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Elizabeth House Assisted Living is a senior care community in Glen Allen, Virginia, featuring 60 licensed beds in Henrico County. Managed by William Hager, the community provides 24-hour personalized care with access to skilled nursing and rehabilitation services through its partner, Elizabeth Adam Crump Health and Rehab. This affiliation also serves as a vital resource for those who may require higher levels of medical attention as their needs evolve.
The community has an occupancy rate of roughly 87%, with 52 of its 60 beds currently occupied, which aligns with the Virginia state average of 85.7%, indicating a steady local demand.
Regarding regulatory history, the community holds an exceptionally strong compliance record, with a total of 16 state inspections. Of these, 31.3% resulted in violations, which is significantly lower than the Virginia average of 64.3%. While seven of these inspections were complaint-initiated, most were found to be unsubstantiated. Additionally, the most recent review in November 2025 resulted in zero deficiencies and did not find any evidence to support the complaint. With only 12 total deficiencies on record, which is far below the state average of 32, the community is a standout option for families who place a high priority on state oversight performance.
Comprehensive clinical support, including skilled nursing, 24-hour staffing, and on-site rehabilitation provided by licensed nurses and CNAs, is offered. Therapeutic recreation, organized outings, transportation, and multi-faith religious services also enrich residents’ daily experiences. Meals can be enjoyed in a communal dining room or private suites, and accommodate specialized dietary requirements, along with daily snacks. Housekeeping and laundry services are also included.
Elizabeth House Assisted Living is a great option for older adults who need dependable personal care within a mid-sized environment at an accessible price. Its positive compliance history, proximity to skilled nursing care, and cost-effective pricing compared to the Richmond market make this community a practical option for families who need to balance high care standards with a specific budget.
Similar to the Virginia average: 85.7%Elizabeth House Assisted Living is administrated by William Hager.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 32 | This facility has 63% fewer total deficiencies than a typical Virginia nursing home (12 vs. VA avg 32).↓ 63% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 3 | 8 | This facility has 63% fewer deficiencies per year than a typical Virginia nursing home (3 vs. VA avg 8).↓ 63% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.8 | 2.3 | This facility has 65% fewer deficiencies per inspection than a typical Virginia nursing home (0.8 vs. VA avg 2.3).↓ 65% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 14 | This facility has 14% more total inspections than a typical Virginia nursing home (16 vs. VA avg 14).↑ 14% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 31% | 64% | This facility has 33 percentage points lower inspection violation rate than a typical Virginia nursing home (31% vs. VA avg 64%).↓ 33% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
Average complaints per year since 2022.
| 1.8 | 1.8 | This facility has complaints per year in line with the Virginia average (1.8 vs. VA avg 1.8).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
1.2 miles from city center
Estimated distance in miles from Glen Allen's city center to Elizabeth House Assisted Living's address, calculated via Google Maps.
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Elizabeth House Assisted Living is located in GLEN ALLEN, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Elizabeth House Assisted Living has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Elizabeth House Assisted Living's license expires on June 30, 2026.
Elizabeth House Assisted Living's occupancy is 87%.
William Hager is the administrator of Elizabeth House Assisted Living.
Elizabeth House Assisted Living has 60 beds.
Elizabeth House Assisted Living has had 16 recently reported deficiencies.
Yes — there is 1 photo of Elizabeth House Assisted Living in the photo gallery on this page.
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