Our Lady of the Valley

Nursing Home, Assisted Living & Memory Care · Roanoke, VA

CMS overall rating

Our Lady of the Valley

Q: What neighborhood is Our Lady of the Valley in?

Our Lady of the Valley is in the Gainsboro neighborhood of Roanoke.

Q: Is Our Lady of the Valley in a walkable area?

Our Lady of the Valley has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: When does Our Lady of the Valley's license expire?

According to VA state health department records, Our Lady of the Valley's license expires on March 31, 2026.

Q: What is the occupancy rate at Our Lady of the Valley?

Our Lady of the Valley's occupancy is 87%.

Q: Who is the administrator of Our Lady of the Valley?

Meagan Seale is the administrator of Our Lady of the Valley.

Q: How many beds does Our Lady of the Valley have?

Our Lady of the Valley has 127 beds.

Q: Has Our Lady of the Valley had any recent deficiencies or citations?

Our Lady of the Valley has had 20 recently reported deficiencies.

Nursing Home, Assisted Living & Memory Care · Roanoke, VA

CMS overall rating

650 N Jefferson St, Roanoke, VA 24016 View map

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Our Lady of the Valley accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Our Lady of the Valley accepts Medicare, Medicaid, and private pay.

Overview of Our Lady of the Valley

Nestled in the peaceful community of Roanoke, VA, Our Lady of the Valley is a distinguished senior living community that provides assisted living, memory care, rehabilitation, and nursing care services. Here, residents can choose from one-bedroom suites to an intensive personal care studios that accommodate unique needs and preferences. With its well-trained and compassionate team, residents can receive the utmost care and support they need throughout their stay.

The community hosts several exciting and entertaining events from piano concerts to wine tasting. Indulge in delightful and healthy chef-prepared meals that satisfy your cravings. Participate in diverse social activities and life-enrichment programs to boost engagement and wellness. With Our Lady of the Valley, seniors are assured of an empowering and glorious retirement.

(540) 345-5111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Virginia state averages

Total nursing care / resident

3h 47m per day

This facility Virginia avg (4h 47m per day)

vs Virginia avg

-21%

2 of 6 metrics below state avg

Standout metric Physical Therapist is +20% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	30m per day	▼ 27% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	55m per day	▼ 8% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 10m per day	■ Avg State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 17m per day	■ Avg State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 20% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	28m per day	■ Avg State avg: 28m per day · National avg: 29m per day

Types of Care at Our Lady of the Valley

Assisted Living Memory Care

Capacity and availability

123 days

127-bed community

A larger shared setting that may offer more common spaces and organized community services.

36 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 68 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

87%

Similar to the Virginia average: 85.7%

Occupied beds

111 / 127

Average residents per home in Virginia 98 per day

Facility TypeAssisted Living Facility

StatusActive

ExpirationMarch 31, 2026

CMS Certification Number495357

QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Our Lady of the Valley is administrated by Meagan Seale.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Trent Clugston, Director

Rehabilitation Services

Business Hours24 x 7 , Monday - Sunday

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2019 · 7 years of data 58 deficiencies 7 complaints 20 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Virginia state average

Overall vs. VA average

Latest Inspection October 21, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	58	32	This facility has 81% more total deficiencies than a typical Virginia nursing home (58 vs. VA avg 32).↑ 81% worse
Deficiencies per year Average deficiencies per year since 2019.	8.3	4.6	This facility has 80% more deficiencies per year than a typical Virginia nursing home (8.3 vs. VA avg 4.6).↑ 80% worse
Deficiencies per inspection Average deficiencies per inspection.	2.9	2.3	This facility has 26% more deficiencies per inspection than a typical Virginia nursing home (2.9 vs. VA avg 2.3).↑ 26% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	20	14	This facility has 43% more total inspections than a typical Virginia nursing home (20 vs. VA avg 14).↑ 43% worse
Inspections with violations Inspections that uncovered at least one regulatory violation.	11	9	This facility has 22% more inspections with violations than a typical Virginia nursing home (11 vs. VA avg 9).↑ 22% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	55%	64%	This facility has 9 percentage points lower inspection violation rate than a typical Virginia nursing home (55% vs. VA avg 64%).↓ 9% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	7	This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Average complaints per year since 2019.	1	1	This facility has complaints per year in line with the Virginia average (1 vs. VA avg 1).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 21, 2025, was a complaint investigation that found no deficiencies and did not substantiate allegations related to resident care. Earlier inspections showed a mixed pattern, with some monitoring visits finding no issues, while others cited deficiencies primarily involving medication administration errors, documentation problems, and staff recordkeeping. Complaint investigations were mostly unsubstantiated, except for one in December 2024 that found a deficiency related to missing required signatures on individualized service plans. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows some recurring issues with medication management and documentation, but recent inspections suggest some improvement in compliance.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

