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Eustis Senior Care

Nursing Home & Assisted Living · Eustis, FL

CMS overall rating

228 North Center Street, Eustis, FL 32726 View map

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Eustis Senior Care accepts Medicaid, Medicare, and private pay.

Calculator: See prices in your area

Eustis Senior Care accepts Medicaid, Medicare, and private pay.

Overview of Eustis Senior Care

Eustis Senior Care is a 30-bed nursing home in downtown Eustis, Florida, providing skilled nursing care, rehabilitation services, and memory care. Operated by Orlando Health Inc, the facility provides 24-hour staffing with 4 hours and 57 minutes of nursing care per resident per day, which is 12% above the Florida average. Weekend nursing coverage runs 21% above the state average. The facility maintains a 93.4% occupancy rate, and its location near Lake Eustis provides resident engagement and family access.

The facility holds a 90/100 inspection score, compared to the Florida nursing home average of 77/100. Across 21 inspections from 2012 through May 2025, the facility logged 17 total citations, which is 48% fewer than the state average of 33. The facility incurred one fine of $3,000, representing 80% fewer fines and a 74% lower financial penalty than the state average. Its inspection citation rate is 43%, compared to the state average of 62%. Citations per inspection are 38% below the state average, and the citations-per-inspection rate is zero.

Over this 12-year period, the facility averaged 0.3 deficiencies per year, 93% below the state average of 4.6. The May 22, 2025 inspection cited zero deficiencies, and 19 of its 20 prior inspections also showed no deficiencies. Historical citations involved background screening and admissions assessment procedures.

Older adults and their families seeking skilled nursing or post-acute rehabilitation in the Eustis area can look to this facility for its documented regulatory compliance, above-average staffing levels, and long-term track record of care.

Facility Direct Line (352) 589-8944 rheaambray@aol.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 57m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	51m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	50m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 51m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 16m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	41m per day

Capacity and availability

62 days

30-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 55 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

93%

Higher than the Florida average: 84.3%

Occupied beds

28 / 30

Average occupied beds in Florida homes 108 beds

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceMay 30, 2025

ExpirationMay 29, 2027

CountyLake

License Number8993

RCFE NumberAL8993

Eustis Senior Care is legally operated by Eustis Senior Care, INC, and administered by Marebel Alcordo.

Owner NameEustis Senior Care, Inc

Profit StatusNonprofit

Private

30 units

Total beds

30 units

Staffing

Key information about the people who lead and staff this community.

Rehabilitation Services

24-Hour Staffing

Since 2006 · 20 years of data 17 citations 21 inspections 1 fine $3.0K fined

Inspection Score

10 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
1
vs 5 avg
↓ 80% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$3k
vs $11.6k
↓ 74% lower than FL avg

Data reflects the most recent 20 years (since 2006).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2012 vs. Florida state average

Overall vs. FL average

Latest Inspection May 22, 2025 Monitor

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	17	33	This facility has 48% fewer total citations than a typical Florida assisted living residence (17 vs. FL avg 33).↓ 48% better Rank #247 / 919 Total citations — State benchmarked This home is ranked 247th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2012.	1.2	2.4	This facility has 50% fewer citations per year than a typical Florida assisted living residence (1.2 vs. FL avg 2.4).↓ 50% better
Citations per inspection Average citations per inspection.	0.8	1.3	This facility has 38% fewer citations per inspection than a typical Florida assisted living residence (0.8 vs. FL avg 1.3).↓ 38% better Rank #26 / 919 Citations per inspection — State benchmarked This home is ranked 26th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	21	26	This facility has 19% fewer total inspections than a typical Florida assisted living residence (21 vs. FL avg 26).↓ 19% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	9	16	This facility has 44% fewer inspections with citations than a typical Florida assisted living residence (9 vs. FL avg 16).↓ 44% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	43%	62%	This facility has 19 percentage points lower inspection citation rate than a typical Florida assisted living residence (43% vs. FL avg 62%).↓ 19% better Rank #261 / 919 Inspection citation rate — State benchmarked This home is ranked 261st out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Most recent inspection on May 22, 2025, found no deficiencies and no complaints.
November 20, 2024, inspection cited one Class 3 deficiency for background screening results and notification in file.
Prior deficiencies mostly involved background screening and admissions health assessments, with no harm-level citations or fines.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

State average N/A

Last Health inspection on May 2025

Total health citations

State average N/A

Citations per inspection

5.25

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 21 citations resulted from standard inspections; and 1 of 21 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

4 critical citations State average: N/A

0 serious citations State average: N/A

16 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 4 years)

Infection Control moderate citation May 22, 2025

Corrected

Nutrition moderate citation May 22, 2025

Corrected

Quality of Care moderate citation May 22, 2025

Corrected

Quality of Care moderate citation May 22, 2025

Corrected

Total staff 297

Employees 257

Contractors 40

Staff to resident ratio 1.58 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 134

