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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Elderwood at Amherst is a skilled nursing facility located in Amherst, New York. It offers a range of services including subacute rehabilitation, memory care, and long-term care. The community is known for its friendly atmosphere and comprehensive rehabilitation programs.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 60th out of 388 homes in New York. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 25m per day |
Similar to the New York average: 88.3%Elderwood at Amherst is legally operated by 4459 Bailey Avenue Operating Company, LLC (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the nursing homes benchmark below for the typical New York score; higher is better.
F · Well below the New York average for nursing homes.
New York nursing homes benchmark: C 74/100
Inspection score: 56 out of 100. Letter grade F. Well below the New York average for nursing homes.
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 2 enforcement actions. 34% of New York nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 37 | 13 | This facility has 185% more total citations than a typical New York nursing home (37 vs. NY avg 13).↑ 185% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 31 | 20 | This facility has 55% more health citations than a typical New York nursing home (31 vs. NY avg 20).↑ 55% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 6 | 4 | This facility has 50% more life safety citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2021.
| 7.4 | 2.6 | This facility has 185% more citations per year than a typical New York nursing home (7.4 vs. NY avg 2.6).↑ 185% worse |
|
Citations per inspection
Average citations per inspection.
| 1.8 | 1.4 | This facility has 29% more citations per inspection than a typical New York nursing home (1.8 vs. NY avg 1.4).↑ 29% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 9 | This facility has 133% more total inspections than a typical New York nursing home (21 vs. NY avg 9).↑ 133% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 11 | 4 | This facility has 175% more inspections with citations than a typical New York nursing home (11 vs. NY avg 4).↑ 175% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 52% | 44% | This facility has 8 percentage points higher inspection citation rate than a typical New York nursing home (52% vs. NY avg 44%).↑ 8% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 96 | 79 | This facility has 22% more total complaints than a typical New York nursing home (96 vs. NY avg 79).↑ 22% worse |
|
Complaints per year
Average complaints per year since 2021.
| 19.2 | 15.8 | This facility has 22% more complaints per year than a typical New York nursing home (19.2 vs. NY avg 15.8).↑ 22% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 1.17 | 0.50 | This facility has 134% more complaints per bed than a typical New York nursing home (1.17 vs. NY avg 0.5).↑ 134% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 21 | 15 | This facility has 40% more complaint investigations than a typical New York nursing home (21 vs. NY avg 15).↑ 40% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 4, 2025, found deficiencies related to failure to protect residents from physical and mental abuse by staff, resulting in the suspension and termination of two certified nurse aides. Earlier inspections showed a pattern of deficiencies involving resident abuse, medication errors, evacuation plan issues, and failure to ensure resident dignity and rights. Complaint investigations substantiated multiple cases of abuse, including physical, mental, and sexual abuse, as well as failures in employee screening and CPR provision, with one immediate jeopardy finding that was corrected. Most complaints were substantiated, and enforcement actions included terminations of staff but no fines or license suspensions were listed in the available reports. The inspection history indicates ongoing challenges with resident protection and care, with some corrective actions taken but recurring issues over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York average 3.6
Last Health inspection on Apr 2025
New York average 18.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 came from combined inspections (standard and complaint).
400% worse than New York averageNew York average: 0.2
100% better than New York averageNew York average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
16
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
4
4 active
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
12
12 Disposed
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2018
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2024
Next scheduled court appearance on record across active cases.