Virginia average 4.2

Last Health inspection on Aug 2023

Total health citations

Virginia average 38.4

Citations per inspection

4.67

Virginia average 8.93

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 14 citations resulted from standard inspections; 2 of 14 resulted from complaint investigations; and 1 of 14 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical Health citations

100% better than Virginia average

Virginia average: 0.4

Serious Health citations

100% better than Virginia average

Virginia average: 1

0 critical citations Virginia average: 0.4

0 serious citations Virginia average: 1

13 moderate citations Virginia average: 36.3

1 minor citation Virginia average: 0.8

Citations history (last 7 years)

Pharmacy moderate citation Aug 25, 2023

Corrected

Quality of Care moderate citation Aug 25, 2023

Corrected

Quality of Care moderate citation Aug 25, 2023

Corrected

Quality of Care moderate citation Aug 25, 2023

Corrected

Top deficiency categories

Quality of Life & Care 6 deficiencies (43%)

Pharmacy Services 3 deficiencies (21%)

Infection Control 1 deficiency (7%)

Administration 1 deficiency (7%)

Total staff 124

Employees 85

Contractors 39

Staff to resident ratio 1.97:1

18% better than Virginia average

Avg staff/day 41

Average shift 7.4 hours

8% worse than Virginia average

Total staff hours (quarter) 28,003

Nursing staff breakdown

RN Staff 7

9 hours

No contractors work on this role.

LPN Staff 19

8.2 hours

This role is partially covered by contractors.

CNA Staff 66

7.8 hours

This role is partially covered by contractors.

Contractor staffing

4,547 contractor hours this quarter

Certified Nursing Assistant: 17 Licensed Practical Nurse: 4 Respiratory Therapy Technician: 3 Qualified Social Worker: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 3 Physical Therapy Assistant: 2 Diagnostic X-ray Services Staff: 1 Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	49	17	66	12,788	92	100%	7.8
Licensed Practical Nurse	15	4	19	6,366	92	100%	8.2
Registered Nurse	7	0	7	1,374	88	96%	9
Other Dietary Services Staff	8	0	8	1,223	83	90%	6.2
Administrator	2	0	2	963	74	80%	7.5
Physical Therapy Aide	0	3	3	816	68	74%	5.6
Qualified Social Worker	0	3	3	724	64	70%	5
Speech Language Pathologist	0	3	3	647	65	71%	5
Respiratory Therapy Technician	0	3	3	539	75	82%	5.3
Clinical Nurse Specialist	1	0	1	477	56	61%	8.5
Other Social Services Staff	1	0	1	452	60	65%	7.5
Mental Health Service Worker	1	0	1	439	62	67%	7.1
Nurse Practitioner	1	0	1	438	58	63%	7.6
Physical Therapy Assistant	0	2	2	298	61	66%	4.9
Feeding Assistant	0	1	1	265	53	58%	5
Diagnostic X-ray Services Staff	0	1	1	84	14	15%	6
Medical Director	0	1	1	60	12	13%	5
Occupational Therapy Aide	0	1	1	52	13	14%	4

