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Crossroads Care Center
Nursing Home, Assisted Living, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Worthington, MN
Exterior view of Crossroads Care Center with outdoor seating Interior common area with lamp and decorative box Residents engaged in a Wii bowling game in a common area A senior woman relaxing with a small dog in a cozy armchair

Crossroads Care Center

Nursing Home, Assisted Living, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Worthington, MN
965 Mcmillan St, Worthington, MN 56187 View map
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Crossroads Care Center accepts Medicare, Medicaid, and private pay.
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Crossroads Care Center accepts Medicare, Medicaid, and private pay.

Overview of Crossroads Care Center

Crossroads Care Center offers nursing home, skilled nursing, assisted living, independent living, memory care, palliative care, and respite care in Worthington, MN. Nursing home and skilled nursing provide licensed nursing support around the clock. Assisted living helps with daily tasks such as dressing, bathing, and medication, while independent living provides private living with community services and no daily care.

Memory care provides a secured setting with supervision for a resident who may be at risk of wandering. Palliative care focuses on comfort and symptom relief during serious illness. Respite care offers a short stay when a resident’s usual caregiver needs to travel or recover. Having multiple care levels can suit someone whose needs may grow over time without requiring a move to another community.

The home has 52 beds, making it a smaller community that may suit someone who prefers a setting where staff and residents can get to know each other. Medicare, Medicaid, and private pay are accepted, giving families payment options that include public benefits or direct payment for care. A Walk Score of 66 places the area in the somewhat walkable range, meaning some errands can be completed on foot and a resident who no longer drives may be able to reach select destinations independently.

Facility Direct Line (507) 376-5312
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 52 Rank #58 / 94Bed count — State benchmarked This nursing home is ranked 58th out of 94 nursing homes we track in Minnesota for bed count. Shows this facility's certified or reported bed count compared to other Minnesota facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Minnesota that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #27 / 104Walk Score — State benchmarked This nursing home is ranked 27th out of 104 nursing homes we track in Minnesota for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Minnesota facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Minnesota that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
66 / 100
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
154 days

About this community

Amenities & Lifestyle

Specific ProgramsHousekeeping and laundry services, Planned social, cultural and recreational activities

Contact Crossroads Care Center

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

47% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

34% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$893.6K
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.6M Rank #62 / 62Net patient revenue — State benchmarked This nursing home is ranked 62nd out of 62 nursing homes we track in Minnesota. Shows this facility's net patient revenue compared to the Minnesota average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Minnesota that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$893.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$222.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #59 / 62Payroll costs — State benchmarked This nursing home is ranked 59th out of 62 nursing homes we track in Minnesota. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Minnesota average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Minnesota that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$2.2M 59.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #34 / 62Payroll % of net patient revenue — State benchmarked This nursing home is ranked 34th out of 62 nursing homes we track in Minnesota. Shows payroll as a percentage of net patient revenue versus the Minnesota average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Minnesota that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.5M
How we calculate these figures

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 245395

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (47% of admissions), and a typical Medicare stay runs around 28 days.

Admissions
70 total

Coverage residents most often arrive under.

Medicare 47%
Private pay 34%
Medicaid 19%
Discharges
74 total

Coverage residents most often leave under.

Medicare 32%
Private pay 30%
Medicaid 38%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Crossroads Care Center

Address 0.6 miles from city center Info Estimated distance in miles from Worthington's city center to Crossroads Care Center's address, calculated via Google Maps. — 0.42 miles to nearest hospital (Sanford Worthington Medical Center)

