Smaller home · May offer a more intimate, personalized care environment.
Epic Assistance Care Home IV
Epic Assistance Care Home IV offers nursing home, memory care, and skilled nursing in El Cajon, California. Nursing home and skilled nursing services provide ongoing support for residents who need nursing care, while memory care provides a secured setting with supervision for someone at risk of wandering. With 15 beds, the home may suit someone who needs a smaller care setting.
Private rooms give residents a single personal room rather than shared accommodation. The area has a Walk Score of 33, so it is dependent on cars and most errands require a car or a ride. Epic Assistance Care Home IV is administered by Liza Mesdjian and operated by Epic Assistance Care Home.
Community insights.
About this community
Epic Assistance Care Home IV is legally operated by Epic Assistance Care Home Inc, and administered by Liza Mesdjian.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
ALM Inspection Grade
14 points above the California average for state-licensed facilities (83/100)
Category breakdown
Serious citations
Strong
No serious citations on record
Moderate citations
Strong
0 moderate citations per inspection · better than the typical state-licensed CA facility (median: 0.14)
Complaint visits
Typical
6.7 complaint visits per 100 resident beds (1 in 15 beds) · 30% fewer than the typical state-licensed CA facility (median: 9.5)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
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Total citations
| 0 | 12 | This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 12).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
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Total inspections
| 6 | 16 | This facility has had 63% fewer total inspections than the California average (6 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 63% fewer |
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Complaint visits
| 1 | 13 | This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer Rank #210 / 1387 Complaint visits — State benchmarked This home is ranked 210th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Other visits
| 4 | 7 | This facility has had 43% fewer other visits than the California average (4 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer |
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Official inspections
| 1 | 4 | This facility has had 75% fewer official inspections than the California average (1 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer |
|
Complaint investigations
| 1 | 10 | This facility has had 90% fewer complaint investigations than the California average (1 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 90% fewer |
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Housekeeping Services
Recreational Activities
Exercise Programs
Epic Assistance Care Home IV Reviews
Places of interest near Epic Assistance Care Home IV
2.8 miles from city center
Estimated distance in miles from El Cajon's city center to Epic Assistance Care Home IV's address, calculated via Google Maps.
Calculate Travel Distance to Epic Assistance Care Home IV
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Compare Nursing Homes around El Cajon
Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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The ALM Inspection Grade — our own 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating. A dash means we do not publish a grade for that facility: either its public record is too thin to be fair, or we hold nothing for it at all.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Villa Las Palmas Healthcare Center | NH HOS SNF | El Cajon | 151
Facility
151
CA AVG
148
Rank
#93 / 328 |
94.7%
Facility
94.7%
CA AVG
82.5%
Rank
#64 / 289 | +15% | 3.12
Facility
3.12
CA AVG
4.22
Rank
#283 / 289 | B-81 / 100 — 2 points below the California average for CMS-certified facilities (83/100) | -5% | -26% | $33.7k
Facility
$33.7k
CA AVG
$56.5k
Rank
#234 / 294 | 47
Facility
47
CA AVG
50.2
Rank
#183 / 291 | 3.6
Facility
3.6
CA AVG
4.6
Rank
#75 / 291 | 2 | 143 | - |
59
Facility
59
CA AVG
60
Rank
#207 / 354 | William Jenkins | $23.4MFiscal year ending 12/2023
Facility
$23.4MFiscal year ending 12/2023
CA AVG
$15.7M
Rank
#41 / 260 | $14.4MFiscal year ending 12/2023
Facility
$14.4MFiscal year ending 12/2023
CA AVG
$8.9M
Rank
#26 / 260 | 61.5%Fiscal year ending 12/2023
Facility
61.5%Fiscal year ending 12/2023
CA AVG
61.1%
Rank
#61 / 260 | 55806 | ||||
| Cottonwood Canyon Healthcare Center | NH HOS MC PC RC SNF | El Cajon | 96
Facility
96
CA AVG
148
Rank
#205 / 328 |
93.9%
Facility
93.9%
CA AVG
82.5%
Rank
#74 / 289 | +14% | 3.34
Facility
3.34
CA AVG
4.22
Rank
#272 / 289 | C+75 / 100 — 8 points below the California average for CMS-certified facilities (83/100) | -35% | -21% | $20.5k
Facility
$20.5k
CA AVG
$56.5k
Rank
#225 / 294 | 61
Facility
61
CA AVG
50.2
Rank
#228 / 291 | 3.6
Facility
3.6
CA AVG
4.6
Rank
#75 / 291 | 2 | 90 | - |
67
Facility
67
CA AVG
60
Rank
#153 / 354 | Hunter Moore | $14.8MFiscal year ending 12/2023
Facility
$14.8MFiscal year ending 12/2023
CA AVG
$15.7M
Rank
#121 / 260 | $7.9MFiscal year ending 12/2023
Facility
$7.9MFiscal year ending 12/2023
CA AVG
$8.9M
Rank
#139 / 260 | 53.6%Fiscal year ending 12/2023
Facility
53.6%Fiscal year ending 12/2023
CA AVG
61.1%
Rank
#131 / 260 | 55064 |
Rank badges are statewide: each nursing home is ranked against every CA nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in California
Epic Assistance Care Home IV is located in El Cajon, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about Epic Assistance Care Home IV
Who is the owner of Epic Assistance Care Home IV?
Epic Assistance Care Home IV is legally operated by Epic Assistance Care Home Inc, and administered by Liza Mesdjian.
Is Epic Assistance Care Home IV in a walkable area?
Epic Assistance Care Home IV has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Epic Assistance Care Home IV?
According to CA state health department records, Epic Assistance Care Home IV's license number is 374604818.
What is the occupancy rate at Epic Assistance Care Home IV?
Epic Assistance Care Home IV's occupancy is 93.3%.
How long has Epic Assistance Care Home IV been in business?
Epic Assistance Care Home IV has been operating for approximately 2 years, based on available licensing and registration records.
Are pets allowed at Epic Assistance Care Home IV?
No, Epic Assistance Care Home IV has a no-pet policy.
Who is the administrator of Epic Assistance Care Home IV?
Liza Mesdjian is the administrator of Epic Assistance Care Home IV.
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