Apr 23, 2026Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1485% better than New York average
0% compared with New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 104 | 0 | 104 | 18,293 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 43 | 0 | 43 | 7,126 | 92 | 100% | 8.4 |
| Registered Nurse | 21 | 0 | 21 | 4,319 | 91 | 99% | 7.7 |
| Physical Therapy Assistant | 18 | 0 | 18 | 1,852 | 82 | 89% | 6.9 |
| Respiratory Therapy Technician | 21 | 0 | 21 | 1,531 | 89 | 97% | 6.5 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,188 | 90 | 98% | 7.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 566 | 65 | 71% | 7.1 |
| Qualified Social Worker | 7 | 0 | 7 | 526 | 60 | 65% | 6.9 |
| Administrator | 3 | 0 | 3 | 465 | 62 | 67% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 465 | 61 | 66% | 7.6 |
| Mental Health Service Worker | 3 | 0 | 3 | 458 | 55 | 60% | 7.5 |
| Dietitian | 2 | 0 | 2 | 416 | 56 | 61% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 416 | 55 | 60% | 7.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 379 | 61 | 66% | 6.2 |
| RN Director of Nursing | 1 | 0 | 1 | 350 | 48 | 52% | 7.3 |
| Occupational Therapy Aide | 3 | 0 | 3 | 204 | 29 | 32% | 6.6 |
| Feeding Assistant | 2 | 0 | 2 | 126 | 32 | 35% | 3.2 |
| Medical Director | 2 | 0 | 2 | 72 | 33 | 36% | 1.8 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 55 | 15 | 16% | 3.7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 35 | 5 | 5% | 7.1 |
| Diagnostic X-ray Services Staff | 1 | 0 | 1 | 17 | 11 | 12% | 1.6 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
62% lower than New York averageNew York average: $66K
51% fewer fines than New York averageNew York average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Dec 15, 2023 · $25K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 15, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
19% worse than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.5
29% worse than New York averageNew York average: 18.1
Percent of long-stay residents whose need for help with daily activities has increased
24.0%
46% worse than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
34% worse than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
32% better than New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
13.3%
85% worse than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
1.2%
13% better than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
1.5%
75% better than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
1.7%
91% better than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
17.2%
37% worse than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.7%
22% worse than New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.0%
In line with New York averageNew York average: 95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.9%
35% worse than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
57.7%
27% worse than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
28% of new residents, usually for short-term rehab.
70% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Elderwood at Amherst based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #311 / 383Payroll — State benchmarkedThis home is ranked 311th out of 383 homes in New York. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
2.6 miles from city center
Estimated distance in miles from Amherst's city center to Elderwood at Amherst's address, calculated via Google Maps.
Add your location
Elderwood at Amherst is located in Amherst, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| Greenfield Health & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lancaster | 160 | 93.8% | +6% | 5.08 | -57% | +42% | $22.3k | 11 | 3.7 | - | 152 | 77 | Candyce Ingwersen | $34.6M | $17.5M | 50.6% | 335182 | ||||
| Elderwood at Hamburg |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hamburg | 166 | 80.7% | -9% | 3.15 | -18% | -12% | $0 | 12 | 4.0 | - | 141 | 79 | 5775 Maelou Drive Operating Company, LLC (For Profit) | $24.1M | $10.7M | 44.5% | 335679 | ||||
| Elderwood at Amherst |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Amherst | 92 | 89.1% | +1% | 4.24 | -33% | +18% | $29.8k | 10 | 3.3 | 1 | 87 | 37 | Warren Cole | $18.3M | $8.0M | 43.9% | 335056 | ||||
| Elderwood at Grand Island |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Grand Island | 90 | 91.1% | +3% | 3.31 | +27% | -8% | $0 | 6 | 3.0 | - | 83 | 47 | Purti Varma | $15.7M | $6.8M | 43.2% | 335391 | ||||
| Elderwood at Cheektowaga |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cheektowaga | 172 | 91.3% | +3% | 3.62 | -49% | +1% | $0 | 19 | 3.2 | - | 164 | 6 | Larry Piselli | $30.1M | $13.4M | 44.6% | 335752 |
The legal owner and operator of Elderwood at Amherst is 4459 Bailey Avenue Operating Company, LLC (For Profit).
Elderwood at Amherst has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NY state health department records, Elderwood at Amherst's license number is 1451307N.
Elderwood at Amherst's occupancy is 89%.
Elderwood at Amherst has 92 beds.
Elderwood at Amherst has had 37 recently reported deficiencies.
Yes — there are 2 photos of Elderwood at Amherst in the photo gallery on this page.
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