Calculate Travel Distance to Crossroads Care Center

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Address

Compare Nursing Homes around Worthington

Info below is compiled from CMS reports & the MN Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Minnesota average is: 70.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
South Shore Care Center ★ ☆ ☆ ☆ ☆
NH
HOS
MC
RC
SNF
Worthington
69
Facility 69
MN AVG 87
Rank #51 / 94
75.7%
Facility 75.7%
MN AVG 79%
Rank #40 / 61
-4%
4.12
Facility 4.12
MN AVG 4.76
Rank #48 / 64
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +28%-13%
$156.8k
Facility $156.8k
MN AVG $55.1k
Rank #63 / 66
61
Facility 61
MN AVG 23.4
Rank #62 / 66
6.8
Facility 6.8
MN AVG 3.9
Rank #59 / 66
552-
5
Facility 5
MN AVG 49
Rank #101 / 104
Cbay Worthington Holdings LLC
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
MN AVG $11.0M
Rank #53 / 62
$1.8MFiscal year ending 12/2023
Facility $1.8MFiscal year ending 12/2023
MN AVG $7.2M
Rank #62 / 62
42.3%Fiscal year ending 12/2023
Facility 42.3%Fiscal year ending 12/2023
MN AVG 70.4%
Rank #61 / 62
245596
Crossroads Care Center -
NH
AL
IL
MC
PC
RC
SNF
Worthington
52
Facility 52
MN AVG 87
Rank #58 / 94
--------------
66
Facility 66
MN AVG 49
Rank #27 / 104
$3.6MFiscal year ending 12/2023
Facility $3.6MFiscal year ending 12/2023
MN AVG $11.0M
Rank #62 / 62
$2.2MFiscal year ending 12/2023
Facility $2.2MFiscal year ending 12/2023
MN AVG $7.2M
Rank #59 / 62
59.4%Fiscal year ending 12/2023
Facility 59.4%Fiscal year ending 12/2023
MN AVG 70.4%
Rank #34 / 62
245395

Rank badges are statewide and care-type specific: each nursing home is ranked against every other MN nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Minnesota

Crossroads Care Center is located in Worthington, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.

Get Financial aid guidance

Elderly Waiver

Minnesota Medicaid EW

Age 65+
General Minnesota resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $3,000 individual, higher than most states
MN

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$70/day) Home aides

Essential Community Supports (ECS)

Minnesota ECS

Age 65+
General Minnesota resident, at risk of decline but not nursing home level.
Income Limits ~$1,732/month individual, varies
Asset Limits $3,000 individual
MN

Bridges gap for those ineligible for waivers.

Benefits
In-home support (2-4 hours/week) Respite (up to 5 days/year) Transportation (~5 trips/month)

Alternative Care (AC) Program

Minnesota Alternative Care Program

Age 65+
General Minnesota resident, NFLOC, not MA-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale copays.
Asset Limits $3,000 (individual); home equity limit $713,000.
MN

CDCS option; statewide via counties.

Benefits
Personal care (4-6 hours/day) Respite (~5 days/year) Home health Meals Home mods

Minnesota Senior Health Options (MSHO)

Minnesota Senior Health Options

Age 65+
General Minnesota resident, eligible for MA and Medicare Parts A/B.
Income Limits (2025) ~$1,255/month (100% FPL for MA); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

7 health plans (e.g., UCare, HealthPartners); care coordinator assigned.

Benefits
Personal care (5-7 hours/day) Medical care Respite Adult day care Home mods $900/year groceries (some plans)

Minnesota Senior Care Plus (MSC+)

Minnesota Senior Care Plus

Age 65+
General Minnesota resident, MA-eligible, not on Medicare.
Income Limits (2025) ~$1,255/month (100% FPL); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

Includes EW services; 7 health plans available.

Benefits
Personal care (5-7 hours/day) Respite Adult day care Home mods Limited nursing home care

Consumer Support Grant (CSG)

Minnesota Consumer Support Grant

Age 65+ or disabled
General Minnesota resident, eligible for MA personal care but opts for grant.
Income Limits (2025) ~$1,255/month (MA-eligible); spenddown allowed.
Asset Limits $3,000 individual
MN

Can hire family; statewide via counties.

Benefits
Cash (~$500-$1,500/month) for personal care Respite Home mods Assistive tech

Medicare Savings Program (MSP)

Minnesota Medicare Savings Program

Age 65+ or disabled
General Minnesota resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MN

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Minnesota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Minnesota resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MN

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Crossroads Care Center

Is Crossroads Care Center in a walkable area?

Crossroads Care Center has a walk score of 66. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Crossroads Care Center?

Crossroads Care Center's occupancy is 59.9%.

Are pets allowed at Crossroads Care Center?

No, Crossroads Care Center has a no-pet policy.

How many beds does Crossroads Care Center have?

Crossroads Care Center has 52 beds.

Are there photos of Crossroads Care Center?

Yes — there are 4 photos of Crossroads Care Center in the photo gallery on this page.

What levels of care does Crossroads Care Center provide?

Crossroads Care Center offers Nursing Home, Assisted Living, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing.

What is the address of Crossroads Care Center?

Crossroads Care Center is located at 965 Mcmillan St, Worthington, MN 56187.

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