66 Certified Nursing Assistant

% of Days 100%

19 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 96%

8 Other Dietary Services Staff

% of Days 90%

2 Administrator

% of Days 80%

3 Physical Therapy Aide

% of Days 74%

3 Qualified Social Worker

% of Days 70%

3 Speech Language Pathologist

% of Days 71%

3 Respiratory Therapy Technician

% of Days 82%

1 Clinical Nurse Specialist

% of Days 61%

1 Other Social Services Staff

% of Days 65%

1 Mental Health Service Worker

% of Days 67%

1 Nurse Practitioner

% of Days 63%

2 Physical Therapy Assistant

% of Days 66%

1 Feeding Assistant

% of Days 58%

1 Diagnostic X-ray Services Staff

% of Days 15%

1 Medical Director

% of Days 13%

1 Occupational Therapy Aide

% of Days 14%

View All Staffing Data in Roanoke

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 16.3

61% worse than Virginia average

Virginia average: 10.1

Functional decline score 30.4

54% worse than Virginia average

Virginia average: 19.7

Long-stay resident measures

Above average Virginia avg: 3.9

Need for Help with Daily Activities Increased 24.1%

43% worse than Virginia average

Virginia average: 16.8%

Walking Ability Worsened 44.2%

124% worse than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 22.7%

In line with Virginia average

Virginia average: 22.6%

Falls with Major Injury 6.9%

91% worse than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers 3.6%

34% better than Virginia average

Virginia average: 5.4%

Urinary Tract Infection 1.5%

In line with Virginia average

Virginia average: 1.5%

Lost Too Much Weight 2.6%

55% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms 0.0%

100% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use 6.4%

50% better than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine 99.5%

9% better than Virginia average

Virginia average: 91.3%

Influenza Vaccine 100.0%

6% better than Virginia average

Virginia average: 94.0%

Hospitalizations per 1,000 days 1.56

7% worse than Virginia average

Virginia average: 1.46

ED visits per 1,000 days 0.90

36% better than Virginia average

Virginia average: 1.41

Short-stay resident measures

Significantly above average Virginia avg: 3.9

Pneumococcal Vaccine 99.0%

32% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase 0.7%

42% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine 96.4%

31% better than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay 26.6%

21% worse than Virginia average

Virginia average: 22.0%

Emergency department visits 10.6%

9% better than Virginia average

Virginia average: 11.7%

Falls with major injury 0.7%

9% better than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge 70.7%

32% better than Virginia average

Virginia average: 53.7%

Successful return to home or community 63.2%

25% better than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

85% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

13% of new residents, often for short stays.

Typical stay 5 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Total residents 63

Medicare

25.4% of residents

Medicaid

36.5% of residents

Private pay or other

38.1% of residents

Financial Trends

Historical financial and operational data for Our Lady of the Valley based on CMS SNF Cost Reports.

Occupancy Rate 88.2% ↑ 0.3pp vs 2023

Net Income $1.5M ↑ ~$907.2K vs 2023

Total Payroll $8.2M ↓ ~$188.1K vs 2023

Profit Margin 9.4% ↑ 5.8pp vs 2023

Financial Performance

Gross Revenue Operating Expenses Net Income

Salaries Contract Labor Wage Costs

Medicare Medicaid Private Pay/Other

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	92.2%	91.9%	98.9%	98.7%	96.9%	97.7%	96.6%	95.0%	84.3%	71.8%	80.0%	87.9%	88.2%
Beds	170	170	170	170	170	170	170	170	170	170	189	189	189
Net Income	$1,240,491	$2,848,438	$2,089,880	$2,503,708	$2,380,893	$2,989,423	$2,438,025	$1,982,109	$545,828	$1,199,442	$1,777,701	$638,443	$1,545,600
Gross Revenue	$11,239,366	$12,036,822	$12,401,034	$12,938,340	$13,334,407	$13,945,427	$14,501,353	$15,444,869	$15,266,254	$14,654,110	$16,172,399	$17,424,664	$16,424,252
Operating Expenses	$8,139,273	$8,567,411	$8,843,349	$8,728,110	$8,926,753	$9,420,486	$9,668,971	$10,163,621	$10,720,209	$10,408,383	$11,513,459	$13,346,904	$13,996,688
Net Patient Revenue	$9,373,384	$10,012,122	$10,421,719	$11,178,162	$11,229,472	$11,907,724	$11,739,374	$11,882,773	$10,889,532	$9,934,713	$12,368,368	$14,599,032	$14,756,393
Total Payroll	$4,102,583	$4,197,492	$4,281,606	$4,221,418	$4,221,965	$4,534,137	$6,040,963	$6,433,758	$6,925,736	$6,773,731	$6,924,308	$8,378,299	$8,190,236
Profit Margin %	11.0%	23.7%	16.9%	19.4%	17.9%	21.4%	16.8%	12.8%	3.6%	8.2%	11.0%	3.7%	9.4%
Medicare %	8.8%	10.0%	10.0%	10.9%	10.6%	10.0%	8.2%	8.0%	6.5%	6.7%	10.3%	9.6%	8.2%
Medicaid %	20.3%	18.2%	13.4%	15.6%	14.7%	16.5%	7.2%	1.6%	1.2%	1.1%	18.8%	14.6%	14.8%
Private %	70.9%	71.7%	76.6%	73.5%	74.7%	73.5%	84.6%	90.4%	92.4%	92.2%	70.9%	75.7%	77.0%
Revenue/Day	$163	$176	$170	$182	$186	$197	$196	$202	$208	$223	$233	$241	$242
Cost/Day	$142	$150	$144	$143	$148	$155	$161	$172	$204	$234	$217	$220	$230
Avg Length of Stay	103.9 days	106.2 days	121.7 days	123.2 days	97.8 days	152.2 days	158.9 days	117.2 days	198.9 days	125.5 days	103.5 days	110.4 days	123.0 days

Finances and operations

Home revenue

$17.2M

Surplus of revenue

$1.5M

Voluntary non-profit community Operated by a church.

