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A distinguished community nestled in the peaceful residential area of Carretas Drive, Mission Viejo, CA, Epic Assistance Care Home I is a trusted community that offers assisted living. The community also offers specialized care for individuals with dementia with a specially trained team while helping with their daily living activities 24/7. Here, residents are guaranteed to receive the highest quality of care at an affordable cost.
Aside from top-tier care and assistance, the community also conducts fun activities and engaging programs tailored to their leisure and wellness. Enjoy healthy and delightful homecooked meals served daily to cater to residents’ dietary needs and preferences. Medication management and medical support are provided whenever necessary for residents’ healthcare needs. The community is ideal for those looking to enjoy their golden years while receiving the utmost care for their unique needs.
Higher than the California average: 72.8%Epic Assistance Care Home I is legally operated by Epic Assistance Care Home Inc., and administrated by Liza Mesdjian.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 10 | This facility has 10% fewer total citations than a typical California assisted living residence (9 vs. CA avg 10).↓ 10% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 8 | 4 | This facility has 100% more moderate citations (type b) than a typical California assisted living residence (8 vs. CA avg 4).↑ 100% worse |
|
Citations per year
Average citations per year since 2022.
| 2.3 | 2.5 | This facility has 8% fewer citations per year than a typical California assisted living residence (2.3 vs. CA avg 2.5).↓ 8% better |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 3.3 | This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 11 | 16 | This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16).↓ 31% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 1 | 10 | This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The facility’s inspection record is mixed, with recent citations for water temperature, staff CPR certification, and complaint poster size on May 1, 2025, following a clean inspection on May 29, 2024. Previous complaints substantiated failures to report COVID-19 cases and maintain infected staff on duty in July 2023, while earlier inspections flagged outdated physician reports and missing staff training documentation. The record shows some improvement in resident care and environment but ongoing issues with regulatory compliance and staff certification.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
Exercise Programs
0.8 miles from city center
Estimated distance in miles from Mission Viejo's city center to Epic Assistance Care Home I's address, calculated via Google Maps.
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Epic Assistance Care Home I is located in Mission Viejo, California.
Here are the financial assistance programs available to residents in California.
The legal owner and operator of Epic Assistance Care Home I is Epic Assistance Care Home Inc..
Epic Assistance Care Home I has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Epic Assistance Care Home I's occupancy is 100%.
Liza Mesdjian is the administrator of Epic Assistance Care Home I.
Epic Assistance Care Home I has 6 beds.
Epic Assistance Care Home I has had 9 recently reported deficiencies.
Epic Assistance Care Home I is located at 26751 Carretas Dr, Mission Viejo, CA 92691, United States.
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