Crestpark Helena, LLC

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC

116 November Drive, Helena, AR 72342 View Map

Crestpark Helena, LLC is a Nursing Home in Arkansas

Crestpark Helena, LLC is a Nursing Home in Arkansas

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Overview of Crestpark Helena, LLC

Conveniently located in the harmonious setting of Helena, AR, Crestpark Helena, LLC is a distinct community that offers long-term care. Featuring beautifully furnished and cozy accommodations, the community ensures residents are comfortable and safe. Exceptional care tailored to residents’ unique needs is also provided with a kind and well-trained team available around the clock.

Here, Medicare and Medicaid are accepted to ease financial burdens. Fun events and engaging programs are also conducted to improve residents’ well-being. With delicious and healthy meals available, residents enjoy mealtimes that satisfy their dietary needs and preferences. The community’s extensive amenities and comprehensive services.

(870) 338-9886

What families are saying

Overall quality of life and resident wellbeing

Communication Challenges - There is a noted difficulty in communication due to limited phone access, indicating potential improvements needed in this area.

Quality of life

Overall quality of life and resident wellbeing

Staff Dedication - The staff is consistently praised for working with families to provide good care, showing a strong commitment to the well-being of the residents.

Quality of life Care & staff
Home Information Crestpark Helena, LLC
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake.

Occupancy
Beds
110
Occupancy
34.6%
Avg. Residents per Day
37
House Specifics:
CCN
45221
Owner Name
CRESTPARK HELENA, LLC
County
Phillips
Type of Control
Proprietary — Individual
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.16 hrs
Number of Fines
1
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)

Additional licensing details

Business type: Limited Liability Company
Certification type: XIX/VIII
County: Phillips

Ownership & operating entity

Crestpark Helena, LLC is legally operated by Crestpark Helena, LLC, and administrated by April Wilson.

Type Of Units

Medicaid and Medicare
110 units
Total beds
110 units

Contact Information

Fax: 870-338-6097

What does this home offer?

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Accept Medicaid: Yes

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Building Type: Single-story

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On-site Medical Care and Health Services

Types of Care at Crestpark Helena, LLC

Nursing Home
Contact Crestpark Helena, LLC

Comparison Chart

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Compare Nursing Homes around Arkansas
Bear Creek Healthcare LLC
SNF

24/7 care needed

De Queen
131
No
35
PARSONS, CATHY
40.5%
$9,825,114.00
$2,281,419.00
23.2%
50.70
4/5
5.1483
4/5
3/5
3/5
-
-
Auburn Hills Nursing and Rehabilitation
SNF

24/7 care needed

Mountain Home
105
No
13
Baxter County Nursing Facility, Inc.
-
-
-
-
-
-
-
-
-
-
-
Private Beds
Crestpark DeWitt, LLC
SNF

24/7 care needed

DeWitt
70
No
7
CRESTPARK DEWITT, LLC
55.1%
$4,205,120.00
$1,955,874.00
46.5%
31.70
1/5
6.0818
1/5
4/5
1/5
2
Private/ Semi-Private Rooms
Crestpark Forrest City, LLC
SNF

24/7 care needed

Forrest City
100
No
2
CRESTPARK FORREST CITY, LLC
49.8%
-
-
-
40.80
2/5
4.4977
2/5
3/5
2/5
-
-
Crestpark Helena, LLC
SNF

24/7 care needed

Helena
100
No
13
CRESTPARK HELENA, LLC
34.6%
-
-
-
36.80
3/5
5.1608
2/5
5/5
3/5
1
-
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Places of interest near Crestpark Helena, LLC

Address 2.4 miles from city center

Address 116 November Drive, Helena, AR 72342

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

57
Total Staff
54
Employees
3
Contractors
20,233
Total Hours (Quarter)
29
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98.7 No
Licensed Practical Nurse68.8 No
Certified Nursing Assistant247.9 No
Staff by Category
Administration
2 staff
7.4hs shift avg
Nursing Staff
40 staff
8.1hs shift avg
Physicians & Practitioners
2 staff
7.5hs shift avg
Therapy Services
12 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
1 staff
8.7hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
43 contractor hours this quarter
Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2402410,61891100%7.9
Physical Therapist9093,52191100%6.7
Licensed Practical Nurse6062,0308897%8.8
Registered Nurse9091,2898593%8.7
RN Director of Nursing1015816369%9.2
Other Dietary Services Staff1015726673%8.7
Administrator1014886571%7.5
Clinical Nurse Specialist1014886571%7.5
Nurse Practitioner1014666268%7.5
Occupational Therapy Aide1011391921%7.3
Speech Language Pathologist011352730%1.3
Occupational Therapy Assistant011611%5.5
Medical Director011211%2

