Inspection Reports for
Dale Commons

The complaint alleged that staff did not ensure residents' call service lights were answered timely and that insufficient staffing resulted in residents being left in soiled clothing. The investigation included analysis of call logs showing 95.68% of calls were answered within ten minutes, interviews with staff and residents, and review of care practices. The allegations were unsubstantiated due to lack of preponderance of evidence.

The investigation found the allegations unsubstantiated based on call log reviews, staff and resident interviews, and record reviews. No deficiencies were cited, and the facility was in compliance with California Code of Regulations, Title 22, Division 6.

The complaint alleged that staff were not safeguarding resident personal items. After interviews with staff, residents, and a resident's responsible party, and review of records, the allegation was found to be unfounded.

The investigation found that the facility's laundry policy was followed as stated by staff and residents, and the allegation was determined to be unfounded. Interviews and record reviews indicated that some resident clothing was occasionally taken home by family for laundering, and the resident involved had potential memory lapse.

The complaint alleged that staff were not safeguarding resident personal items. The investigation included interviews with staff, residents, and a resident's responsible party, as well as a review of a resident file. The allegation was found to be unfounded.

The investigation found that the facility has a laundry policy to keep resident clothing separate and accounted for, and interviews with staff, residents, and a resident's responsible party confirmed the policy is followed. The allegation was determined to be unfounded due to consistent information and evidence that personal items were safeguarded.

The facility was found to be in substantial compliance with no deficiencies noted. The grounds and physical plant were well maintained and sanitary, safety equipment was in compliance, and resident care and staff files were complete and satisfactory.

The inspection found all medications, documentation, common areas, resident rooms, and exterior areas to be in compliance with no deficiencies cited. Technical Assistance was offered but no deficiencies were observed.

The facility was inspected for compliance including a tour of the kitchen where food safety measures were reviewed. The fire extinguisher and hood inspections were up to date, food supplies were adequate, and opened packages were dated. One noted issue was a storage container of Thick It without an expiration date, which was corrected by adding an expiration date after contacting the manufacturer.

The complaint was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis. The complaint involved an allegation of illegal eviction.

The investigation found that the allegation was unfounded as the facility had properly served a 30-day notice to the resident for nonpayment of fees. No deficiencies were observed or cited during the visit.

The complaint alleged illegal eviction. The investigation found the complaint to be unfounded, meaning the allegation was false, could not have happened, or was without reasonable basis.

The complaint was found to be unfounded after investigation, with no deficiencies observed or cited during the visit. The facility had served a proper 30-day notice to the resident regarding past due fees, and the allegation was dismissed.

Three resident files were reviewed focusing on physicians' reports, appraisals, and assessments, along with 25 incident reports from February to April 2023. Discussions included potential increase in hospice waiver and annual appraisals of residents.

The facility was found to be in good condition with clean and well-maintained areas, adequate food supply, operational safety equipment, and proper staff COVID vaccination documentation. No deficiencies were observed or cited during the inspection.

The facility was found to be operating within the scope of its license with no deficiencies identified. All resident and staff files reviewed were in compliance, and safety equipment and environmental conditions met requirements.

The report documents that a resident on hospice had an unwitnessed fall resulting in injuries and hospitalization, and subsequently passed away. The facility provided information and a copy of the report via email due to COVID-19 precautions.