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2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Delhaven Manor provides a 156-bed skilled care environment on Delmar Boulevard in Saint Louis, Missouri, under owner Thomas Jackson and operator Delhaven Manor No 2, Inc. The administration processes daily resident transactions across multiple financial tracks, accepting Medicare, Medicaid, and private pay. If you want to check out the local surroundings, the urban location boasts an exceptional walkability score of 92 out of 100, indicating a highly pedestrian-friendly grid where visitors can easily manage local errands or walk to nearby dining spots without needing a car.
Records show a 38 percent occupancy rate coupled with an average length of stay of 210 days, reflecting an operational routine that balances multi-month residential placements with short-term post-hospital therapy. To monitor continuous clinical care and daily movement, the around-the-clock staffing schedule averages 3 hours and 28 minutes of total nursing care per resident each day. This shared workload incorporates 2 hours and 40 minutes from nurse aides who handle direct physical transfers, hygiene tasks, and medication updates supervised by an on-staff physician.
Publicly available survey results show that recent checks noted specific procedural deficiencies involving standard infection control protocols, resident funds management, and staffing credentials, meaning the home’s long-term cumulative citations-per-inspection rate is above zero.
Interested individuals can evaluate how the facility coordinates daily occupational, speech, and physical therapy loops to meet target recovery milestones. The physical layout features dedicated treatment spaces, standard shared dining options, and indoor community rooms designed for localized clinical care. Family members can contact the front desk directly to secure a walk-through of the wings, check private room configurations, and go over standard insurance clearances face-to-face.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 168th out of 276 homes in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 40m per day | ▼ 12% State avg: 3h 3m per day · National avg: 3h 26m per day |
Lower than the Missouri average: 66.6%Delhaven Manor is legally operated by Delhaven Manor No 2, Inc., and administrated by Antoine Wiley.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 173 | 35 | This facility has 394% more total deficiencies than a typical Missouri nursing home (173 vs. MO avg 35).↑ 394% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 21.6 | 4.4 | This facility has 391% more deficiencies per year than a typical Missouri nursing home (21.6 vs. MO avg 4.4).↑ 391% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 8.2 | 5 | This facility has 64% more deficiencies per inspection than a typical Missouri nursing home (8.2 vs. MO avg 5).↑ 64% worse |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 7 | This facility has 200% more total inspections than a typical Missouri nursing home (21 vs. MO avg 7).↑ 200% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Missouri average 6.6
Last Health inspection on Nov 2024
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 52 citations resulted from standard inspections; and 19 of 52 resulted from complaint investigations.
186% worse than Missouri averageMissouri average: 0.7
100% better than Missouri averageMissouri average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
9% fewer staff per resident than Missouri average
7% worse than Missouri average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hoursAssists with medical care and medications.
All 16 LPN Staff are full-time employees. No contractors work on this role.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 37 CNA Staff are full-time employees. No contractors work on this role.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
636 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 37 | 0 | 37 | 5,054 | 45 | 100% | 7.5 |
| Medication Aide/Technician | 14 | 0 | 14 | 2,844 | 45 | 100% | 8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 2,358 | 45 | 100% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 576 | 40 | 89% | 8.5 |
| Dental Services Staff | 2 | 0 | 2 | 471 | 34 | 76% | 7.6 |
| Registered Nurse | 9 | 0 | 9 | 432 | 42 | 93% | 6.3 |
| Administrator | 2 | 0 | 2 | 274 | 33 | 73% | 8.1 |
| Dietitian | 1 | 0 | 1 | 253 | 32 | 71% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 240 | 30 | 67% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 217 | 31 | 69% | 7 |
| Physical Therapy Aide | 0 | 1 | 1 | 185 | 31 | 69% | 6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 156 | 27 | 60% | 5.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 23 | 16 | 36% | 1.4 |
| Speech Language Pathologist | 0 | 1 | 1 | 23 | 5 | 11% | 4.6 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 4% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 9 | 1 | 2% | 8.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 1 | 2% | 8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
In line with Missouri averageMissouri average: $73K
59% fewer fines than Missouri averageMissouri average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
45% more payment denials than Missouri averageMissouri average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 17, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 17, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
7% better than Missouri averageMissouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
22% better than Missouri averageMissouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.4%
In line with Missouri averageMissouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
13.6%
34% better than Missouri averageMissouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.3%
38% better than Missouri averageMissouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
71% better than Missouri averageMissouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
6.4%
27% worse than Missouri averageMissouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Missouri averageMissouri average: 2.7%
Percent of long-stay residents who lose too much weight
9.2%
66% worse than Missouri averageMissouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
5.2%
59% better than Missouri averageMissouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
20.8%
5% better than Missouri averageMissouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
57% worse than Missouri averageMissouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
80.9%
11% worse than Missouri averageMissouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
1.15
45% better than Missouri averageMissouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.34
43% better than Missouri averageMissouri average: 2.35
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
4.4%
93% worse than Missouri averageMissouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
15% better than Missouri averageMissouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
2.4%
96% worse than Missouri averageMissouri average: 63.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Missouri averageMissouri average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
55% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
60Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Delhaven Manor from 2011–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #202 / 286Payroll — State benchmarkedThis home is ranked 202nd out of 286 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (55% of admissions), and a typical Medicaid stay runs around 10 - 11 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
189.2 miles from city center
Estimated distance in miles from Saint Louis's city center to Delhaven Manor's address, calculated via Google Maps.
