Medium-capacity home · Offers a balance of services and community atmosphere.
Evergreen Post Acute LLC
With 24-hour nursing staffing, Evergreen Post Acute is a 151-bed skilled nursing and rehabilitation center at South Dupont Boulevard in Smyrna, Delaware. Located in a highly walkable neighborhood where most errands can be done on foot, the home is easy for visiting family members to navigate the surrounding area. The facility has an occupancy rate running near capacity at 88 percent, indicating stable demand for its services.
Evergreen Post Acute’s core strength lies in its comprehensive rehabilitation programming. Its offerings span orthopedic and joint replacement recovery, stroke and cardiac rehabilitation, pulmonary care, and post-operative support. Specialized services also include fall prevention and balance programs, pain management, vascular wound management, renal disease services, digestive disease services, and coordinated palliative and hospice care. Available 6 to 7 days a week are speech, occupational, and physical therapy services, with onsite pharmacy, laboratory, and x-ray services, lessening the need for outside appointments. The home also supports bariatric care and cancer recovery programming, giving it flexibility across multiple rehabilitation needs. Daily nursing support averages 4 hours 54 minutes per resident across registered nurses, licensed practical nurses, and nurse aides, distributed as 30 minutes of RN care, 57 minutes of LPN/LVN care, and 2 hours 27 minutes of nurse aide support. This staffing structure reflects an attentive caregiving model centered on rehabilitation outcomes. Evergreen Post Acute provides private and semi-private room options and maintains a monthly activities calendar alongside its therapy-focused programming. Transportation assistance exists for residents and families, and the on-site support services develop a contained care atmosphere.
Community insights.
About this community
Evergreen Post Acute LLC is administered by Jessica Rochester.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Delaware state average• Total deficiencies (54% below)
• Deficiencies per inspection (50% below)
Deficiencies
| This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
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Total deficiencies
| 44 | 95 | This facility has 54% fewer total deficiencies than a typical Delaware nursing home (44 vs. DE avg 95).↓ 54% better |
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Deficiencies per inspection
| 5.5 | 10.95 | This facility has 50% fewer deficiencies per inspection than a typical Delaware nursing home (5.5 vs. DE avg 10.95).↓ 50% better |
Inspections
| This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
|
Total inspections
| 8 | 9 | This facility has had 11% fewer total inspections than the Delaware average (8 vs. DE avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 11% fewer |
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
Places of interest near Evergreen Post Acute LLC
0.0 miles from city center
Estimated distance in miles from Smyrna's city center to Evergreen Post Acute LLC's address, calculated via Google Maps.
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Compare Nursing Homes around Smyrna
Info below is compiled from CMS reports & the DE Dept. of Health & Social Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Delaware average is: 49.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Pinnacle Rehabilitation & Health Center | NH HOS MC PC RC SNF | Smyrna | 151
Facility
151
DE AVG
101
Rank
#7 / 71 |
91.2%
Facility
91.2%
DE AVG
81.6%
Rank
#9 / 34 | +12% | 3.72
Facility
3.72
DE AVG
4.66
Rank
#31 / 38 | -64% | -20% | $94.2k
Facility
$94.2k
DE AVG
$96.1k
Rank
#31 / 38 | 68
Facility
68
DE AVG
38.9
Rank
#32 / 36 | 11.3
Facility
11.3
DE AVG
8.7
Rank
#26 / 36 | 6 | 138 | - |
24
Facility
24
DE AVG
43
Rank
#75 / 99 | Efraim Rooz | $17.6MFiscal year ending 12/2023
Facility
$17.6MFiscal year ending 12/2023
DE AVG
$16.2M
Rank
#11 / 31 | $8.7MFiscal year ending 12/2023
Facility
$8.7MFiscal year ending 12/2023
DE AVG
$7.7M
Rank
#11 / 31 | 49.4%Fiscal year ending 12/2023
Facility
49.4%Fiscal year ending 12/2023
DE AVG
49.2%
Rank
#15 / 31 | 85020 | ||||
| Delaware Hospital for the Chronically Ill | NH SNF | Smyrna | 205
Facility
205
DE AVG
101
Rank
#1 / 71 |
37.1%
Facility
37.1%
DE AVG
81.6%
Rank
#33 / 34 | -55% | 11.29
Facility
11.29
DE AVG
4.66
Rank
#1 / 38 | - | +143% | $59.9k
Facility
$59.9k
DE AVG
$96.1k
Rank
#28 / 38 | 11
Facility
11
DE AVG
38.9
Rank
#4 / 36 | 3.7
Facility
3.7
DE AVG
8.7
Rank
#4 / 36 | 2 | 76 | - |
18
Facility
18
DE AVG
43
Rank
#82 / 99 | State Of Delaware | - | - | - | 85035 |
Financial Assistance for
Nursing Home in Delaware
Evergreen Post Acute LLC is located in Smyrna, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Frequently Asked Questions about Evergreen Post Acute LLC
Who is the Director of Nursing at Evergreen Post Acute LLC?
Simon Akama is the Director of Nursing at Evergreen Post Acute LLC.
Is Evergreen Post Acute LLC in a walkable area?
Evergreen Post Acute LLC has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Evergreen Post Acute LLC?
According to DE state health department records, Evergreen Post Acute LLC's license number is 1160.
What is the occupancy rate at Evergreen Post Acute LLC?
Evergreen Post Acute LLC's occupancy is 88%.
How long has Evergreen Post Acute LLC been in business?
Evergreen Post Acute LLC has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Evergreen Post Acute LLC?
No, Evergreen Post Acute LLC has a no-pet policy.
What is the best email address for Evergreen Post Acute LLC?
The team at Evergreen Post Acute LLC can be reached at jrochester@evergreenpostacutede.com.
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