Elderwood at Liverpool
Elderwood at Liverpool is a Memory Care Home in New York
Elderwood at Liverpool is a Memory Care Home in New York
Elderwood at Liverpool
Elderwood at Liverpool is a Memory Care Home in New York
Elderwood at Liverpool is a Memory Care Home in New York
Elderwood at Liverpool—a respected skilled nursing care facility situated in the serene community of Liverpool, New York. With a vibrant and uplifting environment, residents can bask in the sunlight and relish the rejuvenating fresh air that this skilled nursing home offers. The home stands as a beacon of comprehensive care, delivering round-the-clock nursing services and a range of therapies, including short-term subacute physical, occupational, and speech therapy. An essential aspect of this facility is its dedicated memory care program, catering to those with dementia.
The capacity of 160 beds ensures ample space for residents. The facility’s specialist rehabilitation gym, equipped with state-of-the-art tools, highlights their commitment to comprehensive care. Purposefully designed common spaces foster connections, and conveniences like Wi-Fi and a diverse selection of social activities enrich daily life. An inviting patio, ensconced by lush gardens, further enhances the experience. Elderwood at Liverpool presents a holistic haven that extends beyond typical care, providing a welcoming and nurturing environment in which residents can thrive.
Brandon Johnson serves as the Administrator at Elderwood at Liverpool, dedicated to ensuring a safe, comfortable, and vibrant home for residents. He is committed to providing excellent community care and is available to assist with questions and care options, supporting residents and their families with professionalism and warmth.
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Occupancy trails most facilities in the state, suggesting excess open capacity. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
Additional licensing details
Ownership & operating entity
Elderwood at Liverpool is legally operated by 4800 Brear Road Operating Company, LLC (For Profit).
Types of Care at Elderwood at Liverpool
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
0 visits/inspections
27 complaint inspections
New York average: 37 complaint visits
New York average: 0 inspections
102 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 111 complaints
19 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Inspection Report Summary for Elderwood at Liverpool
During the reporting period from August 1 2021 to July 31 2025, the facility received a total of 19 citations. Of these, 14 were standard health citations and 5 were Life Safety Code citations. The citations were issued during eight on‑site inspections; an additional inspection was conducted that resulted in no citations. The citation data are drawn from inspections conducted between August 1 2021 and July 31 2025.
The inspection that generated the largest number of cited items occurred on February 26 2024 and was a combined certification/complaint survey. This inspection produced eight citations in total: five standard health deficiencies—food procurement, infection prevention & control, pest control, nutritive value/appearance/temperature, and pain management—and three Life Safety Code deficiencies—egress doors, sprinkler system maintenance and testing, and subdivision of building spaces with smoke barriers. No other inspection during the period produced more than three citations.
Complaint metrics for the same period show that the facility received 102 complaints, which equates to 68.3 complaints per 100 occupied beds. Seventy‑two percent of those complaints represented facility‑reported incidents. The Department of Health conducted 27 complaint‑related on‑site inspections, resulting in four complaint‑related citations and a rate of 2.7 citations per 100 occupied beds. The summary of complaint‑related citations lists 0 administrative, 1 dietary services, 0 other services, 0 physical environment, 0 quality of care, and 1 resident rights deficiencies, for a total of 2 complaint‑related citations. The text also reports a total of 4 complaint‑related citations, indicating that the category subtotals do not sum to the stated total.
Enforcement history for the reporting period indicates that there have been no enforcement actions against the operator of Elderwood at Liverpool.
Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
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Places of interest near Elderwood at Liverpool
6.5 miles from city center
4800 Bear Rd, Liverpool, NY 13088
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 19 | 7.4 | No |
| Licensed Practical Nurse | 45 | 8 | No |
| Certified Nursing Assistant | 87 | 7.1 | No |
Staff by Category
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 87 | 0 | 87 | 22,351 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 45 | 0 | 45 | 14,654 | 91 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 5,146 | 91 | 100% | 7.4 |
| Speech Language Pathologist | 7 | 0 | 7 | 2,383 | 89 | 98% | 7.1 |
| Physical Therapy Aide | 6 | 0 | 6 | 2,025 | 81 | 89% | 7.2 |
| Respiratory Therapy Technician | 11 | 0 | 11 | 1,620 | 89 | 98% | 6.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,494 | 75 | 82% | 6.2 |
| Physical Therapy Assistant | 10 | 0 | 10 | 1,422 | 82 | 90% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,410 | 82 | 90% | 7.3 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,053 | 69 | 76% | 7.9 |
| Dental Services Staff | 4 | 0 | 4 | 1,042 | 64 | 70% | 8.1 |
| Qualified Social Worker | 3 | 0 | 3 | 502 | 66 | 73% | 6.4 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 428 | 57 | 63% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 424 | 56 | 62% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 420 | 56 | 62% | 7.5 |
| Dietitian | 1 | 0 | 1 | 278 | 37 | 41% | 7.5 |
Health Inspection History
Source: CMS Health Citations (May 2019 – Feb 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Feb 27, 2024 | D | Environmental | F0925 | Corrected |
| Feb 27, 2024 | E | Infection Control | F0880 | Corrected |
| Feb 27, 2024 | D | Nutrition | F0804 | Corrected |
| Feb 27, 2024 | E | Nutrition | F0812 | Corrected |
| Feb 27, 2024 | D | Quality of Care | F0684 | Corrected |
| Feb 27, 2024 | D | Quality of Care | F0697 | Corrected |
| Oct 21, 2021 | D | Nutrition | F0804 | Corrected |
| Oct 21, 2021 | D | Resident Rights | F0577 | Corrected |
| May 20, 2019 | D | Infection Control | F0880 | Corrected |
| May 20, 2019 | D | Nutrition | F0812 | Corrected |
| May 20, 2019 | D | Quality of Care | F0677 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 1 penalties (Apr 2024 - Apr 2024)
Guides for Better Senior Living
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Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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