Add your location
Delhaven Manor is located in SAINT LOUIS, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| Breeze Park – Lutheran Senior Services |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Weldon Spring | 50
Facility
50
MO AVG
97
Rank
#390 / 454 |
74.9%
Facility
74.9%
MO AVG
66.6%
Rank
#146 / 428 | +12% | 5.01
Facility
5.01
MO AVG
3.74
Rank
#31 / 276 | -16% | +34% | $41.3k
Facility
$41.3k
MO AVG
$76.9k
Rank
#222 / 283 | 16
Facility
16
MO AVG
36.5
Rank
#55 / 281 | 4.0
Facility
4.0
MO AVG
5.7
Rank
#75 / 281 | 2 | 46 | A+ |
2
Facility
2
MO AVG
45
Rank
#545 / 563 | Holly Stevens | $20.9M
Facility
$20.9M
MO AVG
$8.4M
Rank
#17 / 286 | $12.2M
Facility
$12.2M
MO AVG
$3.3M
Rank
#6 / 286 | 58.6%
Facility
58.6%
MO AVG
45.6%
Rank
#105 / 286 | 265767 | ||||
| StoneBridge Senior Living Oak Tree |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jefferson City | 42
Facility
42
MO AVG
97
Rank
#413 / 454 |
71.4%
Facility
71.4%
MO AVG
66.6%
Rank
#173 / 428 | +7% | - | -60% | - | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 283 | 21
Facility
21
MO AVG
36.5
Rank
#80 / 281 | 3.5
Facility
3.5
MO AVG
5.7
Rank
#57 / 281 | 1 | 32 | - |
27
Facility
27
MO AVG
45
Rank
#414 / 563 | Ricky Doerhoff | $5.0M
Facility
$5.0M
MO AVG
$8.4M
Rank
#203 / 286 | $2.3M
Facility
$2.3M
MO AVG
$3.3M
Rank
#231 / 286 | 46.9%
Facility
46.9%
MO AVG
45.6%
Rank
#208 / 286 | 265819 | ||||
| Armour Oaks Senior Living Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Kansas City (Waldo Homes) | 38
Facility
38
MO AVG
97
Rank
#424 / 454 |
100.0%
Facility
100.0%
MO AVG
66.6%
Rank
#1 / 428 | +50% | 3.03
Facility
3.03
MO AVG
3.74
Rank
#230 / 276 | -27% | -19% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 283 | 39
Facility
39
MO AVG
36.5
Rank
#183 / 281 | 6.5
Facility
6.5
MO AVG
5.7
Rank
#200 / 281 | - | 100 | A+ |
73
Facility
73
MO AVG
45
Rank
#70 / 563 | Womens Christian Association Of Kansas City Missouri | $2.9M
Facility
$2.9M
MO AVG
$8.4M
Rank
#264 / 286 | $2.4M
Facility
$2.4M
MO AVG
$3.3M
Rank
#221 / 286 | 81.6%
Facility
81.6%
MO AVG
45.6%
Rank
#13 / 286 | 265802 | ||||
| Delhaven Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Saint Louis | 156
Facility
156
MO AVG
97
Rank
#46 / 454 |
38.5%
Facility
38.5%
MO AVG
66.6%
Rank
#381 / 428 | -42% | 3.46
Facility
3.46
MO AVG
3.74
Rank
#168 / 276 | +26% | -7% | $73.0k
Facility
$73.0k
MO AVG
$76.9k
Rank
#252 / 283 | 52
Facility
52
MO AVG
36.5
Rank
#230 / 281 | 4.7
Facility
4.7
MO AVG
5.7
Rank
#112 / 281 | 2 | 60 | A+ |
92
Facility
92
MO AVG
45
Rank
#23 / 563 | Thomas Jackson | $4.9M
Facility
$4.9M
MO AVG
$8.4M
Rank
#208 / 286 | $2.7M
Facility
$2.7M
MO AVG
$3.3M
Rank
#202 / 286 | 54.8%
Facility
54.8%
MO AVG
45.6%
Rank
#142 / 286 | 265392 | ||||
| Sunrise of Des Peres |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Des Peres | 102
Facility
102
MO AVG
97
Rank
#169 / 454 |
72.5%
Facility
72.5%
MO AVG
66.6%
Rank
#166 / 428 | +9% | 3.50
Facility
3.50
MO AVG
3.74
Rank
#168 / 276 | +4% | -6% | $334.9k
Facility
$334.9k
MO AVG
$76.9k
Rank
#277 / 283 | 87
Facility
87
MO AVG
36.5
Rank
#272 / 281 | 7.9
Facility
7.9
MO AVG
5.7
Rank
#243 / 281 | 13 | 74 | A+ |
50
Facility
50
MO AVG
45
Rank
#244 / 563 | Mary Grodeon | $15.6M
Facility
$15.6M
MO AVG
$8.4M
Rank
#32 / 286 | $7.7M
Facility
$7.7M
MO AVG
$3.3M
Rank
#31 / 286 | 49.2%
Facility
49.2%
MO AVG
45.6%
Rank
#186 / 286 | 265834 |
Delhaven Manor is in the USA neighborhood of SAINT LOUIS.
The legal owner and operator of Delhaven Manor is Delhaven Manor No 2, Inc..
Delhaven Manor has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to MO state health department records, Delhaven Manor's license number is 052372.
According to MO state health department records, Delhaven Manor's license expires on December 29, 2026.
Delhaven Manor's occupancy is 38%.
Antoine Wiley is the administrator of Delhaven Manor.
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