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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Crown Rehab and Healthcare Center is a 118-bed skilled nursing facility at 3001 East Elm in Harrisonville, Cass County, Missouri, operated by Crown Operator LLC and administered by Kayla Merriman. The facility accepts Medicare and Medicaid and provides 24-hour nursing with rehabilitation, dental, podiatry, optometry, audiology, wound care, and on-site counseling services.
Long-stay hospitalizations of 2.63 per 1,000 days run 26% worse than the Missouri average of 2.08. Long-stay ED visits at 3.09 per 1,000 days are 31% worse than the state benchmark of 2.35. Short-stay metrics show similarly elevated patterns: re-hospitalization at 29.7% (17% worse than state average 25.3%) and discharge functional ability at 37.7% (30% worse than state average 53.7%).
Registered Nurse coverage at 25 minutes daily runs 11% below the state average of 28 minutes. Licensed Practical Nurse hours at 44 minutes per day exceed the state average of 41 minutes by 7%. Certified Nurse Aide staffing at 2 hours 7 minutes per day falls 9% below the state benchmark of 2 hours 19 minutes. Weekend total nursing is 2 hours 58 minutes per day, 3% below the state average of 3 hours 3 minutes.
Weekend RN coverage is adequately maintained at 21 minutes per day, 5% above the state average of 20 minutes. Physical Therapy hours match the state average at 2 minutes per resident per day.
Falls with major injury occur at 1.0% of short-stay residents, 25% worse than the Missouri average of 0.8%. Successful return to home or community stands at 48.5%, in line with the state average of 50.6%.
The facility maintains a walk score of 53, supporting moderate local walkability.
Full-service dining provides nutritionally balanced breakfast, lunch, and dinner with individual dietary monitoring.
The Missouri Department of Health and Senior Services, Division of Regulation and Licensure, conducts inspections and unannounced surveys; families should request Crown Rehab and Healthcare Center’s complete inspection record, deficiency history, and citation details directly from the facility or the state licensing authority.
The elevated long-stay hospitalization and ED visit rates paired with poor short-stay discharge functional ability outcomes warrant specific questions about care protocols, clinical assessment practices, and rehabilitation programming.
Families should ask about quality measure performance, weekend staffing protocols, inspection findings, and plans to address discharge functional ability gaps before admission.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▲ 9% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▲ 12% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 17m per day | ■ Avg State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ■ Avg State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 4% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 33% State avg: 20m per day · National avg: 28m per day |
Higher than the Missouri average: 66.6%Crown Rehab and Healthcare Center is legally operated by Crown Operator Llc, and administrated by Kayla Merriman.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 92 | 35 | This facility has 163% more total deficiencies than a typical Missouri nursing home (92 vs. MO avg 35).↑ 163% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 11.5 | 4.4 | This facility has 161% more deficiencies per year than a typical Missouri nursing home (11.5 vs. MO avg 4.4).↑ 161% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 7.1 | 5 | This facility has 42% more deficiencies per inspection than a typical Missouri nursing home (7.1 vs. MO avg 5).↑ 42% worse |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 7 | This facility has 86% more total inspections than a typical Missouri nursing home (13 vs. MO avg 7).↑ 86% worse |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.63
26% worse than Missouri averageMissouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.09
31% worse than Missouri averageMissouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
17% worse than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.7%
13% better than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
25% worse than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
37.7%
30% worse than Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.5%
In line with Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Harrisonville's city center to Crown Rehab and Healthcare Center's address, calculated via Google Maps.
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Crown Rehab and Healthcare Center is located in HARRISONVILLE, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The legal owner and operator of Crown Rehab and Healthcare Center is Crown Operator Llc.
Crown Rehab and Healthcare Center has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to MO state health department records, Crown Rehab and Healthcare Center's license number is 052768.
According to MO state health department records, Crown Rehab and Healthcare Center's license expires on June 6, 2027.
Crown Rehab and Healthcare Center's occupancy is 75%.
Kayla Merriman is the administrator of Crown Rehab and Healthcare Center.
Crown Rehab and Healthcare Center has 118 beds.
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