Average shift 8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 98,141

Nursing staff breakdown

8.6 hours

7.9 hours

151

8 hours

Contractor staffing

8,428 contractor hours this quarter

Physical Therapy Aide: 8 Speech Language Pathologist: 7 Physical Therapy Assistant: 7 Respiratory Therapy Technician: 7 Qualified Social Worker: 4 Certified Nursing Assistant: 3 Qualified Activities Professional: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	148	3	151	53,672	92	100%	8
Licensed Practical Nurse	51	0	51	14,390	92	100%	7.9
Registered Nurse	37	0	37	13,698	92	100%	8.6
Dietitian	7	0	7	3,239	92	100%	7.9
Nurse Practitioner	5	0	5	2,369	69	75%	8
Physical Therapy Aide	0	8	8	1,802	78	85%	7.3
Speech Language Pathologist	0	7	7	1,586	83	90%	7.2
Physical Therapy Assistant	0	7	7	1,410	82	89%	7.2
Respiratory Therapy Technician	0	7	7	1,300	86	93%	7.6
RN Director of Nursing	3	0	3	1,211	75	82%	8.4
Administrator	2	0	2	952	62	67%	8
Mental Health Service Worker	2	0	2	918	65	71%	7.8
Qualified Social Worker	0	4	4	817	71	77%	6.9
Feeding Assistant	1	0	1	472	59	64%	8
Occupational Therapy Aide	0	1	1	200	30	33%	6.7
Occupational Therapy Assistant	0	1	1	52	6	7%	8.6
Medical Director	1	0	1	36	13	14%	2.8
Qualified Activities Professional	0	2	2	19	13	14%	1.4

151 Certified Nursing Assistant

% of Days 100%

51 Licensed Practical Nurse

% of Days 100%

37 Registered Nurse

% of Days 100%

7 Dietitian

% of Days 100%

5 Nurse Practitioner

% of Days 75%

8 Physical Therapy Aide

% of Days 85%

7 Speech Language Pathologist

% of Days 90%

7 Physical Therapy Assistant

% of Days 89%

7 Respiratory Therapy Technician

% of Days 93%

3 RN Director of Nursing

% of Days 82%

2 Administrator

% of Days 67%

2 Mental Health Service Worker

% of Days 71%

4 Qualified Social Worker

% of Days 77%

1 Feeding Assistant

% of Days 64%

1 Occupational Therapy Aide

% of Days 33%

1 Occupational Therapy Assistant

% of Days 7%

1 Medical Director

% of Days 14%

2 Qualified Activities Professional

% of Days 14%

View All Staffing Data

Total fines amount $57K

21% lower than State average

State average: $72K

Number of fines 1

62% fewer fines than State average

State average: 2.6

Payment Denials 1

1212% more payment denials than State average

State average: 0.1

Fines amount comparison

This facility $57K

State average $72K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Sep 14, 2023

$57K

Payment Denial Sep 14, 2023

5 days

Last updated: Jan 2026

High-risk clinical events score 5.1

31% better than State average

State average: 7.4

Functional decline score 10.9

12% better than State average

State average: 12.4

Long-stay resident measures

Need for Help with Daily Activities Increased 9.5%

10% better than State average

State average: 10.5%

Walking Ability Worsened 11.0%

15% better than State average

State average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence 12.2%

10% better than State average

State average: 13.5%

Falls with Major Injury 1.4%

47% better than State average

State average: 2.6%

High Risk Residents with Pressure Ulcers 1.3%

76% better than State average

State average: 5.4%

Urinary Tract Infection 1.4%

61% worse than State average

State average: 0.9%

Lost Too Much Weight 2.3%

62% better than State average

State average: 6.0%

Depressive Symptoms 0.8%

78% better than State average

State average: 3.3%

Antipsychotic Use 7.6%

5% better than State average

State average: 8.0%

Pneumococcal Vaccine 99.1%

In line with State average

State average: 97.7%

Influenza Vaccine 99.2%

In line with State average

State average: 99.2%

Short-stay resident measures

Pneumococcal Vaccine 95.5%

In line with State average

State average: 94.0%

Antipsychotic medication increase 1.2%

22% better than State average

State average: 1.5%

Influenza Vaccine 91.7%

In line with State average

State average: 94.7%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

75% of new residents, often for short stays.

Typical stay 26 days

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 188

Medicare

6.4% of residents

Medicaid

125

66.5% of residents

Private pay or other

27.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Eustis Senior Care from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 367.3% ↑ 286.5pp vs 2022