Home revenue

$17.2M

Surplus of revenue

$1.5M

Payroll costs

$8.2M

47.6% of revenue

Other operating costs

$7.5M

Total costs $15.7M

What does this home offer?

Housing Options: Studio / 1 Bed

Building Type: Mid-rise

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

How we assess these insights Show admissions and discharges

Managed by Meagan Seale

Executive Director

Meagan Seale serves as the Executive Director at Our Lady of the Valley. She leads the community with a focus on providing quality care and fostering a supportive environment for residents and staff. Her leadership ensures the community operates smoothly and meets the needs of those it serves.

0.8 miles from city center Estimated distance in miles from Roanoke's city center to Our Lady of the Valley's address, calculated via Google Maps. — 0.81 miles to nearest hospital (Carilion Clinic-Rehabilitation)

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Financial Assistance for
Nursing Home in Virginia

Our Lady of the Valley is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Nursing Home around Roanoke

The information below is reported by the Virginia Department of Social Services and Department of Health.

5 facilities compared · CMS & VA Dept. of Health data

Filter by care type


Virginia Veterans Care Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Shenandoah Avenue Northwest)	3	64.4%	-25%	4.28	+5%	+14%	$0	16	5.3	-	195	-	19	Todd Barnes	$33.8M	$25.5M	75.4%	495274
Brandon Oaks Nursing and Rehabilitation Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Westland)	43	89.5%	+4%	5.33	+28%	+42%	$0	12	4.0	-	57	-	33	Heather Neff	$31.6M	$7.5M	23.6%	495373
Our Lady of the Valley	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Roanoke (Gainsboro)	127	88.2%	+3%	3.79	-42%	+1%	$0	14	4.7	-	65	A+	68	David Rawlings	$17.2M	$8.2M	47.6%	495357
South Roanoke Nursing Home	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Edgehill)	98	85.7%	0%	3.36	+6%	-10%	$0	39	13.0	-	85	A+	45	American Healthcare LLC	$10.6M	$5.8M	54.4%	495002
Richfield Living – Roanoke Campus	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Arrington Court)	116	70.6%	-18%	3.24	-48%	-14%	$0	16	8.0	-	108	-	32	-	$14.3M	$6.5M	45.7%	495427

Nursing Home Explorer

What neighborhood is Our Lady of the Valley in?

Our Lady of the Valley is in the Gainsboro neighborhood of Roanoke.

Is Our Lady of the Valley in a walkable area?

Our Lady of the Valley has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Our Lady of the Valley's license expire?

According to VA state health department records, Our Lady of the Valley's license expires on March 31, 2026.

What is the occupancy rate at Our Lady of the Valley?

Our Lady of the Valley's occupancy is 87%.

Who is the administrator of Our Lady of the Valley?

Meagan Seale is the administrator of Our Lady of the Valley.

How many beds does Our Lady of the Valley have?

Our Lady of the Valley has 127 beds.

Has Our Lady of the Valley had any recent deficiencies or citations?

Our Lady of the Valley has had 20 recently reported deficiencies.

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Our Lady of the Valley

Overview of Our Lady of the Valley

Quality ratings

Staffing hours breakdown

Types of Care at Our Lady of the Valley

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Contact Information

Contact Our Lady of the Valley

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Inspection Reports

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

66 Certified Nursing Assistant

19 Licensed Practical Nurse

7 Registered Nurse

8 Other Dietary Services Staff

2 Administrator

3 Physical Therapy Aide

3 Qualified Social Worker

3 Speech Language Pathologist

3 Respiratory Therapy Technician

1 Clinical Nurse Specialist

1 Other Social Services Staff

1 Mental Health Service Worker

1 Nurse Practitioner

2 Physical Therapy Assistant

1 Feeding Assistant

1 Diagnostic X-ray Services Staff

1 Medical Director

1 Occupational Therapy Aide

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Managed by Meagan Seale

Places of interest near Our Lady of the Valley

Calculate Travel Distance to Our Lady of the Valley

Financial Assistance for Nursing Home in Virginia

Commonwealth Coordinated Care Plus (CCC Plus)

Virginia Respite Care Grant Program

Adult Services Program

Auxiliary Grant Program

Medicare Savings Program (MSP)

Energy Assistance Program (EAP)

VA Aid and Attendance (A&A) and Housebound Benefits

Property Tax Relief for the Elderly and Disabled

Financial Assistance for
Nursing Home in Virginia