Virginia average 4.2
Last Health inspection on Oct 2025

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Elizabeth House Assisted Living is administrated by William Hager.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 16 | 14 | This facility has 14% more total inspections than a typical Virginia nursing home (16 vs. VA avg 14).↑ 14% worse |
|
Inspections with violations
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
| 31% | 64% | This facility has 33 percentage points lower inspection violation rate than a typical Virginia nursing home (31% vs. VA avg 64%).↓ 33% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
| 1.8 | 1.8 | This facility has complaints per year in line with the Virginia average (1.8 vs. VA avg 1.8).— At avg |
Virginia average 4.2
Last Health inspection on Oct 2025
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
71 of 93 citations resulted from standard inspections; and 22 of 93 resulted from complaint investigations.
Virginia average: 0.4
Virginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
10,243 contractor hours this quarter
| Certified Nursing Assistant | 56 | 47 | 103 | 30,106 | 92 | 100% | 10.3 |
| Licensed Practical Nurse | 25 | 0 | 25 | 11,704 | 92 | 100% | 10 |
| Registered Nurse | 9 | 1 | 10 | 2,801 | 92 | 100% | 8.9 |
| RN Director of Nursing | 4 | 3 | 7 | 1,830 | 72 | 78% | 9 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,293 | 74 | 80% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,248 | 91 | 99% | 6.5 |
| Medication Aide/Technician | 2 | 0 | 2 | 1,230 | 89 | 97% | 9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,049 | 92 | 100% | 7.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,039 | 71 | 77% | 6.2 |
| Clinical Nurse Specialist | 4 | 1 | 5 | 919 | 62 | 67% | 7.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 776 | 70 | 76% | 6.5 |
| Nurse Practitioner | 1 | 1 | 2 | 514 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 504 | 62 | 67% | 8.1 |
| Qualified Social Worker | 0 | 2 | 2 | 488 | 68 | 74% | 7.2 |
| Dietitian | 1 | 0 | 1 | 445 | 58 | 63% | 7.7 |
| Feeding Assistant | 0 | 3 | 3 | 306 | 45 | 49% | 4.9 |
| Medical Director | 0 | 1 | 1 | 42 | 8 | 9% | 5.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 7.8 |
| Occupational Therapist | 0 | 1 | 1 | 12 | 1 | 1% | 12 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
13% of new residents, usually for short-term rehab.
11% of new residents, often for short stays.
76% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Elizabeth House Assisted Living based on CMS SNF Cost Reports.
Most residents stay for extended periods and receive ongoing daily care.
1.2 miles from city center
Estimated distance in miles from Glen Allen's city center to Elizabeth House Assisted Living's address, calculated via Google Maps.
Add your location
Elizabeth House Assisted Living is located in GLEN ALLEN, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | 87.4% | +2% | 3.79 | -42% | +1% | $0 | 14 | 4.7 | - | 111 | A+ |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | David Rawlings | $17.2M | $8.2M | 47.6% | 495357 | ||||
| Elizabeth House Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Allen | 60
Facility
60
VA AVG
98
Rank
#276 / 371 | - | - | 3.30 | -42% | -12% | $0 | 93 | 13.3 | 1 | 156 | - |
34
Facility
34
VA AVG
44
Rank
#271 / 449 | Kenneth Byers | $21.2M | $9.4M | 44.5% | 495299 |
Elizabeth House Assisted Living has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Elizabeth House Assisted Living's license expires on June 30, 2026.
William Hager is the administrator of Elizabeth House Assisted Living.
Elizabeth House Assisted Living has 60 beds.
Elizabeth House Assisted Living has had 16 recently reported deficiencies.
Yes — there are 6 photos of Elizabeth House Assisted Living in the photo gallery on this page.
Elizabeth House Assisted Living is located at 3590 Mountain Road.
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