Overview of Crestavilla

Crestavilla is a senior living community in Laguna Niguel, California. The community is designed to provide its residents with a five-star lifestyle and exceptional services, encouraging independence, promoting community and friendship, and fostering a learning environment. The community offers independent living, assisted living, and memory care services.

Kisco Senior Living owns and operates the community, which has provided award-winning senior living services for over 30 years. Crestavilla is a one-of-a-kind retirement community that empowers and enhances the lives of its residents, families, and associates. Crestavilla is committed to providing its residents with a remarkable lifestyle that is curated with passion and purpose. Crestavilla is confident in its ability to provide its residents with a five-star lifestyle that is built on trust, transparency, health, and well-being. Additionally, Crestavilla is a signature community that offers breathtaking views of the Pacific shoreline from its 12,000-square-foot rooftop.

(949) 539-0297
Bed community size
250-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
3 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
78%
Higher than the California average: 72.8%
Occupied beds
194 / 250
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceDecember 28, 2022
CountyOrange

Ownership & Operating Entity

Crestavilla is legally operated by Crestavilla Trs, Llc: Ksl Crestavilla Manager ,llc, and administrated by Myra Aragones.

Contact Crestavilla

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

14 visits Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

California average: 16 visits

Breakdown by visit type

6 total complaint visits

6 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

3 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

2 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

1 serious citation

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date December 30, 2025
Other

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for Crestavilla

This facility’s inspection record is mostly clean, with only one minor deficiency for a delayed incident report in August 2025 and two staffing documentation issues found in December 2024. The most recent inspections on December 15 and 30, 2025, found no deficiencies, and complaint investigations from 2024 to 2025 were largely unsubstantiated. Inspectors flagged infection control, safety, and documentation during reviews but saw consistent compliance and no enforcement actions or fines.

Compare Assisted Living around Laguna Niguel The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Crestavilla
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel (Niguel Road)250No 70 2613 77.6% A+Crestavilla Trs, Llc: Ksl Crestavilla Manager ,Llc-
Laguna Palms II
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Laguna Niguel6No 63 40120 66.7% -Res.care Services,Inc.dba Laguna PalmsPrivate / Semi-Private Rooms
Laguna Palms I
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Laguna Niguel6No 25 41029 83.3% -Residential Care Services, Inc.Private / Semi-Private Rooms
Del’s Haven IV
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Laguna Niguel6No 70 3003 100.0% -Del's Haven Iv IncPrivate / Semi-Private Rooms
Vividus Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel-No-000-----

Financial Assistance for
Assisted Living in California

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Crestavilla

Address 0.4 miles from city center Info Estimated distance in miles from Laguna Niguel's city center to Crestavilla's address, calculated via Google Maps. — 2.44 miles to nearest hospital (Providence Mission Hospital Laguna Beach)

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Guides for Better Senior Living

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