Epic Assistance Care Home IV
Nursing Home, Memory Care & Skilled Nursing · El Cajon, CA

Epic Assistance Care Home IV

Nursing Home, Memory Care & Skilled Nursing · El Cajon, CA

Overview of Epic Assistance Care Home IV

Epic Assistance Care Home IV offers nursing home, memory care, and skilled nursing in El Cajon, California. Nursing home and skilled nursing services provide ongoing support for residents who need nursing care, while memory care provides a secured setting with supervision for someone at risk of wandering. With 15 beds, the home may suit someone who needs a smaller care setting.

Private rooms give residents a single personal room rather than shared accommodation. The area has a Walk Score of 33, so it is dependent on cars and most errands require a car or a ride. Epic Assistance Care Home IV is administered by Liza Mesdjian and operated by Epic Assistance Care Home.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 15 Rank #314 / 328Bed count — State benchmarkedThis home is ranked 314th out of 328 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #178 / 182Years in operation — State benchmarkedThis home is ranked 178th out of 182 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #295 / 354Walk Score — State benchmarkedThis home is ranked 295th out of 354 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
33 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #81 / 289Occupancy rate — State benchmarkedThis home is ranked 81st out of 289 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 289. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
93.3% This home usually has limited availability
Higher than the California average: 82.5%
Occupied beds
14 / 15

About this community

License Details

Facility TypeResidential Care Elderly
IssuanceAugust 20, 2024
CountySan Diego
License Number374604818

Ownership & Operating Entity

Epic Assistance Care Home IV is legally operated by Epic Assistance Care Home Inc, and administered by Liza Mesdjian.

Staffing

Key information about the people who lead and staff this community.

Staffing(Specialized Dementia)

Specialized Dementia Live-in Staff
Specialized Dementia Separate Housekeeping Staff

Facility Details(Specialized Dementia)

No Admission Fee

Contact Epic Assistance Care Home IV

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

ALM Inspection Grade

97 / 100 Based on state-published inspection data
How it compares

14 points above the California average for state-licensed facilities (83/100)

Category breakdown

Serious citations Strong

No serious citations on record

Moderate citations Strong

0 moderate citations per inspection · better than the typical state-licensed CA facility (median: 0.14)

Complaint visits Typical

6.7 complaint visits per 100 resident beds (1 in 15 beds) · 30% fewer than the typical state-licensed CA facility (median: 9.5)

Inspection grade: 97 out of 100, letter grade A+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 1 Better Metrics better than California average:
• Total citations (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 012 This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 12).↓ 100% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 616 This facility has had 63% fewer total inspections than the California average (6 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 63% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 113 This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer Rank #210 / 1387 Complaint visits — State benchmarked This home is ranked 210th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has had 43% fewer other visits than the California average (4 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 14 This facility has had 75% fewer official inspections than the California average (1 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 110 This facility has had 90% fewer complaint investigations than the California average (1 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 90% fewer

What does this home offer?

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Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
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Recreational Activities

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Exercise Programs

Reviews (1)

Epic Assistance Care Home IV Reviews

Billy Hunt
Do not go to this place. My elderly mother was left in a small room for 4 months without a proper bed, wheelchair, and a shower. She was also malnourished being fed a piece of cheese and a slice of bread for breakfast and take out pizza for dinner. Dodgy people who just collect insurance money

Rating Their Experiences

What do you like most about living here?

Nothing, absolutely terrible. Don’t let your loved one come in.

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

No

How do you feel about the level of social interaction available with other residents?

Her roommate was not livid.

How was the units offered in this community?

Unknown, it’s an old unkept home in a terrible neighborhood

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

We don’t want to know.

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

Yes, they collected 6k in “move in fees”.

Would you recommend this community to others looking for senior living options?

Absolutely not!

Is there anything you wish you knew before moving in?

The promise care and compassion. We found our loved one suffering in bed without any help. We saved her from this nightmare.

Places of interest near Epic Assistance Care Home IV

Address 2.8 miles from city center Info Estimated distance in miles from El Cajon's city center to Epic Assistance Care Home IV's address, calculated via Google Maps.

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Compare Nursing Homes around El Cajon

Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
The ALM Inspection Grade — our own 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating. A dash means we do not publish a grade for that facility: either its public record is too thin to be fair, or we hold nothing for it at all.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Villa Las Palmas Healthcare Center
NH
HOS
SNF
El Cajon
151
Facility 151
CA AVG 148
Rank #93 / 328
94.7%
Facility 94.7%
CA AVG 82.5%
Rank #64 / 289
+15%
3.12
Facility 3.12
CA AVG 4.22
Rank #283 / 289
B-81 / 100 — 2 points below the California average for CMS-certified facilities (83/100) -5%-26%
$33.7k
Facility $33.7k
CA AVG $56.5k
Rank #234 / 294
47
Facility 47
CA AVG 50.2
Rank #183 / 291
3.6
Facility 3.6
CA AVG 4.6
Rank #75 / 291
2143-
59
Facility 59
CA AVG 60
Rank #207 / 354
William Jenkins
$23.4MFiscal year ending 12/2023
Facility $23.4MFiscal year ending 12/2023
CA AVG $15.7M
Rank #41 / 260
$14.4MFiscal year ending 12/2023
Facility $14.4MFiscal year ending 12/2023
CA AVG $8.9M
Rank #26 / 260
61.5%Fiscal year ending 12/2023
Facility 61.5%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #61 / 260
55806
Cottonwood Canyon Healthcare Center
NH
HOS
MC
PC
RC
SNF
El Cajon
96
Facility 96
CA AVG 148
Rank #205 / 328
93.9%
Facility 93.9%
CA AVG 82.5%
Rank #74 / 289
+14%
3.34
Facility 3.34
CA AVG 4.22
Rank #272 / 289
C+75 / 100 — 8 points below the California average for CMS-certified facilities (83/100) -35%-21%
$20.5k
Facility $20.5k
CA AVG $56.5k
Rank #225 / 294
61
Facility 61
CA AVG 50.2
Rank #228 / 291
3.6
Facility 3.6
CA AVG 4.6
Rank #75 / 291
290-
67
Facility 67
CA AVG 60
Rank #153 / 354
Hunter Moore
$14.8MFiscal year ending 12/2023
Facility $14.8MFiscal year ending 12/2023
CA AVG $15.7M
Rank #121 / 260
$7.9MFiscal year ending 12/2023
Facility $7.9MFiscal year ending 12/2023
CA AVG $8.9M
Rank #139 / 260
53.6%Fiscal year ending 12/2023
Facility 53.6%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #131 / 260
55064

Rank badges are statewide: each nursing home is ranked against every CA nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in California

Epic Assistance Care Home IV is located in El Cajon, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Epic Assistance Care Home IV

Who is the owner of Epic Assistance Care Home IV?

Epic Assistance Care Home IV is legally operated by Epic Assistance Care Home Inc, and administered by Liza Mesdjian.

Is Epic Assistance Care Home IV in a walkable area?

Epic Assistance Care Home IV has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Epic Assistance Care Home IV?

According to CA state health department records, Epic Assistance Care Home IV's license number is 374604818.

What is the occupancy rate at Epic Assistance Care Home IV?

Epic Assistance Care Home IV's occupancy is 93.3%.

How long has Epic Assistance Care Home IV been in business?

Epic Assistance Care Home IV has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Epic Assistance Care Home IV?

No, Epic Assistance Care Home IV has a no-pet policy.

Who is the administrator of Epic Assistance Care Home IV?

Liza Mesdjian is the administrator of Epic Assistance Care Home IV.

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