Net Patient Income -$9.2M ↓ ~$8.0M vs 2022

Payroll Costs $11.3M ↑ ~$4.6M vs 2022

Operating Margin -68.2% ↓ 57.1pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	96.6%	92.0%	91.0%	91.2%	92.8%	95.8%	93.8%	88.4%	82.7%	84.0%	80.8%	367.3%
Beds	228	228	228	228	228	228	228	218	163	118	118	30
Net Income	$160,604	$1,300,658	$929,151	$907,071	$1,003,424	$1,138,667	$1,029,791	$70,697	-$1,185,548	-$743,955	-$1,223,998	-$8,914,404
Gross Revenue	$12,482,678	$26,446,710	$25,433,196	$24,275,739	$25,648,610	$26,848,741	$27,297,068	$27,430,197	$17,813,329	$12,496,401	$12,290,005	$17,500,105
Operating Expenses	$9,688,660	$19,517,765	$20,230,116	$20,614,092	$20,268,687	$21,536,632	$21,565,210	$21,325,010	$16,202,350	$11,529,986	$11,570,005	$22,576,373
Net Patient Income	$149,805	$1,274,775	$887,300	$823,427	$916,582	$1,019,624	$912,402	-$44,367	-$2,245,751	-$1,035,320	-$1,161,050	-$9,155,237
Net Patient Revenue	$9,838,465	$20,792,540	$21,117,416	$21,437,519	$21,185,269	$22,556,256	$22,477,612	$21,280,643	$13,956,599	$10,494,666	$10,408,955	$13,421,136
Payroll Costs	$5,234,872	$10,679,962	$10,979,324	$11,344,224	$12,273,284	$13,409,165	$13,292,960	$13,387,313	$10,974,378	$7,349,991	$6,704,854	$11,317,771
Operating Margin %	1.5%	6.1%	4.2%	3.8%	4.3%	4.5%	4.1%	-0.2%	-16.1%	-9.9%	-11.2%	-68.2%
Medicare %	13.4%	14.3%	11.3%	10.4%	8.5%	9.6%	8.1%	9.4%	6.0%	5.8%	5.4%	7.1%
Medicaid %	59.9%	66.6%	71.6%	71.5%	73.4%	72.2%	72.7%	69.1%	75.6%	78.0%	71.0%	61.5%
Private %	26.7%	19.1%	17.1%	18.1%	18.1%	18.3%	19.2%	21.5%	18.4%	16.2%	23.6%	31.5%
Net Patient Revenue/Day	$244	$272	$279	$282	$274	$283	$288	$290	$283	$290	$299	$334
Cost/Day	$240	$255	$267	$271	$262	$270	$276	$291	$328	$319	$333	$561
Avg Length of Stay	98.0 days	114.4 days	118.3 days	122.1 days	127.9 days	131.2 days	127.9 days	100.8 days	125.5 days	147.7 days	100.0 days	62.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$13.4M

Net patient income

-$9.2M

Nonprofit Nonprofit Corporation

Net patient revenue

$13.4M

Net patient income

-$9.2M

Other income

$240.8K

Payroll costs

$11.3M 84.3% of net patient revenue

Other operating costs

$11.3M

Total costs

$22.6M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (75% of admissions), and a typical private pay stay runs around 26 days.

Coverage residents most often arrive under.

Medicare 22%

Private pay 75%

Medicaid 4%

Coverage residents most often leave under.

Medicare 17%

Private pay 70%

Medicaid 12%

Activities in this home

Arts and Crafts
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Eustis Senior Care	NH AL	Eustis	-	30	-	55	-
Terracina Grand	NH AL IL MC RC	Naples	-	200	A+	12	Studio / 1 Bed / 2 Bed
Brookdale DeLand	NH AL MC	Deland (Scarlett)	-	89	A+	14	Studio / Suite
The Oaks of Clearwater	NH AL IL MC	Clearwater (Oak Bluffs)	-	175	B-	64	Studio / 1 Bed / 2 Bed
The Bridge at Ocala	NH AL	Ocala	-	95	A+	44	Studio / 1 Bed

Nursing Home Explorer

What languages are spoken at Eustis Senior Care?

The team at Eustis Senior Care speaks English.

Is Eustis Senior Care in a walkable area?

Eustis Senior Care has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Eustis Senior Care?

According to FL state health department records, Eustis Senior Care's license number is 8993.

When does Eustis Senior Care's license expire?

According to FL state health department records, Eustis Senior Care's license expires on May 29, 2027.

What is the occupancy rate at Eustis Senior Care?

Eustis Senior Care's occupancy is 93%.

What payment types does Eustis Senior Care accept?

Eustis Senior Care accepts Medicaid, Medicare, and Other.

Does Eustis Senior Care operate as a for-profit or non-profit?

Eustis Senior Care is registered as a non-profit in FL.

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Eustis Senior Care

Overview of Eustis Senior Care

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Therapy & Rehabilitation

Staffing & Medical

Contact Eustis Senior Care

Inspection History

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

151 Certified Nursing Assistant

51 Licensed Practical Nurse

37 Registered Nurse

7 Dietitian

5 Nurse Practitioner

8 Physical Therapy Aide

7 Speech Language Pathologist

7 Physical Therapy Assistant

7 Respiratory Therapy Technician

3 RN Director of Nursing

2 Administrator

2 Mental Health Service Worker

4 Qualified Social Worker

1 Feeding Assistant

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

2 Qualified Activities Professional

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Activities in this home

Places of interest near Eustis Senior Care

Calculate Travel Distance to Eustis Senior Care

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