Health Inspection History

Source: CMS Health Citations (Jan 2022 – Jun 2024)

3
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
7
Citations/Inspection
Jun 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
21
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
4
19% of total
Environmental
4
19% of total
Quality of Life & Care
3
14% of total
Pharmacy Services
3
14% of total
Infection Control
2
10% of total
Administration
1
5% of total
Citation Sources
Standard Inspections 21
Complaint Investigations 0
State Comparison (AR)
Avg Citations (State)
21.8
This Facility: 21
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 06, 2024 E EnvironmentalF0921 Corrected
Jun 06, 2024 F NutritionF0812 Corrected
Jun 06, 2024 E PharmacyF0759 Corrected
Jun 06, 2024 E PharmacyF0760 Corrected
Jun 06, 2024 D PharmacyF0761 Corrected
Jun 06, 2024 D Care PlanningF0656 Corrected
Jun 06, 2024 E Resident RightsF0558 Corrected
Apr 13, 2023 E AdministrationF0867 Corrected
Apr 13, 2023 D EnvironmentalF0919 Corrected
Apr 13, 2023 E EnvironmentalF0921 Corrected
Apr 13, 2023 E Infection ControlF0880 Corrected
Apr 13, 2023 D Quality of CareF0689 Corrected
Apr 13, 2023 D Resident RightsF0550 Corrected
Apr 13, 2023 D Resident RightsF0561 Corrected
Apr 13, 2023 E Resident RightsF0584 Corrected
Jan 13, 2022 E EnvironmentalF0921 Corrected
Jan 13, 2022 E Infection ControlF0880 Corrected
Jan 13, 2022 F NutritionF0814 Corrected
Jan 13, 2022 E Quality of CareF0689 Corrected
Jan 13, 2022 E Quality of CareF0692 Corrected
Jan 13, 2022 D Care PlanningF0645 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
34 Total Residents
Medicaid 27 (79.4%)
Private Pay/Other 7 (20.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.9 Score
15% worse than avg State avg: 7.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
9.6 Score
28% better than avg State avg: 13.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
8.1%
Lost Too Much Weight
8.1%
Urinary Tract Infection
1.7%
Depressive Symptoms
0.0%
Falls with Major Injury
1.7%
Pneumococcal Vaccine
96.7%
Antipsychotic Use
15.0%
Walking Ability Worsened
18.6%
Influenza Vaccine
96.6%
High Risk Residents with Pressure Ulcers
7.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
2.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
67.1% 17% worse than avg State: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg State: 1.5%
Influenza Vaccine
45.0% 42% worse than avg State: 77.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $8K State avg: $26K 68% better than avg
Number of Fines 1 State avg: 1.5
Payment Denials 1 3 total days
Compared to State Average Facility: $8K | State Avg: $26K
Penalty History

Showing all 2 penalties (Apr 2023 - Apr 2023)

Apr 13, 2023 Civil Money Penalty
$8K
Apr 13, 2023 Payment Denial
3 days
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arkansas Seniors

Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
  • General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Rural focus; possible waitlists.
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
  • General: Age 60+, Arkansas resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • AR Specifics: Limited direct funding; mostly referral-based.
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
  • General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
  • General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Limited geographic availability.
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
  • General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025): ~$1,004/month (individual).
  • Asset Limits: $9,660 (individual), $14,470 (couple).
  • AR Specifics: No nursing home-level care requirement.
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • AR Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Arkansas Seniors

Arkansas Medicaid ARChoices

ARChoices

Requirements:
  • General:
    Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Rural focus; possible waitlists.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living

Choices in Living Resource Center

Requirements:
  • General:
    Age 60+, Arkansas resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • AR Specifics:
    Limited direct funding; mostly referral-based.
Benefits without Contact:
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver

Living Choices Assisted Living Waiver

Requirements:
  • General:
    Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics:
    Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Limited geographic availability.
Benefits without Contact:
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program

Arkansas State Plan Personal Care

Requirements:
  • General:
    Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025):
    ~$1,004/month (individual).
  • Asset Limits:
    $9,660 (individual), $14,470 (couple).
  • AR Specifics:
    No nursing home-level care requirement.
Benefits without Contact:
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • AR Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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