its residents, families, and associates. Crestavilla is committed to providing its residents with a remarkable lifestyle that is curated with passion and purpose. Crestavilla is confident in its ability to provide its residents with a five-star lifestyle that is built on trust, transparency, health, and well-being. Additionally, Crestavilla is a signature community that offers breathtaking views of the Pacific shoreline from its 12,000-square-foot rooftop.
Similar to the California average: 72.8%Crestavilla is legally operated by Crestavilla Trs, Llc: Ksl Crestavilla Manager ,llc, and administrated by Myra Aragones.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2022.
| 0.8 | 2.5 | This facility has 68% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2.5).↓ 68% better |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 15 | 16 | This facility has 6% fewer total visits than a typical California assisted living residence (15 vs. CA avg 16).↓ 6% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 13 | This facility has 46% fewer complaint visits than a typical California assisted living residence (7 vs. CA avg 13).↓ 46% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 6 | 7 | This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with only one minor deficiency for a delayed incident report in August 2025 and two staffing documentation issues found in December 2024. The most recent inspections on December 15 and 30, 2025, found no deficiencies, and complaint investigations from 2024 to 2025 were largely unsubstantiated. Inspectors flagged infection control, safety, and documentation during reviews but saw consistent compliance and no enforcement actions or fines.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.4 miles from city center
Estimated distance in miles from Laguna Niguel's city center to Crestavilla's address, calculated via Google Maps.
— 2.44 miles to nearest hospital (Providence Mission Hospital Laguna Beach)
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Crestavilla is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Crestavilla |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Laguna Niguel (Niguel Road) | 250 | No | 70 | 2 | 7 | 1 | 3 | 74.0% | A+ | Crestavilla Trs, LLC: Ksl Crestavilla Manager ,LLC | - |
| Laguna Palms I |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Laguna Niguel | 6 | No | 25 | 4 | 1 | - | 29 | 83.3% | - | Residential Care Services, Inc. | Private / Semi-Private Rooms |
| Del’s Haven I |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 71 | 4 | 2 | - | 6 | 66.7% | - | Del's Haven LLC | Private / Semi-Private Rooms |
| Del’s Haven II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 59 | 4 | - | 2 | 5 | 100.0% | - | Del's Haven II, LLC | Private / Semi-Private Rooms |
| Del’s Haven III |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Laguna Niguel | 6 | No | 71 | 3 | - | - | 4 | 100.0% | - | Del's Haven III, LLC | Private / Semi-Private Rooms |
Crestavilla is in the Niguel Road neighborhood of Laguna Niguel.
The legal owner and operator of Crestavilla is Crestavilla Trs, Llc: Ksl Crestavilla Manager ,Llc.
Crestavilla has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Crestavilla's occupancy is 74%.
Myra Aragones is the administrator of Crestavilla.
Crestavilla has 250 beds.
Crestavilla has had 4 recently reported deficiencies.
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