4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Designed for residents with memory care needs, Crown Pointe Estates Al Memory Care is a small assisted living community in Sioux Center, Iowa. The 32-bed community operates under Sioux Center Health and is located on 7th Avenue Southeast. The neighborhood has a Walk Score of 72, so many nearby services and errands are within walking distance.
The home opened 3 years ago and currently operates at full occupancy. Residents tend to remain in the community for an extended period. The average length of stay is 896 days, which includes people living with dementia who need ongoing support, security, and specialized care.
Staffing is a major part of the community’s care model. The facility has 24-hour staffing, and residents receive an average of 5 hours and 49 minutes of nursing care daily. Registered nurses provide 47 minutes of care per resident daily. Nurse aides contribute 3 hours and 32 minutes, while licensed practical nurses provide another 28 minutes. That’s a consistent level of support throughout the day and night. Residents have access to skilled care as well as direct personal assistance.
State inspections found that the community is in good standing. Inspection findings identified no regulatory insufficiencies or deficiencies. A complaint investigation was also completed with no insufficiencies identified. The facility doesn’t have any citations.
Families looking for memory care in the Sioux Center area may find the community’s smaller size appealing. It’s fully occupied, has a long average length of stay, and focuses specifically on caring for people living with dementia. The walkable location can also make visits more convenient for family members.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 47m per day | ▲ 8% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 28m per day | ▼ 18% State avg: 34m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 32m per day | ▲ 40% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 10m per day | ▲ 24% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 156% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▼ 40% State avg: 30m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Higher than the Iowa average: 75.4%Crown Pointe Estates AL Memory Care is administered by Karen Bentsen.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 27 | This facility has 26% fewer total deficiencies than a typical Iowa assisted living residence (20 vs. IA avg 27).↓ 26% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 6.7 | 9 | This facility has 26% fewer deficiencies per year than a typical Iowa assisted living residence (6.7 vs. IA avg 9).↓ 26% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 20 | 1.8 | This facility has 1011% more deficiencies per inspection than a typical Iowa assisted living residence (20 vs. IA avg 1.8).↑ 1011% worse |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 15 | This facility has had 93% fewer total inspections than the Iowa average (1 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 93% fewer |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
State average N/A
Last Health inspection on Jun 2025
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 21 citations resulted from standard inspections; 4 of 21 resulted from complaint investigations; and 2 of 21 came from combined inspections (standard and complaint).
In line with State averageState average: N/A
In line with State averageState average: N/A
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State averageState average ratio: 0 : 0
0% compared with State averageState average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
17 total: 9 full-time employees and 8 contractors.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
13 total: 12 full-time employees and 1 contractor.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
151 total: 126 full-time employees and 25 contractors.
151
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,997 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 126 | 25 | 151 | 25,064 | 92 | 100% | 7.3 |
| Medication Aide/Technician | 17 | 2 | 19 | 4,403 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 12 | 1 | 13 | 3,887 | 92 | 100% | 8.7 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,961 | 82 | 89% | 7.2 |
| Registered Nurse | 9 | 8 | 17 | 2,626 | 92 | 100% | 9.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,128 | 64 | 70% | 7.8 |
| Nurse Practitioner | 2 | 0 | 2 | 1,000 | 65 | 71% | 7.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 714 | 62 | 67% | 7.3 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 710 | 68 | 74% | 6.6 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 471 | 62 | 67% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 298 | 43 | 47% | 6.9 |
| Physical Therapy Aide | 1 | 0 | 1 | 229 | 52 | 57% | 4.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 160 | 46 | 50% | 3.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 150 | 53 | 58% | 2.7 |
| Qualified Social Worker | 1 | 0 | 1 | 55 | 20 | 22% | 2.7 |
| Medical Director | 1 | 0 | 1 | 3 | 3 | 3% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
145% higher than State averageState average: $48K
18% more fines than State averageState average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
88% more payment denials than State averageState average: 0.5
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
8% better than State averageState average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
7% better than State averageState average: 21.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.2%
7% worse than State averageState average: 18.8%
Percent of long-stay residents whose ability to move independently worsened
15.5%
21% better than State averageState average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.3%
8% better than State averageState average: 26.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.9%
63% worse than State averageState average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
4.1%
6% better than State averageState average: 4.4%
Percent of long-stay residents with a urinary tract infection
3.4%
38% worse than State averageState average: 2.5%
Percent of long-stay residents who lose too much weight
1.5%
70% better than State averageState average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.9%
77% better than State averageState average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
18.3%
In line with State averageState average: 19.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than State averageState average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
1.32
11% better than State averageState average: 1.48
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.94
7% better than State averageState average: 2.09
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
14% better than State averageState average: 85.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
4.4%
465% worse than State averageState average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
50.0%
7% worse than State averageState average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.3%
5% better than State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
100% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Crown Pointe Estates AL Memory Care from 2017–2024, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 06/2024.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #35 / 246Payroll — State benchmarkedThis home is ranked 35th out of 246 homes in Iowa for Payroll. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #16 / 246Payroll % — State benchmarkedThis home is ranked 16th out of 246 homes in Iowa for Payroll %. Shows payroll as a percentage of revenue versus the Iowa average. Well-run Iowa facilities typically land around 61–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (100% of admissions), and a typical private pay stay runs around 2 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Sioux Center's city center to Crown Pointe Estates AL Memory Care's address, calculated via Google Maps.
Add your location
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Bethany Home Retirement Center | NH IL MC SNF | Dubuque (Eagle Point District) | - | 66 | - | 69 | 1 Bed / 2 Bed |
| Friendship Village | NH AL IL MC SNF | Waterloo | - | 72 | - | 52 | 2 Bed / 3 Bed |
| Prairie Vista Village | NH AL IL SNF | South Altoona | - | 68 | A | 29 | - |
| St Francis Manor | NH AL HOS SNF | Grinnell | - | 78 | - | 82 | - |
| Crown Pointe Estates AL Memory Care | NH AL IL MC SNF | Sioux Center | - | 32 | - | 72 | - |
Crown Pointe Estates AL Memory Care has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IA state health department records, Crown Pointe Estates AL Memory Care's license number is S0468.
According to IA state health department records, Crown Pointe Estates AL Memory Care's license expires on January 25, 2027.
Crown Pointe Estates AL Memory Care's occupancy is 100%.
No, Crown Pointe Estates AL Memory Care has a no-pet policy.
The team at Crown Pointe Estates AL Memory Care can be reached at karen.bentsen@siouxcenterhealth.org.
Crown Pointe Estates AL Memory Care is registered as a non-profit in IA.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
