Crestpark Helena, LLC

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC

116 November Drive, Helena, AR 72342 View Map

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC is a Nursing Home in Arkansas

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Overview of Crestpark Helena, LLC

Conveniently located in the harmonious setting of Helena, AR, Crestpark Helena, LLC is a distinct community that offers long-term care. Featuring beautifully furnished and cozy accommodations, the community ensures residents are comfortable and safe. Exceptional care tailored to residents’ unique needs is also provided with a kind and well-trained team available around the clock.

Here, Medicare and Medicaid are accepted to ease financial burdens. Fun events and engaging programs are also conducted to improve residents’ well-being. With delicious and healthy meals available, residents enjoy mealtimes that satisfy their dietary needs and preferences. The community’s extensive amenities and comprehensive services.

(870) 338-9886

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.16/day Arkansas avg: 4.67/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Arkansas avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Arkansas avg: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Arkansas avg: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Arkansas avg: 3.7/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 34.6%
Residents per day (avg) 37
Occupancy rate
34.6%
Residents per day (avg)
37
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)

Additional licensing details

Business type: Limited Liability Company
Certification type: XIX/VIII
County: Phillips

Ownership & operating entity

Crestpark Helena, LLC is legally operated by Crestpark Helena, LLC, and administrated by April Wilson.

Type Of Units

Medicaid and Medicare
110 units
Total beds
110 units

Contact Information

Fax: 870-338-6097

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Building type icon
Building type icon

Building Type: Single-story

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Types of Care at Crestpark Helena, LLC

Nursing Home
Contact Crestpark Helena, LLC

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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Crestpark Helena, LLC
SNF

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Helena (Helena)
100
No
13
CRESTPARK HELENA, LLC
34.6%
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-
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3/5
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Crestpark Forrest City, LLC
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Crestpark DeWitt, LLC
SNF

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Private/ Semi-Private Rooms
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Private Beds

Places of interest near Crestpark Helena, LLC

Address 2.4 miles from city center

Address 116 November Drive, Helena, AR 72342

Calculate Travel Distance to Crestpark Helena, LLC

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

57
Total Staff
54
Employees
3
Contractors
20,233
Total Hours (Quarter)
29
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98.7 No
Licensed Practical Nurse68.8 No
Certified Nursing Assistant247.9 No
Staff by Category
Administration
2 staff
7.4hs shift avg
Nursing Staff
40 staff
8.1hs shift avg
Physicians & Practitioners
2 staff
7.5hs shift avg
Therapy Services
12 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
1 staff
8.7hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
43 contractor hours this quarter
Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2402410,61891100%7.9
Physical Therapist9093,52191100%6.7
Licensed Practical Nurse6062,0308897%8.8
Registered Nurse9091,2898593%8.7
RN Director of Nursing1015816369%9.2
Other Dietary Services Staff1015726673%8.7
Administrator1014886571%7.5
Clinical Nurse Specialist1014886571%7.5
Nurse Practitioner1014666268%7.5
Occupational Therapy Aide1011391921%7.3
Speech Language Pathologist011352730%1.3
Occupational Therapy Assistant011611%5.5
Medical Director011211%2

Health Inspection History

Total Health inspections 3
29% below Arkansas average
Arkansas average: 4.2

Last Health inspection on Jun 2024

Total Health citations 21
Near Arkansas average
Arkansas average: 21.8

7 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 21 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Arkansas average
Arkansas average: 0.4
Serious Health citations 0
100% below Arkansas average
Arkansas average: 0.2
Moderate Health citations 21

Minor Health citations 0
Citations history (last 3 years)
Environmental moderate citation Jun 06, 2024
Corrected

Nutrition moderate citation Jun 06, 2024
Corrected

Pharmacy moderate citation Jun 06, 2024
Corrected

Pharmacy moderate citation Jun 06, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
34 Total Residents
Medicaid 27 (79.4%)
Private Pay/Other 7 (20.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.9
15% worse than Arkansas average
Arkansas average: 7.7
Functional decline score 9.6
28% better than Arkansas average
Arkansas average: 13.3
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 8.1%
29% below Arkansas average.

Walking Ability Worsened 18.6%
39% above Arkansas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 2.2%
86% below Arkansas average.
Safety & clinical stability

Falls with Major Injury 1.7%
58% below Arkansas average.

High Risk Residents with Pressure Ulcers 7.9%
66% above Arkansas average.

Urinary Tract Infection 1.7%
30% above Arkansas average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Arkansas average.

Antipsychotic Use 15.0%
44% above Arkansas average.
Preventive care

Pneumococcal Vaccine 96.7%
2% above Arkansas average.

Influenza Vaccine 96.6%
0% above Arkansas average.
Nutrition & physical health

Lost Too Much Weight 8.1%
62% above Arkansas average.
Short-stay resident measures
Pneumococcal Vaccine 67.1%

17% worse than Arkansas average
Antipsychotic medication increase 0.0%

100% better than Arkansas average
Influenza Vaccine 45.0%

42% worse than Arkansas average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
This home paid 68% less in fines than the state average.
Arkansas average: $26K
Number of Fines 1
This home received 32% fewer fines than the state average.
Arkansas average: 1.5
Payment Denials 1
This home had 429% more payment denials than the state average.
Arkansas average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Apr 13, 2023
$8K
Payment Denial Apr 13, 2023
3 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Arkansas Seniors

Get financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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